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Grand Mercure Xian Renmin Square

4.5 star property
Luxury hotel with a full-service spa and a fitness center

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Photo gallery for Grand Mercure Xian Renmin Square

Pool
Front of property
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Breakfast available
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Separate bathtub and shower
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
319 Dongxin Street, Xi'an, Shaanxi, 710004

What's nearby

  • Xi'an City Walls - 1 min walk - 0.0 miles
  • Xi'an Bell Tower - 2 min drive - 0.8 miles
  • Xi'an Bell Tower and Drum Tower - 2 min drive - 1.0 mile
  • Great Mosque of Xi'an - 4 min drive - 1.5 miles
  • Giant Wild Goose Pagoda - 7 min drive - 4.6 miles

Getting around

  • Xi'an Station - 5 min drive
  • Beidajie Station - 19 min walk
  • Xi'an (XIY-Xianyang Intl.) - 50 min drive

Restaurants

  • ‪Cyclist Restaurant - ‬1 min walk
  • ‪天星码头茶餐厅 - ‬2 min walk
  • ‪哈瓦那酒吧 - ‬6 min walk
  • ‪豪华美居酒廊 - ‬6 min walk
  • ‪西安巴厘岛咖啡厅 - ‬1 min walk

About this property

Grand Mercure Xian Renmin Square

Luxury hotel located in Xi’an City Center
At Grand Mercure Xian Renmin Square, you can look forward to a garden, a hair salon, and an arcade/game room. Treat yourself to hydrotherapy, a body wrap, or a facial at the onsite spa. The on-site restaurant, 57 Cafe, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a front-desk safe, and luggage storage
Room features
All 202 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate tubs/showers
  • 29-inch flat-screen TVs with satellite channels
  • Free infant beds, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 115 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 57 Cafe

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,938 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 29-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 290.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 115 per person
  • Airport shuttle fee: CNY 550 per vehicle (one-way)
  • Rollaway bed fee: CNY 290.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Mercure Renmin
Grand Mercure Renmin Hotel
Grand Mercure Renmin Hotel Xian Square
Grand Mercure Xian Renmin Square
Grand Mercure On Renmin Square Hotel Xi`An
Grand Mercure Xian On Renmin Square China/Shaanxi
Mercure Xi An
Grand Mercure Xian Renmin Square Hotel
Grand Mercure Renmin Square Hotel
Grand Mercure Renmin Square
Mercure Xian Renmin Square
Grand Mercure Xian Renmin Square Hotel
Grand Mercure Xian Renmin Square Xi'an
Grand Mercure Xian Renmin Square Hotel Xi'an

Frequently asked questions

Is Grand Mercure Xian Renmin Square pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Xian Renmin Square?

Self parking is free at this property.

What time is check-in at Grand Mercure Xian Renmin Square?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Grand Mercure Xian Renmin Square?

Check-out is at noon.

Does Grand Mercure Xian Renmin Square provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 550 per vehicle applies.

Where is Grand Mercure Xian Renmin Square located?

Located in Xi’an City Center, this luxury hotel is within a 5-minute walk of Xi'an City Walls and Shaanxi Science and Technology Museum. Yisu Community Theater and Xī'ān Museum are also within 10 minutes. Beidajie Station is 19 minutes by foot and Zhonglou Station is 27 minutes.

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Grand Mercure Xian Renmin Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 370 reviews
Rating 8 - Good. 122 out of 370 reviews
Rating 6 - Okay. 38 out of 370 reviews
Rating 4 - Poor. 11 out of 370 reviews
Rating 2 - Terrible. 3 out of 370 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10

Good hotel, a bit old, but the staff was great and very supportive. Rooms clean and the bed was enormous!
Stayed 4 nights in Apr 2025

10/10

It was a wonderful experience in this hotel with kind people .
Stayed 3 nights in Apr 2025

10/10

All staff are very professional and very good service
Stayed 19 nights in Apr 2025

10/10

Love this hotel. Awesome.
Stayed 3 nights in Apr 2025

10/10

5 stars level.
Stayed 7 nights in Jan 2025

8/10

Good place to stay!
Stayed 4 nights in Oct 2024

8/10

Clean, convenient location, easy access to the subway.
Stayed 2 nights in Sep 2024

