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Zao Onsen Zao Shiki No Hotel

3.0 star property
Ryokan with a full-service spa, a short walk to Zao Hot Springs Ski Resort

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Photo gallery for Zao Onsen Zao Shiki No Hotel

Japanese Style Deluxe Twin Room Non smoking | Free WiFi
Public bath
Junior Suite, Non Smoking | Free WiFi
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Japanese Modern Deluxe Twin Room, Non Smoking

Japanese Modern Deluxe Twin Room, Non Smoking | Free WiFi

Japanese Modern Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Deep soaking bathtub
Private bathroom
Toilet with electronic bidet
Shower/tub combination
Electric kettle
  • Mountain view
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Deluxe Twin Room Non smoking

Japanese Style Deluxe Twin Room Non smoking | Free WiFi

Japanese Style Deluxe Twin Room Non smoking

Highlights

Air conditioning
Refrigerator
TV
Deep soaking bathtub
Private bathroom
Toilet with electronic bidet
Shower/tub combination
Electric kettle
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Futon and 1 Twin Sofa Bed

View all photos for Japanese Twin Room Non smoking

Free WiFi

Japanese Twin Room Non smoking

Highlights

Air conditioning
Refrigerator
TV
Deep soaking bathtub
Private bathroom
Toilet with electronic bidet
Shower/tub combination
Electric kettle
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Room Selected at Check-In Non smoking

Room Selected at Check-In Non smoking | Free WiFi

Room Selected at Check-In Non smoking

Highlights

Air conditioning
Refrigerator
TV
Deep soaking bathtub
Private bathroom
Toilet with electronic bidet
Shower/tub combination
Electric kettle
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | Free WiFi

Junior Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Day bed
Separate bedroom
Deep soaking bathtub
Private bathroom
Toilet with electronic bidet
  • 63 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
1272, Zao-Onsen, Yamagata, Yamagata, 990-2301

What's nearby

  • Zao Sanroku Ropeway - 3 min walk - 0.2 miles
  • Zao Hot Springs Ski Resort - 6 min walk - 0.4 miles
  • Zao Chuo Ropeway - 6 min walk - 0.4 miles
  • Zao Sky Cable - 17 min walk - 0.9 miles
  • Zao Super Slider - 3 min drive - 1.1 miles

Getting around

  • Akayu Station - 29 min drive
  • Yamagata Airport (GAJ) - 43 min drive

Restaurants

  • ‪そば梨庵 - ‬15 min walk
  • ‪トマトの森 - ‬11 min drive
  • ‪奥村そばや - ‬10 min walk
  • ‪そば梨庵 - ‬17 min drive
  • ‪レストラン横倉 - ‬4 min walk

About this property

Zao Onsen Zao Shiki No Hotel

Ryokan near Zao Hot Springs Ski Resort
Zao Onsen Zao Shiki No Hotel provides amenities like an indoor mineral hot spring (onsen) and a restaurant. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • An elevator, 1 meeting room, and smoke-free premises
  • Guest reviews say good things about the overall condition
Room features
All guestrooms at Zao Onsen Zao Shiki No Hotel have comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
This property's outdoor public bath is closed seasonally from late December to February 28.
Guests with dietary restrictions or food allergies should contact this property at least 2 days in advance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 6 and younger are not allowed at this property; All guests older than 6 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 6 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Zao Onsen Zao Shiki No Hotel Yamagata
Zao Onsen Zao Shiki No Yamagata
Zao Onsen Zao Shiki No
Zao Onsen Zao Shiki No Ryokan
Zao Onsen Zao Shiki No Hotel Ryokan
Zao Onsen Zao Shiki No Hotel Yamagata
Zao Onsen Zao Shiki No Hotel Ryokan Yamagata

Frequently asked questions

Is Zao Onsen Zao Shiki No Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zao Onsen Zao Shiki No Hotel?

Self parking is free at this property.

What time is check-in at Zao Onsen Zao Shiki No Hotel?

Check-in start time: 2 PM; Check-in end time: 7:00 AM.

What time is check-out at Zao Onsen Zao Shiki No Hotel?

Check-out is at 10 AM.

Where is Zao Onsen Zao Shiki No Hotel located?

Located in Zaoonsen, this spa ryokan is within a 10-minute walk of Zao Quasi-National Park and Zao Hot Springs Ski Resort. Shiginoya Chinuma and Zao Sanroku Ropeway are also within 5 minutes.

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Zao Onsen Zao Shiki No Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 103 out of 145 reviews
Rating 8 - Good. 34 out of 145 reviews
Rating 6 - Okay. 4 out of 145 reviews
Rating 4 - Poor. 2 out of 145 reviews
Rating 2 - Terrible. 2 out of 145 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yan Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers a pleasant stay, with delicious dining and courteous service. Additionally, the hotel features two hot spring pools with scenic views.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very welcoming, meals were executed very well, sulfur baths and open baths were very nice. Our room was large, comfortable and clean. Great place to stay
Stayed 1 night in May 2025

10/10 Excellent

Dave

Particularly excellent onsen!
Stayed 1 night in Apr 2025

10/10 Excellent

Kayuki

Liked: Amenities
Friendly and clean
Stayed 2 nights in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best choice in town with the most meticulously prepared dinner and breakfast. newly built hotel rooms with all the great belts and whistles. great room, comfortable beds and fast wifi. highly recommend this hotel!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing Staff and Comfortable Bed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chung Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 1 night, after exhausting snowboard activities. Parking friendly. Clean and decent hotel and room environment Excellent and helpful staff. Great Japanese dinner (added on booking). 5-star hotel experience. Would come back next time revisiting Zao
Stayed 1 night in Feb 2025

10/10 Excellent

Ching Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff delicious food!

