Crowne Plaza Wuxi City Center by IHG

Luxury hotel with 5 restaurants and a full-service spa

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Down comforters, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Bar
Spa
Parking included
Breakfast available
24/7 front desk

Room options

All rooms

1 bed

2 beds

Showing 27 of 27 rooms

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed

Air conditioning

LCD TV

Down duvet

Blackout drapes/curtains

Hair dryer

Deep soaking bathtub

Rainfall showerhead

Sleeps 3
1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed

Air conditioning

LCD TV

Down duvet

Blackout drapes/curtains

Hair dryer

Deep soaking bathtub

Rainfall showerhead

Sleeps 3
1 King Bed

Standard Room, 1 King Bed, Business Lounge Access (High Floor)

Highlights

Soundproofed

Air conditioning

Club Lounge

LCD TV

Down duvet

Blackout drapes/curtains

Hair dryer

Deep soaking bathtub

Sleeps 3
1 King Bed

Standard Room, 1 King Bed, Business Lounge Access (Canal View, High Floor)

Highlights

Soundproofed

Air conditioning

Club Lounge

LCD TV

Down duvet

Blackout drapes/curtains

Hair dryer

Deep soaking bathtub

Sleeps 3
1 King Bed

Suite, 1 Bedroom

Highlights

Soundproofed

Air conditioning

LCD TV

Down duvet

Blackout drapes/curtains

Hair dryer

Deep soaking bathtub

Rainfall showerhead

Sleeps 3
1 King Bed

Suite, 1 Bedroom, Business Lounge Access (Canal View)

Highlights

Soundproofed

Air conditioning

Club Lounge

LCD TV

Blackout drapes/curtains

Separate bedroom

Down duvet

Hair dryer

Sleeps 3
1 King Bed

Suite, 1 Bedroom, Business Lounge Access

Highlights

Soundproofed

Air conditioning

Club Lounge

LCD TV

Down duvet

Blackout drapes/curtains

Hair dryer

Deep soaking bathtub

Sleeps 3
1 King Bed

Suite, 1 Bedroom, Business Lounge Access (High Floor)

Highlights

Soundproofed

Air conditioning

Club Lounge

LCD TV

Down duvet

Blackout drapes/curtains

Hair dryer

Deep soaking bathtub

Sleeps 3
1 King Bed

Standard Room (Upgraded)

Highlights

Soundproofed

Air conditioning

LCD TV

Down duvet

Blackout drapes/curtains

Hair dryer

Deep soaking bathtub

Rainfall showerhead

Sleeps 3
1 Twin Bed

Standard Room

Highlights

Soundproofed

Air conditioning

LCD TV

Down duvet

Blackout drapes/curtains

Hair dryer

Deep soaking bathtub

Rainfall showerhead

Sleeps 3
1 Twin Bed

Suite

Highlights

Soundproofed

Air conditioning

Kitchen

LCD TV

Down duvet

Blackout drapes/curtains

Hair dryer

Deep soaking bathtub

Sleeps 4
1 King Bed

Suite, 1 Bedroom (Canal View)

Highlights

Soundproofed

Air conditioning

LCD TV

Blackout drapes/curtains

Separate bedroom

Down duvet

Hair dryer

Deep soaking bathtub

Sleeps 3
1 King Bed

Standard Room, 2 Twin Beds

Highlights

Soundproofed

Air conditioning

LCD TV

Down duvet

Blackout drapes/curtains

Hair dryer

Deep soaking bathtub

Rainfall showerhead

Sleeps 3
2 Twin Beds

Standard Room, 2 Twin Beds (High Floor)

