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OYO Hotel Museo

2.5 star property
Hotel in Xalapa with a 24-hour front desk

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Hotel Museo combines contemporary amenities with city charm. Travelers can connect using in-room WiFi, grab coffee at the on-site cafe, or enjoy a proper meal at the restaurant. Previous guests consistently mention the warm, helpful staff who make everyone feel genuinely welcome.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
TV
Private bathroom
Free bottled water
Satellite channels
Wardrobe or closet
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

Soundproofed
TV
Private bathroom
Free bottled water
Satellite channels
Wardrobe or closet
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
AV. RUIZ CORTINES 802, COL.UNIDAD MAGISTERIAL, Xalapa, VER, 91010

What's nearby

  • Museo ex-hacienda El Lencero - 5 min walk - 0.3 miles
  • Xalapa Museum of Anthropology (MAX) - 10 min walk - 0.6 miles
  • Los Tecajetes Park - 5 min drive - 1.2 miles
  • Macuiltepetl Ecological Park - 6 min drive - 1.2 miles
  • State Theatre - 7 min drive - 1.4 miles

Getting around

  • Xalapa Station - 14 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 35 min drive

Restaurants

  • ‪La Canasta Restaurante - ‬4 min walk
  • ‪Vecchio Siciliano - ‬6 min walk
  • ‪Bola de Oro - ‬7 min walk
  • ‪La Truffa - ‬6 min walk
  • ‪Art Café - ‬5 min walk

About this property

OYO Hotel Museo

Hotel near Xalapa Cathedral
OYO Hotel Museo provides everything you need. Guests can connect to free in-room WiFi.
Additional perks include:
  • A 24-hour front desk, multilingual staff, and an elevator
  • Luggage storage, 1 meeting room, and smoke-free premises
  • Books
Room features
All guestrooms at OYO Hotel Museo offer amenities such as free WiFi and desk chairs, as well as sound-insulated walls and free bottled water.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 21-inch TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking (max 5 spaces per unit)

Things to do

  • Books

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • Elevator (72 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

HOTEL MUSEO XALAPA
Hotel HOTEL MUSEO XALAPA
XALAPA HOTEL MUSEO Hotel
MUSEO XALAPA
MUSEO
Hotel HOTEL MUSEO

Frequently asked questions

Is OYO Hotel Museo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at OYO Hotel Museo ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at OYO Hotel Museo ?

Check-out is at noon.

Where is OYO Hotel Museo located?

Located in the heart of Xalapa, this hotel is within a 15-minute walk of Museo ex-hacienda El Lencero, Xalapa Museum of Anthropology (MAX), and Herlu Xtremo. Macuiltepetl Ecological Park and Los Tecajetes Park are also within 2 mi (3 km).

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OYO Hotel Museo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 76 reviews
Rating 8 - Good. 24 out of 76 reviews
Rating 6 - Okay. 9 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 3 out of 76 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, central location. The staff Teresa and Lupita were great host's. Nice , polite and very helpful. We hope to return again sometime!
Stayed 6 nights in May 2025

6/10 Okay

Tonatihu

Liked: Property conditions & facilities
Escojimos este hotel mi novio y yo, ya que el fue a su propedeutico enfrente del hotel, que esta el hospital. Esta a 5 minutos caminando, esta perfecto en cuestion de ubicación. Puede mejorar la limpieza del cuarto y la atención. Pedimos mas toallas y no nos las quisieron dar (2 mas) y en la noche llegaron a caer hormigas en la cama del techo y salir en algunas corrientes de electricidad pegadas en la pared.
Stayed 8 nights in Nov 2025

10/10 Excellent

Leon

Liked: Cleanliness, property conditions & facilities
Cumple con el objetivo, lahabilitación muy limpia
Stayed 1 night in Oct 2025

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito limpio y seguro, recomiendo pedir las habitaciones que dan frente a la calle ya que son más grandes y se puede uno mover on más facilidad
Stayed 1 night in Sep 2025

8/10 Good

Edel

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel viejo, sencillo, lejos del centro. El personal es difícil.
Stayed 1 night in Oct 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Por lo que se paga está excelente y sobre todo muy limpio
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aunque el estacionamiento es muy pequeño es seguro
Stayed 1 night in Oct 2025

8/10 Good

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena atención en general
Stayed 1 night in Sep 2025

