City Express by Marriott Xalapa

3.5 star property
Mornings start with continental breakfast at this centrally located Xalapa hotel, making it easy to fuel up before exploring nearby attractions

Choose dates to view prices

Photo gallery for City Express by Marriott Xalapa

Lobby lounge - City Express by Marriott Xalapa (Xalapa)
Fitness facility - City Express by Marriott Xalapa (Xalapa)
Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets - City Express by Marriott Xalapa (Xalapa)
Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets - City Express by Marriott Xalapa (Xalapa)
Free daily continental breakfast - City Express by Marriott Xalapa (Xalapa)
City Express by Marriott Xalapa sits in the heart of the city, offering practical comforts for travelers. Guests can enjoy continental breakfast, connect with free in-room WiFi, maintain workout routines at the gym, or handle business matters at the dedicated center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 2 Double Beds

8.6 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Room, 1 Queen Bed

8.4 out of 10
Very good
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Xalapa is home to City Express by Marriott Xalapa. Travelers who have shopping on the agenda can visit Plaza Las Americas Mall and Plaza Las Animas Mall. Looking to enjoy an event or a game while in town? See what's going on at Xalapeno Stadium. Visit our Xalapa travel guide
Map
Blvd. Cristobal Colón, esq. Av. Lázaro Cárdenas 391, Xalapa, VER, 91190

What's nearby

  • Plaza Las Americas Mall
    2 min walk - 0.1 miles
  • Xalapa University
    5 min walk - 0.3 miles
  • Plaza Las Animas Mall
    8 min walk - 0.5 miles
  • Power Center Xanat
    2 min drive - 1.2 miles
  • Interactive Museum of Xalapa (MIX)
    4 min drive - 1.9 miles

Getting around

  • Xalapa Station
    13 min drive
  • Xalapa, Veracruz (JAL-El Lencero)
    17 min drive

Restaurants

  • Chili's Grill & Bar
    6 min walk
  • Café Don Justo
    7 min walk
  • Carl's Jr.
    8 min walk
  • Food Court Plaza Las Americas
    8 min walk
  • Burger King
    8 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 2012
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is City Express by Marriott Xalapa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Express by Marriott Xalapa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Xalapa?

Check-out is at 1 PM.

Where is City Express by Marriott Xalapa located?

Situated in Xalapa, this hotel is within a 10-minute walk of Xalapa University and Plaza Las Americas Mall. Plaza Las Animas Mall and Hospital Angeles Xalapa are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

City Express by Marriott Xalapa Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 361 out of 673 reviews
Rating 8 - Good. 202 out of 673 reviews
Rating 6 - Okay. 64 out of 673 reviews
Rating 4 - Poor. 28 out of 673 reviews
Rating 2 - Terrible. 18 out of 673 reviews

Reviews

Verified

10/10 Excellent

Felix

Staff was really friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service excellent. The security guard very helpful.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ana Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carlos ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO EXCELENTE
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Jul 2025
Verified

8/10 Good

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and attention... good location and easy access. Comfy!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

JOSE LUIS PONCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Alfonso

Liked: Cleanliness, staff & service
Smart TV that don't work, low water pressure and little hot water, and no working heater for cold nights
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dinora

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in May 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

RENE

Liked: Cleanliness, staff & service
Great
Stayed 1 night in May 2023
Verified

4/10 Poor

Amelia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not what we expected
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Go
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Julio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast is awful. I hated the plastic silverware
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Tobali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Juan Jose

Liked: Amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Miguel

Ok
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Jose

Liked: Amenities
Normal
Stayed 1 night in Nov 2024
Verified

8/10 Good

Rubicelia

Liked: Cleanliness
Disliked: Amenities
N/A
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

ezequiel

Disliked: Cleanliness, amenities
The bed was horrible. It had a horrible smell and was uncomfortable. There were dead bugs in the hall to the room.
Stayed 2 nights in Oct 2023