Highlights

Soundproofed

Air conditioning

LCD TV

Down duvet

Blackout drapes/curtains

Hair dryer

Deep soaking bathtub

Rainfall showerhead

Sleeps 3
2 Twin Beds

Crowne Plaza Superior Twin Room

Sleeps 2
2 Twin Beds

Crown Superior Twin Room On High Floor

Sleeps 2
2 Twin Beds

Crown One-Bedroom Suite

Sleeps 2
1 King Bed

Crown Superior Double Bed Room On High Floor With Canal-View Executive Room

Sleeps 2
1 Queen Bed

Crown Deluxe Executive One-Bedroom Suite

Sleeps 2
1 King Bed

Crown Plaza Club Deluxe Room

Sleeps 2
1 King Bed

Crown Executive One-Bedroom Suite

Sleeps 2
1 King Bed

Superior Room

Sleeps 2
1 King Bed OR 2 Twin Beds

Crowne Plaza Superior Room

Sleeps 2
1 Queen Bed OR 2 Twin Beds

Crown Canal-View One-Bedroom Suite

Sleeps 2
1 King Bed

Crown Superior Double Bed Room On High Floor

Sleeps 2
1 King Bed

Crown Canal-View Executive One-Bedroom Suite

Sleeps 2
1 King Bed

Crowne Plaza Superior Double Room

Sleeps 2
1 King Bed

Similar properties

Pool
Hot Tub
Spa
Parking included

About the neighborhood

18 Yonghe Road Nanchang District, Wuxi, Jiangsu, 214023

What's nearby

Wuxi Museum - 10 min walk - 0.6 miles
Nanchan Temple Antique Market - 2 min drive - 1.5 miles
Sanyang Parkson - 3 min drive - 2.1 miles
Center 66 - 4 min drive - 2.3 miles
Wuxi Grand Orient Department Store - 4 min drive - 2.5 miles

Getting around

Suzhou New District Railway Tram Stop - 30 min drive
Shanghai Pudong Intl. Airport (PVG) - 149 min drive

Restaurants

‪荞麦家 - ‬5 min walk
‪小胖子功夫龙虾 - ‬7 min walk
‪北疆饭店 - ‬7 min walk
‪凯宾斯基美食廊 - ‬1 min walk
‪艺海国际酒店 - ‬1 min walk

About this property

Crowne Plaza Wuxi City Center by IHG

Luxury family-friendly hotel near Wuxi Museum

Located close to Nanchan Temple Antique Market and Sanyang Parkson, Crowne Plaza Wuxi City Center by IHG provides a terrace, shopping on site, and a coffee shop/cafe. Treat yourself to a body treatment, aromatherapy, or a body scrub at the onsite spa. Be sure to enjoy a meal at the 5 on-site restaurants, including breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a playground and a hair salon.

You'll also enjoy perks such as:

An indoor pool
Free self parking
Buffet breakfast (surcharge), express check-out, and express check-in
Tour/ticket assistance, a gift shop, and multilingual staff

Room features

All 400 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.

Other amenities include:

Down comforters and rollaway/extra beds (surcharge)
Bathrooms with rainfall showers or deep soaking bathtubs plus free toiletries and hair dryers
LCD TVs with cable channels and DVD players
Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site

Food and drink

Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee
2 bars/lounges
5 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Cafe Berlin
Fang Yuan Cantonese
Feng Huang Lobby Lounge
Paulaner Brauhaus

Things to do

Arcade/game room
Free children's club
Full-service spa
Health club
Indoor pool
Playground
Sauna
Shopping

Family friendly

Arcade/game room
DVD player
Free children's club
Indoor pool
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference space
Meeting rooms

Outdoors

Terrace

Full-service spa

Aromatherapy
Body scrubs
Facials
Hydrotherapy
In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)

1 building
22 floors
Ballroom
Banquet hall
Built in 2007
Designated smoking areas
Reception hall

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Rollaway/extra bed (surcharge)

Bathroom

Bathtub or shower
Deep soaking bathtub or rainfall showerhead
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

DVD player
LCD TV with cable/satellite channels
Pay movies

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 PM

Contactless check-in available

Express check-in available

Check-out

Check-out before 11:30 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 250.0 per stay

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Rollaway bed fee: CNY 250.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Wuxi City Center Hotel

Kempinski Wuxi

Kempinski Wuxi Hotel

Wuxi Kempinski

Wuxi Kempinski Hotel

Frequently asked questions

Does Crowne Plaza Wuxi City Center by IHG have a pool?

Yes, this property has an indoor pool.

Is Crowne Plaza Wuxi City Center by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Wuxi City Center by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Wuxi City Center by IHG?

Check-in start time: 2 PM; Check-in end time: 12:30 PM.

What time is check-out at Crowne Plaza Wuxi City Center by IHG?

Check-out is at 11:30 AM.

Where is Crowne Plaza Wuxi City Center by IHG located?

This family-friendly hotel is located in the city center, within 2 mi (3 km) of Wuxi Museum and Nanchan Temple Antique Market. Center 66 and Sanyang Parkson are also within 3 mi (5 km).

