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The Phoenix Hotel Yogyakarta - Handwritten Collection

5.0 star property
Colonial hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for The Phoenix Hotel Yogyakarta - Handwritten Collection

Sports facility
Meeting facility
Executive Room, 1 King Bed (Phoenix) | Premium bedding, minibar, in-room safe, desk
Restaurant
Interior entrance
The Phoenix Hotel Yogyakarta - Handwritten Collection is in the city's heart, offering a peaceful escape. Guests rejuvenate with spa treatments, cool off in the outdoor pool, and explore the area using the hotel's bike rentals with help from the attentive concierge team.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Pool View (Legacy)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View (Legacy)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds (Legacy)

Deluxe Twin Room, 2 Twin Beds (Legacy) | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds (Legacy)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room, 1 King Bed (Phoenix)

Executive Room, 1 King Bed (Phoenix) | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Phoenix)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Legendary)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Legendary)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
Jl Jenderal Sudirman 9, Yogyakarta, Yogyakarta, 55233

What's nearby

  • Malioboro Street - 1 min walk - 0.0 miles
  • Tugu Yogyakarta - 2 min walk - 0.1 miles
  • Malioboro Mall - 16 min walk - 0.9 miles
  • Gembira Loka Zoo - 5 min drive - 2.7 miles
  • Taman Sari - 6 min drive - 2.8 miles

Getting around

  • Yogyakarta Station - 19 min walk
  • Yogyakarta (JOG-Adisucipto Intl.) - 21 min drive

Restaurants

  • ‪Sentosa Live Seafood - ‬2 min walk
  • ‪Vino Bar - ‬1 min walk
  • ‪Tanamera Coffee Yogyakarta - ‬1 min walk
  • ‪Mie Ayam Santika - ‬2 min walk
  • ‪Gudeg Yu Djum - ‬3 min walk

About this property

The Phoenix Hotel Yogyakarta - Handwritten Collection

Luxury hotel near Malioboro Street
Located close to Tugu Yogyakarta and Malioboro Mall, The Phoenix Hotel Yogyakarta - Handwritten Collection provides a terrace, a hair salon, and dry cleaning/laundry services. Treat yourself to a body scrub, a facial, or a body wrap at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and 8 meeting rooms
  • ATM/banking services, tour/ticket assistance, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 144 rooms offer comforts such as 24-hour room service and free international calls, as well as perks like premium bedding and pillow menus.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Blackout drapes/curtains, in-room massages, and turndown services
  • Flat-screen TVs with cable channels
  • Balconies, free infant beds, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 8 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1918
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Additional fees apply to children 5 - 12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 500000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Phoenix Hotel Yogyakarta MGallery Collection
Phoenix Yogyakarta MGallery Collection
Phoenix Hotel MGallery Collection
Phoenix MGallery Collection
Phoenix Hotel Yogyakarta
Yogyakarta Phoenix Hotel
The Phoenix Hotel Yogyakarta MGallery by Sofitel
The Phoenix Hotel Yogyakarta MGallery Collection
The Phoenix Hotel Yogyakarta Handwritten Collection
The Phoenix Hotel Yogyakarta - Handwritten Collection Hotel
The Phoenix Hotel Yogyakarta - Handwritten Collection Yogyakarta

Frequently asked questions

Does The Phoenix Hotel Yogyakarta - Handwritten Collection have a pool?

Yes, this property has an outdoor pool.

Is The Phoenix Hotel Yogyakarta - Handwritten Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Phoenix Hotel Yogyakarta - Handwritten Collection?

Self parking is free at this property.

What time is check-in at The Phoenix Hotel Yogyakarta - Handwritten Collection?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at The Phoenix Hotel Yogyakarta - Handwritten Collection?

Check-out is at noon.

Does The Phoenix Hotel Yogyakarta - Handwritten Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 550000 per vehicle applies.

Where is The Phoenix Hotel Yogyakarta - Handwritten Collection located?

Located in Central Yogyakarta, this luxury hotel is steps from Malioboro Street and Tugu Yogyakarta. Gadjah Mada University and Malioboro Mall are also within 1 mi (2 km). Yogyakarta Station is 19 minutes by foot.

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The Phoenix Hotel Yogyakarta - Handwritten Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 1000 reviews
Rating 8 - Good. 320 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel very well located. The property is charming, with an exception pool to relax after visiting the amazing temples in Yogyakarta. And it has one of the best breakfast buffets we had in our trip.
Stayed 4 nights in Oct 2025

10/10 Excellent

Craig

Great staff and location. Love that it is a historic hotel with colonial character.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel with incredible service. The pool was refreshing, the food was very good. We also received excellent advice from the travel agent on site and had a marvelous 3 days with a guide. Highly recommend this hotel for a stay in the area.
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. I was last minute traveler and very organized Gita arranged sunrise Borobudur on 24 hours notice (bucket list item). Can’t recommend enough. Novak my driver to Borobudur and Prambanan was awesome Too many hotels focus on glass the Phoenix must have it down on hiring and training
Stayed 3 nights in Oct 2025

6/10 Okay

Hans

Liked: Cleanliness
Nice colonial ambience . However , further as for 5 star hotel there was nothing else that stood out .
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Historic hotel. A precious icon for Yogyakarta. Service, Staff and historic heritage great!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Binal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Well located. Very walkable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very pleasant, smiling and helpful. They made our stay a very happy experience. Nice historical property.
Stayed 7 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old colonial style hotel. Good staff, plenty of variety for breakfast. Close to main street in Yogya, easy to walk, inexpensive to use a taxi.
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique historic gem in the heart of Jogja

