See all properties

Gran Castillo Tagoro Family & Fun Playa Blanca

Choose dates to view prices

Photo gallery for Gran Castillo Tagoro Family & Fun Playa Blanca

On the beach - Gran Castillo Tagoro Family & Fun Playa Blanca (Yaiza)
3 bars/lounges, sports bar - Gran Castillo Tagoro Family & Fun Playa Blanca (Yaiza)
Front of property - Gran Castillo Tagoro Family & Fun Playa Blanca (Yaiza)
4 restaurants; breakfast, lunch, and dinner served - Gran Castillo Tagoro Family & Fun Playa Blanca (Yaiza)
6 outdoor pools, pool umbrellas, sun loungers - Gran Castillo Tagoro Family & Fun Playa Blanca (Yaiza)
Luxury
5.0 star property
8.8

Excellent

Luxury family-friendly resort near Marina Rubicon

You can look forward to a free breakfast buffet, a nightclub, and 2 poolside bars at Gran Castillo Tagoro Family & Fun Playa Blanca. Adventurous travelers may like the archery at this resort. Indulge in a massage, a manicure/pedicure, and a body treatment at Vitanova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Yoga classes are offered at the 24-hour gym; the property also has a terrace, 2 coffee shops/cafes, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Room (Deluxe Superior 2 adults)

15 bedrooms, minibar, in-room safe, individually decorated

Room (Deluxe Superior 2 adults)

  • Resort view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (Deluxe Superior 3 adults)

15 bedrooms, minibar, in-room safe, individually decorated

Room (Deluxe Superior 3 adults)

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (Deluxe Superior 2 adults + 1 child)

15 bedrooms, minibar, in-room safe, individually decorated

Room (Deluxe Superior 2 adults + 1 child)

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Ocean View (Deluxe Superior 1 adult)

15 bedrooms, minibar, in-room safe, individually decorated

Room, Ocean View (Deluxe Superior 1 adult)

  • 62 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Ocean View (Deluxe Superior 2 adults)

15 bedrooms, minibar, in-room safe, individually decorated

Room, Ocean View (Deluxe Superior 2 adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Ocean View (Deluxe Superior 3 adults)

15 bedrooms, minibar, in-room safe, individually decorated

Room, Ocean View (Deluxe Superior 3 adults)

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Room, Ocean View (Deluxe Superior 2 adults + 1 child)

15 bedrooms, minibar, in-room safe, individually decorated

Room, Ocean View (Deluxe Superior 2 adults + 1 child)

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Junior Suite (Tematizada 2 adults + 1 child)

15 bedrooms, minibar, in-room safe, individually decorated

Junior Suite (Tematizada 2 adults + 1 child)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Room (Deluxe Superior 1 adult)

15 bedrooms, minibar, in-room safe, individually decorated

Room (Deluxe Superior 1 adult)

  • Resort view
  • 56 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (Gold level 2 adults + 1 child)

15 bedrooms, minibar, in-room safe, individually decorated

Junior Suite (Gold level 2 adults + 1 child)

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (Gold level 2 adults + 2 children)

15 bedrooms, minibar, in-room safe, individually decorated

Junior Suite (Gold level 2 adults + 2 children)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (Gold level 2 adults)

15 bedrooms, minibar, in-room safe, individually decorated

Junior Suite (Gold level 2 adults)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (Gold level 3 adults)

15 bedrooms, minibar, in-room safe, individually decorated

Junior Suite (Gold level 3 adults)

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Senior Suite, Ocean View (Gold level 2 adults)

Senior Suite, Ocean View (Gold level 2 adults) | 15 bedrooms, minibar, in-room safe, individually decorated

Senior Suite, Ocean View (Gold level 2 adults)

  • 111 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (Real Adventure 3 adults)

15 bedrooms, minibar, in-room safe, individually decorated

Junior Suite (Real Adventure 3 adults)

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (Real Adventure 2 adults + 1 child)

15 bedrooms, minibar, in-room safe, individually decorated

Junior Suite (Real Adventure 2 adults + 1 child)

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (Real Adventure 2 adults + 2 children)

15 bedrooms, minibar, in-room safe, individually decorated

Junior Suite (Real Adventure 2 adults + 2 children)

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (Real Adventure 2 adults)

15 bedrooms, minibar, in-room safe, individually decorated

Junior Suite (Real Adventure 2 adults)