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Crowne Plaza Wuxi City Center by IHG Reviews

8.2

Very Good

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Justus

Mar 17, 2025

Liked: Staff & service

Good for the price. Lobby and some areas may been some renewal

Stayed 3 nights in Mar 2025

8/10 Good

Hans

Dec 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Dongmock

Nov 29, 2024

Stayed 2 nights in Nov 2024

2/10 Terrible

CHIMIN

Mar 26, 2023

Stayed 1 night in Mar 2023

10/10 Excellent

Palanisamy

Mar 18, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Feb 2021

8/10 Good

Verified traveler

Sep 21, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top notch room, wifi worked, nice desk, upscale bathroom with both bath and shower, included rain forest nozzle. Staff is very friendly, usually greeting you with a smile and saying "Good morning," even when just walking by. No gift shop. Nice selection of sandwiches, sodas when going out for the day. Lucas, the concierge, was awesome. He knew I like Diet Coke and made sure I had one before leaving on a tour. The bar/cafe is iffy--for me. Live music, very loud, and hardly anyone in the cafe ... I think the music drives people away. It did me! I didn't want to have a nice drink and meal with that music pounding in my ears!! So I went elsewhere. But overall, top notch place, and great staff, with a working knowledge of English.

Stayed 3 nights in Sep 2019

10/10 Excellent

Lerusha

Aug 22, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD FOR BUSINESS

Good stay, clean, neat and convenient.

Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Jul 20, 2019

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

打掃衛生非常不行很明顯看出沒有換床單連上一個客人在床上吃的紫菜碎都可以留下來自助餐食物也太少了

Stayed 2 nights in Jul 2019

8/10 Good

Hejian

Jul 5, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was excellent, except no power = nothing worked for more than 2 hours on Monday. Waited more than 30 min. for an elevator.

Stayed 4 nights in Jun 2019

8/10 Good

Lap Wah

Jul 3, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店感觉比较旧，灯光有点昏暗但气氛不是很好。Coffee Shop的甜品一般。

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Jun 15, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

出差無錫好選擇

客房/飯店清潔度：好，床鋪很好睡服務品質：好，前台可以再零活一些。飯店設施：好飯店位置：安靜

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Jun 15, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveler

Apr 23, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Jan 28, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Jan 5, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2018

10/10 Excellent

Fengyuan

Oct 6, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不错

国庆期间住客很多，但客房隔音很好，室内很安静。行政套房比较宽敞，视野也不错。

Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Sep 29, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2018

8/10 Good

Kwok Ho

Aug 19, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

各方面都很滿意，唯獨是房間的電源位不足，當我需要燙衫時，要將燙衫板搬到近書桌位置，有點不方便

Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Aug 1, 2018

Liked: Cleanliness, staff & service, room comfort

Mixed experience: not sure if I would stay again.

This is considered a "5 star" hotel in China. For a large international brand, there were issues: 1. Front desk staff was friendly and helpful, with most speaking proficient English. Sven was especially helpful. 2. Restaurant and wait staff were not as proficient with English. 3. Public areas were looking worn-out/dated. Chairs in restaurants were too low for the tables. 4. Food in restaurants was good, but service was slow. 4. Room service was fairly priced, but repeated things like forgetting silverware, condiments, or incomplete orders made the process not enjoyable. 5. One night, my child had a nose bleed. There was blood on the linens. Upon check-out we found we were charged an extra "cleaning fee" for this. While this type of charge may be common (?) in China, I have never had it happen in Europe, the United States or other Asian countries. For a minor incident over a 9 night stay, I thought this was a bit much. I had never had this happen to me in China before.

Stayed 8 nights in Jul 2018

10/10 Excellent

Kyungkwon

Apr 8, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

청결하고 조용하고 좋았습니다.

8/10 Good

Verified traveler

Apr 5, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

(๑•ૅㅁ•๑)チェックインで割り込み★

人種差なのでしょうがチェックイン時に、後から来た中国人に割り込みされました。ホテルの人も何も言わなかったです。

6/10 Okay

BA

Apr 4, 2018

Liked: Cleanliness, staff & service

整體還可以的!

其中有些想要評價一下: 1) 早餐, 我訂的雙床間, 但到酒店時, 說房間只包一位早餐, 我覺得滿奇怪的, 我從未試過有酒店會這樣安排, 明明就是訂雙床, 卻只包一位早餐? 2) 冷氣, 從一進房就開冷氣, 但一直都不涼, 直到晚上8點多忍不住打電話去客服, 客服來到才解釋, 每房空調只開通半個小時, 著我等下, 就會涼? 解釋說, 8點前的都是中央通風而已?

