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City Express by Marriott Xalapa

3.5 star property
Hotel with free breakfast, a quick walk to Plaza Las Americas Mall

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Photo gallery for City Express by Marriott Xalapa

Lobby
Room, 2 Double Beds | 1 bedroom, desk, iron/ironing board, free WiFi
Property amenity
Shower, free toiletries, towels
Suite, 1 Queen Bed with Sofa bed | 1 bedroom, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Blvd. Cristobal Colón, esq. Av. Lázaro Cárdenas 391, Xalapa, VER, 91190

What's nearby

  • Plaza Las Americas Mall - 2 min walk - 0.1 miles
  • Hospital Angeles Xalapa - 5 min walk - 0.3 miles
  • Plaza Las Animas Mall - 8 min walk - 0.5 miles
  • Xalapa University - 8 min walk - 0.5 miles
  • Xalapa Cathedral - 6 min drive - 3.7 miles

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 17 min drive

Restaurants

  • ‪Chili's - ‬6 min walk
  • ‪iHop - ‬11 min walk
  • ‪Tacos y Antojitos "Chimal - ‬3 min walk
  • ‪Nutrisa - ‬8 min walk
  • ‪Asadero Cien - ‬8 min walk

About this property

City Express by Marriott Xalapa

Hotel near Plaza Las Americas Mall
Located close to Hospital Angeles Xalapa and Plaza Las Animas Mall, City Express by Marriott Xalapa provides free continental breakfast, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Free self parking
  • A TV in the lobby, luggage storage, and a vending machine
  • Smoke-free premises, a front-desk safe, and a reception hall
Room features
All 126 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Recycling, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Hotel Xalapa
City Express Xalapa
City Express Xalapa Hotel
City Express Xalapa
City Express by Marriott Xalapa Hotel
City Express by Marriott Xalapa Xalapa
City Express by Marriott Xalapa Hotel Xalapa

Frequently asked questions

Is City Express by Marriott Xalapa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express by Marriott Xalapa?

Self parking is free at this property.

What time is check-in at City Express by Marriott Xalapa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Xalapa?

Check-out is at 1 PM.

Where is City Express by Marriott Xalapa located?

Situated in Xalapa, this hotel is within a 15-minute walk of Plaza Las Americas Mall, Plaza Las Animas Mall, and Hospital Angeles Xalapa. Xalapeno Stadium and Xalapa Cathedral are also within 6 mi (10 km).

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City Express by Marriott Xalapa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 272 out of 543 reviews
Rating 8 - Good. 181 out of 543 reviews
Rating 6 - Okay. 55 out of 543 reviews
Rating 4 - Poor. 23 out of 543 reviews
Rating 2 - Terrible. 12 out of 543 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jan 2025

10/10 Excellent

JOSE LUIS PONCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Sep 2023

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service excellent. The security guard very helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Julio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast is awful. I hated the plastic silverware
Stayed 3 nights in Jan 2025

8/10 Good

Tobali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Go
Stayed 1 night in Oct 2024

10/10 Excellent

Juan Jose

Liked: Amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2024

10/10 Excellent

RENE

Liked: Cleanliness, staff & service
Great
Stayed 1 night in May 2023

10/10 Excellent

Miguel

Ok
Stayed 1 night in Dec 2024

4/10 Poor

Amelia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not what we expected
Stayed 2 nights in Jul 2023

6/10 Okay

Jose

Liked: Amenities
Normal
Stayed 1 night in Nov 2024

8/10 Good

Rubicelia

Liked: Cleanliness
Disliked: Amenities
N/A
Stayed 3 nights in Nov 2024

4/10 Poor

Zaaena Valerio

Liked: Cleanliness, staff & service, property conditions & facilities
Was the service of expedía, I got a confirmation of my room but the hotel didnt have it and I has to pay for that twice
Stayed 1 night in Mar 2023

2/10 Terrible

Humberto Perez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El Aire Acondicionado no funcionaba. Pregunté al personal y me dijeron que esperara a que enfriara. Nuca Enfrió. Además el cuarto olía muy mal. Nunca volveré a ese hotel, ni porque me regalaran la estancia.
Stayed 1 night in May 2025

10/10 Excellent

Dinora

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen lugar, el desayuno mucho mejor que en otras ocasiones. Limpio y tranquilo. Aguas y enseres de baño. bien y suficientes.
Stayed 1 night in May 2025

10/10 Excellent

JOSE

Stayed 1 night in May 2025

10/10 Excellent

Eduardo

Liked: Staff & service
No sirve el aire acondicionado
Stayed 1 night in May 2025

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Hola… Fue una atención excepcionalmente amable, cuidan mucho a los huéspedes; la limpieza es notable y la seguridad. Solamente será recomendar el cambio de productos para la higiene dentro de la habitación, porque les falta calidad al shampoo y a la crema; así como, algunas toallas nos tocaron ya desgastadas… Gracias
Stayed 1 night in Apr 2025

10/10 Excellent

ana karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno esta muy rico
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan Jair

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar
Stayed 1 night in Mar 2025

10/10 Excellent

JOSE LUIS PONCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación muy buen
Stayed 1 night in Feb 2025

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y buen trato todo muy rápido en recepción
Stayed 1 night in Mar 2025

8/10 Good

jesus

Stayed 1 night in Mar 2025