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HÉONIC Art Residence & Suites丨 Signature Family Suites - Ultimate Gaming & Switch - Cat Cafe -Free Laundry Luggage Storage -24H Front Desk - English Service

Property class: 4

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Photo gallery for HÉONIC Art Residence & Suites丨 Signature Family Suites - Ultimate Gaming & Switch - Cat Cafe -Free Laundry Luggage Storage -24H Front Desk - English Service

A modern hotel corridor with potted plants, elevators, and artwork on the walls. - HÉONIC Art Residence & Suites丨 Signature Family Suites - Ultimate Gaming & Switch - Cat Cafe -Free Laundry Luggage Storage -24H Front Desk - English Service (Xi'an)
Creator video - submitted by tonywang
The entrance of HE HOTEL with a modern design, including a neon sign and a glass door. - HÉONIC Art Residence & Suites丨 Signature Family Suites - Ultimate Gaming & Switch - Cat Cafe -Free Laundry Luggage Storage -24H Front Desk - English Service (Xi'an)
A modern reception area with a long counter, bar stools, and a coffee machine. There are ceiling lights and a large plant in the background. - HÉONIC Art Residence & Suites丨 Signature Family Suites - Ultimate Gaming & Switch - Cat Cafe -Free Laundry Luggage Storage -24H Front Desk - English Service (Xi'an)
A modern hotel lobby with a reception desk, a staircase, and artwork on the walls. - HÉONIC Art Residence & Suites丨 Signature Family Suites - Ultimate Gaming & Switch - Cat Cafe -Free Laundry Luggage Storage -24H Front Desk - English Service (Xi'an)
Located close to Xi'an Bell Tower and Giant Wild Goose Pagoda, HÉONIC Art Residence & Suites丨 Signature Family Suites - Ultimate Gaming & Switch - Cat Cafe -Free Laundry Luggage Storage -24H Front Desk - English Service provides a terrace, an art gallery on site, and a shopping mall on site. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard King Room (with Nintendo Switch)

A modern hotel room with a large bed, a nightstand, a TV, and a view of a cityscape.

Standard King Room (with Nintendo Switch)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Twin Room, Two Queen Beds (with Nintendo Switch)

A modern hotel room with two beds, a desk, and a large window.

Standard Twin Room, Two Queen Beds (with Nintendo Switch)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Esports Twin Room, Two Queen Beds (2 PCs RTX 4070S)

A hotel room with two beds, a TV, a desk, and a window with curtains.

Superior Esports Twin Room, Two Queen Beds (2 PCs RTX 4070S)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Esports King Room (2 PCs RTX 4070S)

A modern hotel room with two beds, a large window with sheer curtains, a wooden floor, and a wall-mounted TV.

Superior Esports King Room (2 PCs RTX 4070S)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Superior 2-Bedroom 2-Bath Gaming & Mahjong Suite (3-PC 4070S, Max 7 Guests)

A modern office space with a herringbone wood floor, black office chairs, a large desk with a computer, and a wall-mounted monitor.

Superior 2-Bedroom 2-Bath Gaming & Mahjong Suite (3-PC 4070S, Max 7 Guests)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds
  • Free wired internet

View all photos for Superior 2-Bedroom 2-Bath Gaming & Mahjong Suite (4-PC 4070S, Max 7 Guests)

A modern office with a desk, two monitors, a computer tower, and a red filing cabinet.

Superior 2-Bedroom 2-Bath Gaming & Mahjong Suite (4-PC 4070S, Max 7 Guests)

  • 2 bedrooms
  • Sleeps 7
  • 3 Queen Beds and 1 Double Bed
  • Free wired internet

View all photos for Superior 3-Bedroom 2-Bath Gaming & Mahjong Suite (5-PC 4070S, Max 10 Guests)

A modern hotel room with a large bed, a flat-screen TV, a bedside table, and a sofa.

Superior 3-Bedroom 2-Bath Gaming & Mahjong Suite (5-PC 4070S, Max 10 Guests)

  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed, 3 Queen Beds and 1 Large Twin Bed
  • Free wired internet

View all photos for Deluxe ROG OLED Gaming 2-Bedroom Suite (2-PC 5070, 14700, 360Hz OLED, Switch, Max 4 Guests)

A modern office with two monitors, a desk, chairs, and a large mirror.

