Novotel Xi'an The Bell Tower

4.0 star property
Family-friendly hotel with a health club and a 24-hour front desk

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Photo gallery for Novotel Xi'an The Bell Tower

Superior Room, 2 Twin Beds | Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes
Exterior
Reception
Children's activities
Daily buffet breakfast (CNY 98 per person)
Located in Xi'an City Center, Novotel Xi'an The Bell Tower provides an upscale family retreat with practical amenities. Parents appreciate the 24-hour gym, business center and free self-parking, while children enjoy their own dedicated space at the kid's club.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

Room, 1 King Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bidet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bidet
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bidet
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
NO 16 ANBAN STREET, XIAN, Xi'an, 710004

What's nearby

  • Xi'an City Walls - 1 min walk - 0.0 miles
  • Xi'an Bell Tower - 7 min walk - 0.4 miles
  • Great Mosque of Xi'an - 9 min walk - 0.5 miles
  • Drum Tower - 4 min drive - 2.2 miles
  • Giant Wild Goose Pagoda - 7 min drive - 4.0 miles

Getting around

  • Xi'an Station - 7 min drive
  • Zhonglou Station - 9 min walk
  • Xi'an (XIY-Xianyang Intl.) - 46 min drive

Restaurants

  • ‪Dairy Queen - ‬7 min walk
  • ‪McDonald's (麦当劳) - ‬9 min walk
  • ‪Burger King 汉堡王 - ‬6 min walk
  • ‪西安饭庄 Xi'an Hotel - ‬4 min walk
  • ‪星巴克 - ‬3 min walk

About this property

Novotel Xi'an The Bell Tower

Upscale family-friendly hotel located in Xi’an City Center
Consider a stay at Novotel Xi'an The Bell Tower and take advantage of laundry facilities, a bar, and a 24-hour gym. In addition to a business center and a free kid's club, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and a porter/bellhop
  • A front-desk safe, smoke-free premises, and luggage storage
Room features
All 198 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Highchairs, children's slippers, and children's dinnerware
  • Rainfall showers, bidets, and hair dryers
  • 65-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, children's books, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 98 per person
  • A bar/lounge

Restaurants on site

  • Food Exchange

Things to do

  • 24-hour gym
  • Free children's club

Family friendly

  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,615 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at noon
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 98 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Xian THE Bell Tower
Novotel Xi'an The Bell Tower
Novotel XI AN THE Bell Tower
Novotel Xi'an The Bell Tower Hotel
Novotel Xi'an The Bell Tower Xi'an
Novotel Xi'an The Bell Tower Hotel Xi'an
Xi An The Bell Tower (Opening October 2020)

Frequently asked questions

Is Novotel Xi'an The Bell Tower pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Xi'an The Bell Tower?

Self parking is free at this property.

What time is check-in at Novotel Xi'an The Bell Tower?

Check-in begins at noon.

What time is check-out at Novotel Xi'an The Bell Tower?

Check-out is at noon.

Where is Novotel Xi'an The Bell Tower located?

This family-friendly Xi'an hotel is located in the historical district, just steps from Xi'an City Walls and Yisu Grand Theater. Xi'an Bell Tower and Yisu Community Theater are also within 10 minutes. Zhonglou Station is 9 minutes by foot and Yongningmen Station is 22 minutes.

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Novotel Xi'an The Bell Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 81 out of 124 reviews
Rating 8 - Good. 37 out of 124 reviews
Rating 6 - Okay. 4 out of 124 reviews
Rating 4 - Poor. 0 out of 124 reviews
Rating 2 - Terrible. 2 out of 124 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alfred

Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

Olawale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, amenities and staff. Good breakfast spread but mainly catered for local people and limited choice for non Chinese or Asian.
Stayed 2 nights in Sep 2025

10/10 Excellent

Junichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location
ホテルは地下鉄と ほぼ直結
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel very technical all very modern would recommend it to anyone going to Xian.
Stayed 2 nights in Jun 2025

