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Sheraton Xian Hotel

4.5 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Sheraton Xian Hotel

Exterior
Creator video
Club Room, 2 Twin Beds | Executive lounge
Club Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Located near Northwest University and Xi'an Bell Tower, Sheraton Xian Hotel provides a luxurious escape with its Shine Spa. Guests can relax on the rooftop terrace, savor Chinese cuisine at one of three restaurants, or exercise in the 24-hour gym surrounded by gardens.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Spa
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, minibar

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Club Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Premier Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Bathroom | Combined shower/tub, rainfall showerhead, designer toiletries

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Premier Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
No. 262 Feng Hao East Road, Xi'an, Shaanxi, 710077

What's nearby

  • Xi'an City Walls - 4 min drive - 2.3 miles
  • Great Mosque of Xi'an - 6 min drive - 3.5 miles
  • Xi'an Bell Tower - 6 min drive - 4.1 miles
  • Drum Tower - 7 min drive - 4.1 miles
  • Giant Wild Goose Pagoda - 11 min drive - 6.6 miles

Getting around

  • Nanshaomen Station - 6 min drive
  • Xi'an West Railway Station - 13 min drive
  • Xi'an (XIY-Xianyang Intl.) - 35 min drive

Restaurants

  • ‪Sheraton Club Lounge - ‬1 min walk
  • ‪Marco Polo Lounge - ‬1 min walk
  • ‪Tang Yuan Restaurant - ‬1 min walk
  • ‪Tang Dynasty West Market唐福宫 - ‬3 min drive
  • ‪老铺烤鸭（西梢门店） - ‬15 min walk

About this property

Sheraton Xian Hotel

Luxury hotel near Xi'an City Walls
Located close to Northwest University and Great Mosque of Xi'an, Sheraton Xian Hotel provides a grocery/convenience store, a rooftop terrace, and designer stores on site. Treat yourself to a facial, a deep-tissue massage, or a body wrap at Shine Spa for Sheraton, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, light fare, and Chinese cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; Sheraton Xian Hotel also has a garden, a hair salon, and dry cleaning/laundry services. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and RV/bus/truck parking
  • An electric car charging station, express check-out, and free newspapers
Room features
All 365 individually decorated rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Extra amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 48-inch TVs with satellite channels
  • Separate sitting areas, LED light bulbs, and on-request microwaves

Similar properties

Lobby

Hilton Xian

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
9.0 out of 10, Wonderful, 450 reviews
Hilton Xian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 165 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Gate West Restaurant
  • Marco Polo Lounge
  • Tang Chinese Restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Living room
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (12,917 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 368.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 165 per person
  • Airport shuttle fee: CNY 400 per vehicle (one way)
  • Rollaway bed fee: CNY 368.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Hotel Xian
Sheraton Xian
Sheraton Xian Hotel
Xian Sheraton
Xian Sheraton Hotel
Sheraton Xi'An Hotel China/Shaanxi
Xi An Sheraton
Sheraton Xian Hotel Hotel
Sheraton Xian Hotel Xi'an
Sheraton Xian Hotel Hotel Xi'an

Frequently asked questions

Does Sheraton Xian Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Sheraton Xian Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Xian Hotel?

Self parking is free at this property.

What time is check-in at Sheraton Xian Hotel?

Check-in start time: noon; Check-in end time: 6:00 AM. After-hours check-in is not available.

What time is check-out at Sheraton Xian Hotel?

Check-out is at noon.

Does Sheraton Xian Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 400 per vehicle applies.

Where is Sheraton Xian Hotel located?

Located in Lianhu, this luxury hotel is 1.9 mi (3 km) from Xi'an City Walls and 2.4 mi (3.8 km) from Northwest University. Great Mosque of Xi'an and Drum Tower are also within 6 mi (10 km).