10/10

Excelente hotel !!!
Stayed 2 nights in Mar 2024

10/10

Good hotel in the middle of the city.
Stayed 2 nights in Apr 2024

8/10

Maybe I am just being mean for not giving this property a five star. The porperty is in a very good condition, not as close to the touristic areas within the city wall. Receptionists do not speak very good english but they did their very best to help me especially when I was contacting my Didi driver for my pick-up. I would definitely stay in this property again though.
Stayed 2 nights in Jan 2025

10/10

The hotel and service is beyond great! Very quiet and clean. They offer a five star breakfast buffet that includes both local and International food options. Our family enjoys the food and service a lot during our stay. The hotel room is spacious and beautiful. We will definitely book the hotel again when we visit XI’An next time!
Stayed 3 nights in Jul 2024

10/10

Great customer service. Great room.
Stayed 1 night in Jun 2024

10/10

We loved the GM, traveling as a family of 4 with 2 rooms. The GM is aged royalty, a bit past her prime, but she remains elegant, graceful, and comfortable. Great hotel for the money. We would happily return.
Stayed 3 nights in Jun 2024

10/10

The building and the room has the old english theme which is very unique. i totally understand if the hotel management want to keep to the theme but some refurbishments are needed as the room look worn out i.e bathroom tiles, the cabinets, carpets. Overall, the room was clean and bed was comfortable.
Stayed 2 nights in Sep 2024

10/10

Worth the money
Stayed 1 night in May 2024

10/10

Big bed.
Stayed 3 nights in Jul 2023

8/10

The room is not well lit and despite the temperature being hot this period, the AC was not working well. Hotel was well located and some of the tourist spots were within walking distance.
Stayed 3 nights in May 2024

10/10

I think this was the best stay in the whole China trip for me. I enjoyed the place, shower & bath, comfortable bed, breakfast, and hospitality staff. The location was a bit distanced from the station but taxi makes a big difference to come back here. I wish Japanese restaurant was open but I enjoyed the Chinese restaurant at Sofitel as well.
Stayed 2 nights in Aug 2023

10/10

When we arrived at 10pm we were greeted by a room upgrade with a welcome cake for our anniversary: simply magnificent: brilliant location, staff excellent all the time, impossible to rate other than as 10/10. Only one small item to comment on: more a cultural difference than anything: the fridge was not cold, probably because the locals like warm drinks including beer. However, plenty of ice freely available on request. In summary, we loved it.
Stayed 5 nights in Sep 2024

4/10

The hotel is not only outdated but decadent. Installations, rooms, facilities, appliances, breakfast and almost everything are not even close to a grand mercure standard. One day, in the middle of the night there was a power shortage in our room (electrical installation malfunction) and the emergency light was lit on our faces making it necessary to call maintenance before morning and wait for repairs. It has haf its glory days but today couldn't be classified anything above 3 stars. On the positive side the bed was very good and comfortable.
Stayed 3 nights in Sep 2024

2/10

This hotel reeks cigarette smoke everywhere, regardless it is technically a smoke-free hotel. They don’t reinforce their rule/law. And don’t expect good service at the reception if you need assistance for anything that isn’t checking-in, checking-out.
Stayed 2 nights in Jun 2024

4/10

Nice hotel, but not something I’ll recommend to the elderly or if you’re looking for a lively environment. The hotel is within a compound of 3 different hotels, not easily accessible. My immediate feedback: 1) Secluded location 2) Long building, with breakfast in one end. So imagine if you’re staying at the other end of the hotel. 3) All the facilities like gym n swimming pool are not within the building. You’ll need to walk about 8min outdoors to Sofitel hotel to use the facilities. 4) Room is dated. The standard Queen size room is very small. I upgraded the room, as the original room felt uncomfortable. 5) Shower room floor is very slippery. I fell twice during my stay. 6) There’s constructions behind the hotel, which lasted until almost mid night. 7) Most of the staff didn’t smile. There’s that unwelcoming feeling each time I stepped into the hotel. 8) It’s important to pin the hotel correctly as there’s only one entrance. My cab dropped me off at the back gate and I had to walk 20min with my luggage in order to reach the hotel.
Stayed 4 nights in Nov 2024

10/10

Recomendado
Stayed 2 nights in May 2025

10/10

Stayed 2 nights in Apr 2025

8/10

Stayed 3 nights in Apr 2025