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Clarion Pointe Winston – Salem Downtown

Property class: 2.5

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Photo gallery for Clarion Pointe Winston – Salem Downtown

A modern hotel room with a cityscape view, a sofa, two armchairs, a coffee table, and a desk with a computer. - Clarion Pointe Winston – Salem Downtown (Winston-Salem)
A hotel sign for Clarion Pointe by Choice Hotels. - Clarion Pointe Winston – Salem Downtown (Winston-Salem)
A modern hotel lobby with a reception desk, seating area, and vending machines. - Clarion Pointe Winston – Salem Downtown (Winston-Salem)
A hotel room with a bed, a desk, a chair, a lamp, and a wall with a cityscape painting. - Clarion Pointe Winston – Salem Downtown (Winston-Salem)
A modern reception area with seating, a reception desk, and a refrigerator labeled "RECHARGE REFRESH". - Clarion Pointe Winston – Salem Downtown (Winston-Salem)
Benton Convention Center is located near Clarion Pointe Winston – Salem Downtown, which provides free breakfast, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, and a lamp.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, and a lamp.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, and a lamp.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Winston-Salem is home to Clarion Pointe Winston – Salem Downtown. Old Salem and Frank L. Horton Museum Center are cultural highlights, and travelers looking to shop may want to visit Hanes Mall and Reynolda Manner Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Truist Stadium or Joe White Tennis Center at Hanes Park. Visit our Winston-Salem travel guide
View more Guest Houses in Winston-Salem
Map
200 S. Broad Street, Winston-Salem, NC, 27101

What's nearby

  • An aerial view of a city with red-roofed buildings, green parks, and a distant city skyline.
    Old Salem
    14 min walk - 0.8 miles
  • Truist Stadium
    6 min walk - 0.4 miles
  • Benton Convention Center
    16 min walk - 0.9 miles
  • Winston Salem State University
    2 min drive - 1.7 miles
  • University of North Carolina School of the Arts
    2 min drive - 1.3 miles

Getting around

  • High Point Station
    25 min drive
  • Winston-Salem, NC (INT-Smith Reynolds)
    9 min drive

Restaurants

  • Vintage Sofa Bar
    9 min walk
  • Joyner's Bar
    11 min walk
  • Foothills Brewing
    12 min walk
  • Quanto Basta: Italian Eatery & Wine Bar
    10 min walk
  • Young Cardinal
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free breakfast available daily

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

More

  • Smoking not allowed

Room amenities

Entertainment

  • Flat-screen TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Is Clarion Pointe Winston – Salem Downtown pet-friendly?

Yes, Clarion Pointe Winston – Salem Downtown allows pets (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Clarion Pointe Winston – Salem Downtown?

Check-in begins at 3:00 PM.

What time is check-out at Clarion Pointe Winston – Salem Downtown?

Check-out is at 11:00 AM.

Where is Clarion Pointe Winston – Salem Downtown located?

Situated in Winston-Salem, this guesthouse is within 1 mi (2 km) of Truist Stadium and Benton Convention Center. Old Salem and Home Moravian Church are also within 1 mi (2 km).

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Reviews

Clarion Pointe Winston – Salem Downtown Reviews

5.6

5.2

Cleanliness

4.2

Amenities

6.2

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 22 out of 85 reviews
Rating 8 - Good. 11 out of 85 reviews
Rating 6 - Okay. 10 out of 85 reviews
Rating 4 - Poor. 11 out of 85 reviews
Rating 2 - Terrible. 31 out of 85 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff is amazing. Very clean
Stayed 4 nights in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The original room we were given was occupied. The next room had a broken TV. The third room had a toilet seat that was so loose you felt like you were on a rollercoaster. The blankets had cigarette burns in them, and though the room was non-smoking it smelled like cigarettes. The staff was friendly and worked with us to fix the room issues she could control.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures on Google are incorrect there is no inside to this motel, was not a safe area, called for hours about a late arrival no one answered, Orbitz themselves tried before and after I arrived, nothing (the calls started at a normal check-in time.). Didn’t get to stay, not that I would want to with the activity going on currently in a dispute for a refund.
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole hotel is under construction, which I hope will be better once it is all done because it’s a great location, right by the walking bridge. However, during this construction a lot is not done. The first room I was checked into did not have an AC hooked up and half of the products still were wrapped as if they had been put in the room that day. The night person moved me right away and the next room was fine. There were holes in the wall and unfinished construction in my room when I checked in to that room as well. Very noisy, people walking by the room (on the second floor) at 2 am yelling.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Sad

