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Hotel New Grand

4.5 star property
Luxury hotel with 4 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel New Grand

4 restaurants, breakfast, lunch, dinner served; French cuisine
Front of property
Banquet hall
Lobby
Staircase
Travelers find authentic Yokohama charm at Hotel New Grand, where a peaceful garden provides respite from sightseeing. The property houses four restaurants serving French cuisine, plus a cafe for morning coffee or afternoon breaks between adventures.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 65 of 65 rooms

View all photos for [Late Check-in at 5PM] Tower Bay View Double, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Run of the House

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Run of the House

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Down duvet
Hair dryer
Bidet
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

View all photos for [Check-in 15:00] Bayside Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Bayside Twin, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Bay View Double, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Bay View Double, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Regular Twin, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Regular Twin, Smoking

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Check-in 15:00] Bayside Double Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Bayside Double Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Side Double Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Side Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Deluxe Twin, Non Smoking

[Check-in 15:00] Grand Deluxe Twin, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower High Floor Suite Double, Non Smoking

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Separate bedroom
Premium bedding
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Bay View Double, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Bay View Double, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Suite Double, Non Smoking

[Check-in 15:00] Grand Suite Double, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Grand Suite Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Separate bedroom
Premium bedding
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Suite Twin, Non Smoking

[Check-in 15:00] Grand Suite Twin, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Grand Suite Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Separate bedroom
Premium bedding
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Regular Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Regular Twin, Non Smoking

8.8 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Main Building Grand Double

[Check-in 15:00] Main Building Grand Double | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Main Building Grand Double

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Down duvet
Bidet
Shower/tub combination
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Single Room, Main Building

Egyptian cotton sheets, premium bedding, down comforters, minibar

Single Room, Main Building

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Down duvet
Hair dryer
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for [Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Egyptian cotton linens
Down duvet
Separate bedroom
Premium bedding
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Bay View Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Bay View Twin, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Side Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Side Twin, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Check-in 15:00] Tower Bay View Twin, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Bay View Twin, Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Check in after 3 Pm-Grand Club Floor Twin Room with Extra Bed-Tower Building-Non-Smoking

  • Sleeps 3

View all photos for Tower Building Standard Twin Room- Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Tower Building Standard Twin Room- Smoking

  • Sleeps 2

View all photos for Standard Floor Bay View Hollywood Twin Room Tower Non smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Floor Bay View Hollywood Twin Room Tower Non smoking

  • Sleeps 2

Grand Deluxe Twin Room Main Building

  • Sleeps 2

View all photos for Grand Club Floor High Floor Triple Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Club Floor High Floor Triple Room

  • Sleeps 3

Standard Floor Bay View Corner Double Room Tower Smoking

  • Sleeps 2

Grand Club Floor Twin Room High floor Non smoking

  • Sleeps 2

View all photos for Grand Club Floor Bay View Hollywood Twin Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Club Floor Bay View Hollywood Twin Room

  • Sleeps 2

View all photos for Grand Double Room Main Building

Bathroom | Combined shower/tub, designer toiletries, hair dryer, slippers

Grand Double Room Main Building

  • Sleeps 2

View all photos for Superior Floor Tower Side Double Room

Combined shower/tub, designer toiletries, hair dryer, slippers

Superior Floor Tower Side Double Room

  • Sleeps 2

[Late Check-in at 5 Pm]Tower Bay View Double, Non Smoking

  • Sleeps 2

View all photos for Grand Club Floor Bay View Corner Double Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Club Floor Bay View Corner Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

[Check-in 15:00] Tower Bay View Twin, Smoking

  • Sleeps 2

[Check-in 15:00] Tower Bay View Twin, Non Smoking

  • Sleeps 2

View all photos for Standard Floor Standard Twin Room Non smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Floor Standard Twin Room Non smoking

  • Sleeps 2

View all photos for Standard Floor Bay View Corner Double Room Tower

Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Floor Bay View Corner Double Room Tower

