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Hyatt Regency Xi An

5.0 star property
Luxury hotel with 3 restaurants connected to the convention center in Xi'an

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Photo gallery for Hyatt Regency Xi An

Lobby
Exterior
Bar (on property)
Exterior
Indoor pool, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking included
  • Spa
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Regency, Executive Suite

Premium bedding, free minibar, in-room safe, desk

Regency, Executive Suite

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
Free minibar items
  • 150 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, free minibar, in-room safe, desk

Room, 2 Twin Beds

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Club Access)

Premium bedding, free minibar, in-room safe, desk

Room, 2 Twin Beds (Club Access)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
LCD TV
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, free minibar, in-room safe, desk

Junior Suite

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, free minibar, in-room safe, desk

Room, 1 King Bed, Lake View

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Lake View

Premium bedding, free minibar, in-room safe, desk

Room, 2 Twin Beds, Lake View

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency, Room, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Regency, Room, 1 King Bed

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Club Access)

Premium bedding, free minibar, in-room safe, desk

Room, 1 King Bed (Club Access)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
LCD TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

The Westin Xian

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 256 reviews
The Westin Xian

About the neighborhood

Map
988 Qujiangchi East Road, Qu Jiang New District, Xi'an, Shaanxi, 710061

What's nearby

  • Tang Paradise - 9 min walk - 0.5 miles
  • Datang Everbright City - 3 min drive - 1.5 miles
  • Giant Wild Goose Pagoda - 3 min drive - 2.0 miles
  • Shaanxi History Museum - 5 min drive - 3.0 miles
  • Xi'an Bell Tower - 10 min drive - 5.6 miles

Getting around

  • Tiyuchang Station - 8 min drive
  • Xi'an East Station - 13 min drive
  • Xi'an (XIY-Xianyang Intl.) - 53 min drive

Restaurants

  • ‪小辉哥火锅 - ‬12 min walk
  • ‪Spr - ‬14 min walk
  • ‪大秦面庄 - ‬14 min walk
  • ‪麻辣尚席火锅 - ‬14 min walk
  • ‪小白鲨工夫潮膳 - ‬12 min walk

About this property

Hyatt Regency Xi An

Luxury hotel near Giant Wild Goose Pagoda
Located close to Shaanxi History Museum, Hyatt Regency Xi An provides concerts and live shows, a terrace, and a garden. Treat yourself to a manicure/pedicure or a deep-tissue massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; the property also has a playground, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a 24-hour business center and a steam room.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), express check-out, and luggage storage
  • Concierge services, free newspapers, and wedding services
Room features
All 298 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 48-inch LCD TVs with premium channels
  • Private yards, separate sitting areas, and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 228 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Hu Pan
  • Market
  • The Lounge

Things to do

  • Books
  • Concerts/live shows
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Baby toys
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (43,056 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 400.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 228 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 5 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Regency Xi Hotel Xi'an City
Hyatt Regency Xi Xi'an City
Hyatt Regency Xi
Hyatt Regency Xi An Hotel
Hyatt Regency Xi An Xi'an
Hyatt Regency Xi An Hotel Xi'an

Frequently asked questions

Does Hyatt Regency Xi An have a pool?

Yes, this property has an indoor pool.

Is Hyatt Regency Xi An pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Regency Xi An?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Regency Xi An?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 2:00 PM–6:00 PM for a fee.

What time is check-out at Hyatt Regency Xi An?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Xi An located?

Located in Qujiang New District, this luxury hotel is 1.8 mi (2.8 km) from Giant Wild Goose Pagoda and 3 mi (4.8 km) from Shaanxi History Museum. Xi'an Bell Tower is 5.5 mi (8.9 km) away.

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Hyatt Regency Xi An Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 90 reviews
Rating 8 - Good. 15 out of 90 reviews
Rating 6 - Okay. 4 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeetesh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing looking property.. and the staff are amazing.
Stayed 4 nights in Jan 2025

10/10 Excellent

David TH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious clean and quiet room. good service from all staff. good location
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended a conference and stayed 4 nights. I had a wonderful stay, with staff making me feel so welcome.
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel, amazing breakfast, rooms were big and spacious. Staff spoke perfect English. I would stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, will come back again.
Stayed 5 nights in May 2024

6/10 Okay

YUE

Liked: Cleanliness
The check in was slow because the front desk could not find my booking. They failed to provide useful information about local dinning in the neighborhood and recommendation on tourist attraction. Their insufficient service does not match a luxury hotel like theirs.
Stayed 2 nights in Oct 2023

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Peng

good
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Amenities, property conditions & facilities
Opulent hotel lobby and lobby area, very helpful staff. Long walk to my room. My only comment was how dark the bathroom lighting is especially around the sink area. But the manager brought a portable light, which was very nice of him. Excellent hotel. With a shopping mall across the street, with many restaurants.
Stayed 3 nights in Oct 2024

8/10 Good

Masato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
グーグルマップで示された場所（近隣公園内となっていた）とホテルの位置がかなり違っていて探すのが大変だった。
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시안의 완벽한 호텔

호텔 컨디션도 좋고, 서비스도 좋았어요~~ 강력 추천합니다.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시안의 완벽한 호텔

호텔 컨디션도 좋고, 서비스도 좋았어요~~ 강력 추천합니다.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Hua

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

JAEKYONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치 좋고 쾌적한 방과 친절도 최상의 강추 호텔입니다.

가족여행으로 3박 머물렀습니다. 호텔 바로 앞에 쇼핑몰이 있어서 식사하고 간단한 간식거리 구매하는데 아주 편리했습니다. 호텔 일반 직원들은 5성급 호텔에 비해 영어 소통이 원활하지는 않았지만 Duty Manager분들은 영어를 잘 하셔서 크게 불편함은 없었습니다. 일단, 방은 상당히 크고 쾌적했으며 직원들 친절도는 최상이였습니다. 특히 조식과 저녁 뷔페 식당의 직원들은 정말 친절하고 음식도 아주 좋았습니다. 저녁뷔페는 뷔페 식당임에도 불구하고 단품 메뉴로 랍스터와 연어를 주어서 깜짝 놀랐습니다. 크리스마스 시즌이여서 특별히 제공하는 메뉴였는지는 잘 모르겠지만요. 처음에는 잘못 주시는 줄 알고 거절했는데 뷔페에 포함이라고 하시더라구요. 다음에 시안에 다시 가게 되면 또 다시 방문하고 싶은 개인적으로는 만족도 최상의 호텔이였습니다.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lee Chong

Stayed 3 nights in Dec 2023

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

环境雅致

窗外就是曲江公园，环境很舒服
Stayed 2 nights in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Mei

Stayed 7 nights in Nov 2023

10/10 Excellent

YOUNGJU

Stayed 2 nights in Sep 2023

10/10 Excellent

Myunghwa

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2020