Stayed 1 night in Mar 2018

10/10 Excellent

M.J.

Mar 29, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goed hotel in Wuxi

Prima hotel, goede service.

8/10 Good

Colorful, SF, CA

Mar 25, 2018

Liked: Cleanliness, staff & service, room comfort

Location location location

Check-in is fast and a room with great view is assigned. Staff is very efficient and nice. The hotel’s decoration is golden tone and it reminds me China’s 1980s’ Canton area vulgarly decorating style. The room is a business suite and equipped with desk, basic business tools such as stapler, paper clips, eraser, etc. Internet cable is also ready. WiFi is free. However, they still use 1980s’ electric kettle and instant coffee. There is no brand name for anything. Location is terrible. It is not too far away from major attractions but public transportation is limited. It is not walking distance to anywhere. Also, because of the one-way traffic next to the hotel, it is very difficult for the local Didi drivers to find where the entrance is. This city has a dedicated lane for bike riders. However, because cars double park so frequently and occupy the bike lane, bike riders often have to risk their life being hit by a car.

Stayed 2 nights in Mar 2018

10/10 Excellent

wenjie

Mar 12, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不错的一次体验！京杭大运河的夜景不错哟

Stayed 1 night in Mar 2018

Crowne Plaza Wuxi City Center by IHG

Choose dates to view prices

Photo gallery for Crowne Plaza Wuxi City Center by IHG

Reviews

Popular amenities

Room options

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Highlights

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

View all photos for Standard Room, 1 King Bed, Business Lounge Access (High Floor)

Standard Room, 1 King Bed, Business Lounge Access (High Floor)

Highlights

View all photos for Standard Room, 1 King Bed, Business Lounge Access (Canal View, High Floor)

Standard Room, 1 King Bed, Business Lounge Access (Canal View, High Floor)

Highlights

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

View all photos for Suite, 1 Bedroom, Business Lounge Access (Canal View)

Suite, 1 Bedroom, Business Lounge Access (Canal View)

Highlights

View all photos for Suite, 1 Bedroom, Business Lounge Access

Suite, 1 Bedroom, Business Lounge Access

Highlights

View all photos for Suite, 1 Bedroom, Business Lounge Access (High Floor)

Suite, 1 Bedroom, Business Lounge Access (High Floor)

Highlights

View all photos for Standard Room (Upgraded)

Standard Room (Upgraded)

Highlights

View all photos for Standard Room

Standard Room

Highlights

View all photos for Suite

Suite

Highlights

View all photos for Suite, 1 Bedroom (Canal View)

Suite, 1 Bedroom (Canal View)

Highlights

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds

Highlights

View all photos for Standard Room, 2 Twin Beds (High Floor)

Standard Room, 2 Twin Beds (High Floor)

Highlights

View all photos for Crowne Plaza Superior Twin Room

Crowne Plaza Superior Twin Room

View all photos for Crown Superior Twin Room On High Floor

Crown Superior Twin Room On High Floor

View all photos for Crown One-Bedroom Suite

Crown One-Bedroom Suite

View all photos for Crown Superior Double Bed Room On High Floor With Canal-View Executive Room

Crown Superior Double Bed Room On High Floor With Canal-View Executive Room

View all photos for Crown Deluxe Executive One-Bedroom Suite

Crown Deluxe Executive One-Bedroom Suite

View all photos for Crown Plaza Club Deluxe Room

Crown Plaza Club Deluxe Room

View all photos for Crown Executive One-Bedroom Suite

Crown Executive One-Bedroom Suite

View all photos for Superior Room

Superior Room

View all photos for Crowne Plaza Superior Room

Crowne Plaza Superior Room

View all photos for Crown Canal-View One-Bedroom Suite

Crown Canal-View One-Bedroom Suite

View all photos for Crown Superior Double Bed Room On High Floor

Crown Superior Double Bed Room On High Floor

View all photos for Crown Canal-View Executive One-Bedroom Suite

Crown Canal-View Executive One-Bedroom Suite

View all photos for Crowne Plaza Superior Double Room

Crowne Plaza Superior Double Room

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About the neighborhood

What's nearby

Getting around