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Hotel Marllou

2.0 star property
Shoppers find their perfect base at this welcoming hotel where the 24-hour front desk staff helps guests plan daily adventures in the city

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Photo gallery for Hotel Marllou

Exterior detail - Hotel Marllou (Xalapa)
40-inch LED TV with cable channels, TV - Hotel Marllou (Xalapa)
40-inch LED TV with cable channels, TV - Hotel Marllou (Xalapa)
Lobby lounge - Hotel Marllou (Xalapa)
Reception - Hotel Marllou (Xalapa)
Located in the shopping district's center, Hotel Marllou provides a comfortable retreat for travelers. Guests stay connected with in-room WiFi while the attentive 24-hour front desk team assists with luggage storage and arranges tours and tickets for seamless city exploration.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Double Room

Premium Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Premium Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located in Xalapa Centro, a neighborhood in Xalapa, Hotel Marllou is in a shopping district. Los Tecajetes Park and Juarez Park reflect the area's natural beauty and area attractions include El Agora and Interactive Museum of Xalapa (MIX). Looking to enjoy an event or a game while in town? See what's going on at Xalapeno Stadium, or consider a night out at IMAC Xalapa. Visit our Xalapa travel guide
Map
Clavijero 239, Colonia Centro, Xalapa, VER, 91000

What's nearby

  • Church in Xalapa, Veracruz State of Mexico
    Xalapa Cathedral
    15 min walk - 0.8 miles
  • Los Tecajetes Park
    12 min walk - 0.7 miles
  • Juarez Park
    14 min walk - 0.7 miles
  • Palacio de Gobierno
    15 min walk - 0.8 miles
  • Los Berros Park
    7 min drive - 1.9 miles

Getting around

  • Xalapa Station
    12 min drive
  • Xalapa, Veracruz (JAL-El Lencero)
    24 min drive

Restaurants

  • La Cordobesa
    6 min walk
  • La Madrileña
    1 min walk
  • Italiansito
    4 min walk
  • Tacos de Don Marcos
    5 min walk
  • Bocado Burger
    3 min walk

About this property

Hotel Marllou

Hotel located in Xalapa Centro
Hotel Marllou provides everything you need. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Luggage storage, tour/ticket assistance, and a banquet hall
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms at Hotel Marllou offer amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch LED TVs with cable channels
  • Daily housekeeping and desks

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  • Free WiFi
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8.8 out of 10, Excellent, 435 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Marllou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Marllou?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Marllou?

Check-out is at noon.

Where is Hotel Marllou located?

Located in Xalapa Centro, this hotel is within a 15-minute walk of Xalapa Metropolitan University, Los Tecajetes Park, and Callejón del Diamante. Diego Rivera Gallery and Juarez Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Marllou Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 78 out of 134 reviews
Rating 8 - Good. 39 out of 134 reviews
Rating 6 - Okay. 9 out of 134 reviews
Rating 4 - Poor. 3 out of 134 reviews
Rating 2 - Terrible. 5 out of 134 reviews

Reviews

Verified

10/10 Excellent

Johnathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place on the whole and I would definitely come back.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

cinthia

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mario

Excelente
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones
Stayed 1 night in May 2026
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del chico de la tarde/noche, las habitaciones cómodas como siempre
Stayed 2 nights in May 2026
Verified

8/10 Good

Margarita

Muy cerca del centro . Atención amable . Pero no hay un lobby real .
Stayed 1 night in Apr 2026
Verified

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
A mí pareja y a mi, nos agrado, el restaurante del hotel muy rico también, claro que volvería a quedarme en ese lugar.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue muy amable, el único pero que le pondría es que estando en el primer piso sentía que se escuchaba mucho el ruido del estacionamiento y de recepción, sin embargo no hubo mucho, fue una estadía bastante tranquila.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Mauro Andrés

Liked: Cleanliness, staff & service, amenities
Quiero destacar la atención y amabilidad del recepcionista.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

XOCHITL

Liked: Cleanliness, staff & service, amenities
Excelente servicios todo muy limpia personal amable
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Adriana

Liked: Amenities, property conditions & facilities
Son habitación bonitas y limpias, pero aún con ello es necesario tomarse espacios para fumigar habitaciones
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
El servicio siempre es increíble, zona tranquila, céntrica, nada salió mal, nada falto, siempre excelente
Stayed 4 nights in Jan 2026
Verified

8/10 Good

RAMON

Liked: Cleanliness, amenities, property conditions & facilities
La atención fue excelente y la limpieza muy bien
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Juan Ricardo

Liked: Cleanliness, staff & service, amenities
El personal muy amable, el hotel muy limpio, el agua bien caliente. Muy buena ubicación.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Becky Daniela

Liked: Cleanliness, staff & service, amenities
En recepción fueron muy atentos y amables, las habitaciones son cómodas y limpias
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Herendira

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones muy limpias
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amparo

Liked: Amenities
Buen lugar, nos recibieron muy bien, buena atención y buen lugar para estacionarse.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eva María

Liked: Cleanliness, staff & service, amenities
Todo excelente, la habitación muy limpia. El trato del personal muy amable y eficiente.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Hamled

Liked: Cleanliness, amenities, property conditions & facilities
Buen hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cristian G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpieza en la habitación y buen espacio. Una cuestión es que hay mucho ruido con el uso del agua.
Stayed 5 nights in Dec 2025
Verified

2/10 Terrible

Osvaldo

Disliked: Cleanliness, staff & service, amenities
Mi devolución no me la han enviado
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jorge Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien, el personal muy amable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Felix Octavio

Liked: Cleanliness, staff & service
La habitacion limpia, los colchones un poco sumidos pero la atencion del personal muy bien
Stayed 1 night in Nov 2025
Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities
La limpieza de la habitación y el trato del personal.
Stayed 1 night in Nov 2025