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Clarion Pointe Winston – Salem Downtown

2.5 star property

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Lobby - Clarion Pointe Winston – Salem Downtown (Winston-Salem)
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WiFi (free) - Clarion Pointe Winston – Salem Downtown (Winston-Salem)
Lobby - Clarion Pointe Winston – Salem Downtown (Winston-Salem)
Free daily breakfast - Clarion Pointe Winston – Salem Downtown (Winston-Salem)
Benton Convention Center is located near Clarion Pointe Winston – Salem Downtown, which provides free breakfast, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

WiFi (free)

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

WiFi (free)

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | WiFi (free)

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 2 Double Beds Nonsmoking

WiFi (free)

2 Double Beds Nonsmoking

  • 9 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 1 King Bed Nonsmoking Accessible

WiFi (free)

1 King Bed Nonsmoking Accessible

  • 6 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed Nonsmoking

WiFi (free)

1 King Bed Nonsmoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Winston-Salem is home to Clarion Pointe Winston – Salem Downtown. Old Salem and Frank L. Horton Museum Center are cultural highlights, and travelers looking to shop may want to visit Hanes Mall and Reynolda Manner Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Truist Stadium or Joe White Tennis Center at Hanes Park. Visit our Winston-Salem travel guide
View more Guest Houses in Winston-Salem
Map
200 S. Broad Street, Winston-Salem, NC, 27101

What's nearby

  • An aerial view of a city with red-roofed buildings, green parks, and a distant city skyline.
    Old Salem
    14 min walk - 0.8 miles
  • Truist Stadium
    6 min walk - 0.4 miles
  • Benton Convention Center
    16 min walk - 0.9 miles
  • Winston Salem State University
    2 min drive - 1.7 miles
  • University of North Carolina School of the Arts
    2 min drive - 1.3 miles

Getting around

  • High Point Station
    25 min drive
  • Winston-Salem, NC (INT-Smith Reynolds)
    9 min drive

Restaurants

  • Downtown Grille
    14 min walk
  • Vintage Sofa Bar
    9 min walk
  • Foothills Brewing
    12 min walk
  • Quanto Basta: Italian Eatery & Wine Bar
    10 min walk
  • Second & Green Tavern
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free breakfast available daily

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

More

  • Smoking not allowed

Room amenities

Entertainment

  • Flat-screen TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Clarion Pointe Winston – Salem Downtown pet-friendly?

Yes, Clarion Pointe Winston – Salem Downtown allows pets (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Clarion Pointe Winston – Salem Downtown?

Check-in begins at 3:00 PM.

What time is check-out at Clarion Pointe Winston – Salem Downtown?

Check-out is at 11:00 AM.

Where is Clarion Pointe Winston – Salem Downtown located?

Situated in Winston-Salem, this guesthouse is within 1 mi (2 km) of Truist Stadium, Benton Convention Center, and Wake Forest University Baptist Medical Center. Old Salem and Home Moravian Church are also within 1 mi (2 km).

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Reviews

Clarion Pointe Winston – Salem Downtown Reviews

6.0

5.4

Cleanliness

4.6

Amenities

6.4

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 19 out of 62 reviews
Rating 8 - Good. 7 out of 62 reviews
Rating 6 - Okay. 8 out of 62 reviews
Rating 4 - Poor. 9 out of 62 reviews
Rating 2 - Terrible. 19 out of 62 reviews

Reviews

Verified

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The original room we were given was occupied. The next room had a broken TV. The third room had a toilet seat that was so loose you felt like you were on a rollercoaster. The blankets had cigarette burns in them, and though the room was non-smoking it smelled like cigarettes. The staff was friendly and worked with us to fix the room issues she could control.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chynna

Liked: Cleanliness, staff & service, amenities
Staff is amazing. Very clean
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures on Google are incorrect there is no inside to this motel, was not a safe area, called for hours about a late arrival no one answered, Orbitz themselves tried before and after I arrived, nothing (the calls started at a normal check-in time.). Didn’t get to stay, not that I would want to with the activity going on currently in a dispute for a refund.
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole hotel is under construction, which I hope will be better once it is all done because it’s a great location, right by the walking bridge. However, during this construction a lot is not done. The first room I was checked into did not have an AC hooked up and half of the products still were wrapped as if they had been put in the room that day. The night person moved me right away and the next room was fine. There were holes in the wall and unfinished construction in my room when I checked in to that room as well. Very noisy, people walking by the room (on the second floor) at 2 am yelling.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

TONY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Sad

When I First pulled up I started to leave because small groups of ppl walking around , but companions wanted to give it a try …. Checked in lady at front desk was great with good personality . Then it all goes downhill . Got to room and couple guys smoking pot infront of room , went inside and got worse . AC didn’t work , No outlets work , burns in top sheet , stains and some kind of liquid , shower had brown stuff / stains …. I didn’t even unpack , I went back turned keys in , stated issues and left , couple pictures attached .
Burnt holes
Some kind of stain / liquid
Shower
Stayed 1 night in Apr 2025
Verified

