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Kokoro Mio Hotel & Wellnes

5.0 star property
Luxury hotel with a full-service spa and a 24-hour front desk

Choose dates to view prices

Photo gallery for Kokoro Mio Hotel & Wellnes

Property grounds
Restaurant
Master Suite | Terrace/patio
View from property
Suite | 1 bedroom, in-room safe, individually decorated, individually furnished
Hotel Kokoro Mio, beside a peaceful lake, offers a tranquil getaway. Enjoy massages and aromatherapy at the onsite spa, or indulge in designer shopping. Guests consistently praise their experiences.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Room service
Pool

Spa

The on-site spa has a variety of ways to relax and unwind. The hotel's spa offers massages and pampering treatments such as aromatherapy.

Bathroom

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14

View all photos for Superior Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Suite

Highlights

Yard
Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, in-room safe, individually decorated, individually furnished

Master Suite

Highlights

Yard
Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Suite

Highlights

Yard
Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Privada de los Sueños, Xul-Ha, QROO, 77963

What's nearby

  • Cenote Azul - 16 min drive - 10.6 miles
  • Cenote Cocalitos - 18 min drive - 11.5 miles
  • Laguna Bacalar Ecological Park - 23 min drive - 14.1 miles
  • Chetumal Ferry Terminal - 26 min drive - 15.8 miles
  • Palacio de Gobierno - 26 min drive - 15.8 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • Siete By Habitas Bacalar
  • ‪Antojitos "La Guadalupana - ‬11 min drive
  • ‪El Abuelo - ‬11 min drive
  • ‪El asadero de Huay Pix - ‬10 min drive
  • ‪El Pargo - ‬17 min drive

About this property

Kokoro Mio Hotel & Wellnes

Luxury hotel near Lake Bacalar
Consider a stay at Kokoro Mio Hotel & Wellnes and take advantage of a terrace, designer stores on site, and a coffee shop/cafe. Indulge in aromatherapy and a massage at the onsite spa. Be sure to enjoy a meal at Mamicuy, the on-site restaurant. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and concierge services
  • Smoke-free premises, outdoor furniture, and a banquet hall
Room features
All guestrooms are individually furnished, and offer comforts such as private pools and laptop-friendly workspaces, as well as perks like air conditioning and separate dining areas.
Other amenities include:
  • Bathrooms with showers
  • Furnished balconies or patios, wardrobes/closets, and separate dining areas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 100 to 500 for adults and MXN 100 to 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cafeteria Ixchel
  • Gran Balam
  • Mamicuy

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 360 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 500 for adults, and MXN 100 to 500 for children
  • Pet fee: MXN 450.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Kokoro Mio Hotel
Hotel Kokoro Mio Xul-Ha
Hotel Kokoro Mio Hotel Xul-Ha

Frequently asked questions

Does Kokoro Mio Hotel & Wellnes have a pool?

Yes, this property has an outdoor pool.

Is Kokoro Mio Hotel & Wellnes pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 450.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Kokoro Mio Hotel & Wellnes?

Self parking is free at this property.

What time is check-in at Kokoro Mio Hotel & Wellnes?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Kokoro Mio Hotel & Wellnes?

Check-out is at 11:00 AM.

Where is Kokoro Mio Hotel & Wellnes located?

Situated on a lake, this luxury hotel is 0.9 mi (1.5 km) from Lake Bacalar and within 9 mi (15 km) of Laguna Milagros and Cenote Azul. Cenote Cocalitos and Cenote Esmeralda are also within 12 mi (20 km).

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