Vacations Close To Wonderworks

This is not the room I paid for and I respectfully request a refund. Our unit was completely outdated, barely had any water pressure, no living/seating dining area, and 2 very run down beds with a miniature tv. No kitchen. The pictures showed a full bath, king bed, and couch with seating area, not to mention an ocean view with balcony. Our unit did not even have a balcony. This is wrong on so many levels to take someone’s money like this and I will be requesting a chargeback from credit company as well as continuing to review if not corrected. Please make this situation right.

This resort worked out well for my family of 4 (with children age 3 and 4). A bit outdated but everything worked properly except the phone in room, which I didn’t need nor did I ask for it to be fixed. Very clear communication with the hotel staff and house keeping was very helpful!! Bar’s and restaurants were absolutely amazing on site!! Pools and lazy river were good but I do think it’s time for a remodel of the indoor pools etc, saw too many people slip/almost slip on the stairs and I wouldn’t say it was the cleanest either but like I said it worked for my family, all the people on our floor were so absolutely nice! If you also are looking to see any shows go see the concierge they will get you right! Also I think breakfast should be included it would outweigh the cons and make the price more worthwhile, doordash and walmart can deliver to hotel as well! ended up extending our stay a few days and it worked out fine AC needs a little help doesn’t really keep room cool 24/7, Will stay again!!!

I Like everything