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City Express by Marriott Xalapa

3.5 star property
Hotel with free breakfast, 9-minute walk to Plaza Las Americas Mall

Choose dates to view prices

City Express by Marriott Xalapa sits in the heart of the city, offering practical comforts for travelers. Guests can enjoy continental breakfast, connect with free in-room WiFi, maintain workout routines at the gym, or handle business matters at the dedicated center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Blvd. Cristobal Colón, esq. Av. Lázaro Cárdenas 391, Xalapa, VER, 91190

What's nearby

  • Plaza Las Americas Mall - 2 min walk - 0.1 miles
  • Hospital Angeles Xalapa - 5 min walk - 0.3 miles
  • Xalapa University - 5 min walk - 0.3 miles
  • Big Bola Casino - 7 min walk - 0.4 miles
  • Plaza Las Animas Mall - 8 min walk - 0.5 miles

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 17 min drive

Restaurants

  • ‪Food Court Plaza Las Americas - ‬8 min walk
  • ‪Carl's Jr. - ‬8 min walk
  • ‪The Italian Coffee - ‬12 min walk
  • ‪Cafe Moretto City - ‬1 min walk
  • ‪Tacos y Antojitos "Chimal - ‬3 min walk

About this property

City Express by Marriott Xalapa

Hotel near Plaza Las Americas Mall
Located close to Hospital Angeles Xalapa and Plaza Las Animas Mall, City Express by Marriott Xalapa provides free continental breakfast, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Free self parking
  • Smoke-free premises, a TV in the lobby, and a vending machine
  • A reception hall, an elevator, and a front-desk safe
Room features
All 126 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Recycling, daily housekeeping, and desks

Similar properties

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
Fiesta Inn Xalapa
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
Fiesta Inn Xalapa

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Hotel Xalapa
City Express Xalapa
City Express Xalapa Hotel
City Express Xalapa
City Express by Marriott Xalapa Hotel
City Express by Marriott Xalapa Xalapa
City Express by Marriott Xalapa Hotel Xalapa

Frequently asked questions

Is City Express by Marriott Xalapa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Express by Marriott Xalapa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Xalapa?

Check-out is at 1 PM.

Where is City Express by Marriott Xalapa located?

Situated in Xalapa, this hotel is within a 15-minute walk of Plaza Las Americas Mall, Plaza Las Animas Mall, and Hospital Angeles Xalapa. Xalapeno Stadium and Xalapa Cathedral are also within 6 mi (10 km).

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Reviews

City Express by Marriott Xalapa Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 300 out of 587 reviews
Rating 8 - Good. 190 out of 587 reviews
Rating 6 - Okay. 59 out of 587 reviews
Rating 4 - Poor. 25 out of 587 reviews
Rating 2 - Terrible. 13 out of 587 reviews

Reviews

8/10 Good

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and attention... good location and easy access. Comfy!
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Go
Stayed 1 night in Oct 2024

10/10 Excellent

Julio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast is awful. I hated the plastic silverware
Stayed 3 nights in Jan 2025

10/10 Excellent

Miguel

Ok
Stayed 1 night in Dec 2024

8/10 Good

Rubicelia

Liked: Cleanliness
Disliked: Amenities
N/A
Stayed 3 nights in Nov 2024

10/10 Excellent

Aida

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy atento
Stayed 1 night in Oct 2025

10/10 Excellent

Felix

Staff was really friendly
Stayed 1 night in Oct 2025

10/10 Excellent

maría

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y check in rápido
Stayed 3 nights in Oct 2025

10/10 Excellent

luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Sep 2025

10/10 Excellent

Emmilia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen alojamiento, cumplió todo
Stayed 1 night in Sep 2025

10/10 Excellent

Dinora

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in May 2025

8/10 Good

Dinora

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusta quedarme en las habitaciones que tienen cocina y sofá, ya que la calidad es mayor.
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un poco más de atención en la recepción
Stayed 1 night in Aug 2025

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente dervicio
Stayed 1 night in Aug 2025

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente el check in rápido y eficiente. Siempre
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
No funcionava el minisplit correctamente
Stayed 1 night in Aug 2025

6/10 Okay

Enith

Disliked: Cleanliness, property conditions & facilities, room comfort

No lo recomiendo

Hotel sin aire acondicionado, sin teléfono en la habitación y sin toallas
Stayed 2 nights in Jul 2025

6/10 Okay

Enith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sin aire acondicionado

No sirve el aire acondicionado En las 6 habitaciones q hospedaron a mi familia, todos se quejaron del aire acondicionado, no había teléfono para comunicarse a recepción, muy poca cantidad y calidad de las toallas
Stayed 1 night in Jul 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Jul 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta bien ubicado, su desayuno buffet es lo suficiente. Lo mejor es el guardia Juan Carlos, super amanle y
Stayed 4 nights in Jul 2025

10/10 Excellent

Matilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo súper bien! Siempre que vamos a Jalapa elegimos ese lugar’.
Stayed 2 nights in Jul 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Yulissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente trato del personal, hubo falla en el clima pero nos dieron otra habitación para estar cómodos por nuestro bebé.
Stayed 1 night in Jul 2025

4/10 Poor

Juan

Liked: Cleanliness, staff & service
El clima a media noche empezo a hacer mucho ruido
Stayed 1 night in Jun 2025

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