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Holiday Inn Express Xalapa by IHG

3.0 star property
Hotel in Xalapa with free breakfast and area shuttle service

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Photo gallery for Holiday Inn Express Xalapa by IHG

Exterior
Down comforters, in-room safe, desk, blackout drapes
Exterior
Down comforters, in-room safe, desk, blackout drapes
Standard Room, 2 Queen Beds, City View | Down comforters, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Gym
  • Breakfast included
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Room amenity

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Room amenity

Standard Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Room amenity

Standard Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, desk, blackout drapes

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av. I Zaragoz 8, Col. Centro, Xalapa, VER, 91000

What's nearby

  • Xalapa Cathedral - 1 min walk - 0.0 miles
  • Juarez Park - 1 min walk - 0.0 miles
  • Paseo de los Lagos Park - 7 min walk - 0.4 miles
  • Los Tecajetes Park - 12 min walk - 0.7 miles
  • Xalapeno Stadium - 12 min walk - 0.7 miles

Getting around

  • Xalapa Station - 14 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 23 min drive

Restaurants

  • ‪La Parroquia de Veracruz - ‬3 min walk
  • ‪Tacos la Vecindad - ‬2 min walk
  • ‪La Parroquia - ‬1 min walk
  • ‪Butcher's by Tinto - ‬1 min walk
  • ‪Bola de Oro - ‬3 min walk

About this property

Holiday Inn Express Xalapa by IHG

Hotel located in Xalapa Centro
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym at Holiday Inn Express Xalapa by IHG. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • A free area shuttle, self parking (surcharge), and express check-out
  • Multilingual staff, a ballroom, and luggage storage
  • A vending machine, smoke-free premises, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 115 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Secured, covered self parking on site (MXN 25 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: MXN 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Xalapa Hotel
Holiday Inn Express Xalapa

Frequently asked questions

Is Holiday Inn Express Xalapa by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Xalapa by IHG?

Self parking is available for MXN 25 per day.

What time is check-in at Holiday Inn Express Xalapa by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Express Xalapa by IHG?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express Xalapa by IHG located?

Located in Xalapa Centro, this hotel is steps from Juarez Park, Xalapa Cathedral, and Palacio de Gobierno. Palacio Municipal and El Agora are just steps away.

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Holiday Inn Express Xalapa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 400 out of 556 reviews
Rating 8 - Good. 121 out of 556 reviews
Rating 6 - Okay. 25 out of 556 reviews
Rating 4 - Poor. 8 out of 556 reviews
Rating 2 - Terrible. 2 out of 556 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Excellent hotel in an exceptional walkable location. Breakfast was included too. There are plenty of options nearby as far as shops, restaurants, attractions.
Stayed 4 nights in May 2025

10/10

The hotel is super clean and friendly
Stayed 1 night in Nov 2024

10/10

The hotel was clean ans staff was so nice. Hotel is also close to shopping and dining options. Highly recommended.
Stayed 9 nights in Dec 2024

10/10

Spacious rooms, with comfy bedding
Stayed 8 nights in Nov 2024

10/10

Great service, great complimentary breakfast, great location, easy parking
Stayed 1 night in Jan 2024

10/10

Excelente!
Stayed 1 night in Jan 2025

8/10

It is a walking distance to touristic attractions
Stayed 5 nights in Aug 2024

10/10

.
Stayed 2 nights in Apr 2025

10/10

Excellent location
Stayed 3 nights in Sep 2023

10/10

Very quiet room
Stayed 1 night in Nov 2024

10/10

I really did not like the elevators to access the hotel and the elevators within the hotel. They seem old and made a lot of strange noises (not sure if it is a lack of maintenance).
Stayed 3 nights in May 2025

10/10

Good relaction price/ quality
Stayed 1 night in Nov 2024

8/10

There is no pool and hallways seem very dark
Stayed 7 nights in Mar 2025

10/10

Kind and very nice personal attentiveness
Stayed 2 nights in Nov 2024

10/10

Great location, clean and comfortable rooms. Parking is paid separate and there was a festival when we arrived so we didn’t have parking for a while. Otherwise, everything was great.
Stayed 3 nights in Sep 2023

6/10

Property charges for parking and the elevator is something else
Stayed 2 nights in Dec 2024

10/10

We very much enjoyed our 4 nights at this hotel. It was easy to access, easy parking ( 25 pesos a night) and extremely clean. You can easily walk over to the park. The room was large and the beds were confortable. The breakfast had fruit, breads, cereal , eggs, a variety of other dishes.
Stayed 3 nights in Sep 2023

10/10

Everything ok
Stayed 1 night in Oct 2023

4/10

I didn't like that the front desk woman made a Copy Of My US Passport when she asked me for an ID, she should have only see it but no to copy it, I make Holiday Inn responsible for the misuse of my US Passport; We got an ugly room with not view and I mentioned this to the front desk lady but they just didn't care. No Hotel in The US or Europe have ever made copies of my ID

10/10

Buena atención del personal de admón. limpieza. Las nuevas cortinas están excelentes oscurecen completamente y se duerme muy bien.
Stayed 1 night in Jun 2025

10/10

Todo muy bien
Stayed 1 night in Jun 2025

10/10

un lugar muy agradable para mi familia
Stayed 1 night in May 2025

10/10

El personal sumamente agradable y atento, las habitaciones cómodas y limpias… todo a un precio muuuy accesible (que incluía el desayuno). 100% recomendable.
Stayed 1 night in May 2025

10/10

Todos estuvo excelente y el personal q me atendió súper atento, gracias
Stayed 1 night in May 2025

10/10

Muy buena opción para llegar a disfrutar de Xalapa, totalmente recomendable
Stayed 3 nights in Apr 2025