Staff was very friendly, food was pretty good and service was so awesome! I do recommend it, and I do believe I will come back when I visit Yamagata.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this place was absolutely wonderful. The location was right beside the ski hill. The dinners and breakfast were incredible. The staff was very kind, the rooms were immaculate, and the choice of two Onsens - one outside and one inside was wonderful. Very quiet town - wonderfully relaxing vibe. Thank you so much!
Stayed 2 nights in Jan 2025

10/10 Excellent

KA PO

Liked: Cleanliness, staff & service, property conditions & facilities
Room tidy and clean, the view is great. foods taste good, staffs are nice and helpful. Better to have a clock in the hot spring that people can see how long they stay.

10/10 Excellent

Kant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful. Rooms were spacious and cosy. Excellent experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the onsen facility. We also liked the dinner and breakfast. Staffs are very friendly. The pick up and drop-off service was excellent. Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Wai Wa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

HSIN HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. It kinda expensive in ski season, but still the best choice at Zao, Yamagata. Smoking room is near the lobby, which is a really bad design, you can smell the stinks every time before taking the elevator. Overall, a great place to stay.

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is right next to the best base area at zao onsen resort! The junior suite was incredible, I really liked the Japanese styling with full western amenities. It was extremely spacious and having two in room ac units for the living room and bedroom was great. We never ate dinner at the hotel but my sister and I both really enjoyed the breakfast buffet both days we had it. Additionally despite a language barrier I found the service to be excellent. Hotel staff came out of the hotel to carry our bags in, and they were very helpful getting us shuttled to the bus station when we left. My only complaints are price and the indoor onsens. It was very expensive in early February, as nice as the room was, the rest of the facility didn’t quite match the price tag. Additionally the indoor onsen water smelled slightly of chlorine and doesn’t feel like it is sourced from the local sulfur springs. Personally I’d recommend skipping them and just going into town for the public baths unless it’s really late
Stayed 2 nights in Feb 2025

10/10 Excellent

Kai Xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I truly enjoy our 3-days-2-nights stay at Zao Shiki No Hotel. This is our every first time visiting Zao, in Yamagata Prefecture. Free shuttle services are included to-and-fro between Yamagata Station and the hotel (with prior booking of the service) This is wonderful, and absolutely convenient. Check-in process is quick and smooth and the front-desk staff is able to communicate with us in English. The room assigned to us is on the 6 floor. It is so clean and spacious. We love the room! Breakfasts and dinners are included in our hotel booking. They are great! We enjoy our meals during our stay in the hotel. The staff in the restaurant are friendly and provide good services. Thank you for storing a bottle of Sake which I have ordered it during my dinner on the 1st night. Haha. I couldn't finish drinking the entire 300ml bottle of Sake by myself alone as my wife is not drinking it. The staff is willing to store and keep the bottle of my Sake so that I can enjoy it for my dinner on the 2nd day. Thank you team! We enjoy our stay! We will return some day in the future !
Stayed 2 nights in Feb 2025

6/10 Okay

Pik YIng Catherine

Liked: Cleanliness, room comfort
“The overall experience at the hotel was decent, but the front desk staff had a cold attitude. Every time I needed assistance, they were perfunctory, just trying to send me away without really helping. They didn’t provide detailed explanations. For example, when I rented ski equipment, they didn’t measure my height and just randomly picked skis for me. They also didn’t explain how to handle or return the equipment afterwards. The hotel also sells sightseeing tickets with discounts, but the front desk staff didn’t mention that, so I ended up paying more money. There were further problems with other requests as well. As a major brand hotel, their service quality is definitely below standard. The room rates are not cheap either."
Stayed 6 nights in Feb 2025

10/10 Excellent

Kaoru

Liked: Cleanliness, amenities, property conditions & facilities
初めて利用させて頂きました。スタッフの方が、どなたもお気遣いがあり、特に、男性スタッフのＴさんは、笑顔でご対応下さり、終始気持ち良く過ごす事ができました。お食事は、何を食べても美味しく、お夕飯はボリュームはたっぷり、朝はバイキングで大満足です。お風呂も広く清潔感があり、特に露天風呂は最高でした。お部屋も落ち着いた畳調で、バリアフリーで景観も良く、フロント横にあるラウンジでは、ドリンクやアイスキャンデー等のサービスが素晴らしいです。有難うございました。
Stayed 1 night in Jun 2025

8/10 Good

Kaori

Liked: Cleanliness, amenities, property conditions & facilities
リニューアルされており、部屋も素晴らしかった。 無料ドリンクもありがたく、朝食も種類も豊富で美味しくいただきました
Stayed 1 night in May 2025

8/10 Good

????

Liked: Cleanliness, amenities, property conditions & facilities
綺麗でとても良かった 温泉の外に出るのが 少し面倒かな
Stayed 1 night in May 2025

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

ISAMU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大いに満足。
Stayed 1 night in Apr 2025

10/10 Excellent

Bear

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
各方面都非常好，有機會會再去
Stayed 2 nights in Feb 2025

10/10 Excellent

TIENSHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
是非また泊まりたいです！
Stayed 2 nights in Mar 2025