Gorgeous historic hotel built in 1918. Helpful and nice staff, great food, excellent location, and beautiful architecture. Best place to stay in downtown Yogya.
Stayed 3 nights in Oct 2023

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a beautiful historic property with an amazing pool and breakfast. The rooms need updating because of wear and tear but since the hotel is located righ in the center of town, it is very convenient to come and go.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful building, great location, fantastic food

We stayed here over Christmas, and the hotel was exactly what we were hoping. Beautiful building, a lovely comfortable room with good air-con, in a great location. The breakfast offering was particularly special - there were loads of options and food hygiene seemed good.
Stayed 2 nights in Dec 2023

10/10 Excellent

WONKOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pheonix hotel in Yogyakarta

The room with a pool view is nice and quiet. The building style is wonderful and one of the best places in Yogyakarta.
Stayed 2 nights in Jul 2022

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities
We got woken up repeatedly for a lost shirt. We were getting up every day at 430 and trying to recover from jetlag so it was hard. If we had skipped doing laundry with the hotel it would have been 5 stars but it's hard to give that to a hotel that doesn't let you sleep. Breakfast was great
Stayed 3 nights in Apr 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well kept. Good access to rooms. Good view from some room.
Stayed 2 nights in Oct 2022

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice, other than weak Wi-Fi in the bedrooms and poor food in the restaurant

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Past and Present

The Phoenix is an elegant historic hotel beautifully designed with well appointed interiors featuring amazing interior spaces, antique furniture, statues and wall hangings, the sumptuous buffet breakfasts features Balinese percussion music and the reception staff accommodatingly made every effort to enhance my stay, it is one of the best hotel experiences I have ever enjoyed, John Mark
Stayed 2 nights in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs a refresh

Staff nice enough facilities probably need updating but old colonial style hotel which is is nice
Stayed 3 nights in Dec 2023

8/10 Good

Parinya

Liked: Cleanliness, staff & service
Classic style Some facility too old like tv, sanitary not good function
Stayed 1 night in Nov 2023

4/10 Poor

Jacqueline

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff and food incredible. All the rest very poor for the value. We checked in and the room they gave us was not available and not cleaned. Had to wait until they found another room. We went there and there was no key. Finally like 40 min later we were in our room with key. The water was leaking. We had to wait a LOT for hot water, in the meantime all the water was wasted and the worst was the neighbor he talked a lot and you could hear absolutely everything. Need to improve SOON
Stayed 2 nights in Sep 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every nook and cranny a tribute to the history and artwork of this hotel. Ask for the 1/2 hour hotel tour offered, quite interesting. Fantastic breakfast. Good dinner at the restaurant, if not a little pricy. Staff, like all over Indonesia, such beautiful people. Will stay here again and again.
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely heritage hotel with very helpful and friendly staff, excellent dining and a good bar
Stayed 4 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally amazing stay at the Phoenix. The most beautiful hotel, the loveliest staff, incredible food and service. The decor of the hotel is outstanding, there is a pool and very helpful travel service to organise tours to the many different attractions around the region. I would recommend to everyone and everyone visiting the amazing city of Yogyakarta.
Stayed 2 nights in Sep 2025

6/10 Okay

naomi

Liked: Staff & service
Disliked: Property conditions & facilities
朝食の時ガムランの演奏がありとても良い、 もう少し清掃が行き届くとありがたい。
Stayed 1 night in Aug 2025

6/10 Okay

Mario

Liked: Cleanliness, amenities
Warum dieses Hotel eine 5 Sterne Bewertung hat, war uns ehrlich gesagt ein Rätsel. Es ist sehr in die Jahre gekommen und bedarf einiger Renovierungen. Die Zimmer sind relativ abgenutzt und zB die Scheibe der Dusche ist völlig verkalkt. Wir hatten erst ein Queen Zimmer mit Balkon, bei dem man auf gefängnisartigen Stacheldraht geschaut hat. Das Zimmer war winzig, wir konnten aber gegen Aufpreis upgraden. Das Frühstücksbuffet ist reichhaltig und in Ordnung aber auch nicht besser als in jedem anderen (nicht 5-Sterne) Hotel, das wir in Indonesien hatten. Das nervigste ist der Pool: viel zu wenig Liegen und immer überfüllt und man muss um einen Platz kämpfen. Das Gym ist in Ordnung, als wir da waren hat aber nur 1 Laufband funktioniert. Das Personal ist freundlich und bemüht aber leider nicht immer hilfreich, da es diverse Missverständnisse gab, zB als wir das Zimmer wechselten und ewig auf den Anruf gewartet haben, nachdem ich 2x nachgefragt habe, ob sie sich melden oder wir kommen sollen (letzteres war der Fall). Auch als meine Wäsche kommen sollte, wurde mir versichert dass diese sofort gebracht wird aber als nach 30 min immer noch nichts kam, musste ich selber runter. Entschuldigt wurde sich nie. Alle Preise im Hotel sind auf europäischem Niveau, dh in lokaler Währung kosten sie ein Vermögen (egal, ob Essen, Wäsche oder Transfers). Für einen kleinen Beutel Wäsche waren 20 Euro fällig. Einiges klingt ggf nach Meckern auf hohem Niveau aber bei 5 Sternen erwartet man eben mehr.
Stayed 6 nights in Jul 2025

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