See all properties

Hotel Tetora Tsurumi

2.5 star property
A strategic retreat near Tokyo Bay where multilingual staff helps travelers navigate their way to Yokohama Arena and other nearby attractions

Choose dates to view prices

Photo gallery for Hotel Tetora Tsurumi

Lobby - Hotel Tetora Tsurumi (Yokohama)
Restaurant - Hotel Tetora Tsurumi (Yokohama)
Interior - Hotel Tetora Tsurumi (Yokohama)
Property entrance - Hotel Tetora Tsurumi (Yokohama)
Free toiletries, hair dryer, bathrobes, slippers - Hotel Tetora Tsurumi (Yokohama)
Hotel Tetora Tsurumi is a convenient base for exploring Tokyo Bay. Enjoy in-room WiFi and guidance from multilingual staff to Yokohama Arena and Pacifico Yokohama. Practical amenities like dry cleaning and luggage storage help guests focus on their adventure.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

Double Room

  • Sleeps 2
  • Free WiFi

Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Single Room, Smoking

Iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

7.4 out of 10
Good
(6 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, Smoking

Iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Smoking

Iron/ironing board, free WiFi, bed sheets

Double Room, Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Double Room, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non-Smoking (Twin Room■Non-Smoking)

Iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non-Smoking (Twin Room■Non-Smoking)

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Tsurumi, a neighborhood in Yokohama, Hotel Tetora Tsurumi is near a train station. Shoppers can check out Red Brick Warehouse, while everyone can enjoy the natural beauty of Tokyo Bay and Yamashita Park. Looking to enjoy an event or a game? See what's going on at Yokohama Arena or Nissan Stadium. Visit our Yokohama travel guide
Map
4-5-13 Tsurumichuo, Tsurumi-ku, Yokohama, Kanagawa-ken, 2300051

What's nearby

  • 総持寺の大祖堂
    Sojiji Temple
    14 min walk - 0.8 miles
  • Kirin Beer Village
    Kirin Beer Village
    4 min drive - 1.7 miles
  • Tsurumi Shrine
    8 min walk - 0.5 miles
  • Ushioda Shrine
    15 min walk - 0.8 miles
  • Mitsuike Park
    7 min drive - 2.1 miles

Getting around

  • Keikyu Tsurumi Station
    3 min walk
  • Minatomirai Station
    8 min drive
  • Haneda Airport (HND)
    35 min drive

Restaurants

  • 日高屋
    3 min walk
  • マクドナルド
    3 min walk
  • とんちゃん 鶴見店
    3 min walk
  • サイゼリヤ
    3 min walk
  • 神田屋 鶴見東口店
    3 min walk

Similar properties

Reception
Flexstay Inn Shinagawa
Shinagawa
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
8.0 out of 10, Very Good, 551 reviews
Flexstay Inn Shinagawa
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 1:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Tetora Tsurumi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Tetora Tsurumi?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Tetora Tsurumi?

Check-out is at 10 AM.

Where is Hotel Tetora Tsurumi located?

Located in Tsurumi, this hotel is 1.8 mi (2.9 km) from Tokyo Bay and within 6 mi (10 km) of Anpanman Museum and Yokohama Arena. Pacifico Yokohama and Nissan Stadium are also within 9 mi (15 km). Keikyu Tsurumi Station is only a 3-minute walk and Tsurumi Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Tetora Tsurumi Reviews

7.4

Good

6.8

Cleanliness

7.2

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 38 out of 167 reviews
Rating 8 - Good. 63 out of 167 reviews
Rating 6 - Okay. 42 out of 167 reviews
Rating 4 - Poor. 17 out of 167 reviews
Rating 2 - Terrible. 7 out of 167 reviews

Reviews

Verified

10/10 Excellent

Queenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at this hotel overall. The staff were very friendly, welcoming, and accommodating, which really made a difference and made me feel comfortable throughout my stay. The hotel itself is nice and has a good atmosphere. However, cleanliness could use some improvement, as there were a few areas that didn’t feel as clean as expected. With a bit more attention to this, the hotel has great potential to be even better. I would still recommend it, especially because of the excellent service from the staff.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Hanna

Liked: Staff & service, amenities
The room I stayed in was much older than it looked and smaller. However the service was great!
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2026
Verified

8/10 Good

Teo

Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible from train and bus stations
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive, excellent value, exactly what I was looking for.
Stayed 15 nights in Apr 2024
Verified

