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Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

5.0 star property

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Outdoor pool - Bel Air Collection Resort & Spa Riviera Maya - All Inclusive (Xpu-Ha)
Property amenity - Bel Air Collection Resort & Spa Riviera Maya - All Inclusive (Xpu-Ha)
On the beach, beach shuttle, beach massages - Bel Air Collection Resort & Spa Riviera Maya - All Inclusive (Xpu-Ha)
Bungalow Balcony | Minibar, in-room safe, iron/ironing board, free WiFi - Bel Air Collection Resort & Spa Riviera Maya - All Inclusive (Xpu-Ha)
On the beach, beach shuttle, beach massages - Bel Air Collection Resort & Spa Riviera Maya - All Inclusive (Xpu-Ha)
Close to Cenote Azul, Bel Air Collection Resort & Spa Riviera Maya - All Inclusive provides free breakfast, a swim-up bar, and a poolside bar. This property is a great place to bask in the sun with a beachfront location, beach massages, and a beach shuttle. Treat yourself to reflexology, a body scrub, or a hot stone massage at Collection Spa, the onsite spa. Be sure to enjoy Italian cuisine and garden views at the 3 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, 1 King Bed, Terrace, Ground Floor

Deluxe Room, 1 King Bed, Terrace, Ground Floor | Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Terrace, Ground Floor

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Bungalow Balcony

Bungalow Balcony | Minibar, in-room safe, iron/ironing board, free WiFi

Bungalow Balcony

  • 25 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Xpu-Ha, Bel Air Collection Resort & Spa Riviera Maya - All Inclusive is on the beach. Xplor Theme Park and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cenote Azul and Akumal Beach. Xcaret Eco Theme Park and Akumal Ecological Center are also worth visiting. Visit our Xpu-Ha travel guide
Map
Puerto Juarez Km. 265, Xpu-Ha, QROO, 77710

What's nearby

  • Xpu-ha Beach
    Xpu-ha Beach
    2 min walk - 0.1 miles
  • Cenote Azul small lake of mayan jungle in Yucatan, Mexico.
    Cenote Azul
    16 min walk - 0.9 miles
  • Ecopark Kantun Chi
    Ecopark Kantun Chi
    3 min drive - 1.4 miles
  • Cenote Cristalino
    18 min walk - 1.0 mile
  • Cenote Jardín del Eden
    5 min drive - 1.6 miles

Getting around

  • Tulum Intl. Airport (TQO)
    78 min drive

Restaurants

  • Capri
    4 min drive
  • Palmeras
    5 min drive
  • Beach Buffet
    4 min drive
  • Colonial Buffet
    4 min drive
  • Strikers Sports Bar
    3 min drive

About this property

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

Luxury all-inclusive property near Cenote Azul
You can look forward to free breakfast, a swim-up bar, and a poolside bar at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive. This property is a great place to bask in the sun with a beachfront location, beach massages, and a beach shuttle. Indulge in reflexology, a body scrub, and a hot stone massage at Collection Spa, the onsite spa. Be sure to enjoy Italian cuisine and garden views at the 3 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, along with a swim-up bar
  • Free self parking
  • Bike rentals, babysitting (surcharge), and wedding services
  • A porter/bellhop, concierge services, and a gift shop
Room features
All 144 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • TVs with cable channels
  • Balconies or patios, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Dolce! México
  • Palm Terrace
  • Shipwreck Island
  • Sushi Martini

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Picnic area

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 3 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Frequently asked questions

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Bel Air Collection Resort & Spa Riviera Maya - All Inclusive pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Check-in begins at 3 PM.

What time is check-out at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Yes, the property is all-inclusive.

Where is Bel Air Collection Resort & Spa Riviera Maya - All Inclusive located?

Nestled on the beach, this Xpu-Ha property is within 1 mi (2 km) of Xpu-ha Beach, Ecopark Kantun Chi, and Cenote Cristalino. Cenote Azul and Cenote Jardín del Eden are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive Reviews

4.0

4.0

Cleanliness

2.0

Location

5.0

Staff & service

3.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

I would give 3 ⭐️ ⭐️ ⭐️ to this hotel.

The hotel needs a lot of construction work. There is only two operating restaurants. The first one, Mexican. The food is great. You need to order from the menu. The waiters are very friendly and attentive. However, their knowledge is English is very limited. Most tourists are Mexican so since we do t speak Spanish it is quite boring for a our son. Second is Sushi restaurant but it is far from tasting like one. Furthermore, there is a snack bar with a alcohol bar that operates from 11 till 6. There is a bar, a sort of Lounge that most of the time stayed empty. The room is ok but too many ants and other creatures so if you are not scared then it will work for you. The AC and jaguzzi worked great. As for the beach, you have to go with the minivan, it operates between 9-5:30 but the bar over there opens at 11 but really serves from 11:30. The beach was full of sea weeds so we could not enjoy swimming much. Comparing with our previous visits to Mexico this hotel needs more work, more stations with food and drinks, more activities. The only good activity they have is snorking and kayaking.
Stayed 5 nights in Apr 2018
Verified

2/10 Terrible

Janique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Infâme, épouvantable, à éviter absolument

Absolument épouvantable : c est une honte de vendre un tel produit à ce prix. Ne vous fiez pas aux photos. Pas de plage, piscine très sale, manager de mauvaise Foix . Nourriture infâme : bref séjour épouvantable à la clé
Stayed 2 nights in May 2018