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Barceló Maya Tropical - All Inclusive

4.0 star property
Days of aromatherapy at the spa, nights at the nightclub, delicious meals, dips in three pools, and tennis matches.

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Photo gallery for Barceló Maya Tropical - All Inclusive

A resort with a large pool, palm trees, and a water slide. - Barceló Maya Tropical - All Inclusive (Xpu-Ha)
A couple in a circular jacuzzi surrounded by rose petals, with a wall of illuminated panels in the background. - Barceló Maya Tropical - All Inclusive (Xpu-Ha)
A group of people dining at an outdoor table with wicker chairs and a view of palm trees and a beach in the background. - Barceló Maya Tropical - All Inclusive (Xpu-Ha)
A beach with clear turquoise water, palm trees, and people walking along the shore. - Barceló Maya Tropical - All Inclusive (Xpu-Ha)
A mall bar with a modern interior, including a staircase leading to the bar area. - Barceló Maya Tropical - All Inclusive (Xpu-Ha)
Barceló Maya Tropical - All Inclusive offers a luxurious getaway near Xpu-ha Beach. Relax on the private beach, enjoy U SPA treatments, or try rowing and windsurfing. The resort features four restaurants, multiple bars, and high-speed WiFi for a complete vacation.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All inclusive
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, Oceanfront (Premium Level)

A hotel room with a large bed, a ceiling fan, a TV, a desk, and a view of the outdoor area.

Junior Suite, Oceanfront (Premium Level)

8.0 out of 10
Very good
(16 reviews)
  • Partial ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Room

A hotel room with a large bed, a wooden wardrobe, a desk with a chair, and a balcony with a table and chairs.

Superior Room

8.0 out of 10
Very good
(204 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

APARTMENT STANDARD

  • Sleeps 10
  • Free WiFi

APARTMENT SUPERIOR

  • Sleeps 10
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

About the neighborhood

Located in Xpu-Ha, Barceló Maya Tropical - All Inclusive is near theme parks and near the beach. Puerto Aventuras Golf Club and Puerto Aventuras Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ecopark Kantun Chi and Cenote Cristalino. Traveling with kids? Don't miss Xcaret Eco Theme Park. Spend some time exploring the area's activities, including golfing, windsurfing, and skiing. Visit our Xpu-Ha travel guide
View more Resorts in Xpu-Ha
Map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750

What's nearby

  • A clear blue pool with people sitting on wooden benches under a cave.
    Ecopark Kantun Chi
    10 min walk - 0.5 miles
  • A clear, turquoise pool surrounded by rocks and tropical vegetation.
    Cenote Azul
    18 min walk - 1.0 mile
  • Cenote Cristalino
    9 min walk - 0.5 miles
  • Caleta Chac-hal-al
    13 min walk - 0.7 miles
  • Chikinha Cenote
    7 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    63 min drive

Restaurants

  • Capri
    1 min walk
  • Tropical Buffet
    7 min walk
  • Beach Buffet
    11 min walk
  • Palmeras
    8 min walk
  • Tokyo
    6 min walk

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Barceló Maya Colonial - All Inclusive
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  • Pool
  • Breakfast included
  • All inclusive
  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code for the Speciality Restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Barceló Maya Tropical - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM–7:00 PM.

Is Barceló Maya Tropical - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Barceló Maya Tropical - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Barceló Maya Tropical - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Barceló Maya Tropical - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 278 per vehicle applies.

Are there all-inclusive benefits at Barceló Maya Tropical - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Barceló Maya Tropical - All Inclusive located?

