Embassy Suites Hotel Winston-Salem

3.5 star property
Hotel in Winston-Salem with free breakfast and a 24-hour fitness center

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Photo gallery for Embassy Suites Hotel Winston-Salem

Lobby
27-inch TV with cable channels, pay movies, MP3 dock
Exterior
Reception
In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

Suite, Accessible, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed

Executive, One King Bed, Non-Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • Sleeps 4
  • 1 King Bed

Two Queen Suite Acc with Tub Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite 2 Queens, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • Sleeps 5
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Two Bedroom Suite, Non-Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • Sleeps 8
  • 1 King Bed

Suite, Accessible, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, Accessible, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

King, Premium Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Map
460 N Cherry St, Winston-Salem, NC, 27101

What's nearby

  • Benton Convention Center - 1 min walk - 0.0 miles
  • Truist Stadium - 16 min walk - 0.8 miles
  • Old Salem - 18 min walk - 1.0 mile
  • Winston Salem State University - 2 min drive - 1.3 miles
  • Wake Forest University Baptist Medical Center - 2 min drive - 1.3 miles

Getting around

  • High Point Station - 25 min drive
  • Piedmont Triad Intl. Airport (GSO) - 29 min drive

Restaurants

  • ‪Foothills Brewing - ‬6 min walk
  • ‪Oh' Calcutta - ‬2 min walk
  • ‪Camel City BBQ Factory - ‬8 min walk
  • ‪Thai Harmony - ‬6 min walk
  • ‪Young Cardinal Cafe - ‬4 min walk

About this property

Embassy Suites Hotel Winston-Salem

Hotel near Hanes Mall
Consider a stay at Embassy Suites Hotel Winston-Salem and take advantage of free continental breakfast, a grocery/convenience store, and a free daily manager's reception. The on-site restaurant, E'teri Restaurant and Bar, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a bar.
Other perks at this hotel include:
  • An indoor pool
  • A banquet hall, laundry services, and a computer station
  • A 24-hour front desk, an elevator, and luggage storage
  • Coffee/tea in the lobby and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 146 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 27-inch TVs with premium channels
  • Balconies, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'teri Restaurant and Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24,003 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (68 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from April 10 2025 to May 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

Frequently asked questions

Does Embassy Suites Hotel Winston-Salem have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from April 10 2025 to May 31 2025 (dates subject to change).

Is Embassy Suites Hotel Winston-Salem pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Embassy Suites Hotel Winston-Salem?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Embassy Suites Hotel Winston-Salem?

Check-out is at 11:00 AM.

Where is Embassy Suites Hotel Winston-Salem located?

Situated in Winston-Salem, this hotel is within a 5-minute walk of Benton Convention Center and Frank L. Horton Museum Center. Home Moravian Church and Old Salem are also within 1 mi (2 km).

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Embassy Suites Hotel Winston-Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 376 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 136 out of 1000 reviews
Rating 2 - Terrible. 139 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10

This was great Hotel stay. Love the free drinks.
Stayed 2 nights in May 2025

10/10

This place was an excellent place to stay.
Stayed 2 nights in Mar 2025

10/10

Great
Stayed 1 night in May 2025

10/10

Very friendly staff!!
Stayed 1 night in Mar 2025

10/10

Staff was friendly, breakfast was hot and fresh but my room was dirty spider webs all throughout and inside of the windows bathroom shower head was loose paint was chipping. But the staff was friendly
Stayed 1 night in May 2025

6/10

Room was especially hot though the air was in 66 degrees. Pool had not been inspected for the season. Other than that the stay was nice.
Stayed 1 night in May 2025

10/10

Room bc spacious and comfortable.
Stayed 1 night in Apr 2025

4/10

Nothing unique about this property. Staff was friendly. This property needs upgrades. There were roaches in our room, kitchen, crawling on the bed, and in the bathroom. We actually saw one near checkout desk.
Stayed 2 nights in May 2025

6/10

I liked the size of the rooms, but they need renovations. They’re dark and depressing.
Stayed 2 nights in May 2025

10/10

Excellent
Stayed 1 night in Apr 2025

10/10

Great stay. The staff was awesome. The hotel was beautiful and clean
Stayed 1 night in Mar 2025

10/10

Parking did not like it.
Stayed 1 night in May 2025

10/10

Great experience breakfast and customer service was on point!!
Stayed 1 night in Feb 2025

10/10

Front desk staff was amazing
Stayed 1 night in Feb 2025

10/10

Excellent
Stayed 1 night in Mar 2025

10/10

A very nice hotel with near by bars. The only con is paid parking but that's to be expected when hotels are downtown.
Stayed 1 night in Feb 2025

2/10

Nothing they took money off my card and haven't put it back on
Stayed 2 nights in Jun 2025

10/10

The guy that was at check-in assisting the young lady overnight on 4/18/25 was very nice. Also the rooms are always nice and clean every time I come to visit from out of town. The breakfast is excellent the only thing is you feel rush by the breakfast employees. The ladies start breaking down before 10am. I think breakfast should stay open til 11am for the guests that check-in late.
Stayed 2 nights in Apr 2025

10/10

.
Stayed 2 nights in Apr 2025

10/10

Great Experience
Stayed 3 nights in Feb 2025

10/10

I could walk to expo center.
Stayed 2 nights in Feb 2025

10/10

I liked how the hotel was connected to the convention center and the discretion of the staff in addition to the excellent room cleaning. The only thing that I didn't like was how from the lobby to the 2nd and second floor to the fourth there were stairs in the main lounge area without stair to the third floor, It make more sense to me if there were stairs to the third floor if they already go to the fourth but that is a very minor qualm.
Stayed 3 nights in Mar 2025

4/10

Do not stay here. This place is a disorganized mess. Nice people. Good property. But just a mess. Go somewhere else
Stayed 1 night in Mar 2025

8/10

Nice hotel. Staff is super nice. Breakfast is great.
Stayed 2 nights in Nov 2024

6/10

The pool was closed the second day. TV didn’t work in our room. Room finishings were sub par. Breakfast in the morning was great! Complimentary drinks upon checkin were nice, too.
Stayed 1 night in Mar 2025