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Comfort Hotel Shin Yamaguchi

Property class: 3

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Photo gallery for Comfort Hotel Shin Yamaguchi

A row of framed photographs on a wooden shelf, each depicting different coastal scenes. - Comfort Hotel Shin Yamaguchi (Yamaguchi)
A laundry facility with two front-loading washing machines and two coin-operated dryers. - Comfort Hotel Shin Yamaguchi (Yamaguchi)
A hotel room with a bed, a desk with a computer, a chair, a desk lamp, a mirror, and a framed photo on the wall. - Comfort Hotel Shin Yamaguchi (Yamaguchi)
A reception desk with two laptops, a flat-screen TV, and a wall-mounted clock. - Comfort Hotel Shin Yamaguchi (Yamaguchi)
A parking lot with several cars, a building with multiple floors, and a sign indicating a parking area. - Comfort Hotel Shin Yamaguchi (Yamaguchi)
Comfort Hotel Shin Yamaguchi provides amenities like a free breakfast buffet and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, a desk lamp, a mirror, and a framed photo on the wall.

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Budget Twin Room With Breakfast

Desk, soundproofing, iron/ironing board (on request), WiFi (free)

Budget Twin Room With Breakfast

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Budget Double Room With Breakfast

Desk, soundproofing, iron/ironing board (on request), WiFi (free)

Budget Double Room With Breakfast

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with a desk, two beds, a TV, a phone, and a small table.

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Double Room, Non-smoking Double

Desk, soundproofing, iron/ironing board (on request), WiFi (free)

Economy Double Room, Non-smoking Double

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Yamaguchi, Comfort Hotel Shin Yamaguchi is near a train station. Yamaguchi Museum and Yamaguchi Furusato Heritage Centre are cultural highlights, and some of the area's landmarks include Sho Hachiman-gu Shrine and Koujin Shrine to the Warrior God. Yamaguchi Center for Arts and Hofu Science Museum are also worth visiting. Visit our Yamaguchi travel guide
Map
2-7-21 Ogori-Meiji, Yamaguchi, Yamaguchi-ken, 754-0043

What's nearby

  • Yamaguchi College of Arts
    5 min drive - 2.3 miles
  • Ishin One Hundred Year Memorial Park
    12 min drive - 5.6 miles
  • Yamaguchi Museum
    18 min drive - 9.1 miles
  • Yamaguchi University
    18 min drive - 6.7 miles
  • Yamaguchi Kirara Haku Memorial Park
    20 min drive - 9.1 miles

Getting around

  • Yamaguchi Shinyamaguchi Station
    9 min walk
  • Yamaguchi - Ube Airport (UBJ)
    35 min drive

Restaurants

  • 美東ちゃんぽん亭
    9 min drive
  • めん処 瓦屋
    14 min drive
  • ナマステプリムール葵店
    10 min drive
  • 桃華園
    6 min walk
  • 湯田製麺
    10 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and WeChat Pay
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Comfort Hotel Shin Yamaguchi pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1000 per night.

What time is check-in at Comfort Hotel Shin Yamaguchi?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Comfort Hotel Shin Yamaguchi?

Check-out is at 10 AM.

Where is Comfort Hotel Shin Yamaguchi located?

Situated in Yamaguchi, this hotel is 2.1 mi (3.4 km) from Yamaguchi College of Arts and within 6 mi (10 km) of Ishin One Hundred Year Memorial Park and Sho Hachiman-gu Shrine. Yamaguchi University and Koujin Shrine to the Warrior God are also within 9 mi (15 km). Yamaguchi Shinyamaguchi Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Hotel Shin Yamaguchi Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 104 out of 288 reviews
Rating 8 - Good. 140 out of 288 reviews
Rating 6 - Okay. 33 out of 288 reviews
Rating 4 - Poor. 7 out of 288 reviews
Rating 2 - Terrible. 4 out of 288 reviews

Reviews

Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get the QR code before arriving for a smooth check in experience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to train station it was to go anywhere we had planned using the trains.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

hisako

Liked: Amenities
It was clean, 5mim from the station and good breakfast!
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Kennute