  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Senior Suite, 2 Bedrooms (Gold level 2 adults)

15 bedrooms, minibar, in-room safe, individually decorated

Senior Suite, 2 Bedrooms (Gold level 2 adults)

  • 92 sq m
  • 2 bedrooms
  • Sleeps 2
  • 4 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Senior Suite, 2 Bedrooms (Gold level 2 adults + 1 child)

15 bedrooms, minibar, in-room safe, individually decorated

Senior Suite, 2 Bedrooms (Gold level 2 adults + 1 child)

  • 92 sq m
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Senior Suite, 2 Bedrooms (Gold level 2 adults + 2 children)

15 bedrooms, minibar, in-room safe, individually decorated

Senior Suite, 2 Bedrooms (Gold level 2 adults + 2 children)

  • 92 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Senior Suite, 2 Bedrooms (Gold level 3 adults)

15 bedrooms, minibar, in-room safe, individually decorated

Senior Suite, 2 Bedrooms (Gold level 3 adults)

  • 92 sq m
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Senior Suite, 2 Bedrooms (Gold level 4 adults + 1 child)

15 bedrooms, minibar, in-room safe, individually decorated

Senior Suite, 2 Bedrooms (Gold level 4 adults + 1 child)

  • 92 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Senior Suite, 2 Bedrooms (Gold level 4 adults + 2 children)

15 bedrooms, minibar, in-room safe, individually decorated

Senior Suite, 2 Bedrooms (Gold level 4 adults + 2 children)

  • 92 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Senior Suite, 2 Bedrooms (Gold level 4 adults)

15 bedrooms, minibar, in-room safe, individually decorated

Senior Suite, 2 Bedrooms (Gold level 4 adults)

  • 92 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (Tematizada 3 adults)

15 bedrooms, minibar, in-room safe, individually decorated

Junior Suite (Tematizada 3 adults)

  • 62 sq m
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds
  • Free WiFi

View all photos for Junior Suite (Tematizada 2 adults)

15 bedrooms, minibar, in-room safe, individually decorated

Junior Suite (Tematizada 2 adults)

  • 62 sq m
  • 2 bedrooms
  • Sleeps 2
  • 4 Twin Beds
  • Free WiFi

View all photos for Junior Suite (Tematizada 2 adults + 2 children)

15 bedrooms, minibar, in-room safe, individually decorated

Junior Suite (Tematizada 2 adults + 2 children)

  • 62 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

About the neighborhood

Located in Yaiza, Gran Castillo Tagoro Family & Fun Playa Blanca is on the beach. While the natural beauty of Puerto del Carmen Beach and Corralejo Beach can be enjoyed by anyone, those looking for an activity can check out Marina Rubicon. Traveling with kids? Consider Aqualava Water Park, or check out an event or a game at Papagayo Fitness Center. With scuba diving, snorkeling, and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Yaiza travel guide
View more Resorts in Yaiza
Map
Calle Hoya de Afre 2, Playa Blanca, Playa Blanca, Yaiza, Lanzarote, 35580

What's nearby

  • Paseo por la Playa de Famara, Lanzarote, Spain
    Lanzarote Beaches
    14 min walk - 0.7 miles
  • Jachthaven Playa Blanca und Marina Rubicon, Insel Lanzarote, Kanaren, Spanien, Europa, Panorama
    Marina Rubicon
    10 min drive - 1.2 miles
  • Playa del Afre
    2 min walk - 0.1 miles
  • Mujeres Beach
    15 min walk - 0.8 miles
  • Dorada Beach
    9 min drive - 1.7 miles

Getting around

  • Lanzarote Airport (ACE)
    34 min drive

Restaurants

  • One Bar
    5 min drive
  • Berrugo
    4 min drive
  • Champs
    4 min drive
  • La Taberna
    5 min drive
  • Molino De Sal
    4 min drive

About this property

Gran Castillo Tagoro Family & Fun Playa Blanca

Luxury family-friendly resort near Marina Rubicon
You can look forward to a free breakfast buffet, a nightclub, and 2 poolside bars at Gran Castillo Tagoro Family & Fun Playa Blanca. Adventurous travelers may like the archery at this resort. Indulge in a massage, a manicure/pedicure, and a body treatment at Vitanova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Yoga classes are offered at the 24-hour gym; the property also has a terrace, 2 coffee shops/cafes, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
Other perks at this resort include:
  • 6 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), multilingual staff, and a vending machine
  • Laundry services, a billiards/pool table, and a front-desk safe
Room features
All 329 individually decorated rooms offer comforts such as pillow menus and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with separate tubs/showers and bidets
  • 55-inch plasma TVs with satellite channels
  • Wardrobes/closets, balconies, and coffee/tea makers