This family-friendly Xpu-Ha property is located by the ocean, within a 10-minute walk of Xpu-ha Beach, Ecopark Kantun Chi, and Cenote Cristalino. Puerto Aventuras Marina and Puerto Aventuras Golf Club are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Barceló Maya Tropical - All Inclusive Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Amenities

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 585 out of 1006 reviews
Rating 8 - Good. 227 out of 1006 reviews
Rating 6 - Okay. 102 out of 1006 reviews
Rating 4 - Poor. 56 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and beaches
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Tadnai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful. The staff were so nice and attentive. I have zero complaints.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Edwin Pabon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, excellent experience. Me and my family loved it. Cant wait to go again
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Andres Felipe Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barcelo, Cancun in my opinion is one the best if not the best in his area, family friendly, super clean, staff very helpful, they pretty much got everything you need to enjoy your vacation. Probably my 5th or 5th time at this resort.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this resort, it was clean and there was a large selection of food at the buffets and the à la carte dining was excellent. We wanted to mention the excellent staff, especially the entertainment team (and Naima, Gabriel and Alberto) who made our stay super fun as well as the great night performers.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing family hotel , very clean , super green and food is delicious ( fresh juices are magical)
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Robertlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was absolutely beautiful
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, minor details in room maintenance were needed but very clean. Pool was great for our kids and they have a lifeguard on duty which kept an eye on making sure all the kids were using pool amenities and following the rules
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Bunthorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids, Something for everyone.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

LILIANA

Liked: Cleanliness
Nice and clean area
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Jodi-Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food, service and staff were great.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Edin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how pleasant every one is and there is always something for everyone to be entertained
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I ( husband and three grandkids) had a wonderful stay at Barcelo Maya and it surpassed all our expectations! We stayed in the Tropical area and all facilities were easy to access to by pathways or by shuttle. Pools are beautiful and each one has its own all inclusive bar. The kids area is right in the middle by the pools so it easy to watch your kids from the pools. The beach is right behind the pools and has plenty of palm trees if you want shade while sitting or lying on the lounge chairs. The all inclusive buffet was just marvelous! Plenty of options for everyone, spacious dinning rooms and attentive servers! There are many amenities for the whole family to be entretenied during the day and night. Rooms are spacious, comfortable and kept clean daily. Beautiful gardens with some lizzards that is fun to spot on while walking with the kids. We would love to come back definetly!!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Rohan Russian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Barcelona Maya grand Tropical was most exceptional n unique Resort I'll ever stayed. The welcome with all of the staffed was so professional n curiously to me n my friends n families. I'll give this Resort a Five Diamond star to all of the ammonite n the Most exceptional Respect s from all of the staff Members n curiously throughout my stayed there for a week.I'll will urged all guest who wanted to stay in this Resort will have a warm welcome n curiously Respect throughout their stayed there.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it so much that we extended our stay for two nights! Food is diverse and delicious especially for a All Inclusive. Sit down restaurants are very good but you do need to book with time. Staff is so friendly and welcoming! I absolutely love the hotel. Can’t wait to be back next year! I’d have paid for the Premium package if I knew the differences before booking! Is not very clear when you book though Expedia!
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Juan

Liked: Staff & service
Hot water didn’t work one of my families room had blood. But amenities and food were great.we should have gotten a Little discount the beach was horrible
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Wen Chang Winola

Liked: Cleanliness, amenities, property conditions & facilities
Nice resort and beach, good food, friendly staff and lots of fun activities.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, wonderful staff, excellent food options, tons of activities for all interests!
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Nicaury

Liked: Cleanliness, staff & service
Room and bathrooms are pretty old. I saw mold in the bathroom. They try to keep it clean. Staff are very friendly. Food is ok in the tropical, but in the Caribbean, food is excellent. My kids love the pool with the slide. Overall the hotel is ok.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend, never felt over crowded at the restaurants, pool or on the beach.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Susie

Liked: Cleanliness, amenities, property conditions & facilities
Resort was well kept, staff friendly and loved the small chocolate candy put on my bed.
Loved the decor and description of each design.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Kenny Josue Igarza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! Incredible hospitality and amenities.
Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

Tatyana

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the service was outstanding as usual. We visit Barcelo Maya hotels every year and are happy with place where staff makes you fill yourself at home!
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Zerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, restaurants within walking distance. I like the covered walkway between the hotel and the lobby
Stayed 7 nights in Nov 2025