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Embassy Suites Hotel Winston-Salem

3.5 star property
Travelers find comfort and convenience in Winston-Salem with evening cocktails at the bar and essentials at the on-site grocery store after a day of exploration

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Photo gallery for Embassy Suites Hotel Winston-Salem

Exterior - Embassy Suites Hotel Winston-Salem (Winston-Salem)
Breakfast and dinner served - Embassy Suites Hotel Winston-Salem (Winston-Salem)
Lobby - Embassy Suites Hotel Winston-Salem (Winston-Salem)
Lobby - Embassy Suites Hotel Winston-Salem (Winston-Salem)
Lobby - Embassy Suites Hotel Winston-Salem (Winston-Salem)
Embassy Suites Hotel in downtown Winston-Salem offers travelers a complimentary continental breakfast each morning and a manager's reception daily. Guests can swim in the indoor pool, grab coffee at the café, or end their day with a drink at the Grille Restaurant and Bar.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Two Queen Suite Acc with Tub Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Two Queen Suite Acc with Tub Non Smoking

7.8 out of 10
Good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Executive, One King Bed, Non-Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Suite, Non-Smoking

27-inch TV with cable channels, pay movies, MP3 dock

Two Bedroom Suite, Non-Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 8
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Accessible, Non Smoking

Bathroom shower

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, Accessible, Non Smoking

Shower, free toiletries, hair dryer, towels

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, Accessible, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Suite, Non Smoking

27-inch TV with cable channels, pay movies, MP3 dock

Premium Suite, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, Accessible, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite 2 Queens, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Suite 2 Queens, Non Smoking

8.0 out of 10
Very good
(31 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Winston-Salem is home to Embassy Suites Hotel Winston-Salem. Old Salem and George Black House and Brickyard are local landmarks, and travelers looking to shop may want to visit Hanes Mall and Reynolda Manner Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Truist Stadium or Joe White Tennis Center at Hanes Park. Visit our Winston-Salem travel guide
Map
460 N Cherry St, Winston-Salem, NC, 27101

What's nearby

  • View of Old Salem and downtown Winston-Salem, North Carolina.
    Old Salem
    18 min walk - 1.0 mile
  • Benton Convention Center
    1 min walk - 0.0 miles
  • Frank L. Horton Museum Center
    3 min walk - 0.2 miles
  • Truist Stadium
    18 min walk - 1.0 mile
  • Winston Salem State University
    2 min drive - 1.5 miles

Getting around

  • High Point Station
    25 min drive
  • Piedmont Triad Intl. Airport (GSO)
    29 min drive

Restaurants

  • Downtown Grille
    4 min walk
  • Young Cardinal
    3 min walk
  • Hungry Palate
    3 min walk
  • Thirsty Pallet
    2 min walk
  • Dogwood Hops And Crops
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'teri Restaurant and Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24,003 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (68 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 6 2026 to June 7 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Embassy Suites Hotel Winston-Salem have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from June 6 2026 to June 7 2026 (dates subject to change).

Is Embassy Suites Hotel Winston-Salem pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Embassy Suites Hotel Winston-Salem?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Embassy Suites Hotel Winston-Salem?

Check-out is at 11:00 AM.

Where is Embassy Suites Hotel Winston-Salem located?

Situated in Winston-Salem, this hotel is within a 5-minute walk of Benton Convention Center and Frank L. Horton Museum Center. Home Moravian Church and Old Salem are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Embassy Suites Hotel Winston-Salem Reviews

7.2

Good

7.6

Cleanliness

8.6

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 403 out of 1003 reviews
Rating 8 - Good. 187 out of 1003 reviews
Rating 6 - Okay. 138 out of 1003 reviews
Rating 4 - Poor. 135 out of 1003 reviews
Rating 2 - Terrible. 140 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to rooms from parking garage. Loved the fact we could walk to.the graduation literally across the street. Our Grandson's really enjoyed the pool. The breakfast was excellent. Thank you
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jennifer

Nice room friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
was amazing and staff was amazing rooms were beautiful hotel was nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

CONTRICE

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness
Everything was great, staff was friendly, courteous and helpful. Room was spotless.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Quinlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the quietness of the facility. The cleanliness was a perk also!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

PAULA

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time. The evening “greeting” time is nice. Met nice people there. Staff is always pleasant and accommodating. Room was clean. Bed was comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities
The staff was so nice! Breakfast was good. Room was great! The kids had fun in the pool. Only disappointment was that there was no hot tub. Pictures online showed a hot tub and we were looking forward to that.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Amenities
Staff was attentive, friendly & available
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs a big renovation but staff couldn’t be nicer :)
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members were excellent, sadly I dont remember all names, but Braxton made a great omlette and Steven was beyond welcoming at the front. The snacks ans breakfast were big positives for the stay. Plenty of places walkable around although I wish parking was cheaper or included (even if close and easy). $20 a day. Gym was nice and it was nice to have a pool although it was pretty cold even indoors (at least for me)
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay, felt like a Marriott i stayed in New Orleans. Downtown WS is a great place, tons of restaurants and history
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to downtown area
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Judy

Service was good
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms. Easy check in and out. Adjacent parking structure was convenient but a little pricy.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Sam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was a lot of noise in the room above us. The booking for this hotel did not state that you needed to park in a public parking deck that is $25/day. I had no options to add my children after booking and was charged for their breakfast that was supposed to be free. The worker at the front desk was rude and could have found a better solution to any of these issues. We've been rewards members for years and this is the only hotel we have ever had an issue with being charged for breakfast and being told to put our children on the actual booking. Overall the facility itself is decent and in a convenient location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff!!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was fantastic

Room was clean, staff was excellent. Solid breakfast and bar. Condition of the place was alright. Property has a little age to it, but they do a good job of keeping things clean and in working order.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience breakfast and customer service was on point!!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Farisma

Liked: Property conditions & facilities
Front desk staff was amazing
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel staff was great
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay

Great stay. The staff was awesome. The hotel was beautiful and clean
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Shanda and Karonn

Very nice and clean
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room including sitting area, bedroom and bathroom were spacious. The evening happy hour was also very nice. The location is great with fantastic dining opportunities within 5 mins walk. The breakfast options were also very good.
Stayed 1 night in May 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Staff is super nice. Breakfast is great.
Stayed 2 nights in Nov 2024