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Hotel Palmas Cocoyoc

3.0 star property
Beaux Arts hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Hotel Palmas Cocoyoc

Outdoor pool, pool umbrellas, sun loungers
Outdoor dining
Reception
Egyptian cotton sheets, premium bedding, down comforters
Poolside bar

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed, Air conditioning, Pool View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Air conditioning, Pool View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Pool View

Egyptian cotton sheets, premium bedding, down comforters

Superior Double Room, 2 Double Beds, Pool View

Highlights

Balcony
Soundproofed
Individually furnished
Flat-screen TV
Premium bedding
Tempur-Pedic bed
Down duvet
Egyptian cotton linens
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Pool View

Superior Room, 1 King Bed, Pool View | Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed, Pool View

Highlights

Balcony
Soundproofed
Individually furnished
Flat-screen TV
Premium bedding
Tempur-Pedic bed
Down duvet
Egyptian cotton linens
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Air conditioning, Pool View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Double Beds, Air conditioning, Pool View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
AVE ROMULO F.HERNADEZ #14, Colonia Lucio Moreno, Yautepec, MOR, 62738

What's nearby

  • Six Flags Hurricane Harbor Oaxtepec - 2 min drive - 1.0 mile
  • Universidad Dorados - 2 min drive - 1.0 mile
  • Plaza Atrios - 5 min drive - 4.0 miles
  • Los Limones Thermal Waters - 13 min drive - 9.8 miles
  • Agua Hedionda Thermal Waters - 14 min drive - 10.0 miles

Getting around

  • Benito Juarez International Airport (MEX) - 78 min drive

Restaurants

  • ‪Six Flags Pizza - ‬4 min drive
  • ‪Shark Snacks - ‬6 min drive
  • ‪Tianguis de Comida Oaxtepec - ‬2 min drive
  • ‪Restaurante la Chispa - ‬11 min walk
  • ‪Fabrica de Pollo - ‬5 min drive

About this property

Hotel Palmas Cocoyoc

Hotel near Six Flags Hurricane Harbor Oaxtepec
A poolside bar, a free daily manager's reception, and a terrace are just a few of the amenities provided at Hotel Palmas Cocoyoc. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Barbecue grills, smoke-free premises, and coffee/tea in the lobby
  • A banquet hall, concierge services, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like late night room service and free WiFi.
Other amenities include:
  • Egyptian cotton sheets, Tempur-Pedic beds, and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, balconies, and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Late-night room service

More

  • Desk
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for MXN 150.0 per stay

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palmas Cocoyoc Hotel
Hotel Palmas Cocoyoc Yautepec
Hotel Palmas Cocoyoc Hotel Yautepec
Hotel Palmas Cocoyoc Yautepec
Palmas Cocoyoc Yautepec
Hotel Hotel Palmas Cocoyoc Yautepec
Yautepec Hotel Palmas Cocoyoc Hotel
Palmas Cocoyoc
Hotel Hotel Palmas Cocoyoc

Frequently asked questions

Does Hotel Palmas Cocoyoc have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Palmas Cocoyoc pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palmas Cocoyoc?

Self parking is free at this property.

What time is check-in at Hotel Palmas Cocoyoc?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Palmas Cocoyoc?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Palmas Cocoyoc located?

Situated in Yautepec, this hotel is within 1 mi (2 km) of Universidad Dorados and Six Flags Hurricane Harbor Oaxtepec. Santo Domingo Cultural Museum is 1.8 mi (3 km) away.

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Hotel Palmas Cocoyoc Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 33 out of 118 reviews
Rating 8 - Good. 41 out of 118 reviews
Rating 6 - Okay. 16 out of 118 reviews
Rating 4 - Poor. 7 out of 118 reviews
Rating 2 - Terrible. 21 out of 118 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Luis Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is what it is
Stayed 1 night in Mar 2024

8/10 Good

Telma Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, cómodo, seguro y el personal muy amable
Stayed 1 night in Apr 2025

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Clara

Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones no son lo que publican en las fotos, no están en buenas condiciones.
Stayed 1 night in Feb 2025

6/10 Okay

Araceli

Alberca no climatizada, no elevador
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel familiar, limpio, excelente area de alberca, habs vista a la alberca.
Stayed 2 nights in Nov 2024

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquila
Stayed 1 night in Oct 2024

10/10 Excellent

Norberto

Stayed 1 night in Sep 2024

10/10 Excellent

Idahli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar. Trato amable del personal. :)
Stayed 2 nights in Sep 2024

2/10 Terrible

Tania

Disliked: Cleanliness, property conditions & facilities
Falsa publicidad, poca limpieza, olía horrible a marihuana
Stayed 2 nights in Sep 2024

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones en mal estado, colchones de mala calidad, ruido
Stayed 1 night in Aug 2024

4/10 Poor

HECTOR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta de atención al cliente

Me parece que no ve por el huésped, llegamos a las 13:30 y nos comentaron que por políticas del bote no entregan la habitación hasta las 3 de la tarde, la cuestión es que el hotel estaba vacío y éramos los únicos huespedes
Stayed 1 night in Jul 2024

6/10 Okay

CPC Alfredo E

Disliked: Cleanliness, property conditions & facilities
tiene buena ubicación y jardines al igual que buena alberca, pero requiere mejorar en mucho su limpieza (toallas, sabanas, pisos y decoración de habitaciones), creo que con poco puede mejorar para que justifique el precio igualmente su decoración con rojo por todas partes, en mi opinión, da una mala imagen, lo hace parecer hotel de paso, lo que lo desprestigia
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Edgar

Liked: Staff & service
.
Stayed 2 nights in Jun 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

EDGAR

Disliked: Staff & service, amenities, property conditions & facilities
El personal de recepción, sin Capacitacion, con mala actitud, asume que el huésped debe de saber todo acerca del Hotel
Stayed 1 night in Apr 2024

8/10 Good

Claudia Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejorar limpieza

Hay cucarachas gigantes en el baño, falta de limpieza en la alberca
Stayed 3 nights in Apr 2024

6/10 Okay

Martín

Liked: Cleanliness, staff & service
Aparte con aire acondicionado y que ya se habían acabado con aire acondicionado.
Stayed 1 night in Apr 2024

8/10 Good

JUAN CARLOS

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

2/10 Terrible

Lizbeth

No respetaron mi reservación, ni me dieron solución a la falta de su control
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeht

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. Solo me gustaria que en la zona de la piscina pusieran un poco de musica.
Stayed 2 nights in Mar 2024

8/10 Good

Luis

Liked: Staff & service
Buen lugar el personal muy atento y te apoyan mucho, lleve una persona en silla de ruedas y me facilitaron la primer habitación en planta baja, también llegue de madrugada y me recibieron sin problema , lo único que me gustaría es que tengan una plataforma para pagar con tarjeta aunque no estés en el establecimiento.
Stayed 1 night in Feb 2024