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Yokohama Bay Sheraton Hotel & Towers

4.5 star property
Luxury hotel with 7 restaurants connected to a shopping center in Yokohama

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Photo gallery for Yokohama Bay Sheraton Hotel & Towers

Lobby - Yokohama Bay Sheraton Hotel & Towers (Yokohama)
Lobby - Yokohama Bay Sheraton Hotel & Towers (Yokohama)
Lounge - Yokohama Bay Sheraton Hotel & Towers (Yokohama)
Minibar, in-room safe, desk, blackout drapes - Yokohama Bay Sheraton Hotel & Towers (Yokohama)
Lounge - Yokohama Bay Sheraton Hotel & Towers (Yokohama)
Located close to Yokohama Museum of Art and Landmark Tower, Yokohama Bay Sheraton Hotel & Towers provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and seafood. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Room, 1 Double Bed

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Toilet with electronic bidet
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Toilet with electronic bidet
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Club Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Toilet with electronic bidet
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

25-inch TV with cable channels

Junior Suite, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Yokohama City Centre neighborhood, Yokohama Bay Sheraton Hotel & Towers is connected to a rail/subway station. Yokohama Marine Tower and Kawasaki Daishi are notable landmarks, and some of the area's popular attractions include Yokohama Cosmo World and Sankei-en Garden. Looking to enjoy an event or a game while in town? See what's going on at Yokohama Stadium.
Visit our Yokohama travel guideOpens in a new window
Map
1-3-23 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa-ken, 220-0004

What's nearby

  • Nissan Global Headquarters Gallery - 9 min walk - 0.5 miles
  • Anpanman Museum - 12 min walk - 0.7 miles
  • K-Arena Yokohama - 13 min walk - 0.7 miles
  • PIA ARENA MM - 17 min walk - 0.9 miles
  • Pacifico Yokohama - 5 min drive - 1.7 miles

Getting around

  • Yokohama Station - 4 min walk
  • Shin-Takashima Station - 14 min walk
  • Haneda Airport (HND) - 33 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪Café La Mille - ‬2 min walk
  • ‪COMPASS - ‬1 min walk
  • ‪鴨そば さわ田 - ‬4 min walk

About this property

Yokohama Bay Sheraton Hotel & Towers

Luxury hotel near Landmark Tower
Located close to Yokohama Museum of Art and Pacifico Yokohama, Yokohama Bay Sheraton Hotel & Towers provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and seafood. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Access to a nearby health club, express check-out, and luggage storage
  • ATM/banking services, concierge services, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 348 rooms boast comforts such as air conditioning, in addition to perks like late night room service and free WiFi.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 25-inch TVs with cable channels
  • Refrigerators, free infant beds, and electric kettles

Similar properties

Exterior
InterContinental Yokohama Grand by IHG
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
9.2 out of 10, Wonderful, 1,284 reviews
InterContinental Yokohama Grand by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,900 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,450 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bay West
  • Compass
  • Ko-No-Hana
  • Sai-Ryu
  • Teppanyaki Sagami

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10280.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2450 for children
  • Self parking fee: JPY 1900 per night (in/out privileges)
  • Rollaway bed fee: JPY 10280.0 per night
  • Facilities fee: JPY 2200 per person, per day and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 20 years old are not allowed in the swimming pool, fitness facility, or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Yokohama Bay Sheraton Hotel & Towers
Yokohama Bay Sheraton Towers
Yokohama Bay Sheraton Hotel Towers
Yokohama Bay Sheraton & Towers
Yokohama Bay Sheraton Hotel & Towers Hotel
Sheraton Yokohama
Yokohama Bay Sheraton Hotel
Yokohama Sheraton
Yokohama Bay Sheraton Hotel & Towers Yokohama
Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama

Frequently asked questions

Does Yokohama Bay Sheraton Hotel & Towers have a pool?

Yes, this property has an indoor pool.

Is Yokohama Bay Sheraton Hotel & Towers pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1900 per night.

What time is check-in at Yokohama Bay Sheraton Hotel & Towers?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Yokohama Bay Sheraton Hotel & Towers?

Check-out is at noon.

Where is Yokohama Bay Sheraton Hotel & Towers located?

Located in Yokohama City Centre, this luxury hotel is within 2 mi (3 km) of Yokohama Museum of Art, Landmark Tower, and Pacifico Yokohama. Yokohama Cosmo World and Yokohama Stadium are also within 3 mi (5 km). Yokohama Station is only a 4-minute walk and Shin-Takashima Station is 14 minutes.

