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Soul Spring Sanctuary

3.5 star property
Hotel with 2 outdoor swimming pools, near WTC-Morelos Convention Center

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Photo gallery for Soul Spring Sanctuary

2 outdoor pools
Massages
Premium bedding, in-room safe, soundproofing, iron/ironing board
Living area
Premium Room, 1 King Bed | Premium bedding, in-room safe, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Pool
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite

Premium bedding, in-room safe, soundproofing, iron/ironing board

Suite

Highlights

Balcony
Soundproofed
Heating
Premium bedding
Champagne service
Wardrobe or closet
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, soundproofing, iron/ironing board

Junior Suite

Highlights

Balcony
Soundproofed
Heating
Premium bedding
Champagne service
Wardrobe or closet
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Balcony
Soundproofed
Heating
Premium bedding
Champagne service
Wardrobe or closet
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Twin Room

Highlights

Balcony
Soundproofed
Heating
Premium bedding
Champagne service
Wardrobe or closet
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Avenida Club de Golf Santa Fe, Xochitepec, MOR, 62790

What's nearby

  • WTC-Morelos Convention Center - 12 min walk - 0.7 miles
  • Ex Hacienda de Ixtoluca - 3 min drive - 2.5 miles
  • Quinta Puerta de Agua - 7 min drive - 6.5 miles
  • Hacienda de Chiconcuac - 10 min drive - 8.0 miles
  • Tequesquitengo Lake - 15 min drive - 8.9 miles

Getting around

  • Benito Juarez International Airport (MEX) - 110 min drive

Restaurants

  • ‪Santa Fe Social Golf Club Restaurant - ‬6 min walk
  • ‪La Banqueta - ‬5 min drive
  • ‪Fonda Flores - ‬4 min drive
  • ‪Los Limones Restaurant - ‬4 min drive
  • ‪Fonda misión de san francisco II - ‬7 min drive

About this property

Soul Spring Sanctuary

Hotel near WTC-Morelos Convention Center
Located close to Hacienda de Chiconcuac and Quinta Puerta de Agua, Soul Spring Sanctuary provides a poolside bar, a coffee shop/cafe, and a garden. Treat yourself to a massage or other spa services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools
  • Free self parking
  • Local cuisine breakfast (surcharge), a banquet hall, and a 24-hour front desk
  • Smoke-free premises
Room features
All guestrooms at Soul Spring Sanctuary include comforts such as premium bedding, as well as amenities like free WiFi and safes.
Other amenities include:
  • A personal chef and irons/ironing boards
  • Wardrobes/closets, balconies, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 8:30 AM to 1:00 PM for a fee: MXN 300 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of MXN 2; reservation required

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Chef service

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 350 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 300 to 500 for adults, and MXN 200 to 500 for children
  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: MXN 2

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 9:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Soul Spring
Soul Spring Sanctuary Hotel
Soul Spring Sanctuary Xochitepec
Soul Spring Sanctuary Hotel Xochitepec

Frequently asked questions

Does Soul Spring Sanctuary have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:30 AM–8:00 PM.

Is Soul Spring Sanctuary pet-friendly?

Yes, Soul Spring Sanctuary allows cats and dogs (limit 2 total) with a maximum weight of up to 350 lbs per pet. There's a fee of MXN 100 per pet, per night. Service animals are exempt from fees.

How much is parking at Soul Spring Sanctuary?

Self parking is free at this property.

What time is check-in at Soul Spring Sanctuary?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Soul Spring Sanctuary?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Soul Spring Sanctuary located?

Situated in Xochitepec, this hotel is 0.6 mi (1 km) from WTC-Morelos Convention Center and within 9 mi (15 km) of Quinta Puerta de Agua and Hacienda de Chiconcuac. Archaeological Monuments Zone of Xochicalco and Tequesquitengo Lake are also within 9 mi (15 km).

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Soul Spring Sanctuary Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 25 reviews
Rating 8 - Good. 4 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

10/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

SOHEE

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in this city. Our family got so much comfortable and peaceful experience in this hotel 👍

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2025

4/10 Poor

Abel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El aire acondicionado de la Suite que contratamos no funcionaba. Llegamos en la madrugada de una boda con una temperatura muy alta en el cuarto y no fue posible hacer funcionar la unidad de aire. Se le llamó a mantenimiento y no pudieron hacer funcionar el aire. Nos ofrecieron colocar unos ventiladores y no acepte. Solicitamos entonces un cambio de habitacion, el cual nos fué proporcionda. Al realiza el check-out solicite que se me remmbolse la diferencia de tarifa engtre la habitación que pague y la que recibí al final.
Stayed 1 night in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Muy coordiales Ambiente muy tranquilo para relajarse.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Espectacular. Todo
Stayed 1 night in Feb 2025

10/10 Excellent

Elmis

Stayed 1 night in Feb 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio de las personas que trabajan ahi! En especial del GM
Stayed 1 night in Jan 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Germán

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Me gustó que las instalaciones están bonitas pero me parece caro para lo que es… la comida muy mala y dos veces tuvimos que pedir que mandaran personal a la alberca por que no había quien atendiera
Stayed 2 nights in Apr 2024

10/10 Excellent

Martin Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio instalaciones y limpieza !!! Regresare sin duda
Stayed 2 nights in Feb 2024

8/10 Good

Luz María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable, nos asignaron Una habitación lejana y sin TV de cable pero nos apoyaron y al siguiente día lo arreglaron. Muy atentos y serviciales. Su menú súper limitado ojalá le hicieran variaciones al menos anuales.
Stayed 3 nights in Dec 2023

10/10 Excellent

Luz María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien, es la 3a vez que los visitamos, la única sugerencia es modificar su carta es muy limitada y es la misma. La pasamos súper bien y muy recomendable
Stayed 4 nights in Dec 2023

6/10 Okay

David Islas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel, pero la comida no.

Excelentes instalaciones y servicio, hotel pequeño (boutique). El foco de clientes del hotel es "health body", por lo tanto desafortunadamente el menú de comida no es tan amplio, y desafortunadamente nos tocó un platillo que estuvo en malas condiciones y se enfermó mi hija.
Stayed 2 nights in Feb 2023

2/10 Terrible

Eduardo

2/10 Terrible

Francisco

Stayed 1 night in Oct 2022

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

LUIS ALBERTO

Stayed 1 night in Sep 2022

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar Par estar en paz unos días, la alberca y la propiedad son muy bonitos Les falta promocionar más los servicios de bienestar, fuimos a este lugar al ver lo que aparecía en la página del hotel, pero al llegar realmente no dan información de los eventos y servicios a los huéspedes
Stayed 3 nights in Sep 2022