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Quality Inn & Suites Hanes Mall

2.5 star property
Hotel with free breakfast, a quick walk to Novant Health Forsyth Medical Center

Choose dates to view prices

Photo gallery for Quality Inn & Suites Hanes Mall

Seasonal outdoor pool
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Point of interest
Aerial view

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Accessible Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Accessible Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Smoking (Upgrade)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior

Sleep Inn Hanes Mall

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 1,001 reviews
Sleep Inn Hanes Mall

About the neighborhood

Map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103

What's nearby

  • Novant Health Forsyth Medical Center - 5 min walk - 0.3 miles
  • Hanes Mall - 10 min walk - 0.6 miles
  • Wake Forest University Baptist Medical Center - 4 min drive - 2.2 miles
  • Benton Convention Center - 6 min drive - 3.8 miles
  • Wake Forest University - 11 min drive - 5.4 miles

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Golden Corral - ‬19 min walk
  • ‪Dave & Buster's - ‬13 min walk

About this property

Quality Inn & Suites Hanes Mall

Hotel near Novant Health Forsyth Medical Center
Located close to Hanes Mall and Wake Forest University Baptist Medical Center, Quality Inn & Suites Hanes Mall provides free self-serve breakfast, a garden, and a business center. Guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, a 24-hour front desk, and 3 meeting rooms
  • A banquet hall, a reception hall, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 146 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 26 to September 04

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Quality Inn & Suites Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn & Suites Hanes Mall pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites Hanes Mall?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Hanes Mall?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Quality Inn & Suites Hanes Mall?

Check-out is at 11 AM.

Where is Quality Inn & Suites Hanes Mall located?

Located in the heart of Winston-Salem, this hotel is within a 10-minute walk of Novant Health Forsyth Medical Center and Hanes Mall. Wake Forest University Baptist Medical Center and Truist Stadium are also within 3 mi (5 km).

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Quality Inn & Suites Hanes Mall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 264 out of 1004 reviews
Rating 8 - Good. 307 out of 1004 reviews
Rating 6 - Okay. 172 out of 1004 reviews
Rating 4 - Poor. 113 out of 1004 reviews
Rating 2 - Terrible. 148 out of 1004 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10

Nice place, polite desk clerk
Stayed 1 night in May 2025

10/10

It was great!!
Stayed 1 night in Jun 2025

2/10

In desperate need of remodeling. The only good thing about this property is the staff
Stayed 1 night in Apr 2025

10/10

Nothing particularly but I enjoyed my stay
Stayed 2 nights in Apr 2025

2/10

Property is very old and out dated. The hotel lost hot water for the last 2 days wwe were there. I’ll be submitting a request for a refund. I’m done with Quality Inns.
Stayed 3 nights in May 2025

10/10

Enjoy comfort and convenience without the frills at their welcoming 3-star hotel.
Stayed 1 night in Mar 2025

4/10

The facility was older, which didn't matter that much, but the hot water being out when i was trying to get ready for my brother's funeral was just beyond unacceptable!
Stayed 6 nights in May 2025

10/10

Staff is always polite and respectful to the guests and overall it is a nice hotel to stay at considering it is not one of the “high end” hotels that some like myself can’t afford to stay at.
Stayed 2 nights in Feb 2025

10/10

Check in/out process ans employees were friendly and quick/easy. Beds were comfy. Room was clean. The tv for some reason was a pain to manage... every time i cut it on i had to "retune" the channels in order to be able to change the channels and i wish the water pressure would have been better (but thats just my preference). Other than those two small areas, neither of which were a huge deal, our stay was nice.
Stayed 1 night in Apr 2025

4/10

the property was having remodeling done and it wasn't noted on web site of said property,it was a bad visit.
Stayed 3 nights in May 2025

2/10

Room assigned wasn’t cleaned. Rumpled bed. Old pizza box. Busted light. Smoke alarm falling off wall. Shared photos with front desk and they didn’t care.
Stayed 3 nights in May 2025

2/10

Horrible room, smelly, scary surroundings and people
Stayed 1 night in Apr 2025

10/10

Some items (door lock needed a battery) need updated. Propery help was fantastic.
Stayed 1 night in Apr 2025

2/10

Tv didn’t work. Coffee maker ice machines didn’t work. Check I took forever Lobby reeked of marijuana place was just trashy
Stayed 2 nights in May 2025

2/10

BEWARE!!! This property is not at all what you see in the photos. As soon as we arrived to check in, we realized we had been scammed. It's a dump! The property looks like it hasn't been cleaned, painted or fixed up in YEARS! And the people loitering outside made it feel very sleazy. Unless you’re looking for a "room-by-the-hour" kind of place, DO NOT book here! RUN! The manager refused to admit that the property was misrepresented in the photos and refused to give us a refund. Thankfully we ended up staying at the Courtyard Marriott Hanes Mall which was just a few minutes away and had a wonderful stay. It was well worth paying $20 more! And fyi, the glowing reviews are fake!
Stayed 1 night in May 2025

10/10

Adequate lodging for the price
Stayed 2 nights in Jan 2025

2/10

The bed was broken there was mold in the bath room . phone would not call out had 1roll of toilet paper.
Stayed 4 nights in Apr 2025

8/10

Kristy went beyond to make sure my stay was exceptional!! Very nice lady.
Stayed 1 night in Feb 2025

4/10

Was not very clean. Smelt damp and musty. Hair was in the sheets and towels.
Stayed 1 night in Apr 2025

2/10

Pull the covers back on one of the beds and there was a big pink stain on the sheets. That was very nasty.

8/10

quiet property even though it is located in a busy area of the city
Stayed 2 nights in Oct 2024

8/10

Staff was very nice. Hotel might not be modern but it’s clean and safe.
Stayed 1 night in Dec 2024

8/10

The facility was clean all around and the staff was really nice
Stayed 4 nights in Dec 2024

8/10

Its all good
Stayed 2 nights in Mar 2025

8/10

it was really quiet
Stayed 1 night in Feb 2025