6/10 Okay

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom had not been cleaned. Residue remaining in toilet. Hair everywhere in shower. Water pipes sound as if they will soon explode. Mold in restroom. Continental breakfast is an embarrassment.
Stayed 1 night in Jul 2026
Verified

8/10 Good

Mark Fenner

Liked: Cleanliness, property conditions & facilities
Convenient location DT Winston nice price and nice enough comfortable bed. Would stay again.
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selection was poor. I am used to a continental breakfast to include toast eggs bacon juices yogurt. This one just had waffles and cereal
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Kitty

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was filthy, gross, disgusting!!! We left and got a nice room elsewhere. You should not recommend this place to anyone!!!!
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Claudia

Disliked: Cleanliness, amenities, property conditions & facilities
This was a last minute one night day, so I was grateful that the hotel had availability. However, our non-smoking room smelled of thick smoke, the linens did not smell fresh and actually the towel looked so soiled the tank of the toilet was sitting a skew. Our smoke detector was on attached.I did not feel comfortable sleeping in the room. The hotel they give us fresh towels and linens to change our bedding.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Divonti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk worker was shady cause he don't have BAWadY.. flapppyyy and bidder
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Edna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms did not smell clean. we ask for non-smoking and the room smelled like smoke. The lamp fixtures were broken. Wifi was terrible. We will never stay here again.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Dwayne

Liked: Amenities
Disliked: Property conditions & facilities
Something else
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Mark

Liked: Staff & service, property conditions & facilities
I would say that the room was fair--not great. The bed was comfortable with clean sheets, but the room was supposed to be non-smoking and it smelled a bit of smoke. One bedside lamp was not plugged in as there was no outlet nearby, and the phone at the other bedside table was disconnected. The desk near the front had a lamp that did not work, but thankfully the outlet worked to plug in my cellphone. The bathroom was average with a bathtub that looked liked slightly dirty in places. The room overall was clean and quiet, and the air conditioning worked fine. Some of the furnishings looked worn and needed to be replaced.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Stanley

Liked: Cleanliness
Disliked: Staff & service, amenities
The room was mostly clean. The shower was falling apart. The breakfast was poorly refurbished and old fruit, cold coffee minimal choices. The waffles were good. The worst thing that happened was that the desk clerk took my drivers license and did not return it. I did not notice until I was at my next destination an hour and 45 mins away. I tried to call the front desk several times with no answer. Finally someone answered, yes they kept my license. I had no choice but to make a round trip, 3.5 hours plus the hour and 45 I just drove, to retrieve my license. I was mad.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Terron

Disliked: Cleanliness, amenities
Room smelled had to be moved to a different room . Room was not clean even the water was dirty. This was not what was expected nor portrayed. A horrible and discomfortable stay. Will not recommend nor use again.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Todd

Liked: Staff & service
The room was not clean, there was mud on the carpet from the previous occupants. There was no shampoo in the room, the breakfast supplies were not kept stocked.
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Hannah

I checked in and a separate patron was given the same room key as me so that did not make me feel safe at all. And it doesn’t help that the whole place smells like an ashtray. After finding out I was unexpectedly sharing a room with a random man, I gave back the room key and left. It was so bad I didn’t feel safe enough to spend one night.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Sametta

Disliked: Cleanliness, amenities, property conditions & facilities
This property is horrible. I booked 2 rooms here for a last minute outting with friends. There were stains on the furniture, the toilet rocks enough to lift off the floor, the sink is stopped up, the smoke detector is covered with a grocery bag. And none of this even begins to explain the filth. I used a towel the wipe the surfaces and it was a brown dingy before I could finish. The bathtub had hair, some kind of pink and white residues, and buildup that was green and black. I am overly pissed off and even more frustrated. This almost reunited my putting and costed me more money that it should have. The property had no one on staff to clean the rooms so I had to do it myself. I want my money back for both of these.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Timothy

Liked: Cleanliness
Disliked: Property conditions & facilities
Need someone to help you with the tv
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Charlene

It was fine
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

alice

Liked: Cleanliness, staff & service, property conditions & facilities
It was worth what I paid for it .
Stayed 1 night in Sep 2025
Verified

8/10 Good

Bevyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was renovation going on in the reception area
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Laurel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I liked about the property wast the young lady who was the attendant that helped me finally get a room that was suitable after 4 tries. It was a long 10+ day of traveling from out of town and she understood.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Palmina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is unsafe, and the photos are not accurate.
Stayed 1 night in Apr 2025