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Hotel Symphony

Property class: 3

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Photo gallery for Hotel Symphony

A courtyard with a modern building, a small pond, and a pathway. - Hotel Symphony (Sagae)
A traditional Japanese room with tatami flooring, a low table, chairs, and a sliding door. - Hotel Symphony (Sagae)
A traditional Japanese-style living room with tatami flooring, a low table, cushions, and a sofa. - Hotel Symphony (Sagae)
A buffet table with various food items and dishes. - Hotel Symphony (Sagae)
A reception desk with a computer, a name tag, and a plant in the background. - Hotel Symphony (Sagae)
You can look forward to an indoor mineral hot spring (onsen), shopping on site, and a garden at Hotel Symphony. In addition to laundry facilities and a restaurant, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Japanese Style Room, 12 tatami, Non Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, a small refrigerator, and a window with a view of trees.

Comfort Japanese Style Room, 12 tatami, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Concept Japanese Style Room, 12 tatami [Sukiyaki] Non Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, a television, and a red patterned wall.

Concept Japanese Style Room, 12 tatami [Sukiyaki] Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Twin Room, Non Smoking

A hotel room with a bed, bedside lamps, a desk, and a chair.

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk with a chair, a television, a desk lamp, a nightstand with a lamp, and a picture on the wall.

Twin Room, Non Smoking

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room, Non Smoking

A hotel room with a bed, bedside table, lamp, desk with a chair, television, and a mirror.

Single Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room [Cherry] Non Smoking

A hotel room with two beds, a desk, a chair, a sofa, and a window with curtains.

Twin Room [Cherry] Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Special Japanese-Western Room with hot spring [Gassan] Non Smoking

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Special Japanese-Western Room with hot spring [Gassan] Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Sagae is home to Hotel Symphony. Yamagata Prefectural Museum and Yamagata Museum of Science and Industry are local attractions and those in the mood for shopping can visit Yotteke Popora and S-PAL. Osho Orchard and Senshinan are also worth visiting. Visit our Sagae travel guide
Map
1-3-13 Motomachi, Sagae, Yamagata, 991-0053

What's nearby

  • A snow-covered mountain with a ski lift and a clear blue sky.
    Zao Hot Springs Ski Resort
    41 min drive - 26.7 miles
  • Sagae Park
    3 min drive - 1.7 miles
  • Yu Cherry Hot Spring
    4 min drive - 2.1 miles
  • Yamagata Castle
    21 min drive - 11.6 miles
  • Zao Sanroku Ropeway
    41 min drive - 26.7 miles

Getting around

  • Yamagata Airport (GAJ)
    24 min drive

Restaurants

  • そば酒場 そば増
    4 min walk
  • 福家そばや
    6 min walk
  • コーヒーブラボ
    10 min walk
  • 皿谷食堂
    8 min walk
  • 柳生食堂
    1 min walk

Similar properties

A traditional Japanese room with tatami flooring, a low table, and two chairs.
Hotel Symphony Annex
Sagae
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 39 reviews
Hotel Symphony Annex
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Hotel Symphony pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Symphony?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Symphony?

Check-out is at 10:00 AM.

Where is Hotel Symphony located?

Situated in Sagae, this spa ryokan is 1.1 mi (1.8 km) from Sagae Park and within 3 mi (5 km) of Yu Cherry Hot Spring and Sagae Road Station Cherry Land. Jionji Temple and Tendo Onsen are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Symphony Reviews

8.0

Very Good

7.8

Cleanliness

7.2

Amenities

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 44 out of 138 reviews
Rating 8 - Good. 52 out of 138 reviews
Rating 6 - Okay. 33 out of 138 reviews
Rating 4 - Poor. 6 out of 138 reviews
Rating 2 - Terrible. 3 out of 138 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water too hot
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉です
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
お世話になりました。
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of an older hotel with not much around it. Has a lovely interior garden, a hot spring, and some very kind staff. The beds were quite stiff though and the pillows were mediocre. The hotel occasionally shows it’s age in other ways, but for the most part it was a very nice stay.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
毎回泊まるが今回のスタッフの人の対応が悪かった
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
朝食会場のスタッフに気持ちよい接客して頂きました。 美味しい朝食とともに、ありがとうございました。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉の湯が凄く良いです。立地環境も良いです。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
忘れ物をしてしまったのですが、非常に丁寧な対応をしていただき、2日後にピックできました。温泉も疲れが取れ、機会があれば、また宿泊します。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
昨年に続き2度目の利用です。 フロントの方々は皆、丁寧でした。大浴場あり、朝食も充実しておりとても良かったです。
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
施設は老朽化していましたが不便はありませんでした。 温泉、身体に優しい朝食、無料のコーヒー最高でした。 またの機会があれば利用したいと思います。
Stayed 5 nights in Nov 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
お湯が出ず、部屋でシャワーが使用できなかった 酷いすぎです
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Disliked: Amenities
トイレが１箇所使えない状態だったのが少し不便を感じましたが他は特にありません。お世話になりました！
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店設施尚算齊全，但溫泉浴池很小及sauna 及冷水池不能使用，有點失望。早餐款式不多及量小，我們於0745時進食早餐已停止加添食物，很不理想。客房尚算闊落整潔，職員服務態度良好。
日式房間
日式房間
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
車椅子利用者には、段差が厳しかったが スタッフが手伝って頂き、快適に過ごせました。
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
良かった♪
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物自体は古いですが、スタッフの方々の対応が良かったことと、朝食が地元の郷土料理を多く提供していて種類も豊富で手作りしているものが多かったのでコスパ最高の宿でした。また機会があれば利用したいです。
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Staff & service
建物は古いが駅前で便が良い。お風呂がとても熱くて長くつかれない。
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早めのチェックイン希望に配慮して頂き感謝しています。またスタッフの皆さんの挨拶がとても気持ち良かったです。 部屋、大浴場にヘアブラシの備付がなかったことが残念⁈ 概ね満足して過ごすことができました。
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
ロビーでコーヒー飲み放題、とてもリラックスできました❣️ 因みに浴場は温泉です。露天風呂有り✌️
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

風呂最高
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

温泉よかったです。
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食美味しかった 地産地消の物でご当地の物が出て美味しかった
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

月山スキー場の前泊で利用

建物は古いが手入れが行き届き清潔。朝食も郷土料理を中心にまごころ感じるサービスでした。
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店老了，但就在火车站边，可以看出以前是个很好的酒店，但现在，只能说差强人意了，这区的温泉泉质不错，若能翻修一下重整旗鼓，一定能再造辉煌。
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
広い和室でのんびりできました。夕食は食事処で気軽に取るのが良かったです。
Stayed 1 night in Feb 2025