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Hilton Garden Inn Winston-Salem/Hanes Mall

3.0 star property
Hotel with free parking, near Hanes Mall

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Photo gallery for Hilton Garden Inn Winston-Salem/Hanes Mall

Lobby
Exterior
Premium bedding, down comforters, Select Comfort beds, desk
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Pet friendly
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, Select Comfort beds, desk

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1325 Creekshire Way, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 4 min drive - 1.9 miles
  • Novant Health Forsyth Medical Center - 5 min drive - 2.8 miles
  • Wake Forest University Baptist Medical Center - 8 min drive - 5.5 miles
  • Benton Convention Center - 10 min drive - 7.0 miles
  • Wake Forest University - 16 min drive - 7.9 miles

Getting around

  • Piedmont Triad Intl. Airport (GSO) - 33 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Cookout - ‬13 min walk
  • ‪Sixty Six Pizzeria Grill and Bar - ‬3 min drive

About this property

Hilton Garden Inn Winston-Salem/Hanes Mall

Hotel near Hanes Mall
Located close to Novant Health Forsyth Medical Center, Hilton Garden Inn Winston-Salem/Hanes Mall provides dry cleaning/laundry services, a fireplace in the lobby, and an outdoor entertainment area. The on-site restaurant, Great American Grill, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free WiFi in public areas, with speed of 50+ Mbps, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and smoke-free premises
  • Coffee/tea in the lobby, 3 meeting rooms, and outdoor furniture
  • Guest reviews give top marks for the helpful staff
Room features
All 112 rooms boast comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch HDTVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
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Hotel Hilton Garden Inn Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem
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Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Frequently asked questions

Is Hilton Garden Inn Winston-Salem/Hanes Mall pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Winston-Salem/Hanes Mall?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Winston-Salem/Hanes Mall?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Hilton Garden Inn Winston-Salem/Hanes Mall?

Check-out is at 11 AM.

Where is Hilton Garden Inn Winston-Salem/Hanes Mall located?

Situated in the business district, this hotel is 1.9 mi (3 km) from Hanes Mall and 2.8 mi (4.5 km) from Novant Health Forsyth Medical Center. Wake Forest University Baptist Medical Center and Truist Stadium are also within 6 mi (10 km).

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Hilton Garden Inn Winston-Salem/Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 414 out of 676 reviews
Rating 8 - Good. 154 out of 676 reviews
Rating 6 - Okay. 58 out of 676 reviews
Rating 4 - Poor. 27 out of 676 reviews
Rating 2 - Terrible. 23 out of 676 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

We would stay there again if we were in the area and need a hotel.
Stayed 1 night in May 2025

10/10

The property was very clean and well maintained. It was a great short stay.
Stayed 1 night in Apr 2025

10/10

Loooove my experience
Stayed 2 nights in May 2025

10/10

The people working at this property are awesone. Helpful, Happy, Efficient and make you feel welcomed.
Stayed 1 night in May 2025

8/10

The room was nice and secure.
Stayed 2 nights in Feb 2025

10/10

Great place
Stayed 1 night in Nov 2024

10/10

Great location
Stayed 2 nights in Nov 2024

10/10

The staff were so nice and kind. Probably the best staff I have ever had at a hotel.
Stayed 2 nights in Feb 2025

10/10

This was a great place to stay!! Will definitely stay here again. Breakfast was not good but everything else was great.
Stayed 2 nights in Dec 2024

10/10

Good place to stay
Stayed 1 night in Jul 2024

10/10

Staff was great
Stayed 1 night in Jan 2025

10/10

The staff was very friendly and helpful! Would recommend this property to anyone staying in the area.
Stayed 2 nights in Sep 2024

10/10

Definitely looking forward to my family's next stay.
Stayed 2 nights in Jun 2024

8/10

I liked everything about the property, staff and food arrangements.
Stayed 2 nights in Aug 2024

10/10

Staff was professional and friendly. Beautiful area surrounded by department stores and restaurants. Nice gym to do workout. Enjoyed our stay!
Stayed 2 nights in Nov 2024

10/10

Always a nice stay
Stayed 1 night in Dec 2023

10/10

The stay was great, the staff, food service and overall creature comfort was good
Stayed 5 nights in Jun 2024

10/10

Convenient location
Stayed 1 night in Aug 2024

10/10

Beautifully remodeled since my last visit here several years ago! Will be my hotel of choice without a doubt when in the area!
Stayed 1 night in Jun 2024

10/10

The staff were great and helpful. Nice rooms, clean, and spacious.
Stayed 2 nights in Sep 2024

10/10

Our stay was excellent! I was able to check in early and find a cart right away which made bringing my things to my room smooth. Front desk was very polite and professional. Our room was nice and clean. I would definitely stay again.
Stayed 1 night in Nov 2024

6/10

Great staff and clean Said nothing about our room would look out on HVAC units- not OK Website says has room service- does not Phone didn’t work Ran out of soap on beginning of 2nd day in shower so they clearly aren’t checking how full the bottles Are in the shower Toilet paper awful No sound proofing at all- Could hear people next door normal talking to their kids and lots of disturbance to any peace- not the family’s fault- no soundproofing at all No ability to park close at night
Stayed 2 nights in Apr 2025

8/10

Comfortable place to stay
Stayed 2 nights in Jun 2022

10/10

Nice hotel. Convenient. Clean.
Stayed 1 night in Oct 2024

8/10

Very good location…. Lots of nearby restaurants and safe area. Hotel is getting some work done, which is needed
Stayed 1 night in Apr 2024