Holiday Inn & Suites Marlborough, an IHG Hotel

3.0 star property
Hotel in Marlborough with fitness center and 24-hour business center

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May 2024

Holiday Inn & Suites Marlborough, an IHG Hotel

Photo gallery for Holiday Inn & Suites Marlborough, an IHG Hotel

Exterior
Indoor pool
Suite, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Daily buffet breakfast for a fee
Reception

Overview of Holiday Inn & Suites Marlborough, an IHG Hotel

7.6

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the neighborhood

265 Lakeside Ave, Marlborough, MA, 01752
  • Popular LocationApex Entertainment Center3 min drive
  • Popular LocationNew England Sports Center6 min drive
  • Popular LocationMarlborough Country Club6 min drive
  • AirportBoston, MA (BOS-Logan Intl.)44 min drive

Room options

Standard Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Deep soaking bathtub
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Deep soaking bathtub
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Deep soaking bathtub
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Deep soaking bathtub
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Deep soaking bathtub
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Accessible, Roll-in Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Deep soaking bathtub
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Marlborough

Holiday Inn & Suites Marlborough, an IHG Hotel is located in Marlborough. Apex Entertainment Center and Charmed are local attractions and those in the mood for shopping can visit Solomon Pond Mall and Northborough Crossing. New England Sports Center and Roller Kingdom are also worth visiting. Spend some time exploring the area's activities, including ice skating.

What's nearby

  • Apex Entertainment Center - 3 min drive
  • Marlborough Hospital - 4 min drive
  • New England Sports Center - 6 min drive
  • Marlborough Country Club - 6 min drive
  • Solomon Pond Mall - 7 min drive

Getting around

  • Southborough Station - 12 min drive
  • Logan International Airport (BOS) - 44 min drive

Restaurants

  • Apex Entertainment - 3 min drive
  • Chick-Fil-A - 3 min drive
  • McDonald's - 2 min drive
  • Chipotle Mexican Grill - 2 min drive
  • Starbucks - 3 min drive

About this property

Holiday Inn & Suites Marlborough, an IHG Hotel

Hotel remodeled in 2020
Dry cleaning/laundry services, a bar, and a gym are just a few of the amenities provided at Holiday Inn & Suites Marlborough, an IHG Hotel. Be sure to enjoy a meal at Lago Grille, the onsite family restaurant. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and an elevator
  • ATM/banking services, luggage storage, and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff
Room features
All 172 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • On-request microwaves, coffee/tea makers, and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends; USD 11.50–11.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lago Grille
  • Lago Lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business center
  • 7,298 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Renovated entire property - June 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 11.50–11.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0006431700
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Marlborough
Holiday Inn Marlborough

Frequently asked questions

Does Holiday Inn & Suites Marlborough, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn & Suites Marlborough, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn & Suites Marlborough, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn & Suites Marlborough, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn & Suites Marlborough, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn & Suites Marlborough, an IHG Hotel located?

Situated in Marlborough, this hotel is within 1 mi (2 km) of Peter Rice Homestead and Apex Entertainment Center. John Brown Bell and UMass Memorial - Marlborough Hosptial are also within 2 mi (3 km).

Holiday Inn & Suites Marlborough, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 76 out of 209 reviews" "
Rating 8 - Good. 58 out of 209 reviews" "
Rating 6 - Okay. 43 out of 209 reviews" "
Rating 4 - Poor. 19 out of 209 reviews" "
Rating 2 - Terrible. 13 out of 209 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Leslie

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

4/10 Poor

Joshua

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decent hotel
There was roaches in both rooms that even got into our luggage and clothes the grossed experience ever had a Hilton. The staff. Were super helpful and friendly and breakfast was great.
Stayed 3 nights in Oct 2023

4/10 Poor

Christopher

Stayed 1 night in Sep 2023

10/10 Excellent

Ariel, New London

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Kathleen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar/restaurant was great. Friendly bartender and food was great. Check in was not friendly. I was overcharged and not allowed free breakfast because of booking through Travelocity! Poor practice to say the least! Next booking I will do directly with hotel!
Stayed 1 night in Sep 2023

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Extremely satisfied with cleanliness of the room and hotel in general.
Stayed 1 night in Sep 2023

8/10 Good

Amy

Traveled with family
Liked: Cleanliness
Nice
Stayed 2 nights in Aug 2023

10/10 Excellent

Lauren

Traveled with family
Liked: Amenities
Clean, conveniently located Friendly staff, very good breakfast, easy check in and out
Stayed 1 night in Aug 2023

6/10 Okay

Abraham

Stayed 1 night in Aug 2023

8/10 Good

Bert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023