Deluxe ROG OLED Gaming 2-Bedroom Suite (2-PC 5070, 14700, 360Hz OLED, Switch, Max 4 Guests)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Premium ROG OLED Gaming 2-Bedroom Suite (2-PC 5070, 7800X3D, 360Hz OLED, Switch, Max 4 Guests)

A modern office space with a herringbone wood floor, a conference table, a desk with a computer setup, a red cabinet, and a plant.

Premium ROG OLED Gaming 2-Bedroom Suite (2-PC 5070, 7800X3D, 360Hz OLED, Switch, Max 4 Guests)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Luxury ROG OLED Gaming 2-Bedroom 2-Bath Suite (2 - PC 5080, 9800X2D,500 Hz OLED,Switch,Max 4 Guests)

A modern hotel room with a wooden herringbone floor, a desk with two monitors, a red cabinet, and a large window with curtains.

Luxury ROG OLED Gaming 2-Bedroom 2-Bath Suite (2 - PC 5080, 9800X2D,500 Hz OLED,Switch,Max 4 Guests)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Deluxe Esports King Room (2 PCs RTX 4070S)

A modern hotel room with a bed, desk, two monitors, a chair, and a TV.

Deluxe Esports King Room (2 PCs RTX 4070S)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Esports Twin Room, Two Queen Beds (2 PCs RTX 4070S)

A hotel room with two beds, a desk with two monitors, a TV, and a modern lamp.

Deluxe Esports Twin Room, Two Queen Beds (2 PCs RTX 4070S)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Located in Beilin, a neighborhood in Xi'an, HÉONIC Art Residence & Suites丨 Signature Family Suites - Ultimate Gaming & Switch - Cat Cafe -Free Laundry Luggage Storage -24H Front Desk - English Service is near a metro station and near theme parks. Xi'an Bell Tower and Tang Paradise are cultural highlights, while Terracotta Army is a notable landmark. Giant Wild Goose Pagoda is another place to visit that comes recommended. Visit our Xi'an travel guide
Map
72 Zhuque Street North, Beilin District, Xi'an, Shaanxi, 710068

What's nearby

  • A street lined with traditional architecture and a vibrant display of colorful lanterns and decorations.
    Xi'an City Walls
    18 min walk - 1.0 mile
  • A traditional Chinese gate with a large archway, a green-roofed building, and modern vehicles on the road.
    Xi'an Bell Tower
    4 min drive - 1.8 miles
  • Northwest University
    12 min walk - 0.7 miles
  • Small Wild Goose Pagoda
    16 min walk - 0.9 miles
  • Northwestern Polytechnical University
    2 min drive - 1.3 miles

Getting around

  • Xi'an West Railway Station
    6 min drive
  • Nanshaomen Station
    9 min walk
  • Xi'an (XIY-Xianyang Intl.)
    41 min drive

Restaurants

  • 大董烤鸭店
    14 min walk
  • 石洪腊牛肉夹馍
    8 min walk
  • 魏记道北小面筋
    6 min walk
  • 星巴克
    4 min walk
  • Manner Coffee
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Train station pick-up shuttle (surcharge) from 9:00 AM to 10:00 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: CNY 48 to 48 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (140 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (47 inches high)

More

  • Art Deco architecture
  • Ballroom
  • Built in 2018
  • Mosquito nets
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CNY 48 to 48 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is HÉONIC Art Residence & Suites丨 Signature Family Suites - Ultimate Gaming & Switch - Cat Cafe -Free Laundry Luggage Storage -24H Front Desk - English Service pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at HÉONIC Art Residence & Suites丨 Signature Family Suites - Ultimate Gaming & Switch - Cat Cafe -Free Laundry Luggage Storage -24H Front Desk - English Service?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. After-hours check-in is not available.

What time is check-out at HÉONIC Art Residence & Suites丨 Signature Family Suites - Ultimate Gaming & Switch - Cat Cafe -Free Laundry Luggage Storage -24H Front Desk - English Service?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is HÉONIC Art Residence & Suites丨 Signature Family Suites - Ultimate Gaming & Switch - Cat Cafe -Free Laundry Luggage Storage -24H Front Desk - English Service located?