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Reviews

Yokohama Bay Sheraton Hotel & Towers Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 591 out of 984 reviews
Rating 8 - Good. 296 out of 984 reviews
Rating 6 - Okay. 64 out of 984 reviews
Rating 4 - Poor. 23 out of 984 reviews
Rating 2 - Terrible. 10 out of 984 reviews

Reviews

10/10 Excellent

Renatha

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful & spacious hotel . Very welcoming and friendly service , great location !
Stayed 2 nights in Nov 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very relaxing. Staff were accommodating and friendly and the club experience was excellent m.
Stayed 3 nights in Apr 2025

10/10 Excellent

georgina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel that had great access to the trains buses and city. We were impressed with every staff member we encountered
Stayed 3 nights in Apr 2025

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional from the moment we checked in. Thank you Komake Suzuki as the 1st point of person contact is so important. Great location, very comfortable beds, quiet & well appointed room. Very pleased with the entire stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bed and location and breakfast buffet was incredible
Stayed 2 nights in Mar 2024

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cole to shopping, restaurants & train station. Hotel is beautiful, nice & helpful staffs.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing place. And the breakfast is so delicious and diversified. I recommend this hotel at everyone
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great place to stay, the staff are very helpful and polite.
Stayed 6 nights in Nov 2023

10/10 Excellent

norak

Liked: Cleanliness, staff & service
great easy comfortable stay with quik easy access to shopping food n transportation, what more can you ask for? .. wud however try lighter blanket for warm seasons.. arigato !
Stayed 4 nights in Jun 2025

10/10 Excellent

Xiaozhuo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location.
Stayed 1 night in Apr 2024

10/10 Excellent

Herman

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent location, comfort, and breakfast

Only stayed for one night, before taking the YCAT to Haneda. Hotel was very convenient to last-minute shopping before returning to USA. It was raining but there was all covered walkways from Yokohama station to the hotel, to shopping, and to the YCAT office and terminal. Breakfast was expansive, with made-to-order dishes, dim sum and excellent pastries. Expensive but not a lot more than other places that are not nearly as convenient to transportation.
Stayed 1 night in May 2025

10/10 Excellent

Harry

Liked: Staff & service, amenities, property conditions & facilities
Perfect location to all transportation, food and shopping. Highly highly recommend
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for proximity to Yokohama Station. Many places to eat nearby.
Stayed 4 nights in Apr 2024

10/10 Excellent

Noboru

Liked: Cleanliness, staff & service, property conditions & facilities
Good dining
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel for any special occasion

I invited my sister to spend year-end to New Year’s celebration with me in Yokohama. We were lucky to be able to find accommodation for this last-minute decision. The location was very convenient for all sorts of entertainment and the hotel staff made our stay extra comfortable.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Yokohama station for transportation and shopping. Quiet and large rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

From check in to check out, the staff was amazing and the process was easy. The room was clean and they’re participating in a green initiative: if you skip housekeeping for a day, they issue you a 500¥ coupon for their bakery. I did that and the baked goods were fantastic. The hotel is connected underground to Yokohama station, so it’s easy to travel to other areas as a tourist. From street level, it’s a quick walk across the street via a crosswalk.
Stayed 2 nights in May 2025

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As our 1st time in Tokyo, this was a joy to stay here. Staff was polite and helpful, The food options were abundant. The location so close to all transportation but also within walking distance of restaurants. The room was clean and spacious. It was just a super pleasant experience all around!
Stayed 6 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful who worked there . The breakfast was great. And the Yokohama station shops and restaurants of 2 floors is something you don't want to miss!
Stayed 4 nights in Apr 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located directly across from the Yokohama train station with quick access via elevator and underground hallways. There are multiple restaurant options, and we tried two - breakfast in the morning on the second floor and cocktails and snacks on the top floor with a piano player and a beautiful view of the city. The staff was wonderful, the room was clean, quiet and cozy.
Stayed 4 nights in Aug 2024

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Stay!

I had great room value that came with lounge access that offers savory meals and beverages and amazing breakfast buffet. My room was very spacious with beautiful view of Yokohama, and the value was beyond my expectations because if you book mediocre motel in SF, the price was equivalent to that when i booked here.
Stayed 1 night in Nov 2023

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. They were very helpful and accommodating. Room was spotless and very comfortable. Breakfast was fresh and the variety was Amazing!!!!!
Stayed 7 nights in Aug 2023

8/10 Good

Shen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service of crew is very good.
Stayed 1 night in Nov 2023

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
The property is situated in an exceptionally convenient location, adjacent to Yokohama Station. The daily breakfast buffet is outstanding. It should be noted that access to the pool involves a daily surcharge which, unfortunately, also comes with time/availability constraints.
Stayed 10 nights in Jul 2024