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Hotel Clara Luna

3.0 star property

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Photo gallery for Hotel Clara Luna

Living area - Hotel Clara Luna (Xalapa)
Restaurant - Hotel Clara Luna (Xalapa)
Standard Room | Soundproofing, free WiFi - Hotel Clara Luna (Xalapa)
Front of property - Hotel Clara Luna (Xalapa)
Reception - Hotel Clara Luna (Xalapa)
Hotel Clara Luna provides amenities like a business center and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | Soundproofing, free WiFi

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | Soundproofing, free WiFi

Family Double Room, 2 Double Beds

8.0 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Soundproofing, free WiFi

Classic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Soundproofing, free WiFi

Deluxe Studio, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Xalapa Centro, a neighborhood in Xalapa, is home to Hotel Clara Luna. Museo Casa de Xalapa and Palacio de Gobierno are local landmarks, and travelers looking to shop may want to visit Callejón del Diamante and Plaza Las Animas Mall. Ready for a night out? Consider IMAC Xalapa and Texin Events Coatepec. Visit our Xalapa travel guide
Map
42 Av. Manuel Ávila Camacho Centro, Xalapa, Ver., 91000

What's nearby

  • Church in Xalapa, Veracruz State of Mexico
    Xalapa Cathedral
    10 min walk - 0.6 miles
  • Los Tecajetes Park
    5 min walk - 0.3 miles
  • Juarez Park
    8 min walk - 0.5 miles
  • Palacio de Gobierno
    10 min walk - 0.6 miles
  • Paseo de los Lagos Park
    15 min walk - 0.8 miles

Getting around

  • Xalapa Station
    15 min drive
  • Xalapa, Veracruz (JAL-El Lencero)
    23 min drive

Restaurants

  • La Tiendita
    1 min walk
  • El Asador
    1 min walk
  • Casa Rosa Mexicano
    4 min walk
  • Antojitos López
    4 min walk
  • El Prototipo
    4 min walk

About this property

Hotel Clara Luna

Hotel located in Xalapa Centro
Hotel Clara Luna provides amenities like a business center and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A banquet hall, a 24-hour front desk, and a vending machine
Room features
All guestrooms at Hotel Clara Luna offer perks such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with shampoo

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • No elevator

More

  • Banquet hall
  • Mosquito nets

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Hotel Clara Luna Hotel
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel Xalapa

Frequently asked questions

Is Hotel Clara Luna pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Clara Luna?

Check-in start time: 3:30 PM; Check-in end time: 6:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Clara Luna?

Check-out is at noon.

Where is Hotel Clara Luna located?

Located in Xalapa Centro, this hotel is within a 5-minute walk of Juarez Park and Diego Rivera Gallery. Pinacoteca Diego Rivera and Xalapa Cathedral are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Clara Luna Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 85 out of 151 reviews
Rating 8 - Good. 40 out of 151 reviews
Rating 6 - Okay. 19 out of 151 reviews
Rating 4 - Poor. 6 out of 151 reviews
Rating 2 - Terrible. 1 out of 151 reviews

Reviews

Verified

2/10 Terrible

Laura

Disliked: Cleanliness, property conditions & facilities
Great location, parking lot in hotel, quiet and safe. The only thing that ruined our stay were the huge cockroaches in the room. Every day we were killing at least 4. Beware!!
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

gio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Aug 2025
Verified

8/10 Good

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe a coffe maker and microwave would make it a lot better
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025
Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities
:)
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Sonia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay, except the rooms didnot have a refrigerator or coffee pot or microwave and i didn't pay attention to this things untill I got there .
Stayed 4 nights in Sep 2025
Verified

8/10 Good

jemili Atayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Tomas

Disliked: Cleanliness, property conditions & facilities
The rooms are to noisy it is not sound proof as they advertised, n the flashing of the toilets you could hear all the time
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Orlanzo

Liked: Cleanliness, staff & service, amenities
My bed was hard and the AC and TV didnt work so they gave me a different room
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Francisco Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación muy amable el personal y muy limpio el lugar volvería a hospedarme ahi
Stayed 1 night in Apr 2026
Verified

8/10 Good

JOSE RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general está bien el hotel en buen lugar tranquilo
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jesús Yahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo absolutamente todo
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, excelente ubicación
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

josue david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo súper bien, la amabilidad del personal, la habitación súper recomendada, al igual el estacionamiento súper accesible.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellísimo hotel, súper cómodo, silencioso, las camas mega cómodas y el cuarto muy bonito, ampliamente recomendado
Stayed 1 night in Dec 2025
Verified

6/10 Okay

MONICA

Liked: Staff & service
No se le ha dado mantenimiento a las habitaciones, muebles con manchas, focos fundidos, alfombras percudidas y rotas, la cama sin cabecera, personal amable
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Charles

Liked: Staff & service
Hay mucha humedad en las habitaciones. El acondicionado funcionó bien. La habitación que nos dieron la primera vez olía mal, como a pipi. La segunda habitación estuvo muchísimo mejor, olía muy bien y las sábanas también olían muy bien.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Acuario

Liked: Cleanliness, staff & service, amenities
Si habia basura junto a la cama pero todo bien fyera de eso
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, amenities
Falta de mantenimiento a la habitación colchones viejos y hundidos
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, amenities
La habitación falta mantenimiento y se aprecia el paso del tiempo en ellas. Todo lo demás muy bien el personal muy atento además de muy limpio todo hasta desde el estacionamiento hasta la habitación
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo el minisplit no funcionó, pero los abanicos fueron suficiente en nuestra estadía. El personal muy atento y amables.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Perla Guadalupe Oliva

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia y cómoda. Excelente opción de hospedaje
Stayed 1 night in Dec 2025