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Grand Mercure Xian Renmin Square

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Exterior - Grand Mercure Xian Renmin Square (Xi'an)
Creator video
An indoor swimming pool with a water feature, surrounded by lounge chairs and potted plants. - Grand Mercure Xian Renmin Square (Xi'an)
Meeting facility - Grand Mercure Xian Renmin Square (Xi'an)
A large, historic building with a grand entrance, multiple floors, and a prominent staircase leading to the main doors. - Grand Mercure Xian Renmin Square (Xi'an)
Luxury
4.5 star property
8.8

Excellent

Luxury hotel near Xi'an Bell Tower

At Grand Mercure Xian Renmin Square, you can look forward to car rentals on site, conference space, and a restaurant. Guests can connect to free in-room WiFi.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a large bed, two armchairs, a TV, and a window with a view.

Deluxe Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Xi’an City Center, a neighborhood in Xi'an, Grand Mercure Xian Renmin Square is near a metro station. Shaanxi Science and Technology Museum and Culture and Arts Hall of Qin and Han Dynasty are local attractions and those in the mood for shopping can visit Datang Everbright City and Big Wild Goose Pagoda Antique City. Looking to enjoy an event or a game while in town? See what's happening at Jiaodaruisun Stadium or Shaanxi Sport Training Center. Visit our Xi'an travel guide
Map
319 Dongxin Street, Xi'an, Shaanxi, 710004

What's nearby

  • A festive outdoor area with traditional Chinese architecture, including ornate gates and lanterns.
    Xi'an City Walls
    13 min walk - 0.7 miles
  • A busy urban street with a traditional building in the center.
    Xi'an Bell Tower
    2 min drive - 0.8 miles
  • A traditional red Chinese pavilion with intricate carvings and a blue sign.
    Great Mosque of Xi'an
    3 min drive - 1.0 mile
  • Yisu Community Theater
    9 min walk - 0.5 miles
  • Drum Tower
    2 min drive - 1.0 mile

Getting around

  • Xi'an Station
    7 min drive
  • Zhonglou Station
    15 min walk
  • Xi'an (XIY-Xianyang Intl.)
    45 min drive

Restaurants

  • dolce vita
    4 min walk
  • Shaamxi Canton Palace
    8 min walk
  • Cafe Xian
    16 min walk
  • 星巴克
    4 min walk
  • SUBWAY 赛百味
    11 min walk

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 95 for adults and CNY 48 for children
  • A restaurant

Restaurants on site

  • 57 Cafe

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,938 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Built in 2004
  • Designated smoking areas
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 29-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 290.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 95 for adults and CNY 48 for children
  • Rollaway bed fee: CNY 290.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Grand Mercure Xian Renmin Square pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Mercure Xian Renmin Square?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Grand Mercure Xian Renmin Square?

Check-out is at noon.

Where is Grand Mercure Xian Renmin Square located?

Located in Xi’an City Center, this luxury hotel is within 1 mi (2 km) of Shaanxi Science and Technology Museum and Xi'an Bell Tower. Yisu Community Theater and Xī'ān Museum are also within 10 minutes. Zhonglou Station is 15 minutes by foot and Beidajie Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Mercure Xian Renmin Square Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 211 out of 397 reviews
Rating 8 - Good. 129 out of 397 reviews
Rating 6 - Okay. 42 out of 397 reviews
Rating 4 - Poor. 11 out of 397 reviews
Rating 2 - Terrible. 4 out of 397 reviews

Reviews

Verified

10/10 Excellent

Indranil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very nice spacious room and the hotel campus was really 5 star! Recommended stay. The breakfast spread was a bit disappointing given the hotel amenities.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Indranil

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a suite and it was a grand room. The hotel is pretty central and walking distance from most touristy spots. It has its own beautiful campus with 5 other 5 star hotels along with beautiful gardens around. The buildings really look grand and from an different era. Our room was comfortable, spacious and with good amenities and comforts. Staff is friendly and helpful. Recommended while in Xian.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
Very clean and lovely friendly staff.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful front desk staff and courteous lobby personnel. Large comfortable bed. The room cleaning staff also do a great job. There is complimentary access to a swimming pool, jacuzzi, sauna and steam room. The breakfast selection is large and of excellent quality.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic with an excellent staff very helpful and went out of their way to aid us in our daily activities
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Hakan

