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Hyatt Regency Xi An

5.0 star property
Urban sanctuary near ancient history offers rejuvenating spa treatments, international dining, and entertainment for the whole family

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Photo gallery for Hyatt Regency Xi An

Lobby - Hyatt Regency Xi An (Xi'an)
Property video
Banquet hall - Hyatt Regency Xi An (Xi'an)
Indoor pool, sun loungers - Hyatt Regency Xi An (Xi'an)
Bar (on property) - Hyatt Regency Xi An (Xi'an)
Travelers stay in the heart of Xi'an at Hyatt Regency, near Shaanxi History Museum. The garden offers a peaceful retreat, with three restaurants serving international cuisine. After spa treatments, guests enjoy live concerts and shows, while kids have a playground.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed (Club Access)

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed (Club Access)

  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Club Access)

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Twin Beds (Club Access)

  • Garden view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed

  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Regency, Room, 1 King Bed

  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Executive Suite

Premium bedding, free minibar, in-room safe, individually decorated

Regency, Executive Suite

  • Lake view
  • 150 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Twin Beds

  • Garden view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Lake View

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Lake View

  • Lake view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Lake View

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Twin Beds, Lake View

  • Lake view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe) | Premium bedding, free minibar, in-room safe, individually decorated

Family Room (Deluxe)

  • Lake view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite, Connecting Rooms

Family Suite, Connecting Rooms | Premium bedding, free minibar, in-room safe, individually decorated

Family Suite, Connecting Rooms

  • Lake view
  • 150 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, Connecting Rooms (Premium)

48-inch LCD TV with premium channels, TV, iPod dock

Family Suite, Connecting Rooms (Premium)

  • Lake view
  • 200 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Located on a lake, Hyatt Regency Xi An is in Yanta Qu neighborhood and is connected to a shopping center. Shaanxi History Museum and Xi'an Bell Tower are cultural highlights of the area. Giant Wild Goose Pagoda is another place to visit that comes recommended. Visit our Xi'an travel guide
Map
988 Qujiangchi East Road, Qu Jiang New District, Xi'an, Shaanxi, 710061

What's nearby

  • Lights, fountain and music show at the Giant Wild Goode Pagoda.
    Giant Wild Goose Pagoda
    3 min drive - 1.5 miles
  • Tang Paradise
    3 min walk - 0.2 miles
  • Qujiangchi site Park
    9 min walk - 0.5 miles
  • Datang Everbright City
    2 min drive - 1.3 miles
  • Da Ci'en Temple
    4 min drive - 2.1 miles

Getting around

  • Tiyuchang Station
    8 min drive
  • Xi'an East Station
    24 min drive
  • Xi'an (XIY-Xianyang Intl.)
    49 min drive

Restaurants

  • Regency Club Lounge
    6 min walk
  • 星巴克
    20 min walk
  • Femos
    15 min walk
  • 茶话弄
    14 min walk
  • 慕饮
    11 min walk

About this property

Hyatt Regency Xi An

Luxury hotel near Giant Wild Goose Pagoda
Located close to Shaanxi History Museum, Hyatt Regency Xi An provides concerts and live shows, a terrace, and a coffee shop/cafe. Indulge in aromatherapy and a deep-tissue massage at ispa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; the property also has a garden, a playground, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour business center and a steam room.
Other perks at this hotel include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and luggage storage
  • Concierge services, free newspapers, and wedding services
Room features
All 298 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and day beds
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 48-inch LCD TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 228 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Hu Pan
  • Market Café
  • The Lounge

Things to do

  • Books
  • Concerts/live shows
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Baby toys
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (43,056 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 466 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 228 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 466 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 5 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hyatt Regency Xi Hotel Xi'an City
Hyatt Regency Xi Xi'an City
Hyatt Regency Xi
Hyatt Regency Xi An Hotel
Hyatt Regency Xi An Xi'an
Hyatt Regency Xi An Hotel Xi'an

Frequently asked questions

Does Hyatt Regency Xi An have a pool?

Yes, this property has an indoor pool.

Is Hyatt Regency Xi An pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Regency Xi An?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 2:00 PM–6:00 PM for a fee.

What time is check-out at Hyatt Regency Xi An?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Xi An located?

Located in Yanta Qu, this luxury hotel is 1.8 mi (2.8 km) from Giant Wild Goose Pagoda and 2.5 mi (4.1 km) from Shaanxi History Museum. Xi'an Bell Tower is 5.5 mi (8.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Regency Xi An Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 79 out of 101 reviews
Rating 8 - Good. 16 out of 101 reviews
Rating 6 - Okay. 4 out of 101 reviews
Rating 4 - Poor. 1 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

Reviews

Verified

10/10 Excellent

Chong Wei

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious toilet, good room service
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Uros

Liked: Cleanliness, staff & service, amenities
Stayed for 5 nights. The whole stay was absolutely amazing. Very attentive staff and super clean and incredibly spacious rooms. No complaints whatsoever. Enjoyed the spa and the swimming pool as well. I would come again without hesitation.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jeetesh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing looking property.. and the staff are amazing.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and attentive service. Beautifully styled and large rooms. Very happy to have stayed for a few days.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel, amazing breakfast, rooms were big and spacious. Staff spoke perfect English. I would stay again.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended a conference and stayed 4 nights. I had a wonderful stay, with staff making me feel so welcome.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