All inclusive details

All-inclusive room rates at Gran Castillo Tagoro Family & Fun Playa Blanca are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Aerial view
Sandos Papagayo Hotel
Yaiza
  • Pool
  • Hot tub
  • Spa
  • All inclusive plans available
8.6 out of 10, Excellent, 660 reviews
Sandos Papagayo Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Las Coloradas
  • Portofino
  • Sansofé
  • Snack Bar Las Coloradas
  • Sports Bar

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Splash pad
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Treatment room
  • Turkish bath

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 4 floors
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 80 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Frequently asked questions

Does Gran Castillo Tagoro Family & Fun Playa Blanca have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Gran Castillo Tagoro Family & Fun Playa Blanca pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Gran Castillo Tagoro Family & Fun Playa Blanca?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Gran Castillo Tagoro Family & Fun Playa Blanca?

Check-out is at 11:00 AM.

Does Gran Castillo Tagoro Family & Fun Playa Blanca provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per person applies.

Are there all-inclusive benefits at Gran Castillo Tagoro Family & Fun Playa Blanca?

Some rate plans available at this property are all-inclusive.

Where is Gran Castillo Tagoro Family & Fun Playa Blanca located?

Nestled on the beach, this Yaiza resort is within 1 mi (2 km) of Playa del Afre and Marina Rubicon. Lanzarote Beaches and Las Coloradas Castle are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Gran Castillo Tagoro Family & Fun Playa Blanca Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 165 out of 330 reviews
Rating 8 - Good. 122 out of 330 reviews
Rating 6 - Okay. 30 out of 330 reviews
Rating 4 - Poor. 6 out of 330 reviews
Rating 2 - Terrible. 7 out of 330 reviews

Reviews

Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Lanzarote and of course this resort. The staff were friendly and helpful, the room lovely (junior suite) and always well tended to by those lovely house keepers. The pools looked good, we didn't use them (we're not pool people). So, we had a great holiday.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids and staff were all lovely
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Nikolett

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for your service. We really enjoyed.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Claire

Liked: Cleanliness, staff & service, room comfort

Great for families!

We knew before we stayed it would be a family focused resort, and it absolutely is. If you're looking for an all inclusive where your kids can be entertained and you can kick back this is for you. The hotel is dated and I wouldn't say it meets 5 stars, but the staff are friendly and it's located next to some great hikes and beaches.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Zivile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice hotel, many things for children, many different pools, food was for every choice. Right on the beach and near shops. We will be back!
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, attentive staff. Good size rooms.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Shailash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good family vacation

It was a good family hotel, could do with other restaurants on site, 7 nights is more than enough and you probably want to eat out as the buffet can get very tired and their Italian restaurant on site can be difficult to book with having to be book 2 days in advance. There's adult only sections but naturally are close to children areas so felt bad as no doubt they heard many screaming kids. The rooms were clean enough though expect dirty feet by the end of it, highly recommend the Merlin rooms if taking kids, definitely kept the little one entertained. All in all a good vacation with the family, 5 nights is more than enough to be honest, one final note for families, the baby club is not a baby club and instead is just a creche, we thought there would be organised activities but there was not for our 17 month old.
Stayed 7 nights in Apr 2024
Verified

2/10 Terrible

Sabrina

Everything was the worst that we ever experienced in our holiday! My children and I went to the hotel, after my children did not want to book there for new year, however I thought it was nice since my children did my birthday there. We paid the hotel already. Upon arrival the woman at reception gave us our bracelets for all inclusive and the room slip and for our dinners. There was a different woman came from the back office and said she is the manager and asked us how we would like to pay. We said we had already paid and the woman who gave the bracelets told us the payment was received and that why she gave us the bracelets, she said no although we showed her the receipt of the payment.We were waiting and waiting we missed our dinners and then we went to reception and asked to speak the manager, we were told she is busy in the party, cut a story short, we said if she is not available, we were told to call the police and explained the fraud and suddenly the manager appeared and said you could enjoy or if the police would come we would have to leave. We went for the first option since it was quite close to new year, we made the most of it, the following day it was a similar scenario until the following day when we left, the manager apologised to say the payment was received. It seemed to be very disorganised and not knowing what is going on. Stay away from this hotel and expedia!!!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kavish