When I First pulled up I started to leave because small groups of ppl walking around , but companions wanted to give it a try …. Checked in lady at front desk was great with good personality . Then it all goes downhill . Got to room and couple guys smoking pot infront of room , went inside and got worse . AC didn’t work , No outlets work , burns in top sheet , stains and some kind of liquid , shower had brown stuff / stains …. I didn’t even unpack , I went back turned keys in , stated issues and left , couple pictures attached .
Burnt holes
Some kind of stain / liquid
Shower
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Every room smells like smoke If it were marketed as a full smoking hotel then it would be fine
Stayed 2 nights in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was not friendly. room was uninhabitable. smell was horrific. bugs in the room. smoke detector chirping every 10 seconds. faucet pulled completely out of the sink when used. staff did not seem to care about the complaints or that we left without staying.
Stayed 2 nights in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start? I got there at 9:30pm expecting a clean room, first of all the key wasn’t working, after changing it, I got in and the smell of smoke… and I got a non smoking room! The TV wasn’t working, they were supposed to stand maintenance and they never got there, microwave was never cleaned, mirrors were disgusting, toilet and tub had mold, and the worst part….. there was dry blood behind the bathroom door.
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
The property was clean but there was a mouse in the room.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Couldn’t get towels for 2 days:: housekeepers got me so called clean towels from a dirty room. WiFi didn’t work half the time- There was a lot of ppl hanging around outside of rooms and in parking all loud screaming. Just plain out disrespectful.
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I've stayed at Clarion's before and was appalled at how disgusting this place was. It should be condemned and torn down. Dirty sheets. Hair in the bed. Odor of smoke that made me want to vomit. Couch/chair looked liked someone gave birth on it. Door to the bathroom where someone clearly punched and kicked the door and the patch job was terrible. The bypass lock on the outside was drilled out. I felt unsafe as someone could potential enter the room without a key. We checked out and drove 1.5 hrs south as we would not have slept well that evening.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Convenient location DT Winston nice price and nice enough comfortable bed. Would stay again.
Stayed 4 nights in Feb 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Vagrants. Too many long-term tenants.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Clarion Pointe Winston-Salem Downtown is, as the name implies, located near the city center. Unfortunately, this hotel appears to be serving as a home for a number of people, and solo travelers and travelers with young children or impressionable teenagers would probably do well to avoid it. I was asked for money by someone in the parking lot within minutes of arriving at the property. A number of people seemed to be hanging out on the property, to the point where on the only full day I stayed in Winston-Salem I made a point of *not* parking at the hotel in the afternoon. I was so uncomfortable at this hotel that I skipped breakfast on my second and last day there. I haven't even mentioned my room. Someone had either smoked or burned incense in mine. Probably related: The smoke detector had been ripped off the wall. The three lamps in the room featured one lightbulb between them. The shower was clean but the toilet did not flush properly and I had to complain twice before anyone tended to it. I do NOT plan to stay here again.
Stayed 2 nights in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selection was poor. I am used to a continental breakfast to include toast eggs bacon juices yogurt. This one just had waffles and cereal
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom had not been cleaned. Residue remaining in toilet. Hair everywhere in shower. Water pipes sound as if they will soon explode. Mold in restroom. Continental breakfast is an embarrassment.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was filthy, gross, disgusting!!! We left and got a nice room elsewhere. You should not recommend this place to anyone!!!!
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The first room I was given was filthy and the toilet wouldn’t stop running. I asked for a new room and at that point was just too tired to try for a third time… The only reasonable price for this hotel is free and you clean it yourself. Staff was very nice, but both rooms had a smell to them and neither toilet worked correctly. I’m pretty sure you could find the DNA of at least 15 different people in this hotel room… I don’t think it’s been thoroughly cleaned in months. Breakfast was also slim pickings.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
This was a last minute one night day, so I was grateful that the hotel had availability. However, our non-smoking room smelled of thick smoke, the linens did not smell fresh and actually the towel looked so soiled the tank of the toilet was sitting a skew. Our smoke detector was on attached.I did not feel comfortable sleeping in the room. The hotel they give us fresh towels and linens to change our bedding.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk worker was shady cause he don't have BAWadY.. flapppyyy and bidder
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms did not smell clean. we ask for non-smoking and the room smelled like smoke. The lamp fixtures were broken. Wifi was terrible. We will never stay here again.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Property conditions & facilities
Something else
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
I would say that the room was fair--not great. The bed was comfortable with clean sheets, but the room was supposed to be non-smoking and it smelled a bit of smoke. One bedside lamp was not plugged in as there was no outlet nearby, and the phone at the other bedside table was disconnected. The desk near the front had a lamp that did not work, but thankfully the outlet worked to plug in my cellphone. The bathroom was average with a bathtub that looked liked slightly dirty in places. The room overall was clean and quiet, and the air conditioning worked fine. Some of the furnishings looked worn and needed to be replaced.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
The room was not clean, there was mud on the carpet from the previous occupants. There was no shampoo in the room, the breakfast supplies were not kept stocked.
Stayed 2 nights in Jan 2026