  • Sleeps 2

View all photos for Macarthur' Suite- Main Building

Egyptian cotton sheets, premium bedding, down comforters, minibar

Macarthur' Suite- Main Building

  • Sleeps 2

View all photos for Grand Twin Suite Main Building

Living area | Flat-screen TV

Grand Twin Suite Main Building

  • Sleeps 2

Standard Floor Bay View Corner Double Room Tower Non smoking

  • Sleeps 2

View all photos for Superior Floor Bay Side Twin Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Floor Bay Side Twin Room

  • Sleeps 2

View all photos for Superior Floor Bay Side Double Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Floor Bay Side Double Room

  • Sleeps 2

View all photos for Grand Club Floor Premier Double Suite

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Club Floor Premier Double Suite

  • Sleeps 2

View all photos for Tower High Floor Twin Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Tower High Floor Twin Room

  • Sleeps 2

View all photos for Superior Floor Bay Front Hollywood Twin Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Floor Bay Front Hollywood Twin Room

  • Sleeps 2

View all photos for Tower Building Standard Floor Standard Twin Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Tower Building Standard Floor Standard Twin Room

  • Sleeps 3

View all photos for Superior Floor Bay Front Corner Double Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Floor Bay Front Corner Double Room

  • Sleeps 2

Grand Twin Room Main Building

  • Sleeps 2

View all photos for Grand Double Suite Main Building

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Double Suite Main Building

  • Sleeps 2

View all photos for Superior Floor Bay Side Comfort Triple Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Floor Bay Side Comfort Triple Room

  • Sleeps 3

View all photos for Grand Club Floor Double Room High Floor

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Club Floor Double Room High Floor

  • Sleeps 2

View all photos for Grand Club Floor Premier Twin Suite

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Club Floor Premier Twin Suite

  • Sleeps 2

View all photos for Check in after 3 Pm-Superior Floor Tower Side Twin-Non Smoking

Combined shower/tub, designer toiletries, hair dryer, slippers

Check in after 3 Pm-Superior Floor Tower Side Twin-Non Smoking

  • Sleeps 3

View all photos for Grand Club Floor Presidential Suite

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Club Floor Presidential Suite

  • Sleeps 2

View all photos for Superior Floor Universal Design Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Floor Universal Design Room

  • Sleeps 2

View all photos for Premium Twin Room - Tower Building - Non-Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Twin Room - Tower Building - Non-Smoking

  • Sleeps 2

Run Of House

  • Sleeps 2

View all photos for Twin With Bayside-Superior Floor Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Twin With Bayside-Superior Floor Non Smoking

  • Sleeps 3

View all photos for Premium Double Room - Tower Building - Non-Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Double Room - Tower Building - Non-Smoking

  • Sleeps 2

View all photos for Tower Building Standard Floor Bay View Hollywood Twin Room Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Tower Building Standard Floor Bay View Hollywood Twin Room Smoking

  • Sleeps 2

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About the neighborhood

Map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520

What's nearby

  • Osanbashi International Passenger Terminal - 9 min walk - 0.5 miles
  • Yokohama Stadium - 12 min walk - 0.7 miles
  • Red Brick Warehouse - 14 min walk - 0.8 miles
  • Yokohama Cosmo World - 3 min drive - 1.1 miles
  • Pacifico Yokohama - 4 min drive - 1.5 miles

Getting around

  • Motomachi-Chukagai station - 5 min walk
  • Ishikawacho station - 14 min walk
  • Haneda Airport (HND) - 15 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪カフェ・ベローチェ - ‬3 min walk
  • ‪サンマルクカフェ - ‬3 min walk
  • ‪Cafe La Bohéme - ‬3 min walk
  • ‪コーヒーハウス ザ カフェ - ‬1 min walk

About this property

Hotel New Grand

Luxury hotel near Osanbashi International Passenger Terminal
Located close to Yokohama Stadium and Red Brick Warehouse, Hotel New Grand provides a terrace, a coffee shop/cafe, and a garden. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a banquet hall, and free newspapers
  • A porter/bellhop, concierge services, and a front-desk safe
  • Multilingual staff, an elevator, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 230 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning.
Other amenities include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with designer toiletries and bidets
  • Flat-screen TVs with cable channels
  • Refrigerators, daily housekeeping, and phones

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,500 per day)

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Il Giardino
  • Le Normandie
  • Sea Guardian 2
  • The Cafe
  • Yugyoan Tankuma

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • 2 buildings
  • Banquet hall
  • Built in 1927
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

Is Hotel New Grand pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel New Grand?

