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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

3.0 star property
Travelers start their day with a complimentary breakfast buffet before handling work commitments or relaxing poolside at this convenient hotel

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Photo gallery for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

A spacious hotel lobby with a high ceiling, a central seating area with a sofa and chairs, a dining table, and a kitchen area in the background. - Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall (Winston-Salem)
A reception area with a wooden reception desk, a decorative wall piece, and a refrigerated display. - Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall (Winston-Salem)
A hotel room with two beds, a TV, a desk, and a window with curtains. - Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall (Winston-Salem)
Lobby - Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall (Winston-Salem)
A row of treadmills with digital screens, arranged in a gym with a mirrored wall and ceiling lights. - Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall (Winston-Salem)
Situated in Winston-Salem's business district, Fairfield Inn & Suites by Marriott offers a welcoming atmosphere with a free breakfast buffet and attentive staff. Guests can enjoy the outdoor pool, use in-room WiFi, or maintain their fitness routine at the on-site gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible Bathtub (Hearing Accessible)

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Room, 1 King Bed, Accessible Bathtub (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a sofa, a small table, a lamp, and a painting on the wall.

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Hearing Accessible)

A hotel room with a sofa, a small table, a lamp, a kitchenette, and a TV.

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Hearing Accessible (Roll-in Shower)

A hotel room with a kitchenette, a sofa, a chair, a flat-screen TV, and a door leading to another room.

Room, Multiple Beds, Hearing Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Winston-Salem, Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall is in the business district. Theatre Alliance and Old Salem are cultural highlights, and some of the area's attractions include Adventure Landing Winston-Salem and Salem College Elberson Fine Arts Center. Airbound Trampoline Park and Forest Hills are also worth visiting. Visit our Winston-Salem travel guide
Map
1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103

What's nearby

  • A large brick building with a tall steeple and a clock tower, surrounded by a green lawn and trees.
    Wake Forest University
    11 min drive - 6.0 miles
  • Adventure Landing Winston-Salem
    8 min walk - 0.4 miles
  • Hanes Mall
    8 min walk - 0.4 miles
  • Winston Salem State University
    7 min drive - 7.3 miles
  • Benton Convention Center
    8 min drive - 5.2 miles

Getting around

  • High Point Station
    26 min drive
  • Piedmont Triad Intl. Airport (GSO)
    32 min drive

Restaurants

  • McDonald's
    19 min walk
  • Chick-fil-A
    14 min walk
  • Texas Roadhouse
    9 min walk
  • Golden Corral
    9 min walk
  • The Cookie House
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Fixed shower seat
  • Grab bar in bathtub
  • Handrails in stairways (43 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Renovated entire property - May 2025
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to May 17:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 24 to September 07
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from September 22 to May 17.

Is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Check-out is at noon.

Where is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall located?

Situated in the business district, this hotel is within a 10-minute walk of Hanes Mall and Adventure Landing Winston-Salem. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 472 out of 732 reviews
Rating 8 - Good. 174 out of 732 reviews
Rating 6 - Okay. 56 out of 732 reviews
Rating 4 - Poor. 21 out of 732 reviews
Rating 2 - Terrible. 9 out of 732 reviews

Reviews

Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very pleasant. The cleanliness was excellent. Would definitely stay again.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What you want for an overnight stay. Helpful staff; great location and nice breakfast.
Stayed 1 night in Jul 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice breakfast
Stayed 1 night in Jul 2026
Verified

8/10 Good

Rochy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean, and staff very friendly.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are absolutely fantastic, attentive
Stayed 1 night in May 2026
Verified

6/10 Okay

zach

Liked: Staff & service
The staff here is great; the location is great to just about anything you need to do in and around WS. Lots of food options, mall right across the street, 40 min from a great hiking spot. Place was relatively clean, good place to crash for a night or two.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was closed and we traveled with young kids that needed to get energy out before the next leg of our road trip. That was disappointing because we picked this hotel for the outdoor pool. Breakfast was nice. Staff were friendly.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dad travels a lot for work and mostly stays at Fairfield. My husband and I ended up taking his recommendation after an awful experience with Hyatt. The beds were super comfy, hotel was clean and the staff was so nice! It was a really great experience especially after a 10+ hour drive on the road. We 10/10 recommend!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this hotel when traveling to Winston-Salem. The staff is awesome from the front desk to the dining rooms and cleaning staff! But my favorite part is that the beds are really comfortable and I always get a good night sleep. I always enjoy the breakfast that has a lot of options to choose from including hot items and waffles. They also had gluten free blueberry muffins a couple of the days I was there! I really love this place! Thank you Fairfield for another great stay!
Stayed 6 nights in Jun 2026
Verified

8/10 Good

Jason

Clean room
Stayed 1 night in May 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, good and clean facility Stafford, friendly plenty of shops nearby will recommend
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, staff was excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and clean and the staff was very welcoming and friendly!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cardella

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleased with the Fairfield. Rooms were very nice, breakfast was good and front desk staff was very friendly. Would definitely stay again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nancy

Liked: Amenities, property conditions & facilities
Staff was friendly- especially Jeanette in the dining room! Beds are super comfy with lots of pillow options. Bathrooms are well appointed and clean.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really comfortable and relaxing.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Excellent experience! Staff was wonderful! Excellent service!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
great staff and good area
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Staff is excellent.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast option.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Spotless room along with a courteous staff. If staying again, I would request a room on the side away from the interstate. There was a little road noise but the staff cannot control that any more than the weather. Nice room!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

George K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a clean and nice place, wonderful staff, great location,wonderful experience
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quiet, clean and spacious, the breakfast is good, the staff is nice and friendly.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located by the mall so there's not shortage of shopping and dining options.
Stayed 1 night in Dec 2024