David TH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious clean and quiet room. good service from all staff. good location
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Khary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Qiong

Liked: Amenities
High quality facility and good service.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

David Hieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Western feel. Good for foreigner. Spoke english.
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

JeongHwa

Liked: Cleanliness, property conditions & facilities
Clean rooms, but the staff did not speak English - unusual for a 5-star international hotel. Had to use a google translator. Breakfast was so-so. Large, imposing building suitable for events, but not for family vacations.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, will come back again.
Stayed 5 nights in May 2024
Verified

8/10 Good

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
central air conditioning in autum is a tad bit stuffy - needed a fan for better ventilation. breakfast did not live up to expectation.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024
Verified

6/10 Okay

YUE

Liked: Cleanliness
The check in was slow because the front desk could not find my booking. They failed to provide useful information about local dinning in the neighborhood and recommendation on tourist attraction. Their insufficient service does not match a luxury hotel like theirs.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Yonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
位置環境非常非常好，就在曲江池畔，也很寧靜，除了很偶爾有車經過之外，基本就只有鳥鳴跟狗吠聲。酒店自己的面積也很廣，有門口直連曲江池 (保安很好，在外需刷房卡才能進到酒店範圍)。漫步到大唐不夜城也是可以的！ 雖遠離城牆區，但生活機能很好。酒店對面 (不過需要橫過馬路...)就有商場、商場裡有不少食店、一家相當大的超級市場、Starbucks、瑞幸咖啡、霸王茶姬，跟一堆不同的食肆跟商店。 這次住的是帶露台的湖景房，房間很大。酒店開業有點年頭，但硬件保養得很好，床很舒適，房間的動線也是非常合理。特別值得一提的是進門可以直走到房間之外，也可以經旁邊的小服裝間 (有換鞋子的椅子) 直接進入浴室範圍；如果從泳池游泳後回到房間，可以直接進入浴室範圍，不用繞路經房間主體才到浴室，可以避免踏到周圍都濕答答；浴室也有另一個出口是直通房間主體。浴室看起來像是開放式，但其實兩邊出口都有門可以關起來，無論是合家歡，還是情侶，或者朋友出行，都可以滿足到。 房間主體有沙發跟小茶几，還有工作枱，酒店還貼心的提供兩張椅子，工作枱可以變身小餐桌。 然後就是，露台太棒了！有兩張椅子跟小茶几，由於露台是內嵌式的，私隱度很高，下雨也不會淋到。曲江池的景色太太太太太漂亮了！ 職員都很有禮親切，提問跟要求都盡力代為完成。入住時，幫忙推行李上房的職員，在途中還會介紹酒店的設施跟提供酒店附件的資訊。 酒店裡的湖畔中餐廳，是一家有米芝蓮的陝菜餐廳。餐廳氛圍很好，食物非常精緻，口味也是棒棒的！有不少菜式是現做的 (餅食也是現搓的啊！)，可惜這次比較趕時間，有不少菜式沒法點... 下次一定要慢慢享受。 另外，叫外賣有機械人幫你送到房門前喔！
酒店入口
在露台拍出去的夜景
湖畔中餐廳的前菜
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Peng

good
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Gary

Liked: Amenities, property conditions & facilities
Opulent hotel lobby and lobby area, very helpful staff. Long walk to my room. My only comment was how dark the bathroom lighting is especially around the sink area. But the manager brought a portable light, which was very nice of him. Excellent hotel. With a shopping mall across the street, with many restaurants.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Masato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
グーグルマップで示された場所（近隣公園内となっていた）とホテルの位置がかなり違っていて探すのが大変だった。
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시안의 완벽한 호텔

호텔 컨디션도 좋고, 서비스도 좋았어요~~ 강력 추천합니다.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시안의 완벽한 호텔

호텔 컨디션도 좋고, 서비스도 좋았어요~~ 강력 추천합니다.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

JAEKYONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치 좋고 쾌적한 방과 친절도 최상의 강추 호텔입니다.

가족여행으로 3박 머물렀습니다. 호텔 바로 앞에 쇼핑몰이 있어서 식사하고 간단한 간식거리 구매하는데 아주 편리했습니다. 호텔 일반 직원들은 5성급 호텔에 비해 영어 소통이 원활하지는 않았지만 Duty Manager분들은 영어를 잘 하셔서 크게 불편함은 없었습니다. 일단, 방은 상당히 크고 쾌적했으며 직원들 친절도는 최상이였습니다. 특히 조식과 저녁 뷔페 식당의 직원들은 정말 친절하고 음식도 아주 좋았습니다. 저녁뷔페는 뷔페 식당임에도 불구하고 단품 메뉴로 랍스터와 연어를 주어서 깜짝 놀랐습니다. 크리스마스 시즌이여서 특별히 제공하는 메뉴였는지는 잘 모르겠지만요. 처음에는 잘못 주시는 줄 알고 거절했는데 뷔페에 포함이라고 하시더라구요. 다음에 시안에 다시 가게 되면 또 다시 방문하고 싶은 개인적으로는 만족도 최상의 호텔이였습니다.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

环境雅致

窗外就是曲江公园，环境很舒服
Stayed 2 nights in Dec 2023
Verified

8/10 Good

EUNJUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
앞에 호수가있어 한적하고 조요하게 쉬다왔습니다. 그리고 직원들도 상당히 친절했습니다.
Stayed 2 nights in Nov 2019