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great environment.
Stayed 10 nights in Aug 2024
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and well maintained. Staff were very friendly and helpful. Great location next to Shin-Yamaguchi Station. I recommend staying here 👍
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location next to Shinkansen station.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Agnes

Liked: Amenities, property conditions & facilities
Great location, close to the train station and bus center. Good breakfast. Clean rooms with all the amenities.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Reshma

Liked: Cleanliness, staff & service, amenities
Room was clean so can't fault them on that but it's a very dated hotel. It is okay just for sleeping in as the location is extremely convenient, right opposite Shin-Yamaguchi station so easy to get to locations such as Hagi Castle Town and Akiyoshido Caves. Free Breakfast was included but the offerings were basic in my opinion so I didn't go back after the first day.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Calvin

Liked: Cleanliness
Clean, great staff, excellent breakfast. Even a couple bikes to get the kinks out from travelling. High value for price.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Byungkyu

Liked: Staff & service, room comfort
Disliked: Cleanliness

Good position but need to be cleaned

Good position very close to shin-yamaguchi station. Several representative japanese restaurants around the hotel
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
The service was very good, but the pillows were thin and hard to sleep on.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Phoebe

Liked: Staff & service
Disliked: Cleanliness
It’s decent for a budget hotel. Stayed at the hotel for a night as was visiting a friend who lives at Yamaguchi and this property is a stone’s throw away from Shin-Yamaguchi. Loved that there’s a decent spread for breakfast (free with booking). The aircon in the room was very dusty and some mould in the toilet but as mentioned, decent for a budget hotel!
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to train and bus stations
Stayed 1 night in May 2026
Verified review

4/10 Poor

Anne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
While the staff was friendly and helpful when a saw a large cockroach in my room, and they did change my room, I did not have a lot of confidence in the cleanliness of the hotel. The breakfast was substantial, considering it was complementary.
Stayed 1 night in May 2026
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, except you could not turn the fan off in the bathroom
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Nemoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's OK
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, room comfort

Close to jr shinyamaguchi

If you’re staying near shin yamaguchi, this is the hotel for you. Now I understand why it receives so much complements. First and foremost is the location. About 3 minute walk once you exit the station. Exit station, cross street, bam ! You’re there ! Room is more spacious than typical Japanese hotel. Property is well maintained and clean. The free breakfast sealed the deal. Honestly, I wasn’t expecting much for breakfast. To my surprise, it had more options than I expected. It had a good choice of Japanese as well as western dishes. If in the yamaguchi area again, I will definitely come back.
Stayed 1 night in May 2023
Verified review

6/10 Okay

dennis

Liked: Cleanliness, property conditions & facilities, room comfort

did not live up to my expectations

I 've stayed here before and gave it a perfect 10the last time. This time it did not live up to my expectations. We love the hotel so much that I "wished" to extend it another 3 days. So in the original booking I was upgraded to a nicer room. Just because I "added an additional 3 days to my booking, they said the room was no longer available. I was willing to stay in my original upgraded room for the original booking period, and transfer over to the other room on the other days, but was told it was not possible. Also 2 e mails on seperate occasions have still gone unanswered to this day. The room we stayed in this time was not as well maintained as our first time. The proximity to the shinkansen station is fabulous as well as the free breakfest in the morning. I guess the bar was set to high from my first stay, which resulted in me not being being impressed this time.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

tetsuji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ごはんが美味しい😋
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Kyoko

Liked: Cleanliness, amenities, property conditions & facilities
御値段の安いのに、朝食は満足、えきからも近く、施設も綺麗でした
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Miwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新山口駅に徒歩数分のロケーションで、飲食店、お土産など便利です。 (コンビニ、スーパーも近い) スタッフさんが親切で安心感があります。 室内、浴室ともにキレイです。 個人的にはコンフォートさんのスムージーが大好きで、今回も美味しくいただきました。 九州から広島へ行く間の途中での滞在でしたが、ゆっくりできました！ リーズナブルな料金で快適です。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yasuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ごはんがとても良かったです。化粧水キットがあったらなおよしです。
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Ryuji

Liked: Cleanliness, property conditions & facilities
朝食は普通でした
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

tomoaki

駐車場が遠い。1番近いホテルの駐車場は4台しかない
Stayed 2 nights in Feb 2026