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly, clean and quiet Hotel. Definite value for money and would recommend.
Stayed 5 nights in May 2025
Verified

8/10 Good

Bas

Liked: Cleanliness, staff & service, amenities
Good hotel, a bit old, but the staff was great and very supportive. Rooms clean and the bed was enormous!
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Hyounook

Liked: Cleanliness, amenities, property conditions & facilities
There was a quiet park near the hotel, and the room was comfortable and spacious. It wasn’t far from the Bell Tower, so it was convenient to get around. I would consider staying here again.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Charles Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities
All staff are very professional and very good service
Stayed 19 nights in Apr 2025
Verified

10/10 Excellent

artan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Great room.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Yifan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and service is beyond great! Very quiet and clean. They offer a five star breakfast buffet that includes both local and International food options. Our family enjoys the food and service a lot during our stay. The hotel room is spacious and beautiful. We will definitely book the hotel again when we visit XI’An next time!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the GM, traveling as a family of 4 with 2 rooms. The GM is aged royalty, a bit past her prime, but she remains elegant, graceful, and comfortable. Great hotel for the money. We would happily return.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt great staying this place

I think this was the best stay in the whole China trip for me. I enjoyed the place, shower & bath, comfortable bed, breakfast, and hospitality staff. The location was a bit distanced from the station but taxi makes a big difference to come back here. I wish Japanese restaurant was open but I enjoyed the Chinese restaurant at Sofitel as well.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Victoria Suzanne

Liked: Cleanliness, staff & service
The room is not well lit and despite the temperature being hot this period, the AC was not working well. Hotel was well located and some of the tourist spots were within walking distance.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

SEOW CHOW

Liked: Cleanliness, staff & service, amenities
The building and the room has the old english theme which is very unique. i totally understand if the hotel management want to keep to the theme but some refurbishments are needed as the room look worn out i.e bathroom tiles, the cabinets, carpets. Overall, the room was clean and bed was comfortable.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe I am just being mean for not giving this property a five star. The porperty is in a very good condition, not as close to the touristic areas within the city wall. Receptionists do not speak very good english but they did their very best to help me especially when I was contacting my Didi driver for my pick-up. I would definitely stay in this property again though.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived at 10pm we were greeted by a room upgrade with a welcome cake for our anniversary: simply magnificent: brilliant location, staff excellent all the time, impossible to rate other than as 10/10. Only one small item to comment on: more a cultural difference than anything: the fridge was not cold, probably because the locals like warm drinks including beer. However, plenty of ice freely available on request. In summary, we loved it.
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very good and I would generally recommend to anyone. However, if you stay, you should know that the hotel does not have a pool of its own, despite how it appears on the website. Instead, you have full access to the pool and spa at the Sofitel which is in the same complex. To reach the pool you do need to leave the Mercure, walk about 100 yards up a quiet road and access the Sofitel we did not know this when we booked and equally, did not have a problem with it when we realised. However, if you are looking for the pool and spa,to be in the same building, this might not be the hotel for you. Important to add here, the hotel staff did give us a free room upgrade. Our room was very comfortable and had one of the biggest beds I’ve ever seen (greater than super king). The Wi-Fi also did not work and no one we spoke to managed to get it to work either.
Stayed 5 nights in Jul 2025
Verified

4/10 Poor

Luis

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Decadent and outdated

The hotel is not only outdated but decadent. Installations, rooms, facilities, appliances, breakfast and almost everything are not even close to a grand mercure standard. One day, in the middle of the night there was a power shortage in our room (electrical installation malfunction) and the emergency light was lit on our faces making it necessary to call maintenance before morning and wait for repairs. It has haf its glory days but today couldn't be classified anything above 3 stars. On the positive side the bed was very good and comfortable.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really enjoyable three night stay at the Grand Mercure. Everything was more than we could have wished for. We were given a room upgrade on arrival. The staff were all really friendly and spoke a decent level of English. And the breakfast was really good. We would happily stay here again if we return to Xi’an.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Luping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel !!!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in central Xian, rooms are large and nice. Close to subway station. Easy and fast check in and check out
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sophie

It was a wonderful experience in this hotel with kind people .
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service in China! Nice, kind, helpful staff. A beautiful area and splendid hotel at an unbeatable price.
Stayed 1 night in Jul 2025