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Four Points Flex by Sheraton Yokohama West

3.0 star property
Hotel in Yokohama with a 24-hour front desk and a restaurant

Choose dates to view prices

Hotel Unizo Yokohamaeki - West, near Tokyo Bay, offers a comfortable retreat with practical amenities. Guests appreciate the 24-hour front desk, in-room WiFi, restaurant, and dry cleaning services. Visitors consistently praise the helpful staff and well-maintained property.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Toilet with electronic bidet
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Twin Bed

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Toilet with electronic bidet
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Toilet with electronic bidet
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
2-17-6 Minamisaiwai, Nishi-ku, Yokohama, Kanagawa, 220-0005

What's nearby

  • Nissan Global Headquarters Gallery - 15 min walk - 0.8 miles
  • Anpanman Museum - 16 min walk - 0.9 miles
  • K-Arena Yokohama - 18 min walk - 1.0 mile
  • PIA ARENA MM - 18 min walk - 1.0 mile
  • Landmark Tower - 5 min drive - 1.5 miles

Getting around

  • Yokohama Station - 6 min walk
  • Takashimacho Station - 12 min walk
  • Haneda Airport (HND) - 36 min drive

Restaurants

  • ‪ぶらぶら - ‬1 min walk
  • ‪天下一品 - ‬1 min walk
  • ‪HUB - ‬1 min walk
  • ‪マロリーポークステーキ 横浜店 - ‬1 min walk
  • ‪ゴル麺。 - ‬1 min walk

About this property

Four Points Flex by Sheraton Yokohama West

Hotel near Tokyo Bay
Four Points Flex by Sheraton Yokohama West provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Newspapers in the lobby, smoke-free premises, and a vending machine
  • An elevator, a 24-hour front desk, and a front-desk safe
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 156 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • 32-inch flat-screen TVs with satellite channels
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL UNIZO Yokohamaeki-West Yokohama
UNIZO Yokohamaeki-West Yokohama
UNIZO Yokohamaeki-West
HOTEL UNIZO Yokohamaeki West
Hotel Unizo Yokohamaeki West
Four Points Flex by Sheraton Yokohama West Hotel
Four Points Flex by Sheraton Yokohama West Yokohama
Four Points Flex by Sheraton Yokohama West Hotel Yokohama

Frequently asked questions

Is Four Points Flex by Sheraton Yokohama West pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Yokohama West?

Check-in start time: 3:00 PM; Check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at Four Points Flex by Sheraton Yokohama West?

Check-out is at 11:00 AM.

Where is Four Points Flex by Sheraton Yokohama West located?

Located in Nishi, this hotel is 0.8 mi (1.3 km) from Nissan Global Headquarters Gallery and 2.8 mi (4.5 km) from Tokyo Bay. Mitsuzawa Park and Anpanman Museum are also within 1 mi (2 km). Takashimacho Station is 12 minutes by foot and Shin-Takashima Station is 16 minutes.

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Four Points Flex by Sheraton Yokohama West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 384 out of 677 reviews
Rating 8 - Good. 213 out of 677 reviews
Rating 6 - Okay. 58 out of 677 reviews
Rating 4 - Poor. 16 out of 677 reviews
Rating 2 - Terrible. 6 out of 677 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff friendly. Hotel was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service
Convenient
Stayed 3 nights in Nov 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. The staff was very nice. The rooms are small but the bed is comfortable. The next time that I visit Yokohama, I will stay here. The location of the property is a short walk to the train station. Overall I enjoyed my stay.
Stayed 6 nights in Aug 2025

6/10 Okay

Jeritzan

Liked: Cleanliness, amenities, property conditions & facilities
It appears to be downtown with a large variety of stores and restaurants. There were also very interesting places of interest nearby. The main point of dissatisfaction was the lack of English-language television. All channels were in Japanese.
Stayed 2 nights in Oct 2025

10/10 Excellent

PEI HSING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very nice place it is good to stay next time!
Stayed 3 nights in Jan 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy travellers

Staff were very helpful. Location excellent 10 minute walk to Yokohama railway station . Loads of restaurants within 10 minute walk
Stayed 2 nights in Mar 2025

10/10 Excellent

Ryosuke

very good!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Good location friendly helpful staff
Stayed 1 night in Apr 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, the hotel clean and helpful.
Stayed 1 night in Sep 2023

8/10 Good

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest check in is on the second floor. Staff were very courteous and spoke enough English to be very helpful. The bathroom was excellent and room size adequate with fridge and tea kettle.
Stayed 1 night in Apr 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good amenities
Stayed 1 night in May 2023

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at my last night in Japan - easy for last shopping, dinning, and transportation to the airport! Very quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the funnest spot I stayed at so far. Yokohama is a really high class area, and the hotel was top notch for such a low price.
Stayed 2 nights in Apr 2023

10/10 Excellent

Naiyapak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so nice.
Stayed 2 nights in May 2024

6/10 Okay

George

Liked: Cleanliness, staff & service, amenities
It is the typical business hotel and the room quiet small. But it is close to the train station
Stayed 2 nights in Jan 2025

10/10 Excellent

Poppy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was wonderful. The area outside the station was interesting, but I think that should be expected for an area that is a 5 minute walk from a major rail station. There was also an excellent supermarket embedded in a pleasant mall just 1.5 blocks away.
Stayed 7 nights in Jul 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to Yokohama station, nearly new building, good sized room (for Japan) good bathroom and amenities. Walkable to several restaurant options near the hotel and inside Yokohama station with good shopping options nearby also. |Front desk staff and housekeeping staff very friendly and helpful. I'll visit again!
Stayed 1 night in Jun 2023

6/10 Okay

Isaias

Liked: Cleanliness, staff & service
Disliked: Room comfort
I love the location of the hotel. As of space it’s your typical Japanese room small and no space for luggage.
Stayed 5 nights in Mar 2023

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of food options
Stayed 4 nights in Aug 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to Yokohama Station. Considering how much was around it, the room was surprisingly quiet.
Stayed 2 nights in Mar 2023

8/10 Good

Sayuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, simply good.
Stayed 1 night in Apr 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesy and professional by all staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, about 5 min walk from Yokohoma station. Room is very small, two people with a double bed is too tight, switch to two twin beds, feel so much better.
Stayed 4 nights in Jun 2023

10/10 Excellent

KA YIN

Liked: Cleanliness, staff & service, property conditions & facilities
the room clean and tidy
Stayed 2 nights in Oct 2023
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