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Mercure Xi'an Downtown

Property class: 4

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Photo gallery for Mercure Xi'an Downtown

A spacious hotel lobby with a marble floor, a central bar area, and a high ceiling with recessed lighting. - Mercure Xi'an Downtown (Xi'an)
Creator video
A modern hotel building with a prominent sign reading 'Mercure Hotel.' - Mercure Xi'an Downtown (Xi'an)
A modern lobby with a marble floor, seating area with sofas and chairs, a bookshelf, and a large chandelier. - Mercure Xi'an Downtown (Xi'an)
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Xi'an Bell Tower is located near Mercure Xi'an Downtown, which provides free airport pick-up, a garden, and laundry facilities. The on-site international cuisine restaurant, The Beauty of Paris, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a bed, a desk, a chair, a sofa, and a lamp.

Deluxe Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, WiFi (free)

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed

A modern bathroom with a vanity, a large mirror, and a robe hanging on a rack.

Privilege, Room, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Room, 2 Twin Beds

A hotel room with a bed, a sofa, a round table, and a patterned rug.

Privilege, Room, 2 Twin Beds

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

A modern hotel room with a large bed, a desk, a chair, and a wall-mounted TV.

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a view of the outdoors.

Superior Room, 2 Twin Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 2 Twin Beds

A hotel room with two beds, a desk, and a chair.

Privilege, Room, 2 Twin Beds

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Standard Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Xi’an City Center neighborhood, Mercure Xi'an Downtown is connected to a shopping center. Xi'an Bell Tower and Ancient Folk House are local landmarks, and some of the area's attractions include Culture and Arts Hall of Qin and Han Dynasty and Shaanxi Science and Technology Museum. European Alley and Taixingshan Scenic Resort are also worth visiting. Visit our Xi'an travel guide
Map
No. 8 Xixin St., Xincheng District, Xi'an, Shaanxi, 710004

What's nearby

  • A busy urban street with a traditional building in the center.
    Xi'an Bell Tower
    13 min walk - 0.7 miles
  • A traditional red Chinese pavilion with intricate carvings and a blue sign.
    Great Mosque of Xi'an
    13 min walk - 0.7 miles
  • A festive outdoor area with traditional Chinese architecture, including ornate gates and lanterns.
    Xi'an City Walls
    2 min drive - 1.3 miles
  • Drum Tower
    13 min walk - 0.7 miles
  • Xi'an Wall Yongningmen (North Gate)
    2 min drive - 1.5 miles

Getting around

  • Zhonglou Station
    5 min walk
  • Xi'an Station
    10 min drive
  • Xi'an (XIY-Xianyang Intl.)
    45 min drive

Restaurants

  • 贾三灌汤包子 Jiasan's Soup Dumplings
    19 min walk
  • 慢生活咖啡
    2 min drive
  • 龙城烧烤
    8 min drive
  • Xi'an Roast Duck Restauran
    6 min walk
  • McDonald's (麦当劳)
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 8:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: CNY 68 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bordeaux
  • The Beauty of Paris

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 3,122 square feet of conference space

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Mercure Xi'an Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Xi'an Downtown?

Check-in start time: noon; Check-in end time: 6:00 AM.

What time is check-out at Mercure Xi'an Downtown?

Check-out is at noon.

Does Mercure Xi'an Downtown provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs 8:00 AM–11:00 PM on request.

Where is Mercure Xi'an Downtown located?

Located in Xi’an City Center, this hotel is within a 10-minute walk of Culture and Arts Hall of Qin and Han Dynasty and Xi'an Bell Tower. Yisu Grand Theater and Shaanxi Science and Technology Museum are also within 10 minutes. Zhonglou Station is 5 minutes by foot and Beidajie Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Xi'an Downtown Reviews

8.6

Excellent

9.4

Cleanliness

8.0

Location

8.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

Reviews

Verified review

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities
Staff was excellent. Breakfast great!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Tomaso

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Mercure downtown Xi'an . Best staff ever , super sweet and helpful
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Fintan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located from airport
Stayed 1 night in May 2025
Verified review

8/10 Good

Grietje jantje

Liked: Cleanliness, amenities, property conditions & facilities
The staf are really nice and they try to help you whit everything i will miss them to next time
Stayed 11 nights in May 2025
Verified review

6/10 Okay

Jacinto

Disliked: Cleanliness
No shuttle. Room shower terrible smell. I dont recommend this hotel
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

スタッフは最悪

フロントの対応が最悪でした。①チェックインで予約の確認がとれない②観光地までの行き方を聞いたら高いツアーを勧められる③早朝タクシーを呼ぶのを依頼したら高い料金のタクシーを呼ばれる、さらにそれにクレームをつけるとタクシーを呼ぶのを拒否される④フロントのスタッフ全員が貧乏ゆすりや舌打ち、ぞんざいな態度など⑤フロントそばに旅行者のスタッフがいて、フロントとの会話に割り込んでくる。こんな不愉快な思いはなかなかしません。一方、設備や部屋は最高でした。
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

kipyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good stay.

Good location. Everything was good. I will stay if I come again xi'an .
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Xuexia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

推薦的酒店

房間很大很寬敞，馬桶係全自動，好舒服哈哈，送嘢有機械人送，樓下有免費洗衣烘衣，如果下次去會再住呢間酒店，離主要景點都比較近，鐘樓，回民街都可步行，永興坊遠小小，要1點幾公里
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
酒店的设施先進亦贴心，但是离开鈡楼，地铁站和回民街有15至20分钟的步行時間。早餐的食物只是一般，咖啡机竟然未开机，开机后亦没有水，告知厨师时他叫我找服务员，但是，服务员卻非常不足，等到07:10才有服务员，叧外，負责煎蛋的師傅态度真是不好，要每个客人排队到他面前才问要什么？他只是在煎蛋，分别只有太阳蛋和熟蛋吧，为何要每个客人站在他面前等？最后，洗手间的电灯开关只能在房间门口使用和三支夜灯是设计有缺点了。
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Shaohua

Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

EVELINE

Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Chun Yueh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Kit Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Hoi Yuen Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通方便，但房內隔音要改善。

Stayed 5 nights in Oct 2019