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Hotel Balcón del Parque

3.0 star property
Hotel in Xalapa with a 24-hour front desk and a restaurant

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Photo gallery for Hotel Balcón del Parque

Family Cabin | 1 bedroom, premium bedding, down comforters, desk
Presidential Room | Private kitchen | Coffee/tea maker
Presidential Room | Bathroom | Free toiletries, hair dryer, towels, soap
Senior Room | 1 bedroom, premium bedding, down comforters, desk
Family Cabin | Balcony view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, down comforters, desk

Superior Room

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Separate bedroom
Private bathroom
Jetted bathtub
Separate bathtub and shower
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | 1 bedroom, premium bedding, down comforters, desk

Presidential Room

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Separate bedroom
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, down comforters, desk

Standard Room

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | View from room

Junior Room

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Separate bedroom
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Room

Senior Room | 1 bedroom, premium bedding, down comforters, desk

Senior Room

Highlights

Furnished balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Separate bedroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Cabin

Presidential Cabin | 1 bedroom, premium bedding, down comforters, desk

Presidential Cabin

Highlights

Furnished balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Separate bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, down comforters, desk

Standard Double Room

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Cabin

Family Cabin | 1 bedroom, premium bedding, down comforters, desk

Family Cabin

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Separate bedroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Rafael Ramírez, 62, Xalapa, VER, 91000

What's nearby

  • Los Tecajetes Park - 2 min walk - 0.1 miles
  • State Theatre - 5 min walk - 0.3 miles
  • Juarez Park - 13 min walk - 0.7 miles
  • Xalapa Cathedral - 15 min walk - 0.8 miles
  • Paseo de los Lagos Park - 3 min drive - 1.2 miles

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 26 min drive

Restaurants

  • ‪Asadero Cien - ‬4 min walk
  • ‪Esquites Sayago - ‬5 min walk
  • ‪Tacos Meridiano - ‬5 min walk
  • ‪Tom Mix - ‬7 min walk
  • ‪La Toscana - ‬2 min walk

About this property

Hotel Balcón del Parque

Hotel located in Xalapa Centro
Hotel Balcón del Parque provides a restaurant and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An elevator, smoke-free premises, and a 24-hour front desk
  • Luggage storage
Room features
All guestrooms at Hotel Balcón del Parque boast comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Smart TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Sal & Piedra

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (78 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa

Frequently asked questions

Is Hotel Balcón del Parque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Balcón del Parque?

Self parking is free at this property.

What time is check-in at Hotel Balcón del Parque?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Balcón del Parque?

Check-out is at noon.

Where is Hotel Balcón del Parque located?

Located in Xalapa Centro, this hotel is within a 10-minute walk of Los Tecajetes Park, State Theatre, and Xalapa Metropolitan University. Juarez Park and Diego Rivera Gallery are also within 1 mi (2 km).

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Hotel Balcón del Parque Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 88 out of 110 reviews
Rating 8 - Good. 16 out of 110 reviews
Rating 6 - Okay. 2 out of 110 reviews
Rating 4 - Poor. 2 out of 110 reviews
Rating 2 - Terrible. 2 out of 110 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Regino

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place !

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
It Is a clean, nice and friendly. I love to come to this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Adrián Neftali

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025

10/10 Excellent

walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very attentive and helpful. Good breakfast. Appeals to the independent traveler.
Stayed 3 nights in Apr 2025

10/10 Excellent

ANTONIO

I love it
Stayed 1 night in May 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities
10/10
Stayed 1 night in Apr 2025

10/10 Excellent

JOSE LUIS ORTIZ

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kennie

Liked: Cleanliness, staff & service, property conditions & facilities
We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hotel Balcon!! The facility and park are just stunning.
Stayed 7 nights in Jun 2024

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well maintained very close to restaurants, parks
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Barbara

Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room!
Stayed 4 nights in Oct 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities
I was not happy regarding the late breakfast service and there were days that nothing was available. Otherwise it was a wonderful place , I loved it!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 3 nights in Sep 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive.
Stayed 3 nights in Nov 2023

4/10 Poor

Ana Luisa

Disliked: Staff & service, amenities
They have no service on Mondays and they clause their restaurant very early and nobody cares to let you know. Cero idea of what service to clients means. Shame because the hotel is in a nice area
Stayed 1 night in Jul 2024

8/10 Good

John Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a big nose and it is very sensitive. I swear that every hotel could skip using all the cleaners and detergents for a week and the cleanliness would not suffer. And they would save money. My bathroom had a huge smell of some antiseptic cleaner. It spread to the entire room. I had to keep the bathroom door shut with the exhaust fan running. Also, the TV appears to only stream content. No broadcast channels The last person forgot to log out of Netflix and I could have used her subscription for free. There is a nightclub nearby and music played until very late. It prevented me from keeping the window open to take advantage of the cool night air. The facility is beautiful and the rooms large. The shower was huge with lots of hot water. Good location. Friendly English speaking staff This review is a lot negative but I would stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Zulma Faviola

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
EL PERSONAL PARA HACER EL CHECK INN SUPER SECOS Y CORTANTES
Stayed 1 night in Jun 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Todo es execelente
Stayed 1 night in Jun 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Me gusta todo en ese lugar
Stayed 1 night in May 2025

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
La vist
Stayed 2 nights in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Beatriz Ileana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó y a pie de teatro del estado
Stayed 1 night in Apr 2025

10/10 Excellent

Mariel

Liked: Cleanliness, property conditions & facilities
En el restaurante la atención de los meseros, muy lento y poco carismáticos.
Stayed 2 nights in May 2025