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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel with free breakfast, near Hanes Mall

Choose dates to view prices

Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

Lobby lounge
Exterior
Bar (on property)
Indoor pool, open 8 AM to 10 PM, pool umbrellas
42-inch LCD TV with cable channels, TV, Netflix

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Bar (on property)

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

42-inch LCD TV with cable channels, TV, Netflix

Studio, 1 King Bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

42-inch LCD TV with cable channels, TV, Netflix

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

42-inch LCD TV with cable channels, TV, Netflix

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
Pillowtop bed
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Hanes Mall

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,006 reviews
Comfort Suites Hanes Mall

About the neighborhood

Map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 2 min drive - 1.3 miles
  • Novant Health Forsyth Medical Center - 3 min drive - 2.1 miles
  • Wake Forest University Baptist Medical Center - 6 min drive - 4.8 miles
  • Benton Convention Center - 8 min drive - 6.3 miles
  • Wake Forest University - 14 min drive - 7.3 miles

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 82 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Golden Corral - ‬2 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Cookout - ‬18 min walk
  • ‪Olive Garden - ‬2 min drive

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

Hotel near Hanes Mall
At Springhill Suites by Marriott Winston-Salem Hanes Mall, you can look forward to free full breakfast, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • An indoor pool with pool umbrellas
  • Free self parking
  • Express check-out, express check-in, and a 24-hour front desk
  • A computer station, meeting rooms, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 95 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with free toiletries and hair dryers
  • 42-inch LCD TVs with Netflix and premium channels
  • Separate sitting areas, recycling, and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 13 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Frequently asked questions

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM–10 PM.

Is Springhill Suites by Marriott Winston-Salem Hanes Mall pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Self parking is free at this property.

What time is check-in at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Check-in begins at 3:00 PM.

What time is check-out at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Check-out is at noon.

Where is Springhill Suites by Marriott Winston-Salem Hanes Mall located?

Situated in Winston-Salem, this hotel is within 2 mi (3 km) of Hanes Mall, Bowlero Winston-Salem, and Wilkes Regional. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 3 mi (5 km).

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Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Property was very clean and staff was very helpful and accommodating
Stayed 3 nights in May 2025

10/10

Fantastic stay. Friendly staff.
Stayed 1 night in Apr 2025

10/10

Really Nice!
Stayed 1 night in Mar 2025

10/10

This location is under construction but still provided quality service. The suite was clean, plenty of room.
Stayed 1 night in May 2025

10/10

Nice staff… clean rooms
Stayed 1 night in Mar 2025

8/10

The property was conveniently located to restaurants and shopping.
Stayed 1 night in Mar 2025

10/10

Smells wonderful
Stayed 1 night in Mar 2025

10/10

Good size room and comfortable bed.
Stayed 1 night in Mar 2025

10/10

Hotel was excellent from check in to check out.
Stayed 1 night in Feb 2025

10/10

Front desk check In was very friendly and easy. Nice spacious room, bed comfortable, clean!
Stayed 1 night in Mar 2025

6/10

If I was aware of the constitution in the lobby I would not have booked this hotel.
Stayed 2 nights in May 2025

2/10

Property under renovations. Mattress very uncomfortable.
Stayed 1 night in May 2025

10/10

Very clean, very helpful and courteous staff, and very convenient to food and shopping. Will definitely stay again.
Stayed 1 night in Feb 2025

10/10

Very nice room, good wifi service, helpful staff, excellent breakfast.
Stayed 2 nights in Dec 2024

10/10

I really liked everything, i would like to comeback
Stayed 1 night in Mar 2025

10/10

This is where I like to stay when visiting Winston Salem. It's close to everything and the hospital when visiting a family friend.
Stayed 1 night in Feb 2025

8/10

I was only there for one night everything was great no complaints will return soon
Stayed 1 night in Mar 2025

10/10

I wasn't warned about ongoing renovation that's happening
Stayed 1 night in May 2025

10/10

Great staff
Stayed 1 night in Feb 2025

10/10

all was perfect.
Stayed 2 nights in Feb 2025

8/10

I loved it was very quiet. It was clean. The carpets needed cleaning. We had a problem with flying stink bugs calledthem) stink
Stayed 2 nights in Apr 2025

6/10

Strong cigarette stink in our room.
Stayed 1 night in Apr 2025

10/10

Felt safe and comfortable. Only thing i had to ask for more towels as our room slept 4 but only had towels for 3
Stayed 3 nights in Feb 2025

10/10

Enjoyed our stay.
Stayed 1 night in Jul 2024

8/10

Great staff!
Stayed 2 nights in Nov 2024