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Yokohama Bay Sheraton Hotel & Towers

4.5 star property
Luxury hotel with 7 restaurants connected to a shopping center in Yokohama

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Photo gallery for Yokohama Bay Sheraton Hotel & Towers

Lobby
1 bedroom, minibar, in-room safe, desk
Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking

Club Room, 2 Twin Beds, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Club Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1-3-23 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa-ken, 220-0004

What's nearby

  • K-Arena Yokohama - 12 min walk - 0.7 miles
  • Landmark Tower - 2 min drive - 1.3 miles
  • Yokohama Cosmo World - 3 min drive - 1.5 miles
  • Pacifico Yokohama - 3 min drive - 1.3 miles
  • Yokohama Stadium - 3 min drive - 2.4 miles

Getting around

  • Yokohama Station - 4 min walk
  • Shin-Takashima Station - 15 min walk
  • Haneda Airport (HND) - 28 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬1 min walk
  • ‪COMPASS - ‬2 min walk
  • ‪Oslo Coffee Yokohama Joinus - ‬3 min walk
  • ‪ドトールコーヒーショップダイヤモンド店 - ‬3 min walk
  • ‪タカノフルーツパーラー - ‬3 min walk

About this property

Yokohama Bay Sheraton Hotel & Towers

Luxury hotel near Yokohama Museum of Art
Located close to Landmark Tower and Pacifico Yokohama, Yokohama Bay Sheraton Hotel & Towers provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and seafood. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Access to a nearby health club, express check-out, and luggage storage
  • A ballroom, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 348 rooms boast comforts such as air conditioning, in addition to perks like late night room service and free WiFi.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 25-inch TVs with cable channels
  • Refrigerators, free infant beds, and electric kettles

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,900 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,450 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bay West
  • Compass
  • Ko-No-Hana
  • Sai-Ryu
  • Teppanyaki Sagami

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 6380.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2450 for children
  • Self parking fee: JPY 1900 per night (in/out privileges)
  • Rollaway bed fee: JPY 6380.0 per night
  • Facilities fee: JPY 2200 per person, per day and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 20 years old are not allowed in the swimming pool, fitness facility, or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Yokohama Bay Sheraton Hotel & Towers
Yokohama Bay Sheraton Towers
Yokohama Bay Sheraton Hotel Towers
Yokohama Bay Sheraton & Towers
Yokohama Bay Sheraton Hotel & Towers Hotel
Sheraton Yokohama
Yokohama Bay Sheraton Hotel
Yokohama Sheraton
Yokohama Bay Sheraton Hotel & Towers Yokohama
Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama

Frequently asked questions

Does Yokohama Bay Sheraton Hotel & Towers have a pool?

Yes, this property has an indoor pool.

Is Yokohama Bay Sheraton Hotel & Towers pet-friendly?

No, pets are not allowed at this property.

How much is parking at Yokohama Bay Sheraton Hotel & Towers?

Self parking is available for JPY 1900 per night.

What time is check-in at Yokohama Bay Sheraton Hotel & Towers?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Yokohama Bay Sheraton Hotel & Towers?

Check-out is at noon.

Where is Yokohama Bay Sheraton Hotel & Towers located?

Located in Yokohama City Centre, this luxury hotel is within 2 mi (3 km) of Yokohama Museum of Art, Landmark Tower, and Pacifico Yokohama. Yokohama Cosmo World and Yokohama Stadium are also within 3 mi (5 km). Yokohama Station is only a 4-minute walk and Shin-Takashima Station is 15 minutes.

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Yokohama Bay Sheraton Hotel & Towers Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 557 out of 939 reviews
Rating 8 - Good. 288 out of 939 reviews
Rating 6 - Okay. 63 out of 939 reviews
Rating 4 - Poor. 23 out of 939 reviews
Rating 2 - Terrible. 8 out of 939 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

The Club Lounge was amazing!
Stayed 2 nights in Apr 2025

10/10

Our stay was very relaxing. Staff were accommodating and friendly and the club experience was excellent m.
Stayed 3 nights in Apr 2025

10/10

Beautiful hotel that had great access to the trains buses and city. We were impressed with every staff member we encountered
Stayed 3 nights in Apr 2025

10/10

Cole to shopping, restaurants & train station. Hotel is beautiful, nice & helpful staffs.
Stayed 3 nights in Apr 2025

8/10

Nice Hotel and close to trains and subway. Never stayed anywhere before that charged extra to use the pool and workout area.
Stayed 4 nights in May 2025

10/10

Good location
Stayed 1 night in Feb 2025

10/10

Excellent
Stayed 3 nights in Mar 2025

10/10

Excellent bed and location and breakfast buffet was incredible
Stayed 2 nights in Mar 2024

10/10

a very beautiful hotel and still very nice but in certain areas showing its age

10/10

I invited my sister to spend year-end to New Year’s celebration with me in Yokohama. We were lucky to be able to find accommodation for this last-minute decision. The location was very convenient for all sorts of entertainment and the hotel staff made our stay extra comfortable.
Stayed 4 nights in Dec 2024

8/10

Location
Stayed 1 night in Nov 2024

10/10

As our 1st time in Tokyo, this was a joy to stay here. Staff was polite and helpful, The food options were abundant. The location so close to all transportation but also within walking distance of restaurants. The room was clean and spacious. It was just a super pleasant experience all around!
Stayed 6 nights in Dec 2024

10/10

Very close to Yokohama station for transportation and shopping. Quiet and large rooms
Stayed 1 night in Nov 2024

10/10

Great place to stay, the staff are very helpful and polite.
Stayed 6 nights in Nov 2023

10/10

An amazing place to stay in Yokohama - super close to the station for easy access to get into Tokyo and rooms were so spacious for Japanese hotels.
Stayed 4 nights in Dec 2023

10/10

Best place for proximity to Yokohama Station. Many places to eat nearby.
Stayed 4 nights in Apr 2024

10/10

Beautiful hotel, nice rooms, staffs are super courteous and helpful. Will stay there again.
Stayed 4 nights in Jun 2023

10/10

Good dining
Stayed 2 nights in May 2024

10/10

We finished our Cruiseline trip and stayed at Sheraton Bay Hotel for 1 night .Room is clean and space with two separate wash sink, located near Yokohama Train Station, love it ! Definitely , next time , will arrange longer stays at this Sheraton Hotel.
Stayed 1 night in Jul 2024

8/10

Liked the location. Only negative was the room was likely a smokers room before and could still smell the odour. Also very compact.
Stayed 4 nights in Oct 2024

10/10

Excellent stay as usual.

10/10

Everyone was wonderful who worked there . The breakfast was great. And the Yokohama station shops and restaurants of 2 floors is something you don't want to miss!
Stayed 4 nights in Apr 2024

10/10

This hotel is located directly across from the Yokohama train station with quick access via elevator and underground hallways. There are multiple restaurant options, and we tried two - breakfast in the morning on the second floor and cocktails and snacks on the top floor with a piano player and a beautiful view of the city. The staff was wonderful, the room was clean, quiet and cozy.
Stayed 4 nights in Aug 2024

10/10

Very nice staff and clean
Stayed 1 night in May 2023

8/10

The property is situated in an exceptionally convenient location, adjacent to Yokohama Station. The daily breakfast buffet is outstanding. It should be noted that access to the pool involves a daily surcharge which, unfortunately, also comes with time/availability constraints.
Stayed 10 nights in Jul 2024