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Crowne Plaza Xian by IHG

4.5 star property
Luxury hotel with 3 restaurants and a full-service spa

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Photo gallery for Crowne Plaza Xian by IHG

Interior
Exterior
Indoor pool
Suite, 1 Bedroom (Dining Area) | 1 bedroom, in-room safe, desk, iron/ironing board
Suite, 1 Bedroom (Dining Area) | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Spa
  • Pool
  • 24/7 front desk
  • Breakfast available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Club Lounge Access

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Dining Area)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Club Lounge Access

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 Twin Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Club Lounge Access

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (High Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
1st Middle of Zhu Que Road, Xi'an, Shaanxi, 710061

What's nearby

  • Drum Tower - 14 min walk - 0.8 miles
  • Shaanxi History Museum - 2 min drive - 1.5 miles
  • Giant Wild Goose Pagoda - 4 min drive - 2.7 miles
  • Xi'an Bell Tower and Drum Tower - 4 min drive - 2.6 miles
  • Xi'an Bell Tower - 5 min drive - 3.0 miles

Getting around

  • Tiyuchang Station - 11 min walk
  • Xi'an East Station - 12 min drive
  • Xi'an (XIY-Xianyang Intl.) - 47 min drive

Restaurants

  • ‪太子居多国料理 - ‬2 min walk
  • ‪阿罗本酒庄 - ‬2 min walk
  • ‪上野日本料理 - ‬4 min walk
  • ‪红红炒米 - ‬3 min walk
  • ‪印度菜菜 - ‬6 min walk

About this property

Crowne Plaza Xian by IHG

Luxury hotel located in Beilin
You can look forward to a terrace, a hair salon, and dry cleaning/laundry services at Crowne Plaza Xian by IHG. Indulge in a body scrub, a body wrap, and a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
  • ATM/banking services, a porter/bellhop, and a front-desk safe
Room features
All 315 rooms have comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • TVs with DVD players
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 160 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • B-G51
  • Made In Palace
  • Zhuque Cafe

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Spa open daily

Accessibility

  • Elevator

More

  • 51 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 373.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 160 per person
  • Rollaway bed fee: CNY 373.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 8 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hotel Xian
Crowne Plaza Xian
Xian Crowne Plaza
Crowne Plaza Xi'An China/Shaanxi
Crowne Plaza Xian Hotel
Crowne Plaza Xian
Crowne Plaza Xian by IHG Hotel
Crowne Plaza Xian by IHG Xi'an
Crowne Plaza Xian an IHG Hotel
Crowne Plaza Xian by IHG Hotel Xi'an

Frequently asked questions

Does Crowne Plaza Xian by IHG have a pool?

Yes, this property has an indoor pool.

Is Crowne Plaza Xian by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Xian by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Xian by IHG?

Check-in start time: noon; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Xian by IHG?

Check-out is at noon.

Where is Crowne Plaza Xian by IHG located?

Located in Beilin, this luxury hotel is within a 10-minute walk of Forest of Steles and Jiaodaruisun Stadium. Xi'an Museum and Drum Tower are also within 1 mi (2 km). Tiyuchang Station is 11 minutes by foot and Xiaozhai Station is 18 minutes.

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Crowne Plaza Xian by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 113 out of 156 reviews
Rating 8 - Good. 31 out of 156 reviews
Rating 6 - Okay. 9 out of 156 reviews
Rating 4 - Poor. 2 out of 156 reviews
Rating 2 - Terrible. 1 out of 156 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gaetano

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cool hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Property conditions & facilities, room comfort
An excellent place to stay. Great service. Very nice and well located. My family and I had a great stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gaetano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and breakfast
Stayed 4 nights in Nov 2024

10/10 Excellent

KAH WEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near stadium and Metro. Walking distance to museums.
Stayed 7 nights in Dec 2024

10/10 Excellent

lang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was upgraded and spacious on high floor. Some corner surface has minor dusts, facility really good but some of them were bit old. All in all is nice! Over expectation. Location good and various dinning option including onsite of hotel at top floor.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shiqin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and quiet. However, they do not assist guests with booking day tours. A bit of a walk to the nearest metro station but only a short taxi ride to bell/drum towers. Taxis are quite cheap here. Walkable to xian yan tower.
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful.

It was a good pleasant stay.
Stayed 4 nights in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, older style hotel but well maintained. Staff are excellent, very helpful to ma because I can’t speak Chinese. Great breakfast, decent smallish gym. Too much plastic to be eco-friendly but very comfortable business stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My one bedroom unit is very spacious. I was solo but I think it's ok for a family of 3 or even 4. 1 bedroom, 1 big living room and the kitchen area. The unit has all necessities you may need for a comfortable stay. The washer dryer worked well and was even provided with detergent. Bathroom was in old-fashioned style but updated modern amenities and high-end toilet. Nice and neat. The staff were kind and sweet. Great location, just 1 street away from a street with many dumpling stores (including 1 highly rated online). There's a small draft beer bar next door with some mean beers and the staff are fun, too. Highly recommended.
Stayed 1 night in Nov 2024

6/10 Okay

Xiao

Disliked: Staff & service
I stayed a few nights at this hotel. As a five star hotel, this property meets the expectation of cleaness. The room setting is a bit out of date but it still works well in general. I particularly liked the bathroom layout -- it is larger than most hotel room bathroom by seperating toilet from shower/bath tub. The hotel staffs are good in general. However, I had a bad experience with one front desk staff -- Frank Fang. When I need to use the business center for a printing, I asked him where the business center was located. He told me that the business center had been closed. So, I asked him what the open hour of the business center was. He changed his words by saying that the business center was still open but no staff there. So, no guest can use the business center. Then, I asked his help for the printing. He said the front desk could help the printing but it would come with a charge. When I tried to hand him my USB drive for the priting, he told me that no USB drive would be accepted. Anyone who like to use the printing at the front desk has to use the Chinese App, Wechat, to transfer the file to him for the printing. For anyone without the Chinese App, nothing he can do. Then, he refused to give any additional help. I have a quite positive experience at this hotel. However, Frank Fang's attitude ruined my good impression of this hotel. Quite disappointed.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Igor

Stayed 2 nights in Jan 2025

10/10 Excellent

JUN

Stayed 1 night in Dec 2024

10/10 Excellent

Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

SÔNIA R X R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me hospedaria novamente com certeza.

Hotel maravilhoso, realmente um 5 estrelas perfeito. Só a Localização que não achei perfeita.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Andre Scalco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frustou nossas expectativas

Hotel muito bom….mas deixou a desejar não arrumando o quarto na segunda diária….imperdoavel…pois saímos o dia todo para passear ,e foi alegado que não colocamos o papel na porta para arruma-lo
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

CHUN HEI MONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通不太方便，前往地鐵要走一段路。前台服務員很有禮貌，提供適當的服務。
Stayed 6 nights in Apr 2024

10/10 Excellent

JIAMING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2023

10/10 Excellent

Eskild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023