Located in Beilin, this hotel is 1.5 mi (2.4 km) from Xi'an Bell Tower and within 6 mi (10 km) of Giant Wild Goose Pagoda and Tang Paradise. Terracotta Army is 27.2 mi (43.8 km) away. Nanshaomen Station is 9 minutes by foot and Yongningmen Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HÉONIC Art Residence & Suites丨 Signature Family Suites - Ultimate Gaming & Switch - Cat Cafe -Free Laundry Luggage Storage -24H Front Desk - English Service Reviews

9.2

Wonderful

9.0

Cleanliness

9.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 80 out of 121 reviews
Rating 8 - Good. 26 out of 121 reviews
Rating 6 - Okay. 12 out of 121 reviews
Rating 4 - Poor. 2 out of 121 reviews
Rating 2 - Terrible. 1 out of 121 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a great place to stay. Staff was friendly and could speak English so helpful as travelers from USA. Cats were fun and nice break after a long day of touring.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, staff was attentive, overall a decent hotel!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
A hotel that has all that you want. Service, friendly staff, location and value for money. Room size is huge and staff are very accommodating and friendly. Will highly recommend this hotel to anyone going Xi’an.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay here, rooms are a good size and beds comfortable. Service was very good and staff helpful.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff, hotel interior very modern new and clean
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable and professional hotel. Beds and rooms were comfortable and the staff very helpful.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Amenities
We had great time staying at the property. Stuff was helpful, location is convenient.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with soft bed and seperate shower.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
It was really tough to find from the signage. The rooms were darker than images and staff were very friendly. Location is ok but as first time visitors, I would have preferred to be more central and closer to dining options.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel in great location, 3 western breakfast options & 2 Asian options provided. Walkable distance to main attractions.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and well maintained, staff was courteous and the breakfast options were nice. Nice gym area as well, some more dumbbells would have been appreciated though
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to the Xi'an Wall. Great room with comfy beds and a shower with an amazing water pressure 😍. This was by far our best hotel in China so far, would definitely recommend.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
reception staff very good service, rooms are clean and tidy
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Good location, helpful staff and the cats were a big hit!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service with kind staff

Very friendly and supportive staff! You can get assistance whenever you need.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of they Best Hotels to stay at!

Loved our stay at this hotel. Probably the most comfortable bed ive ever slept it. Pillows were the best comfort as well. Huge shower too. Room was quiet. Staff was very friendly.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Disliked: Cleanliness
Staffs were friendly. It says hotel, but it looks like a hostel though...
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HeSu a good choice for hotel

We had a great time in Xi'an and loved the HeSu Designer Hotel & Suites. The young staff were all very friendly and efficient. The room was comfortable and modern. Location was about a 15-minute walk from the old city wall. Lots of things to see within walking distance.
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nicely decorated. However our room at times smells of tobacco smoke which I think is coming from the vents. Has washing facility which was very useful. Staff helpful and accomodating.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple trip China

Everything was perfect with this hotel, staff is super friendly and helpful. They try their best to respond to any question you ask. Free laundry is available. We would definitely stay again here.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As the name suggests it is truly a designer hotel and is Instagram worthy. The rooms are nicely decked up and is a great value for money. The staff are young and very friendly and they offer free coffee coupons. The rooms are decently sized and the hotel is new. Location is quite convenient and is 10 min taxi ride to big pagoda, shaanxi museum and south gate of xian wall.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel in Xi'an. The location of this hotel is superb. It's extremely close to the subway station, which made it very convenient for me to travel around the city. There are also numerous shopping malls nearby, providing great opportunities for shopping. What's more, it's an ideal place to taste the delicious local cuisine of Xi'an. The rooms in the hotel are very clean and well-appointed. The staff are extremely friendly and always ready to help. I highly recommend this hotel to anyone visiting Xi'an.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. They are very knowledgeable and gave us precise directions on which bus to take to our planned destination. We ordered an item online and had it delivered to the hotel and they accepted the parcel for us while we were out on a tour. We are very satisfied and had a pleasant stay.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay. the staff is super available and friendly. I loved the fact that they have a card with the address in Chinese and a QR code that gives the exact location of the hotel. It's very useful when we get lost and have to ask for help :-) To finish, they gave me a souvenir. This is delight the customer!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine

We can fully recommend this nice accommodation. The room was very quiet, comfortable with very good beds and clean. The shower ist hot and strong. The whole hotel is realy stylish and the stuff ist very, very friendly and helped us everytime. They served us Cappuccino for free several times and they prepared a very good breakfast. The hotel is located near the old city and in a walking distance to the metro. So we could make the trip to the terracotta warriors by Metro and bus very easy.
Stayed 1 night in Dec 2024