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Pullman Wuxi New Lake

4.5 star property
Luxury hotel with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Pullman Wuxi New Lake

Indoor pool
Reception
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 43.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds

Executive Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Executive Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Superior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior detail

Ascott New District Wuxi

  • Pool
  • Washer
  • Dryer
  • Parking included
9.6 out of 10, Exceptional, 10 reviews
Ascott New District Wuxi

About the neighborhood

Map
30 Hefeng Road, New District, Wuxi, Jiangsu, 214135

What's nearby

  • Wuxi High-tech Zone - 1 min walk - 0.0 miles
  • Wuxi Museum - 11 min drive - 6.9 miles
  • Nanchan Temple Antique Market - 13 min drive - 7.9 miles
  • Wuxi Grand Orient Department Store - 14 min drive - 8.9 miles
  • Three Kingdoms City (Southeast Gate) - 24 min drive - 12.0 miles

Getting around

  • Yixing High-Speed Railway Station - 28 min drive
  • Wuxi (WUX-Shuofang) - 13 min drive

Restaurants

  • ‪橙色主义 - ‬12 min walk
  • ‪星巴克 - ‬16 min walk
  • ‪海贝咖啡 - ‬20 min walk
  • ‪柯林咖啡餐厅 - ‬16 min walk
  • ‪芭菲 - ‬3 min walk

About this property

Pullman Wuxi New Lake

Luxury hotel near Lake Tai
Located close to Wuxi Museum, Pullman Wuxi New Lake provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Free in-room WiFi is available to all guests, along with a gym and a business center.
Additional perks include:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, an electric car charging station, and express check-out
  • Express check-in, a front-desk safe, and a ballroom
Room features
All 404 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Aqua Lounge
  • La Cuisine
  • Le Chinois Chinese

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests may be requested by the property to provide documentation of travel history from the 14 days prior to check-in (such as showing passport immigration stamps) and/or a green QR health code.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CNY 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pullman New Hotel Wuxi Lake
Pullman Wuxi New Lake
Pullman Wuxi New Lake Hotel
Pullman New Lake Hotel
Pullman New Lake
Pullman Wuxi New Lake Wuxi
Pullman Wuxi New Lake Hotel
Pullman Wuxi New Lake Hotel Wuxi

Frequently asked questions

Does Pullman Wuxi New Lake have a pool?

Yes, this property has an indoor pool.

Is Pullman Wuxi New Lake pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Wuxi New Lake?

Self parking is free at this property.

What time is check-in at Pullman Wuxi New Lake?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pullman Wuxi New Lake?

Check-out is at noon.

Where is Pullman Wuxi New Lake located?

Located in Bin Hu District, this luxury hotel is 1.8 mi (2.8 km) from Lake Tai and within 9 mi (15 km) of Wuxi Museum and Nanchan Temple Antique Market. Center 66 and Suning Plaza are also within 9 mi (15 km).

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Pullman Wuxi New Lake Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 52 out of 114 reviews
Rating 8 - Good. 45 out of 114 reviews
Rating 6 - Okay. 9 out of 114 reviews
Rating 4 - Poor. 2 out of 114 reviews
Rating 2 - Terrible. 6 out of 114 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raillin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 10 nights in Oct 2024

10/10 Excellent

LEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

VICTOR

Stayed 2 nights in May 2024

2/10 Terrible

Zhiqiang

Stayed 2 nights in Nov 2023

10/10 Excellent

Sansu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Oct 2023

4/10 Poor

Reine

Stayed 1 night in Oct 2023

10/10 Excellent

Kwok Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel good stay

I live in here few times already. The hotel is comfortable and surrounding is very silent. And Wuxi is very quiet as well. I like this hotel.
Stayed 2 nights in May 2021

10/10 Excellent

Kwok Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip, good hotel indeed

很好，很安静的一个城市。
Stayed 2 nights in May 2021

8/10 Good

YUAN

Stayed 2 nights in Apr 2021

6/10 Okay

Irina

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Below average

Below expectation, far from everywhere, unknowledgeable staff, old property, not as good as on the pictures.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

全体的に満足

部屋は綺麗で清潔、フロントスタッフも好感が持てた。朝食も種類豊富で満足。 一つ残念な点、部屋に置かれている家具が、安っぽく粗雑。テーブルには傷、脚は錆びがあり、荷物置き台もボロボロ、バスタブの金属の取っ手もネジが取れているのか、プラプラ。 ホテル全体は古さを感じず綺麗なだけに、細かな所の雑さが特に目立って、非常に勿体ない感じ。 ホテル内の日本食レストランは、コロナで休業していた為、中華レストランで食事。価格もリーズナブルで、どれも美味しかった。
Stayed 1 night in Apr 2021

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall it’s a good stay

Maybe it’s just me but there is no air conditioning in April and felt odd. Only heat or regular fan is available for temperature control.
Stayed 2 nights in Mar 2021

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight treat - spoilt because no restaurants open neither was the bar
Stayed 1 night in Aug 2020

10/10 Excellent

Sehyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔이 매우 넓고, 깨끗합니다. 단 짜르광장에서는 머네요
Stayed 2 nights in Jan 2020

10/10 Excellent

CHIH JENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Soo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
청소를 잘해주고서비스 좋지만 주변에 시설이 별로 없음 나머지는 다 좋았음 수영장도 젛았고 티비도 좋았거 방도 깔끔했다
Stayed 14 nights in Nov 2019

8/10 Good

You Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店周遭沒什麼商店，很安靜

還習慣
Stayed 1 night in Dec 2019

8/10 Good

Zhaoyang

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The following descriptions are all actual encounters are not fabricated. I stayed at Pullman hotels, 9/25/2019, Wuxi, China. When I slept in the midnight, I found that I was bitten by an unknown insect. When I turned on the light, I found at least 5 bedbugs on my bed! It was too scary, even the hotel immediately changed a room to me, but I don't recommend Pullman hotels for you. All above just for your reference when you are going to booking your stay. 以下敘述皆為事實，無任何虛造，我在2019/9/25入住中國江蘇無錫鉑爾曼酒店，半夜被不知名蟲子给咬了，開燈查看才知道至少5隻的床蝨在我床上，雖然酒店立即換了房間給我，還是太駭人了，提供給你們參考，謝謝。
Stayed 1 night in Sep 2019

8/10 Good

Kit Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常不错，值得选择
Stayed 1 night in Jul 2019

10/10 Excellent

Man Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

You Sheng

普通

硬體維護不太ok(浴室淋浴間有霉斑） 早餐也普通。
Stayed 2 nights in Jun 2019