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Reviews

Sheraton Xian Hotel Reviews

8.2

Very Good

8.6

Cleanliness

7.0

Location

8.4

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 40 out of 107 reviews
Rating 8 - Good. 46 out of 107 reviews
Rating 6 - Okay. 14 out of 107 reviews
Rating 4 - Poor. 4 out of 107 reviews
Rating 2 - Terrible. 3 out of 107 reviews

Reviews

10/10 Excellent

Xia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and stands for its five star status for the service, environment and the hospitality. Shower and AC is a bit dated, but service is great!
Stayed 3 nights in Jul 2025

10/10 Excellent

drew

Liked: Property conditions & facilities
Away from most “attractions” simple taxi away. Nice
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
人员服务很不好
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
非常不好
Stayed 1 night in Sep 2024

6/10 Okay

Takaaki

Liked: Staff & service
N/A
Stayed 1 night in Oct 2024

8/10 Good

BRIAN T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It supposed to be a nonsmoking hotel but somebody smokes in the room and the smoke comes to my room.
Stayed 7 nights in Jun 2024

10/10 Excellent

HAE SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗한 시설 좋았어요. 시내 중심가와 조금 떨어져 있어서 아쉬웠어요.
Stayed 3 nights in May 2024

10/10 Excellent

Maximiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and awesome buffet
Stayed 2 nights in Apr 2024

6/10 Okay

Boban

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Man sieht dem Hotel die 30 Jahre an; es wurde nicht viel zum zeitgemäßen Erhalt getan, aber es war sauber und hatte gute Pflegeprodukte. Es liegt wirklich abseits vom Schuss; es gibt bis auf ein gutes Hotpot Restaurant absolut nichts in der Gegend. Bis an interessante Sehenswürdigkeiten in Xi‘an sind es einige Kilometer (40min Taxifahrt). Für den Preis war das Zimmer ordentlich, aber auch alt.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
エアコンの調整ができなく、非常に暑かったし乾燥だったです。加湿器があればいいと思います。また、禁煙室のはずですが、煙かったです。すぐ変えて頂きましたが、、、
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel,top services, great location. Friendly and obliging staff, will be back
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great 5 star hotel, top service, daily room services, only issue I have is the wifi does not working well in the day time
Stayed 3 nights in Nov 2019

8/10 Good

Jussi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value but nothing supricing

I spent 4 nights on a business trip in this hotel, it was basic global chain resort with clean and nice rooms. The buffet breakfast and dinner opportunities in house brought ease since Xian is not that touristy place so other dinner options where not that close
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
前台Oscar親切的服務讓出差的我備感溫暖。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is good in this hotel, only one thing not 100% perfect is the location, it is a lille bit far from city center.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great services. Hotel is little outdated. Especially at the fitness center.
Stayed 3 nights in May 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing but great service!

great hotel experience. Very comfortable stay!
Stayed 5 nights in Apr 2019

8/10 Good

Arian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Everything was great except I couldn’t get the Wi-Fi to work.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly, Jerry Gao n Jennifer at biz lounge. My suite was spacious and clean. The bed was very comfortably bathroom spacious n bright. I will certainly come back. Wish they were more seafood at the buffet. Overall very happy, clean, smells great n lovely friendly people.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

酒店整体情况都挺好的，喜欢
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
One of my reasons for choosing the hotel was that it had a pool. I was disappointed when I arrived to find out that the pool was under maintenance for the duration of my stay. It would have been helpful to know before =hand that this was the case.
Stayed 6 nights in Nov 2018

8/10 Good

Lokadjaja

Actually it's nice hotel, good services, good & quite complete breakfast, nice interior of the room 7 comfort bed, very clean, good pool but not for the location
Stayed 3 nights in Nov 2018

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Short, Positive Review

Our stay was outstanding, in general, and regarding the hotel, OK. The issue with the hotel is it’s location, obviously something that can’t be remedied. Maybe as a business traveler this isn’t an issue, but as a tourist, the remote location is a negative. Otherwise, the ambiance and services at the hotel were very good and the price was great.
Stayed 3 nights in Oct 2018

2/10 Terrible

Peter, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店挺好的，員工服務態度都很好，一般五星級酒店該有的都有了，只是辦理入住手續時不知是 Expedia攪錯了或是酒店方面沒收到指示，鬧了3O分鐘都未能 check in.
Stayed 4 nights in Oct 2018

4/10 Poor

YEONG GUANG

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

五星的飯店，X星的設備與服務

Check-in後，主動幫我升級行政樓層，但到客房後才發現大問題--空調不冷，打到房務中心說是天冷不開，跟櫃台詢問說是中央空調在維修，如覺得熱，可以開窗及提供風扇，這是五星級酒店該有的設備嗎？室內溫度27度，我這樣過了兩天。再來冰箱不冷，開門刷卡時常感應不良，在發生兩次後，我只好找大堂經理幫忙了，他在了解並確認後，幫我換了一間套房，才解決相關問題。
Stayed 4 nights in Oct 2018

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