York Hospital Sports & Service Club - 6 min walk
Upper River Restaurant - 11 min walk
About this property
Diamonds Lodge Ltd
Upscale property near York Minster
Close to Shambles and Jorvik Viking Centre, Diamonds Lodge Ltd has plenty to offer. Stay connected with free WiFi in public areas.
Other perks include:
Breakfast (surcharge), smoke-free premises, and multilingual staff
Languages
English, Hindi
Property amenities
Internet
Available in some public areas: Free WiFi
Food and drink
Breakfast available for a fee
Guest services
Multilingual staff
No housekeeping service
Accessibility
No elevator
More
Smoke-free property
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Check-out
Check-out before 10:30 AM
Special check-in instructions
Arrivals after 2 PM on Saturday and Sunday cannot be accommodated.
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have elevators
Property is also known as
Crossways Guest House
Crossways Guest House York
Crossways York
Crossways Guest House Hotel York
Crossways Guest House Guesthouse York
Crossways Guest House Guesthouse York
Crossways Guest House Guesthouse
Crossways Guest House York
Guesthouse Crossways Guest House York
York Crossways Guest House Guesthouse
Guesthouse Crossways Guest House
Crossways Guest House York
Diamonds Lodge Ltd York
Diamonds Lodge Ltd Guesthouse
Diamonds Lodge Ltd Guesthouse York
Frequently asked questions
Is Diamonds Lodge Ltd pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Diamonds Lodge Ltd?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.
What time is check-out at Diamonds Lodge Ltd?
Check-out is at 10:30 AM.
Where is Diamonds Lodge Ltd located?
Situated in York, this property is within 1 mi (2 km) of York Hospital, York Minster, and Shambles. York St. John University and Bootham Crescent Stadium are also within 10 minutes. York Station is 22 minutes by foot and York (QQY-York Train Station) is 22 minutes.
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Diamonds Lodge Ltd Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 67 out of 194 reviews
10 - Excellent
67
Rating 8 - Good. 63 out of 194 reviews
8 - Good
63
Rating 6 - Okay. 39 out of 194 reviews
6 - Okay
39
Rating 4 - Poor. 10 out of 194 reviews
4 - Poor
10
Rating 2 - Terrible. 15 out of 194 reviews
2 - Terrible
15
8.2/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
7.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
2/10
he wouldn't let me check in and there is no notification beforehead
BINGHUI
Stayed 1 night in May 2025
6/10
Clean ,comfortable close to city centre everythinh i wanted
Sean
Stayed 2 nights in Oct 2024
10/10
The fact that we could phone to check in and we were helped efficiently.
Wilhelmina
Stayed 1 night in Nov 2024
10/10
Very handy @ quiet
Billy
Stayed 2 nights in Nov 2024
10/10
TOP NOTCH. HIGHLY RECOMMENDED
Craig
Stayed 4 nights in Nov 2024
4/10
There is no staff. I am from Japan. I did not take the phone number. But my daughter had the phone number so we could check-in. If you came here without the phone I would not recommend it. Also, I would recommend this hotel. It is quite far from the city if you would like to see Central.
Miki
Stayed 1 night in Dec 2024
10/10
Really spatial and beautiful ground floor room with big windows. Very nice staff, provided lots of help. Bus stop right in front of the house.
Wan Ying
Stayed 4 nights in Aug 2024
6/10
No frills, none at all. Check-in done over the phone. Tacky room. Poor shower. Use as an overnight base.
Scot
Stayed 1 night in Sep 2024
8/10
Slightly complicated check in process with nobody on site and having to call a mobile number. However, once I was in everything was very clear. My room was up 2 very steep sets of stairs. It was compact but clean, with a small ensuite. The shower pressure was very weak unfortunately, but otherwise the room was excellent value for money. I especially appreciated being able to leave my luggage, and when I came back, I had a very friendly welcome.
The hotel is an easy 15/20 minute walk to the centre of York, and although it's on a main road, I didn't hear any traffic. I'll stay again.
Catherine
Stayed 1 night in Dec 2024
10/10
Very well recomended place to stay in York… the Owner is very helpfull and Welcome and his name is Mr Maskud ( i hope i spell it correctly) welldone
nicko
Stayed 1 night in Sep 2022
6/10
Guest house very close to Hospital. Tricky to find on street parking, then you only have 10 mins to get checked in and get a
Parking permit issues.
Checked in at 14.00, entrance hall full of of bed linen bags ready to picked up... Trip hazard and fire risk in my opinion and didn't seem inviting. Kitchen area when checking in looked very dishevelled and didn't give good impression.
Room was clean but various issues including shower room towel rail hanging off, incorrect lamp with sensor in shower room with no way of isolating fan on a night but still having light, curtains looked old and tired and some clips missing, ground floor window had no way of locking slightly open so room was roasting.
To be totally honest, we wouldn't stay there again. It was £107 per night but probably worth half that.
Manageress was very friendly and helpful though... Property just nerds a bit of TLC maintenance wise.
Stephen
Stayed 1 night in Jul 2023
2/10
Firstly this is all my opinion.
So the place says it is 4 stars as rated by Enjoy England I have looked them up repeatedly and cannot see such an awarding body, so to me that seems like a lie.
Again that won't be the only (in my opinion) lie that they say to get people to stay but we'll get to that. It says that it is close to the city centre do you consider 20 minutes on foot close? Again it doesn't tell you it's next to a hospital or show you the front of the building in it's pictures that's because it's a house and a pokey one at that.
Next let's move on to the rules they don't tell you about before arrival, you are not allowed alcohol in the room you are not allowed takeaway in the room and you are strongly encouraged not to make any noise after 10pm what is more fun when you're on holiday than copius rules?
On top of that the rooms are incredibly small it feels like you're in someone's back bedroom, which wouldn't be a problem if that was clearly shown that was what it was but it wasn't clear. Also whilst in there you feel incredibly on view and like you have to be on your best behavior again as though you are staying with a parent not want you want on holiday. Relaxation isn't on the cards.
Finally, the staircase is a deathtrap (in my opinion) incredibly steep and not wheelchair friendly, also the front of the property is very icy and that is also hazardous.
Oh and the online check in procedure where you have to give you passport details is also irritating.
Luke
Stayed 1 night in Dec 2023
2/10
Mark
Stayed 1 night in Jun 2025
8/10
Pete
Stayed 2 nights in Apr 2025
10/10
Siavash
Stayed 3 nights in Feb 2025
8/10
Jack
Stayed 1 night in Dec 2024
10/10
Amanda
Stayed 2 nights in Nov 2024
8/10
F
Stayed 1 night in Oct 2024
4/10
Text received to change my accommodation 3 hours after I was due to check in. Not where I originally booked. Ended up 15 minutes out of Town. Light curtains with a streetlight outside made the room like daylight all night. Adequate facilities. Luke warm shower . Otherwise ok.
Karen
Stayed 3 nights in Aug 2024
6/10
Tony
Stayed 4 nights in Jun 2024
10/10
James
Stayed 2 nights in Jun 2024
10/10
Ellie-Mae
Stayed 1 night in Mar 2024
6/10
Yes it was ok for a nights sleep. Not the ritz but much cheaper than others. I struggled a little getting door lock codes but I would stay again as it worked ok for us.
Lee
Stayed 1 night in Aug 2023
10/10
Laura
Stayed 1 night in Aug 2023
8/10
Chambre avec 2 lits doubles confortables. Peu de contacts avec les propriétaires. Pas de petit déjeuner. Hébergement excentré - face à l'hôpital - mais un bon quart d'heures, vingt minutes à pieds. Quartier résidentiel et calme.