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Sheraton Grand Xishuangbanna Hotel

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View from property - Sheraton Grand Xishuangbanna Hotel (Xishuangbanna Dai)
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Lobby - Sheraton Grand Xishuangbanna Hotel (Xishuangbanna Dai)
Lobby - Sheraton Grand Xishuangbanna Hotel (Xishuangbanna Dai)
Exterior - Sheraton Grand Xishuangbanna Hotel (Xishuangbanna Dai)
Luxury
4.5 star property
8.8

Excellent

Luxury family-friendly hotel near Mandai Buddhist Temple

Located close to Manting Park, Sheraton Grand Xishuangbanna Hotel provides game and wildlife viewing, concerts and live shows, and a terrace. Adventurous travelers may like the boating and hiking/biking at this hotel. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe King, Guest room, 1 King, Balcony

Premium bedding, down comforters, in-room safe, desk

Deluxe King, Guest room, 1 King, Balcony

  • Hill view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin, Guest room, 2 Twins, Balcony

Premium bedding, down comforters, in-room safe, desk

Deluxe Twin, Guest room, 2 Twins, Balcony

  • Hill view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Grand Deluxe King, Guest room, 1 King, Garden view, Balcony

Premium bedding, down comforters, in-room safe, desk

Grand Deluxe King, Guest room, 1 King, Garden view, Balcony

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Twin, Guest room, 2 Twins, Garden view, Balcony

Premium bedding, down comforters, in-room safe, desk

Grand Deluxe Twin, Guest room, 2 Twins, Garden view, Balcony

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Courtyard King, Guest room, 1 King, Garden view

Premium bedding, down comforters, in-room safe, desk

Deluxe Courtyard King, Guest room, 1 King, Garden view

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Courtyard Twin, Guest room, 2 Twins, Garden view

Terrace/patio

Deluxe Courtyard Twin, Guest room, 2 Twins, Garden view

  • Garden view
  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony

Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony | Living room | 55-inch TV with digital channels, iPod dock, foosball

Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony

  • Hill view
  • 110 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony

Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony | Living room | 55-inch TV with digital channels, iPod dock, foosball

Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony

  • Garden view
  • 167 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family room, 1 King, Garden view

Family room, 1 King, Garden view | Living room | 55-inch TV with digital channels, iPod dock, foosball

Family room, 1 King, Garden view

  • Mountain view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Xishuangbanna Dai, Sheraton Grand Xishuangbanna Hotel is in a rural area and on the waterfront. Mandai Buddhist Temple and Manting Park are two other places to visit that come recommended. Be sure not to miss outdoor adventures like mountain climbing, rock climbing, and mountain biking, or hop on a bike rental nearby and take a self-guided tour around the aera. Visit our Jinghong travel guide
Map
No.1 Yuntou Road, Gasa Town, Jinghong, Xishuangbanna Dai, Yunnan, 666109

What's nearby

  • Manting Park
    Manting Park
    11 min drive - 7.1 miles
  • Mandai Buddhist Temple
    10 min drive - 5.6 miles
  • Tropical Flower and Plants Garden
    10 min drive - 6.2 miles
  • Peacock Lake Park
    11 min drive - 6.9 miles
  • Mengyang Nature Reserve
    25 min drive - 20.7 miles

Getting around

  • Jinghong (JHG-Xishuangbanna)
    13 min drive

Restaurants

  • KFC
    10 min drive
  • 景洪阿甘咖啡
    10 min drive
  • 德胜桥
    8 min drive
  • 泰舂小吃
    11 min drive
  • 聚友使小炒
    10 min drive

About this property

Sheraton Grand Xishuangbanna Hotel

Luxury family-friendly hotel near Mandai Buddhist Temple
Located close to Manting Park, Sheraton Grand Xishuangbanna Hotel provides game and wildlife viewing, concerts and live shows, and a terrace. Adventurous travelers may like the boating and hiking/biking at this hotel. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
You'll also find perks like:
  • An indoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a safari, and an outdoor tennis court
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
Room features
All 326 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch TVs with digital channels
  • Wardrobes/closets, balconies, and mini fridges

Similar properties

Exterior
InterContinental Xishuangbanna Resort by IHG
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:30 AM to 10:00 PM at scheduled times and on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 138 to 160.90 for adults and CNY 69 to 138 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Feast
  • Red Basil
  • Yue