10/10 Excellent

César

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel y si lo recomendaré
Stayed 1 night in Sep 2025

8/10 Good

Rocio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Decente
Stayed 1 night in Aug 2025

8/10 Good

sergio

Liked: Staff & service, amenities
Realmente fue una muy buena estancia vale totalmente la pena, las condiciones eran buenas pero con un poco pueden ser excelentes un poquito de moho en techo de la regadera y sarro en la llave pero es normal de la zona por el nivel de humedad, la atención de la señorita MONICA si me gustaría destacarla es super atenta, amable y servicial por ella lo valió todo muchas gracias Mónica, definitivamente volvería.
Stayed 5 nights in Jul 2025

10/10 Excellent

Victor manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único detalle es que salían malos olores de la tarja de la regadera de ahí en fuera todo excelente
Stayed 2 nights in Jul 2025

2/10 Terrible

Daniela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deberían de darla de baja de la aplicación, es horrible, no me respetaron mi reservacion, no tienen estacionamiento cuando en la aplicación dice que si tienen
Stayed 1 night in Jul 2025

8/10 Good

Jose Juan

Liked: Cleanliness, staff & service, amenities
Que es muy buena atención amabilidad buen servicio todo al cien lo único malo malo es que no tiene ventilador o climaen la habitacion
Stayed 1 night in Jul 2025

10/10 Excellent

Juan Ramón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien.
Stayed 1 night in Jun 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es economico, limpio, la encargada que me recepciono muy atenta así como la persona que me contacto por la mañana, muy accesible para las plazas y hay elevador, tv agua caliente es seguro me Gusto para alojarme
Stayed 1 night in Jul 2025

10/10 Excellent

socorro

Liked: Cleanliness, amenities, property conditions & facilities
Limpio, cómodo para descansar
Stayed 1 night in Jun 2025

2/10 Terrible

DAISY ARIDAI

Disliked: Amenities, property conditions & facilities
No tienen aire acondicionado y los cuartos son muy pequeños las toallas, tienen mal aspecto. Percudidas y el personal no es amable
Stayed 4 nights in May 2025

10/10 Excellent

Candelaria Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities
De 6 habitaciones que reserve solo me reservaron 5
Stayed 2 nights in May 2025

10/10 Excellent

Neftalí

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Salvo por un detalle con el estacionamiento que se resolvió por parte del personal del hotel, todo perfecto
Stayed 1 night in May 2025

10/10 Excellent

Alan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una cálida bienvenida

¡Una maravilla! Si de verdad necesitas un lugar cálido que te reciba con los brazos abiertos, este es tu lugar. La atención es sumamente cálida, en mi caso, la señora de recepción muy amable y responde cualquier duda relacionada con el hotel. Limpieza excelente, comodidad de las camas ideal. El internet es algo lento pero hace bien su trabajo. Se te avisa que no es pet friendly así que por el simple aviso, ya es un punto. El lugar donde está ubicado es espléndido, solo un punto en contra que está muy cerca de un "hospital" (supongo, porque no pude llegar a leerlo pero si decía "urgencias"), por lo cual hubo bastante ruido por parte de ambulancias.
Stayed 1 night in May 2025

6/10 Okay

Magui

Liked: Cleanliness, amenities, property conditions & facilities
Está pequeña pero limpia, la habitacion bien el agua caliente nunca faltó, la gente amable pero no se queden en los cuartos que dan a la calle no pude dormir por el ruido , es una cale principal hay movimiento toda la noche, en la aplicación dice ventilador de techo o ventilador y NO HAY VENTILADORES, el calor estuvo horrible como nunca en xalapa y entre el ruido y el calor fueron 4 noches sin dormir.
Stayed 4 nights in May 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien por el momento
Stayed 1 night in May 2025

10/10 Excellent

José Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece una estancia buena, la atención del personal tanto de recepción como de limpieza es excelente. El único “inconveniente” por así decirlo es el ruido pero es entendible ya que está en avenida.
Stayed 3 nights in May 2025

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opcion comoda y económica

Un poco complicada la llegada, ya que aun no tenian registrada nuestra reservación, pero trato amable, despues unas horas se resolvió, habitación pequeña pero comoda, estacionamiento seguro y facturación rapida.
Stayed 1 night in Apr 2025
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Policies

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