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New Heaven Hôtel

4.5 star property
Luxury hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for New Heaven Hôtel

Exterior
Reception
Deluxe Room | Pillowtop beds, in-room safe, individually decorated
Executive Studio Suite | Pillowtop beds, in-room safe, individually decorated
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast included
  • Spa
  • 24/7 front desk
  • Housekeeping

Room options

View all photos for Comfort Room

Comfort Room | Pillowtop beds, in-room safe, individually decorated

Comfort Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Plasma TV
Pillowtop bed
20 bedrooms
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio Suite

Executive Studio Suite | Pillowtop beds, in-room safe, individually decorated

Executive Studio Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Dishwasher
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Pillowtop beds, in-room safe, individually decorated

Deluxe Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Egyptian cotton linens
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Map
Rte de Melen, Yaoundé, Région du Ctre

What's nearby

  • University of Yaounde - 7 min walk - 0.4 miles
  • Mvog-Betsi Zoo - 3 min drive - 1.5 miles
  • Palais des Congres de Yaounde - 5 min drive - 2.8 miles
  • Embassy of the United States of America - 6 min drive - 3.6 miles
  • Stade Omnisports - 7 min drive - 4.2 miles

Getting around

  • Yaounde (NSI-Nsimalen Intl.) - 34 min drive

Restaurants

  • ‪50-50 - ‬3 min drive
  • ‪Restaurant Chez Maman Helene - ‬4 min drive
  • ‪La Plaza - ‬4 min drive
  • ‪Le Panoramique - ‬3 min drive
  • ‪Texaco École De Police - ‬4 min drive

About this property

New Heaven Hôtel

Luxury hotel in the business district
A free breakfast buffet, a free roundtrip airport shuttle, and a coffee shop/cafe are just a few of the amenities provided at New Heaven Hôtel. Indulge in a massage at Fraicheur, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free self parking
  • 2 meeting rooms, concierge services, and coffee/tea in the lobby
  • An elevator and a 24-hour front desk
Room features
All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Changing tables, baby baths, and children's dinnerware
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, designer toiletries, and bidets
  • 40-inch plasma TVs with premium channels
  • Wardrobes/closets, children's books, and art supplies

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 10; reservation required

Things to do

  • Full-service spa
  • Playground

Family friendly

  • Art supplies
  • Baby bath
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 538 square feet of conference space
  • Business center

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: EUR 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

New Heaven Hôtel Hotel
New Heaven Hôtel Yaoundé
New Heaven Hôtel Hotel Yaoundé

Frequently asked questions

Is New Heaven Hôtel pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Heaven Hôtel?

Self parking is free at this property.

What time is check-in at New Heaven Hôtel?

Check-in start time: 11:30 PM; Check-in end time: anytime.

What time is check-out at New Heaven Hôtel?

Check-out is at noon.

Does New Heaven Hôtel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is New Heaven Hôtel located?

Located in the heart of Yaoundé, this luxury hotel is within a 10-minute walk of University of Yaounde and Art Museum. National Museum of Yaounde and Mvog-Betsi Zoo are also within 3 mi (5 km).

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New Heaven Hôtel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 9 out of 20 reviews
Rating 8 - Good. 9 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 3 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Great bilingual staff with respectable amenities
Stayed 3 nights in May 2025

10/10

Amazing hotel, clean and very friedly staff.
Stayed 3 nights in Apr 2024

10/10

Friendly staff and excellent services
Stayed 3 nights in Mar 2024

10/10

Excellent place to stay with a friendy and welcoming staff. It will be nice to have an improved gym.
Stayed 6 nights in Jun 2024

10/10

Had a very pleasant time here. Very friendly and organized staff. Breakfast buffet was great!! Good pricing. Will definitely be back…
Stayed 17 nights in Jun 2024

8/10

The personnel was very cordial and the hotel relatively clean for its standard. A bit noisy from the surroundings especially at night. May be they could fit in soundproofs and musquito nets at the windows.
Stayed 4 nights in Jan 2025

8/10

Great
Stayed 2 nights in May 2024

10/10

Comfortable Hotel to stay in. Wel equipped. Nice personel. Friendly people. Transport to the airport.
Stayed 6 nights in Oct 2023

4/10

Housekeeping sometimes is messy.
Stayed 5 nights in Jul 2024

4/10

Staff was friendly and helpful but the hotel is still undergoing repairs and made my stay very uncomfortable. TV didn't work, bathroom incomplete and hotel room has little to no supplies. Outside view from the balcony is absolutely disgusting.
Stayed 4 nights in Jul 2024

8/10

Free airport shuttle was not free when I reserved my room the day before arriving.
Stayed 1 night in Oct 2023

8/10

Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Feb 2025

10/10

Stayed 2 nights in Dec 2024

4/10

Mon sejour a été plutôt profondément désagréable, surtout lorsque l'on se rend compte que le confort que l'on rencontre est très loin de la présentation. Côte information, c'était plutôt nul d'autant que lorsque nous nous sommes présenté au petit déjeuner à 10 heures du matin, il etait clos alors que nous n'avons été prévenus de rien au sujet des horaires à l'arrivée. Par ailleurs, mis à part le réceptionniste de nuit que nous avons trouvé à l'arrivée, les personnes en journée se sont montrées plutôt condescendantes au plus haut point.
Stayed 1 night in Dec 2024

8/10

Stayed 1 night in Sep 2024

10/10

J'ai pris une suite qui était en très bon état. Belle qualité de service Equipe très réactive.
Stayed 3 nights in Jul 2024

8/10

Malgré la breveté du séjour, une seule nuit pour une famille de 8 personnes, nous avons profité d'un excellent accueil, nos souhaits ont tous été exaucé, la navette depuis l'aéroport très bien et un chauffeur nous a accompagné de nuit pour aller manger, petit déjeuner parfait. Nous ne pouvons que recommander cet établissement et ne manquerons pas d'y retourner à l'occasion lors de nos passages à Yaoundé
Stayed 1 night in Feb 2024

8/10

Stayed 1 night in Dec 2023

8/10

Stayed 1 night in Sep 2023