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HB Xalapa

3.5 star property

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Reception - HB Xalapa (Xalapa)
Reception - HB Xalapa (Xalapa)
32-inch TV with cable channels - HB Xalapa (Xalapa)
Junior Suite Doble | In-room safe, desk, laptop workspace, soundproofing - HB Xalapa (Xalapa)
Terrace/patio - HB Xalapa (Xalapa)
Consider a stay at HB Xalapa and take advantage of a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

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Showing 5 of 5 rooms

View all photos for Habitacion Estandar Doble

Habitacion Estandar Doble | In-room safe, desk, laptop workspace, soundproofing

Habitacion Estandar Doble

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Doble

Junior Suite Doble | In-room safe, desk, laptop workspace, soundproofing

Junior Suite Doble

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar King

In-room safe, desk, laptop workspace, soundproofing

Habitacion Estandar King

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

In-room safe, desk, laptop workspace, soundproofing

Junior Suite King

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar King discapacitados

In-room safe, desk, laptop workspace, soundproofing

Habitacion Estandar King discapacitados

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Xalapa, HB Xalapa is in the business district. Plaza Las Animas Mall and Callejón del Diamante are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Los Berros Park and Los Lagos. Interactive Museum of Xalapa (MIX) and El Agora are also worth visiting. Visit our Xalapa travel guide
Map
Av. Lazaro Cardenas No. 9, Xalapa, VER, 91190

What's nearby

  • Interactive Museum of Xalapa (MIX)
    10 min walk - 0.6 miles
  • Plaza Las Animas Mall
    1 min drive - 1.2 miles
  • Xalapa University
    2 min drive - 1.4 miles
  • Plaza Las Americas Mall
    2 min drive - 1.7 miles
  • Los Berros Park
    6 min drive - 1.9 miles

Getting around

  • Xalapa Station
    10 min drive
  • Xalapa, Veracruz (JAL-El Lencero)
    13 min drive

Restaurants

  • Flor Catorce
    5 min walk
  • Kaliman
    6 min walk
  • Tacos La Vecindad
    4 min walk
  • Las Alitas De Pollito
    5 min walk
  • Bola de Oro
    5 min walk

About this property

HB Xalapa

Hotel in the business district, remodeled in 2024
You can look forward to a terrace, a garden, and dry cleaning/laundry services at HB Xalapa. In addition to a bar and a health club, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an electric car charging station, and luggage storage
  • A TV in the lobby, a 24-hour front desk, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 90 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Hair dryers and shampoo
  • 32-inch TVs with cable channels
  • Wardrobes/closets, eco-friendly cleaning products, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 195 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2007
  • Communal living room
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Renovated entire property - August 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet (varies based on length of stay), plus a deposit of MXN 1000 per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 195 for adults and MXN 145 for children
  • Pet deposit: MXN 1000 per day
  • Pet fee: MXN 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 7:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HB Hoteles
HB Hoteles Xalapa Hotel
HB Hoteles Hotel Xalapa
HB Hoteles Xalapa
HB Xalapa
Hoteles HB
Hoteles HB Xalapa
Hoteles Xalapa
Xalapa Hoteles
HB Xalapa Hotel
HB Xalapa Xalapa
HB Hoteles Xalapa
HB Xalapa Hotel Xalapa

Frequently asked questions

Does HB Xalapa have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–7:00 PM.

Is HB Xalapa pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 1000 per day and a fee of MXN 500 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at HB Xalapa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at HB Xalapa?

Check-out is at noon.

Where is HB Xalapa located?

Situated in the business district, this hotel is within 1 mi (2 km) of Interactive Museum of Xalapa (MIX), Plaza Las Animas Mall, and Xalapa University. Hospital Angeles Xalapa and Xalapa Gallery of Contemporary Art are also within 2 mi (3 km).

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Reviews

HB Xalapa Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 435 out of 637 reviews
Rating 8 - Good. 138 out of 637 reviews
Rating 6 - Okay. 34 out of 637 reviews
Rating 4 - Poor. 18 out of 637 reviews
Rating 2 - Terrible. 12 out of 637 reviews

Reviews

Verified

8/10 Good

Leobardo

Liked: Cleanliness, amenities, property conditions & facilities
Location and overall cleanliness of the property
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and service.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mainly, it is close to CAXA, public transportation is available 24/7 and safe. Staff is very amicable and ready to help.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient and the hotel is up to date
Stayed 1 night in Nov 2024
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & very upscale for the price
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is cleaned, the food and prices are good. Staff very friendly
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

JULIO

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Restaurant Service is a disaster and the good quality is bad
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and staff

I had a wonderful stay at the HB Xalapa. The staff was very friendly and professional. Despite being next to a busy road, the room was surprisingly quiet. The bed was amazing! I really slept well in and the room itself was well apportioned. The only reason I did not give top marks was because the WiFi was poor - I could not a consistent and stable connection and had to use data on my phone and give up trying to use my computer. For such a lovely hotel, it would have been nice to have a small fridge in the room but other than those 2 things I was very satisfied with my stay.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Clean, spacious room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was excellent! Fast and reliable.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Abel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Fernando Emmanuel

Liked: Amenities
NA
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Harry

Liked: Cleanliness, staff & service, amenities
☺️😉
Stayed 1 night in Nov 2024
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

David Salomón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified

8/10 Good

JULIO

Liked: Cleanliness, amenities
Disliked: Staff & service
Restaurant service is a disaster and food quality is bad
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
They not have refrigerator o ice machine there wasn’t in the restaurant
Stayed 4 nights in Oct 2024
Verified

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities
The elevator was not working or it would go down to the bottom level without taking you to your floor.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

TOMAS CARLOS FLORES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias cómodas , excelente trato de todo el personal en general
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación conveniente,limpio y con personal muy amable
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lic

Liked: Cleanliness, amenities, property conditions & facilities
Muy amables todo
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Omar

Liked: Cleanliness, amenities, property conditions & facilities
La comida
Stayed 1 night in Feb 2026