4/10 Poor

Brittany

Disliked: Cleanliness, amenities, property conditions & facilities
The bed was so tilted at an angle that I had to put a pillow under it to get it level and I could feel the springs through the mattress. I also requested non smoking room but they only had smoking available. They wouldn’t cancel my reservation but were able to get me in a non smoking room for most of my reservation but I had to switch during the middle of my stay to a smoking room, so I just went and stayed somewhere else because the smoking rooms smelled terrible. Make sure you confirm directly with the hotel for non smoking rooms. Don’t trust just clicking that on Expedia.
Stayed 12 nights in Jul 2025
Verified

6/10 Okay

yasunori

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
喫煙室に宿泊したんですが… 常備置いてあるコップなどの上にホコリが溜まってました。 清楚はしてほしいと思いました。 スタッフ対応は気さくに良かったです。
Stayed 1 night in May 2026
Verified

2/10 Terrible

Isao

Disliked: Cleanliness, amenities, property conditions & facilities
客室や浴室が汚れていた
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Sachiko

Liked: Amenities
鶴見駅から近く、ホテルの隣にはコンビニもあり、便利でした。朝食付きでサービス的には良いと思います。
Stayed 1 night in Apr 2026
Verified

4/10 Poor

YOSUKE

Liked: Cleanliness, staff & service
近くにまいばすけっとがある。
Stayed 1 night in Feb 2026
Verified

8/10 Good

shinichi

Disliked: Cleanliness
客室はきれいでしたが、洗面周りの水垢等の汚れは 少し気になる感じでした。スタッフさんの対応等は 良かったです。
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Mai

2点ございます。 ①お部屋の壁の黒い汚れ、ベッドの頭側だったので、カビだったらどうしよう…と特に気になりました。 ②バス&トイレの壁の汚れ、バスタブの内側、水垢でしょうか？気になって入浴はせずシャワーにしました。 ③備え付けのポット、内側・注ぎ口のメッシュ部分、サビ・黄ばみが気になりました。 ④コインランドリーを使わせていただいたのですが、乾燥機の扉内側、周辺が気になりました。コインランドリーがあるだけでありがたいとは思いますが…定期的にお掃除をしていただけたら、更に快適に過ごせると思います。
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Yutaka

レセプションのスタッフがインド系の女性でしたがとても一生懸命でとても感じが良かった。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

莉子

Liked: Cleanliness, amenities, property conditions & facilities
大学受験のため2泊3日利用させていただきました！とても清潔でしたし、フロントの方も愛想良くて、ここにしてよかったです！朝食もとても美味しかったです！また機会がありましたらよろしくおねがいします♪
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

MASAKAZU

Liked: Cleanliness, staff & service
突然の人数変更にも対応していただきとても良いホテルだと思いました
Stayed 3 nights in Jan 2026
Verified

8/10 Good

TATSUYA

Liked: Staff & service
お店がたくさんあっていい
Stayed 1 night in Jan 2026
Verified

8/10 Good

Harutake

Liked: Cleanliness, staff & service, amenities
良かった
Stayed 1 night in Dec 2025
Verified

8/10 Good

NGAI HANG BEN

Liked: Cleanliness, staff & service, amenities
職員、設施服務很好
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

MASAHIRO

Liked: Staff & service
丁寧に説明していただきました
Stayed 1 night in Nov 2025
Verified

8/10 Good

TATSUYA

駅に近く、便利。食事もまあまあで良くリピートしてます。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Makoto

Liked: Staff & service
スタッフの対応が良く、良い宿泊ができました
Stayed 1 night in Nov 2025
Verified

8/10 Good

NAKAYAMA

Liked: Room comfort
商店街の中で落ち着いた場所。
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Riho

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
設備などはお値段相応で何も不便なかったのですが、バスルームがおじさんの臭い(加齢臭？)が充満していて酷かったです。本当に酷かった。スタッフさんはあれで次の客をいれて良しと思ったんでしょうか❓仕方なしに使いましたが、本当に臭くて臭くてたまらなかった。
Stayed 1 night in Aug 2025
Verified

8/10 Good

??

Liked: Staff & service, amenities, property conditions & facilities
スタッフの対応が良かったです。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tomohisa

Liked: Cleanliness, amenities, property conditions & facilities
朝食の味噌汁、ご飯が美味しい。 トイレウォッシュレットの水圧が強いので嬉しい、
Stayed 1 night in Jun 2025