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Hotel Marllou

Property class: 2

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Photo gallery for Hotel Marllou

A modern building with a white facade and blue glass windows. - Hotel Marllou (Xalapa)
A hotel hallway with a checkered floor, a reception desk, and a plant. - Hotel Marllou (Xalapa)
A lobby with two dark sofas, a potted plant, and a wall with a painting and text. - Hotel Marllou (Xalapa)
A woman sitting on a grey sofa in a hallway with tiled flooring, reading a book titled 'XALAPA'. - Hotel Marllou (Xalapa)
A hallway with a large mirror, a bench, and potted plants. - Hotel Marllou (Xalapa)
Hotel Marllou provides everything you need. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a bedside table with a lamp, and a picture frame.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, a nightstand, a lamp, and a small table with a vase.

Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room

A neatly made bed with a folded towel featuring the Marllou Hotel logo.

Premium Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located in Xalapa Centro, a neighborhood in Xalapa, Hotel Marllou is in a shopping district. Los Tecajetes Park and Juarez Park reflect the area's natural beauty and area attractions include El Agora and Interactive Museum of Xalapa (MIX). Looking to enjoy an event or a game while in town? See what's going on at Xalapeno Stadium, or consider a night out at IMAC Xalapa. Visit our Xalapa travel guide
Map
Clavijero 239, Colonia Centro, Xalapa, VER, 91000

What's nearby

  • A yellow church with a clock tower and a rose window.
    Xalapa Cathedral
    15 min walk - 0.8 miles
  • Los Tecajetes Park
    12 min walk - 0.7 miles
  • Juarez Park
    14 min walk - 0.7 miles
  • Palacio de Gobierno
    15 min walk - 0.8 miles
  • Los Berros Park
    7 min drive - 1.9 miles

Getting around

  • Xalapa Station
    12 min drive
  • Xalapa, Veracruz (JAL-El Lencero)
    24 min drive

Restaurants

  • Mestizo Churrería
    12 min walk
  • Monpai Payería
    8 min walk
  • Bola de Oro
    5 min walk
  • Arses Karaoke
    14 min walk
  • Mercado de la Rotonda
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Marllou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Marllou?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Marllou?

Check-out is at noon.

Where is Hotel Marllou located?

Located in Xalapa Centro, this hotel is within a 15-minute walk of Xalapa Metropolitan University, Los Tecajetes Park, and Callejón del Diamante. Diego Rivera Gallery and Juarez Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Marllou Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 83 out of 146 reviews
Rating 8 - Good. 42 out of 146 reviews
Rating 6 - Okay. 11 out of 146 reviews
Rating 4 - Poor. 4 out of 146 reviews
Rating 2 - Terrible. 6 out of 146 reviews

Reviews

Verified review

10/10 Excellent

Johnathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place on the whole and I would definitely come back.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

cinthia

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mario

Excelente
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Luis Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable, solo falta dar mantenimiento a la regadera porque salpicaba agua por la tubería
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Francisco

Liked: Cleanliness, staff & service, amenities
Mucho ruido todo se escucha los zapatos y el carro que usan de limpieza es demasiado ruidoso
Stayed 6 nights in Aug 2026
Verified review

6/10 Okay

Enrique Arturo

Liked: Staff & service
Tienen que mejorar las camas ya que suenan mucho, me toco un wc que se movía, un ventilador estaría perfecto dentro de la habitación aunque no cuentes con aire acondicionado, hay muchas cosas por mejorar para tener un mejor servicio por el precio que manejan en mi caso pague 931 una habitación de 4 personas y en horel klim pago 1350 con desayuno incluido para 4 personas y el hotel está excelente de 4 estrellas
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Ivan Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Jorge

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pésima opción , hotel muy ruidoso , escuchas todo de otras habitaciones , no pudimos dormir las 2 noches que estuvimos ahí . También el hotel apesta a humedad . Busca otra opción si vas a Xalapa
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Saúl Endhir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es cómoda,
Stayed 1 night in Jun 2026
Verified review

8/10 Good

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy rapido el check-in, muy amable el personal, amplio estacionamiento y muy limpia la habitación - recomendada opción en Xalapa!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mari Paz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy limpia y el personal súper amable, todo excelente
Stayed 1 night in May 2026
Verified review

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del chico de la tarde/noche, las habitaciones cómodas como siempre
Stayed 2 nights in May 2026
Verified review

8/10 Good

Margarita

Muy cerca del centro . Atención amable . Pero no hay un lobby real .
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
A mí pareja y a mi, nos agrado, el restaurante del hotel muy rico también, claro que volvería a quedarme en ese lugar.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue muy amable, el único pero que le pondría es que estando en el primer piso sentía que se escuchaba mucho el ruido del estacionamiento y de recepción, sin embargo no hubo mucho, fue una estadía bastante tranquila.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Irma Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel en general bien, se nota que es relativamente nuevo. La habitación bien, limpia, amplia y con clima. Amenidades solo colocaron agua, y una bolsita de shampoo. Sugerencia: lleven su propio jabón. Los pasillos con mucho eco, por lo que sería bueno que el hotel coloque en las paredes del pasillo señalamientos de guardar silencio. Hay personas que no saben respetar que en las demás habitaciones hay personas descansando. Personal: amable. El estacionamiento se encuentra a unos pasos del hotel, es techado y con poca luz, se ve que era el patio de una casa, tiene unos arcos y no es apto para camionetas o autos largos porque el espacio es muy reducido para maniobrar caben unos 5 autos como máximo. Otro punto del estacionamiento, es que lo cierran a las 18:30 h, si se quiere entrar o salir hay que avisar a recepción para que una persona vaya a abrir el portón.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Mauro Andrés

Liked: Cleanliness, staff & service, amenities
Quiero destacar la atención y amabilidad del recepcionista.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

XOCHITL

Liked: Cleanliness, staff & service, amenities
Excelente servicios todo muy limpia personal amable
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Adriana

Liked: Amenities, property conditions & facilities
Son habitación bonitas y limpias, pero aún con ello es necesario tomarse espacios para fumigar habitaciones
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
El servicio siempre es increíble, zona tranquila, céntrica, nada salió mal, nada falto, siempre excelente
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

RAMON

Liked: Cleanliness, amenities, property conditions & facilities
La atención fue excelente y la limpieza muy bien
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Juan Ricardo

Liked: Cleanliness, staff & service, amenities
El personal muy amable, el hotel muy limpio, el agua bien caliente. Muy buena ubicación.
Stayed 2 nights in Jan 2026