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Boat and paddles
  • Books
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Game viewing
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Safari
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Fenced pool
  • Free children's club
  • In-room crib
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 26,673 square feet of conference space
  • Business center

Outdoors

  • Garden
  • On a river
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator (20 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Portable shower seat
  • Raised toilet seat
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Transfer shower
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 4:00 PM and midnight
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 380.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per night
  • Breakage deposit: CNY 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 138 to 160.9 for adults, and CNY 69 to 138 for children
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 4:00 PM and midnight
  • Rollaway bed fee: CNY 380.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and access to the hot springs
This property accepts credit cards, debit cards, mobile payments, and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 17 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 12 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Sheraton Grand Xishuangbanna Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Sheraton Grand Xishuangbanna Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Grand Xishuangbanna Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 4:00 PM–midnight for a fee.

What time is check-out at Sheraton Grand Xishuangbanna Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Grand Xishuangbanna Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:30 AM–10:00 PM on request. A fee of CNY 600 per vehicle applies.

Where is Sheraton Grand Xishuangbanna Hotel located?

Located on the waterfront, this family-friendly hotel is 5.3 mi (8.5 km) from Mandai Buddhist Temple and 6.3 mi (10.2 km) from Manting Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Grand Xishuangbanna Hotel Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 7 out of 15 reviews
Rating 8 - Good. 6 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

Reviews

Verified

8/10 Good

jing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服务人员热情，有求必应。房间宽敞，酒店环境不错。
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

天候

天候に恵まれず、外での観光が殆どできなかったのは残念です。そういった場合に何かお勧めできるアトラクションの紹介などあれば良かったと思います。ホテル周辺には食事するところがなく、ホテル内だけの食事となったことも残念な点です。
Stayed 3 nights in Oct 2021
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Memorable Experience

We were pleasantly surprised by their hot springs and dinner bbq that they offer. The service is great, we were celebrating our Anniversary during our stay and they made it very memorable with a surprise waiting for us in our room. A very memorable stay and a place I would recommend to our friends and to anyone looking to relax whilst in Xishuangbanna.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

eizo

Liked: Staff & service

まずまず

シェラトンだが、そこまでの快適さはないと思う。
Stayed 5 nights in Jan 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

不符合万豪该有的标准

早餐真的是太一般了 可颂应该是前一天的 都没有加热 口感不酥脆 果汁也不是鲜榨果汁 都是瓶装饮料 还有housekeeping服务也太随意了，打扫完都不更新洗发水沐浴露
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Keto

Liked: Cleanliness, staff & service, property conditions & facilities
コミュニケーションについて：スタッフのうち、一部しか英語を解さないため、基本的には翻訳アプリを通じてのコミュニケーションになります。一応シェラトンホテルの一員なのですから、もう少し英語を話せる人を増やしてくれたら、と思います。 アクセス：空港に近く、市街からは遠いため、市街地との移動が難しいです。ホテルに頼むと片道60元で送迎してくれます。タクシーも同様の値段です。 施設：ホテル内には温泉(おそらく硫黄泉)が湧いており、複数の露天風呂が整備されているほか、屋内、屋外プールほかの各種施設も広く、しっかりと整備されています。また、特産のプーアル茶を売る店もあり、店員さんが淹れながら説明してくれます。 朝食：ビュッフェは中華、洋食の両方が楽しめる内容となっており、種類もかなり豊富ですので、絶対に朝食込みのプランにすべきです。 ホテル内でゆっくりと過ごすには、コストパフォーマンス抜群ではないでしょうか。
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful personnel. Beautiful hotel setting. Large rooms. Delicious breakfast.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

YE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好，推荐！

版纳最好的四星酒店，符合我们的期望，下次去还会入住。
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at Banna

Extremely friendly staff. Top notch facility. Hot spring hot tub at the hotel. Location is a bit far away from other places. The hot spring smell maybe a bit bothersome at the beginning.
Stayed 3 nights in Jun 2017
Verified

10/10 Excellent

Zeyu

Stayed 1 night in Dec 2022
Verified

8/10 Good

PAUL

Stayed 2 nights in Jun 2021
Verified

8/10 Good

sihjie

Stayed 4 nights in Oct 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jan 2019
Verified

8/10 Good

shen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019