See all properties

Hotel Imperial

3.0 star property
Hotel in Xalapa with free breakfast and a restaurant

Choose dates to view prices

Photo gallery for Hotel Imperial

Reception
Front of property
Basic Single Room | Iron/ironing board, free WiFi, bed sheets
In-room dining
TV

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room, 3 Twin Beds

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
Iron/ironing board
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
Iron/ironing board
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard One Double Bed

Standard One Double Bed | Iron/ironing board, free WiFi, bed sheets

Standard One Double Bed

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
Iron/ironing board
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room

Basic Single Room | Iron/ironing board, free WiFi, bed sheets

Basic Single Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
Iron/ironing board
  • Sleeps 1
  • 1 Large Twin Bed

Similar properties

Living area

Hotel Clara Luna

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 46 reviews
Hotel Clara Luna

About the neighborhood

Map
Avenida Rafael Murillo Vidal 56, Xalapa, VER, 91060

What's nearby

  • Xalapa Cathedral - 11 min walk - 0.6 miles
  • Juarez Park - 12 min walk - 0.6 miles
  • Paseo de los Lagos Park - 14 min walk - 0.8 miles
  • Xalapeno Stadium - 16 min walk - 0.9 miles
  • Los Tecajetes Park - 4 min drive - 2.0 miles

Getting around

  • Xalapa Station - 15 min drive
  • General Heriberto Jara Intl. Airport (VER) - 123 min drive

Restaurants

  • ‪La Santa Dona - ‬2 min walk
  • ‪Calufe Xalapa Centro - ‬5 min walk
  • ‪Quinta Pico de Gallo - ‬4 min walk
  • ‪Taqueria "El Rey del Taco - ‬2 min walk
  • ‪Rey Pizza Diego Leño - ‬5 min walk

About this property

Hotel Imperial

Property highlights
Consider a stay at Hotel Imperial and take advantage of free continental breakfast, a business center, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Smoke-free premises, a TV in the lobby, and free newspapers
  • A ballroom, wedding services, and multilingual staff
  • Tour/ticket assistance, 1 meeting room, and a banquet hall
Room features
All guestrooms at Hotel Imperial have comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with cable channels
  • Ceiling fans, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant

Restaurants on site

  • Palatino

Things to do

  • TV in common areas

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 249 per pet, per day, plus a deposit of MXN 50 per stay
Welcoming dogs only
1 total (up to 55 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: MXN 50 per stay
  • Pet fee: MXN 249 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property does not have elevators
Alcohol is not served at this property

Property is also known as

Hotel Imperial Xalapa
Imperial Xalapa
Hotel Imperial Hotel
Hotel Imperial Xalapa
Hotel Imperial Hotel Xalapa

Frequently asked questions

Is Hotel Imperial pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a deposit of MXN 50 per stay and a fee of MXN 249 per pet, per day.

How much is parking at Hotel Imperial?

This hotel doesn't offer parking.

What time is check-in at Hotel Imperial?

Check-in start time: 1:00 PM; Check-in end time: 7:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Imperial?

Check-out is at noon.

Where is Hotel Imperial located?

Situated in Xalapa, this hotel is within a 10-minute walk of Xalapa Gallery of Contemporary Art, San Jose Church, and Los Berros Park. Diego Rivera Center and Palacio de Gobierno are also within 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Imperial Reviews

Reviews

6.6
Rating 10 - Excellent. 11 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 5 out of 38 reviews
Rating 2 - Terrible. 7 out of 38 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar sencillo y todo el personal es muy amable, solo que es un lugar con mucho eco y no sé si fue el personal de limpieza, pero se escuchaban sus voces hasta mi habitación y no estaban hablando en volumen fuerte. Excelente para viajar con mascotas.
Stayed 1 night in May 2025

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio muchas gracias a la persona que me ayudo a calentar un desalluno era un muchacho muchas. Gracias y muy amable....
Stayed 1 night in Feb 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
bien la estancia
Stayed 1 night in Feb 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desastre
Stayed 17 nights in Dec 2024

10/10 Excellent

Payola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 1 night in Nov 2024

10/10 Excellent

Santander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena elección para viajes emergentes.

La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
Stayed 1 night in Nov 2024

10/10 Excellent

Isabel Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..
Stayed 1 night in Nov 2024

8/10 Good

Maria Dolores

Stayed 3 nights in Sep 2024

2/10 Terrible

Hitzel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación.
Stayed 1 night in Jul 2024

10/10 Excellent

PATRICIA I

Liked: Cleanliness, amenities, property conditions & facilities
Acogedora, excelente ubicación
Stayed 1 night in Mar 2024

6/10 Okay

Raúl Agustín

Liked: Cleanliness, staff & service, amenities
Excelente ubicación, modernizar las instalaciones, cambiar las camas.
Stayed 1 night in Dec 2023

8/10 Good

Eugenia

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

6/10 Okay

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin estacionamiento :(

El hotel en general muy bueno solo que hice reservación en línea y ofrecían estacionamiento y la realidad es que no cuentan con él; ese detalle te deja un mal sabor de boca, aun así, ahora que ya sé si volvería.
Stayed 1 night in Dec 2022

2/10 Terrible

Demi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones estan mal construidas en desnivel y es dificil para personas de la tercera edad

2/10 Terrible

Eduardo Sebastián

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó no tengo en estacionamiento y el baño está súper horrible y súper pequeño.. todo lleno le escalones que apenas si puedes saber en dónde está la regadera lo canales de tv en blanco y negro y ni se diga de la atención del personal.. no sé si tenían sueño o les daba igual atender o no.. y la principio me dieron un cierto que ya estaba ocupado.. tuve que volver a bajar para decirles que había ya maletas en la habitación que me había asignado. Mal todo...

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio

4/10 Poor

Jesus

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2022

8/10 Good

Fredy Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy agradable lo unico que hace que no sea excelente es que no cuenta con estacionamiento de allí en fuera el lugar es muy muy agradable y acojedor
Stayed 1 night in Aug 2022

10/10 Excellent

Edson

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

Gerardo

Stayed 1 night in Dec 2021

10/10 Excellent

ORQUIDEA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en una zona céntrica y conveniente. Un gran plus que sea pet friendly.
Stayed 2 nights in Apr 2019

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
This review was submitted before 2018 and has not been verified.

6/10 Okay

JORGE, mexico

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

regular

regular
This review was submitted before 2018 and has not been verified.

6/10 Okay

JORGE, Ciudad de mexico

Liked: Cleanliness, staff & service, room comfort

Buen servicio

Bien en general, la television se ve en blanco y negro