Self parking is available for JPY 1500 per day.

What time is check-in at Hotel New Grand?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel New Grand?

Check-out is at 11 AM.

Where is Hotel New Grand located?

Located in Yokohama City Centre, this luxury hotel is within a 15-minute walk of Osanbashi International Passenger Terminal and Yokohama Stadium. Red Brick Warehouse and Yokohama Cosmo World are also within 1 mi (2 km). Motomachi-Chukagai station is only a 5-minute walk and Nihon-odori Station is 10 minutes.

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Reviews

Hotel New Grand Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 771 out of 1006 reviews
Rating 8 - Good. 185 out of 1006 reviews
Rating 6 - Okay. 32 out of 1006 reviews
Rating 4 - Poor. 9 out of 1006 reviews
Rating 2 - Terrible. 9 out of 1006 reviews

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel New Grand is located in a great location by the Osambashi Pier and new Chinatown which provides multiple dining options and entertainment venues. The hotel is clean, safe, and has a pleasant staff. I highly recommend this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, easy to communicate without speaking Japanese. Very nice hotel.
Stayed 1 night in Aug 2025

8/10 Good

Oksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view. Excellent stuff Big rooms
Stayed 1 night in Sep 2025

10/10 Excellent

kilhak

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
This location was so convenient. The staff was very professional. The restaurant in the hotel was very good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Peachy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was great!
Stayed 4 nights in Apr 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located facing Yokohama bay, park nearby. Proximity to subway station. Staff very attentive to your every need. Room spacious and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional at all times. The location was so convenient.
Stayed 3 nights in Jul 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, great staff, very helpful and friendly. Great location near cruise pier and large city park. Summer festival was ongoing in mid August with terrific fireworks show.
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great highly recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great location
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect stay in a beautiful, historic hotel. Highly recommend the Bay View rooms.
Stayed 5 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classic hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great area, convenient
Stayed 1 night in Apr 2025

10/10 Excellent

LUZMINIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice helpful staff, large room, clean convenient to surrounding areas
Stayed 1 night in Mar 2025

10/10 Excellent

Klaus H

Liked: Amenities
Super clean VERY professional staff. Great location.
Stayed 2 nights in Apr 2025

8/10 Good

WIN NAING

Liked: Cleanliness
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!!
Stayed 4 nights in Jul 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best we have stayed in. The staff are all incredible.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sepehr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and close to key attractions in Yokohama. Very friendly staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful hotel ... 1 block away from 'Chinatown' ... comfortable, airy, food was expensive so we didn't eat there but once.
Stayed 2 nights in Apr 2025

10/10 Excellent

Manami Y

Liked: Cleanliness, amenities, property conditions & facilities
Their service was very good
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark Anchor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Café had delicious sandwiches and desserts.
Stayed 2 nights in Apr 2025

8/10 Good

Rudy

Liked: Staff & service, amenities
Disliked: Cleanliness
I was staying at the 16th floor for a business trip.Service was very good and the location is fantastic. Close to subways (5 minutes walking) and Chinatown (10 minutes walking) if you like Chinese food. It is right across from the Yakahoma pier. Night view was majical.
Stayed 1 night in Jul 2025

8/10 Good

Maki

Liked: Cleanliness, staff & service, amenities
Good location, historical. The carpet and some walls need repair/maintenance.
Stayed 1 night in May 2025

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