Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

HB Xalapa

3.5 star property
Hotel in Xalapa with free valet parking and a fitness center

Choose dates to view prices

Photo gallery for HB Xalapa

Reception
32-inch TV with cable channels
32-inch TV with cable channels
Terrace/patio
Junior Suite Doble | In-room safe, desk, laptop workspace, soundproofing
Consider a stay at HB Xalapa and take advantage of a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Habitacion Estandar Doble

Habitacion Estandar Doble | In-room safe, desk, laptop workspace, soundproofing

Habitacion Estandar Doble

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Doble

Junior Suite Doble | In-room safe, desk, laptop workspace, soundproofing

Junior Suite Doble

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Day bed
Private bathroom
Hair dryer
Coffee/tea maker
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar King

In-room safe, desk, laptop workspace, soundproofing

Habitacion Estandar King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

In-room safe, desk, laptop workspace, soundproofing

Junior Suite King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Day bed
Private bathroom
Hair dryer
Coffee/tea maker
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar King discapacitados

In-room safe, desk, laptop workspace, soundproofing

Habitacion Estandar King discapacitados

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Club Room, 1 King Bed | Property amenity

Gamma by Fiesta Americana Xalapa Nubara

Xalapa
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 559 reviews
Gamma by Fiesta Americana Xalapa Nubara

About the neighborhood

Map
Av. Lazaro Cardenas No. 9, Xalapa, VER, 91190

What's nearby

  • Plaza Las Animas Mall - 2 min drive - 1.0 mile
  • Xalapa University - 2 min drive - 1.4 miles
  • Plaza Las Americas Mall - 2 min drive - 1.7 miles
  • Xalapa Cathedral - 3 min drive - 2.1 miles
  • Juarez Park - 4 min drive - 2.4 miles

Getting around

  • Xalapa Station - 9 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 21 min drive

Restaurants

  • ‪Flor Catorce - ‬6 min walk
  • ‪Kaliman - ‬6 min walk
  • ‪Espresso 58 - ‬6 min walk
  • ‪Restaurante HB - ‬1 min walk
  • ‪Toks - ‬4 min walk

About this property

HB Xalapa

Hotel in the business district
You can look forward to a terrace, a garden, and dry cleaning/laundry services at HB Xalapa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free newspapers, and a banquet hall
  • A 24-hour front desk, smoke-free premises, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 90 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Hair dryers and shampoo
  • 32-inch TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Similar properties

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Fiesta Inn Xalapa

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,002 reviews
Fiesta Inn Xalapa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 195 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet (varies based on length of stay), plus a deposit of MXN 1000 per day
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 195 for adults and MXN 145 for children
  • Pet deposit: MXN 1000 per day
  • Pet fee: MXN 500 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HB Hoteles
HB Hoteles Xalapa Hotel
HB Hoteles Hotel Xalapa
HB Hoteles Xalapa
HB Xalapa
Hoteles HB
Hoteles HB Xalapa
Hoteles Xalapa
Xalapa Hoteles
HB Xalapa Hotel
HB Xalapa Xalapa
HB Hoteles Xalapa
HB Xalapa Hotel Xalapa

Frequently asked questions

Does HB Xalapa have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is HB Xalapa pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 1000 per day and a fee of MXN 500 per pet, per day.

How much is parking at HB Xalapa?

Self parking and valet parking are free at this property.

What time is check-in at HB Xalapa?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at HB Xalapa?

Check-out is at noon.

Where is HB Xalapa located?

Situated in the business district, this hotel is within 1 mi (2 km) of Interactive Museum of Xalapa (MIX), Plaza Las Animas Mall, and Xalapa University. Xalapa Gallery of Contemporary Art and Hospital Angeles Xalapa are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

HB Xalapa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 550 reviews
Rating 8 - Good. 129 out of 550 reviews
Rating 6 - Okay. 31 out of 550 reviews
Rating 4 - Poor. 15 out of 550 reviews
Rating 2 - Terrible. 11 out of 550 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mainly, it is close to CAXA, public transportation is available 24/7 and safe. Staff is very amicable and ready to help.
Stayed 2 nights in Oct 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & very upscale for the price
Stayed 2 nights in May 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was excellent! Fast and reliable.
Stayed 2 nights in May 2025

10/10 Excellent

Abel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025

10/10 Excellent

David Salomón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

6/10 Okay

Cesar Alfonso

They forgot to leave towels one time.
Stayed 4 nights in Dec 2023

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities
The elevator was not working or it would go down to the bottom level without taking you to your floor.
Stayed 1 night in Jun 2024

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable, personal muy amable y servicial, las habitaciones limpias y cómodas. La comida deliciosa.
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia de los Ángeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy cómoda, me gustaría calefacción en la alberca. Todo excelente
Stayed 1 night in Oct 2025

10/10 Excellent

Elda

Trato de los empleados excelente muy limpio el hotel ahora les falló un poco el sazón en la comida pero en general excelente
Stayed 3 nights in Oct 2025

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Me hubiera encantado me dieran habitación para mi esposo que es discapacitado ! De ahí todo bien !
Stayed 1 night in Sep 2025

10/10 Excellent

Ana Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuenta con todo lo necesario para una estancia cómoda y segura. El personal es atento y las instalaciones recién remodeladas quedaron muy bien. Gran variedad en el menú. Las habitaciones son amplias y confortables.
Stayed 1 night in Sep 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel estuvo bien, las habitaciones poco ventiladas y cuando llegué tenía un olor a encerrado. Creo que una buena ventilación estaría bien.
Stayed 1 night in Sep 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel y la atención y servicio del personal excelente
Stayed 4 nights in Sep 2025

8/10 Good

Gris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, se encuentra alimpio y con muebles bien cuidados. Precio accesible y personal muy amable. Lo único que la habitacion si se escuchaba algo de ruido de los pasillos sin embargo tolerable.
Stayed 1 night in Sep 2025

8/10 Good

XOCHITL

Liked: Cleanliness, amenities, property conditions & facilities
El cuarto limpio y cuidado...Las recepcionistas como en su mundo aunque no groseras ni nada ... La atención en el bufet super la sra muy amable y atenta todos en general.
Stayed 1 night in Aug 2025

10/10 Excellent

alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia dentro del hotel es muy comoda y la ha itacion en muy buenas condiciones y limpia.
Stayed 1 night in Aug 2025

10/10 Excellent

Mauricio

Muy bueno
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea Vaitiare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno lo recomendamos ampliamente.
Stayed 1 night in Aug 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recién remodelado y la atención de todo el personal: Excelente
Stayed 3 nights in Aug 2025

10/10 Excellent

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buena atencion del personal , sobretodo las mu

lo mejor que tiene el Hotel es el personal , muy atento y servicial. las puertas del baño causan problemas por que sale agua al resto del sanitario , ojala y lo solucionen
Stayed 4 nights in Jul 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien, lo unico que el agua de la regadera se salia hacia la taza y la puerta.
Stayed 1 night in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todas profesionales, limpio
Stayed 1 night in Jun 2025

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato del personal, en el restaurante muy amables y atentos todos los meseros. La comida deliciosa. Altamente recomendable.
Stayed 2 nights in Jun 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.