10/10 Excellent

JEONG UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation is very good. It is a good place to eat because there is a high-end restaurant next door, and it is the best accommodation for travel because of its close proximity to tourist attractions and attractions. I recommend it for individual trips to Xi'an.
Stayed 4 nights in Jul 2025

10/10 Excellent

Chi San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean with self laundry service with was a bonus for us. The location was superb and staff were very helpful
Stayed 3 nights in May 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant experience here .
Stayed 5 nights in Jul 2025

8/10 Good

Masato

Liked: Cleanliness, amenities, property conditions & facilities
Good place!
Stayed 3 nights in Jun 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slight smell from bathroom sink on interior room
Stayed 4 nights in Aug 2025

8/10 Good

Suan Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Novotel hotel was pleasant. We love how strategic the location is, walkabout to the Bell Tower and the metro is right in front of the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check-in experience and loved the waiting area on level 2! Quality you would expect from Novotel
Stayed 5 nights in Mar 2025

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except the bathroom. the doors to both the shower & toilet were translucent and had no locks. it was very weird. Other than the bathroom, everything else was pretty good
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with two full-sized beds bit too small for a wheelchair to go around, however the wheelchair can roll into the shower stall directly without any difficulty. The staff provided us a chair with the backrest in the shower stall and made the showering so much easier for my aging mother. All staffs very helpful and accommodating, made our stay a pleasant one.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent but noisy

It’s a modern hotel in really good condition (2024), it was really clean and the location is excellent. The only downside was the noise, partially from outside during weekend but also from the toilet which flushed louder than an airplane toilet.
Stayed 4 nights in Sep 2024

8/10 Good

Leah

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a perfect location—just steps away from the Bell and Drum Tower—which made our stay incredibly convenient and enjoyable. I truly wanted to give this hotel an excellent review because overall, our stay was amazing. However, I cannot overlook the challenges we faced with the staff. This hotel is not ideal for travelers who do not speak Mandarin. I speak Mandarin, so I was able to get some assistance during our stay. Unfortunately, I do not read Chinese, and when I asked for help booking a Didi, I was simply told to go outside and hail a cab. I found this response disappointing, especially given that it was a reasonable request for a guest. Only after I asked to speak with a manager did the staff decide to assist me. This lack of initial willingness to help left a negative impression. With better guest service—particularly for international travelers—this hotel has the potential to be truly outstanding.
Stayed 3 nights in Jun 2025

10/10 Excellent

TAKAKO

Liked: Cleanliness, amenities, property conditions & facilities
深夜到着、早朝出発でしたがスムーズでした アフタヌーンティーも頂きました
Stayed 4 nights in Oct 2025

10/10 Excellent

Chin Hoong

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean, friendly staff and very convenient. The metro is just few steps away. They even provide free laundry services
Stayed 4 nights in Oct 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Laundry service was great that they offered it.
Stayed 3 nights in Oct 2025

8/10 Good

Mikito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
街の中心部で地下鉄駅も近くにあり、ロケーションは抜群。部屋も清潔で、街中なのに静かだった。ただ、窓からの景色は良くない。 スタッフの声掛けも、積極的で気持ちよかった。
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

6/10 Okay

Hideaki

Liked: Cleanliness, property conditions & facilities
交通の便は申し分無し。設備及び朝食も問題なし。しかし受付については、日本語は無理な様子、英語も片言に近い感じでした。(案内少なめ。)一連の流れを見ていましたが、改善要です。価格からすれば、許容範囲かと。
Stayed 3 nights in Aug 2025

10/10 Excellent

Chin Hei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Bee Eng

Liked: Amenities
Very convenient location, near the subway, restaurants and Bell Tower. Wish the hotel has a proper entrance/exit for cars/taxi.
Stayed 7 nights in Aug 2025

10/10 Excellent

Federica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hotel nuovo e pulito in posizione centrale, unico consiglio aumentare la colazione internazionale
Stayed 2 nights in Aug 2025

10/10 Excellent

diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione eccellente, vicino al quartiere mussulmano
Stayed 3 nights in Aug 2025