You can look forward to an arcade/game room, dry cleaning/laundry services, and a bar at Hotel María Victoria. The on-site restaurant, Le Cafe, features international cuisine. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), an elevator, and luggage storage
A vending machine, tour/ticket assistance, and smoke-free premises
A billiards/pool table, meeting rooms, and a banquet hall
Guest reviews give top marks for the helpful staff
Room features
All 114 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
More amenities include:
Bathrooms with showers and free toiletries
TVs with cable channels
Wardrobes/closets and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Limited onsite parking
Food and drink
Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 130 for adults and MXN 90 for children
A bar/lounge
A restaurant
Restaurants on site
Le Cafe
Things to do
Arcade/game room
Billiards/pool table
Family friendly
Arcade/game room
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (60 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 130 for adults and MXN 90 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
Hotel María Victoria
Hotel María Victoria Xalapa
Hotel María Victoria Hotel
Hotel María Victoria Xalapa
Hotel María Victoria Hotel Xalapa
Frequently asked questions
Is Hotel María Victoria pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel María Victoria?
Limited spots are available.
What time is check-in at Hotel María Victoria?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel María Victoria?
Check-out is at 12:30 PM.
Where is Hotel María Victoria located?
Located in Xalapa Centro, this hotel is steps from Juarez Park, Xalapa Cathedral, and Palacio de Gobierno. Palacio Municipal and El Agora are just steps away.
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Hotel María Victoria Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 426 out of 773 reviews
10 - Excellent
426
Rating 8 - Good. 235 out of 773 reviews
8 - Good
235
Rating 6 - Okay. 83 out of 773 reviews
6 - Okay
83
Rating 4 - Poor. 18 out of 773 reviews
4 - Poor
18
Rating 2 - Terrible. 11 out of 773 reviews
2 - Terrible
11
8.8/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10
Great room, location, and staff. Couldn't ask for a better stay
Sally
Stayed 1 night in Dec 2024
10/10
Excelente
ENRIQUE
Stayed 1 night in Apr 2025
10/10
Excelente
ENRIQUE
Stayed 1 night in Apr 2025
8/10
The location was great, and the suites were really spacious.
Gabriela
Stayed 2 nights in Jul 2024
10/10
Excelente
ENRIQUE
Stayed 1 night in Mar 2025
10/10
Todo excelente
Noe
Stayed 2 nights in Dec 2024
8/10
is a good Hotel but need change his heater, becouse Jalapa is a beautifull city but is so cold in the nigth.
Angie
Stayed 6 nights in Dec 2024
8/10
Even though this location may have seen better days, it is still a good place to stay in a great part of town.
Great staff.
Good rooms
danny
Stayed 4 nights in Jul 2024
8/10
Everything ok.
Alexander
Stayed 1 night in Dec 2024
8/10
This is very centrally located hotel on a busy street. I was fortunate to have an off-street room on the 5th floor at the end of the hallway. There was an AC unit and a view of Cofre de Perote. Maid service and reception service was efficient if brusque. Overall, a pleasant stay.
Gordon
Stayed 3 nights in Nov 2024
10/10
Very good
Teodoro
Stayed 1 night in Oct 2024
8/10
Regular
ENRIQUE
Stayed 1 night in Aug 2024
10/10
Regular
ENRIQUE
Stayed 1 night in Aug 2024
10/10
Peacefull and nice rooms
Roy
Stayed 3 nights in Jun 2025
6/10
Muy viejo el edificio para el precio que cobran de hospedaje
ENRIQUE
Stayed 1 night in Jun 2025
8/10
Cada que voy a Xalapa siempre trato de hospedarme ahi
Roberto
Stayed 1 night in May 2025
10/10
Todo bien
Jose Alfredo
Stayed 2 nights in May 2025
10/10
Muy bien ubicada el personal excelente servicio muy agradable mi estancia
Mireya
Stayed 2 nights in May 2025
8/10
El personal excelente las instalaciones bien la ubicación es excelente muy céntrico