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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

2.5 star property
Suburban hotel with free breakfast and a fitness center

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Photo gallery for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Outdoor pool
Reception
Lobby lounge
Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed
Premium bedding
Private bathroom
  • 64 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Sofa bed
Separate bedroom
  • 64 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Shower/tub combination
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Sofa bed
Heating
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Comfort Suites Hanes Mall

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
Comfort Suites Hanes Mall

About the neighborhood

Map
1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 5 min walk - 0.3 miles
  • Novant Health Forsyth Medical Center - 20 min walk - 1.1 miles
  • Wake Forest University Baptist Medical Center - 5 min drive - 3.6 miles
  • Benton Convention Center - 7 min drive - 5.1 miles
  • Wake Forest University - 12 min drive - 6.4 miles

Getting around

  • High Point Station - 26 min drive
  • Piedmont Triad Intl. Airport (GSO) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬19 min walk
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪Dave & Buster's - ‬17 min walk

About this property

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Hotel near Hanes Mall
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Self parking (surcharge), express check-out, and express check-in
  • A 24-hour front desk, free newspapers, and a front-desk safe
  • Smoke-free premises, coffee/tea in the lobby, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 127 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to May 17:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Marriott Hanes Mall

Frequently asked questions

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has an outdoor pool. The pool is closed seasonally each year from September 22 to May 17.

Is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Self parking is available for a fee.

What time is check-in at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Check-out is at noon.

Where is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall located?

Situated in the business district, this hotel is within 2 mi (3 km) of Hanes Mall, Novant Health Medical Park Hospital, and Novant Health Forsyth Medical Center. Wilkes Regional and Bowlero Winston-Salem are also within 3 mi (5 km).

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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 388 out of 606 reviews
Rating 8 - Good. 151 out of 606 reviews
Rating 6 - Okay. 43 out of 606 reviews
Rating 4 - Poor. 16 out of 606 reviews
Rating 2 - Terrible. 8 out of 606 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Loved the location for doctor appointment
Stayed 1 night in Apr 2025

10/10

Reme was great
Stayed 2 nights in Apr 2025

10/10

Great breakfast option.
Stayed 1 night in Jan 2025

6/10

Friendly staff. Didn't care for the ~100% price increase for local university graduation or would have recieved better score.
Stayed 4 nights in May 2025

10/10

No issues at all
Stayed 1 night in May 2025

10/10

Conveniently located across the street from Haynes mall so there was no shortage of dining options. There's a Walgreen's nearby and it's close to the highways so getting to and from the hotel was simple. The staff was very freindly and helpful, breakfast was convenient and nice.
Stayed 4 nights in Jan 2025

10/10

Conveniently located by the mall so there's not shortage of shopping and dining options.
Stayed 1 night in Dec 2024

10/10

Only thing that was a problem was the air conditioner makes a whining noise. May be hard to sleep
Stayed 1 night in May 2025

10/10

Great stay. Staff is excellent.
Stayed 2 nights in Sep 2024

10/10

Every staff member was excellent and extremely helpful in meeting our needs and modeled a sincere caring nature. My wife and I stayed the night before surgery at Forsyth Hospital which was 4 minutes away. My daughter and I spent 3 additional night since we were from out of town. We were in a handicap room and when showering there was a pooling of water outside the shower curtain which made for a fear of falling. Also a vent fan was needed in the bathroom to prevent water from condensation on the tile floor.
Stayed 4 nights in May 2025

10/10

Staff were very friendly and the facility was very clean and comfortable.
Stayed 1 night in Aug 2024

10/10

Was a clean and nice place, wonderful staff, great location,wonderful experience
Stayed 2 nights in Jul 2024

6/10

The hotel needs major renovations.
Stayed 2 nights in Nov 2024

8/10

The staff was friendly and helpful. Breakfast options were nice. The bathroom could use an update.
Stayed 2 nights in Nov 2024

10/10

I loved everything about our stay! Also, a special thanks to Reme for allowing my family and I to check in early!
Stayed 2 nights in Aug 2024

10/10

Friendly staff and cleanliness.
Stayed 1 night in Aug 2024

10/10

One night staff- clean, comfortable and friendly staff. Would stay here again.
Stayed 1 night in Jun 2024

8/10

They were great
Stayed 1 night in Oct 2024

10/10

Great hotel and great staff.
Stayed 1 night in Jan 2023

10/10

Very clean, modern, and comfortable beds. Friendly staff, decent breakfast included. A very good value.
Stayed 1 night in Aug 2024

10/10

Well kept and managed, staff is very friendly and accommodating.
Stayed 3 nights in May 2024

10/10

The room is quiet, clean and spacious, the breakfast is good, the staff is nice and friendly.
Stayed 1 night in Feb 2024

8/10

I have stayed here a few times and have never had any problems. The staff are friendly and the room is always just as it should be.
Stayed 2 nights in Sep 2024

6/10

Convenient location
Stayed 2 nights in May 2024

10/10

Excellent stay! Friendly reception. Fantastic breakfast buffet. Quiet and clean rooms.
Stayed 2 nights in May 2024