Liked: Cleanliness, staff & service, amenities
More of a 4* location, property is looking tired and restaurant food is average at best.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Katherine

Liked: Staff & service, amenities, property conditions & facilities
Amazing staff. All inclusive dining options got a little boring but a great location for kids
Stayed 5 nights in Mar 2023
Verified

8/10 Good

Des

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay at Gran Tagoro recently with my family. The hotel is great, rooms clean and staff friendly. Food is ok, but got boring later in the stay, always the same at breakfast and lunch. We did not get dinner.
Stayed 9 nights in Oct 2024
Verified

8/10 Good

Khushdip

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely family resort , good for kids. Lift accessibility was limited and waited long for lifts to arrive.
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You have to go!

We had the most amazing holiday, the hotel employees couldn't do enough to help and were incredibly friendly with out two young children. The evening entertainment was brilliant and the hotel facilities were exactly what we wanted. The only slight bit of feedback would be that more vegan options at the restaurant would be great...but that's a very specific point and generally the food was great.
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 11 nights in Jul 2022
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort

Great holiday. We spent a week here and proved to be the right choice for us. Everything including the staff were excellent and the place was very clean considering they have so many to cater for. Only negative was 2 out of the 4 restaurants were closed so the main buffet area was congested at times. The adults area was shutdown during our stay as the pool needed maintenance but it would be unfair to criticise them for this. Overall we were very happy and would definitely go back.
Stayed 7 nights in Jan 2023
Verified

6/10 Okay

graham

Disliked: Property conditions & facilities
The room was very basic with barely any furniture Good poor
Stayed 7 nights in Nov 2023
Verified

6/10 Okay

Georgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff everyone was so friendlythe location was perfect and walking distance to the beaches lively bars and great trails, and rooms were big and beautiful but this is what I didn’t like the food was horrible undercooked or overcooked so many kids putting there hands on buffet food. I believe they tried there best but food needs to improve. The drinks were bad as well you couldn’t get a decent drink except for the wine. I paid for all inclusive but ended up eating out every night and buying groceries.. I’m not sure I could stay here again I was dissapointed…..
Stayed 7 nights in Jan 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Not 5* food but great for kids

Staff were very friendly and service was generally very quick. Room and bathroom were large and clean but some decor throughout the hotel was a bit dated. We felt the facilities weren’t big enough for the number of potential guests. We didn’t have very good weather for most of our stay but there weren’t enough sun beds round the main pool when the sun came out. Kids club was great and they did a range of activities and mini disco every night - the staff were really enthusiastic and clearly cared for the children. Our 6 yr old daughter loved the slide pool. We were really disappointed with the food. There wasn’t much variety in the main buffet. No freshly cut fruit, some tinned fruit. Desserts were the same every day/night and weren’t replenished quick enough. We went to the Italian restaurant once and found our meal appalling (pasta too salty, starters sat out too long). We saw some evening entertainment which was fine. I wouldn’t say it was a 5* hotel.
Stayed 6 nights in Feb 2023
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Zimmer, sehr hellhörig, schöne Poollandschaft mit herrlichem Blick aufs Meer.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
camera ampia
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Mirko

Liked: Cleanliness, amenities, property conditions & facilities
Servizio reception, competente e gentile. Pedro è stato di grande aiuto nel consigliarci le bellezze dell'isola. Grazie, hai reso il nostro viaggio ancora più bello.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

John Adeyinka

Liked: Cleanliness
Yes
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Fleur

Liked: Cleanliness, amenities, property conditions & facilities
Hôtel propre et bien aménagé. Le décorum est très bien mais la nourriture laisse plus qu’à désirer et ne correspond pas à un 5 étoiles.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service, amenities
Tolles Zimmer, leider immer wieder mit Ameisen. Reservation der Poolliegen mit Badetüchern ist sehr störend Foodwaste durch Gäste
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ci siamo trovate benissimo! Hotel perfetto per le famiglie. Buono in cibo e bella la struttura. Ci ritorneremo sicuramente.
Stayed 7 nights in Mar 2024