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Quality Inn & Suites Hanes Mall

2.5 star property
Guests relax in the tranquil garden or enjoy refreshing swims in the seasonal outdoor pool while attentive staff members provide assistance throughout their stay

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Photo gallery for Quality Inn & Suites Hanes Mall

Lobby - Quality Inn & Suites Hanes Mall (Winston-Salem)
Free daily self-serve breakfast - Quality Inn & Suites Hanes Mall (Winston-Salem)
Desk, blackout drapes, iron/ironing board, free WiFi - Quality Inn & Suites Hanes Mall (Winston-Salem)
Courtyard - Quality Inn & Suites Hanes Mall (Winston-Salem)
Seasonal outdoor pool - Quality Inn & Suites Hanes Mall (Winston-Salem)
Located near Novant Health Forsyth Medical Center, Quality Inn & Suites Hanes Mall welcomes travelers with free breakfast and a peaceful garden. The property offers a business center and WiFi. Guests appreciate the attentive staff who help create a comfortable experience.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Accessible Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Smoking (Upgrade)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 3
  • 1 King Bed

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  • Parking included
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About the neighborhood

Located in Winston-Salem, Quality Inn & Suites Hanes Mall is in the city center. Looking to enjoy an event or a game? See what's going on at Truist Stadium or Lawrence Joel Veterans Memorial Coliseum. Visit our Winston-Salem travel guide
Map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103

What's nearby

  • Wake Forest University
    Wake Forest University
    9 min drive - 6.5 miles
  • Novant Health Medical Park Hospital
    2 min walk - 0.1 miles
  • Novant Health Forsyth Medical Center
    5 min walk - 0.3 miles
  • Hanes Mall
    10 min walk - 0.6 miles
  • Adventure Landing Winston-Salem
    12 min walk - 0.7 miles

Getting around

  • High Point Station
    26 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    81 min drive

Restaurants

  • McDonald's
    14 min walk
  • The Cookie House
    16 min walk
  • Texas Roadhouse
    18 min walk
  • Golden Corral
    18 min walk
  • Whataburger
    11 min walk

About this property

Quality Inn & Suites Hanes Mall

Hotel near Novant Health Forsyth Medical Center
Located close to Hanes Mall and Wake Forest University Baptist Medical Center, Quality Inn & Suites Hanes Mall provides free self-serve breakfast, a garden, and a business center. Guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, a banquet hall, and a 24-hour front desk
  • A reception hall, a vending machine, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 146 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Sleep Inn Hanes Mall
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 26 to September 04

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Quality Inn & Suites Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn & Suites Hanes Mall pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Hanes Mall?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Quality Inn & Suites Hanes Mall?

Check-out is at 11 AM.

Where is Quality Inn & Suites Hanes Mall located?

Located in the heart of Winston-Salem, this hotel is within a 10-minute walk of Novant Health Forsyth Medical Center and Hanes Mall. Wake Forest University Baptist Medical Center and Truist Stadium are also within 3 mi (5 km).

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Reviews

Quality Inn & Suites Hanes Mall Reviews

6.8

6.8

Cleanliness

8.0

Location

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 271 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 123 out of 1000 reviews
Rating 2 - Terrible. 173 out of 1000 reviews

Reviews

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and friendly check-in experience..
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. The room was very quiet. Great location. I would stay there again.
Stayed 1 night in Jan 2026

6/10 Okay

Lavelle

Friendly staff, clean room
Stayed 6 nights in Oct 2025

8/10 Good

Shamikia

Liked: Cleanliness, property conditions & facilities
The room was clean, the bed was comfortable. The only problem i had was the water pressure in the shower. It took forever to rinse the soap off.
Stayed 1 night in Dec 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the pool tournament we played in Clemmons
Stayed 2 nights in Oct 2025

4/10 Poor

Traci

Disliked: Property conditions & facilities
The rooms are really dated and need an upgrade. Staff was very friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding accommodations. Reasonably priced, but without sacrificing any fundamental element. Front desk staff is exceptional, made me really feel welcome.
Stayed 1 night in Sep 2025

4/10 Poor

Fatimah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely wonderful, however the room was dirty and the tables leg was broken. No toilet tissue or barely some in there but its defintely a place you want to sleep and leave
Stayed 3 nights in Sep 2025

4/10 Poor

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
Floor in my room filthy. Sink did not drain. Shower head busted. Tv didn't work. Trash bags piled in halls every where. Dog poop on staircase. The breakfast room was ridiculously small. The hotel should use all the restaurants space and light it up. Only a very small space was used. Never stay there again! The staff was friendly
Stayed 5 nights in Oct 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff super friendly, breakfast pretty good, older hotel showing it's age, but very affordable and comfortable for my dog and I
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Although there are NO proteins for breakfast (only waffle, toast, cereal) except yogurt, and there is an EXTREMELY UNPLEASANT guard monitoring any food item that might leave to finish breakfast in your room (by the extra harsh and abusive behavior towards me by the very serious breakfast guard, it seems to be a criminal offense at this property. He actually would rather the food be thrown away instead of leave with you), the front desk people are very worm and friendly. The hotel is clean. Besides the EXTREMELY UNCOMFORTABLE BAD BREAKFAST ORDEAL EVERY DAY, this is a good low-cost option.
Stayed 5 nights in Sep 2025

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very dirty. Mold in the bathroom, large stains on the carpet and a very noisy air conditioner which made sleeping difficult. They insisted on a $100 deposit on the room and would not pay it back until after 9am the next day. Breakfast was a joke. The only good thing was the nice attitude of the staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Je'Niquau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy comfort and convenience without the frills at their welcoming 3-star hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

B

Liked: Cleanliness, property conditions & facilities
Staff is always polite and respectful to the guests and overall it is a nice hotel to stay at considering it is not one of the “high end” hotels that some like myself can’t afford to stay at.
Stayed 2 nights in Feb 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
The trip was fine. The hotel location was great for what I needed. No complaints.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Hotel might not be modern but it’s clean and safe.
Stayed 1 night in Dec 2024

8/10 Good

Tenika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean all around and the staff was really nice
Stayed 4 nights in Dec 2024

4/10 Poor

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Probably won’t book again

Not very appealing outside. Room was clean for most part. Carpet was stained. Lots of commotion outside. Pool was broke a large mosquito pit. The price was good.
Stayed 1 night in Jul 2025

2/10 Terrible

kathi

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In desperate need of remodeling. The only good thing about this property is the staff
Stayed 1 night in Apr 2025

8/10 Good

CAROLYN

Liked: Cleanliness, staff & service, property conditions & facilities
Like the location also.
Stayed 1 night in May 2024

6/10 Okay

Angel

Liked: Staff & service
Disliked: Amenities
staff was friendly. The property was not quite what I was expecting. A little run down, and the room phones did not work at all. Weak water pressure
Stayed 3 nights in Jun 2025

10/10 Excellent

Shaquana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and staff is polite.
Stayed 1 night in Jan 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad place to stay in a pinch especially for the price. Nice comfortable beds, but my wife got sick from the breakfast. I would definitely stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities
Good location. Self parking.
Stayed 11 nights in Sep 2024

10/10 Excellent

eryn

Liked: Cleanliness, staff & service, property conditions & facilities
Check in/out process ans employees were friendly and quick/easy. Beds were comfy. Room was clean. The tv for some reason was a pain to manage... every time i cut it on i had to "retune" the channels in order to be able to change the channels and i wish the water pressure would have been better (but thats just my preference). Other than those two small areas, neither of which were a huge deal, our stay was nice.
Stayed 1 night in Apr 2025