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DoubleTree by Hilton Winston Salem - University

4.0 star property
Soak up sunshine by the pool and refuel with coffee from our cafe. Get active at our 24-hour gym or meet new friends over drinks at our inviting bar.

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Winston Salem - University

Porch - DoubleTree by Hilton Winston Salem - University (Winston-Salem)
Outdoor pool, sun loungers - DoubleTree by Hilton Winston Salem - University (Winston-Salem)
Snack bar - DoubleTree by Hilton Winston Salem - University (Winston-Salem)
Front of property - DoubleTree by Hilton Winston Salem - University (Winston-Salem)
Reception - DoubleTree by Hilton Winston Salem - University (Winston-Salem)
Located in a vibrant neighborhood, DoubleTree by Hilton Winston Salem - University offers an upscale retreat with a coffee shop, dry cleaning services, and free in-room WiFi. Relax on the sun-kissed outdoor pool deck or grab a drink at the bar after working out at the 24-hour gym; previous guests rave about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Basic Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Basic Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

LED TV

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(37 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Basic Room, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Basic Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

1 King Bed Junior Suite/Sofabed/Wetbar

  • Sleeps 4
  • Free WiFi

1 King Bed Oversized Room With Wetbar

  • Sleeps 2
  • Free WiFi

Junior King Suite-Hearing Accessible

  • Sleeps 3
  • Free WiFi

About the neighborhood

Winston-Salem is home to DoubleTree by Hilton Winston Salem - University. Airbound Trampoline Park and Maple Chase Golf & Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Pilot Mountain State Park and Sara Lee Soccer Complex. Looking to enjoy an event or a game while in town? See what's happening at Truist Stadium or Lawrence Joel Veterans Memorial Coliseum. Visit our Winston-Salem travel guide
Map
5790 University Pkwy, Winston-Salem, NC, 27105

What's nearby

  • Grand 18-Winston-Salem
    7 min walk - 0.4 miles
  • Sara Lee Soccer Complex
    8 min walk - 0.4 miles
  • SciWorks
    10 min walk - 0.6 miles
  • Kaledium North Science Museum
    15 min walk - 0.8 miles
  • Kaledium North Grounds
    16 min walk - 0.9 miles

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds)
    10 min drive

Restaurants

  • Chick-fil-A
    2 min drive
  • Dairi-O
    12 min walk
  • McDonald's
    17 min walk
  • Flowers Bakery Store
    3 min drive
  • Burger King
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 21 per person
  • A restaurant

Restaurants on site

  • Doubletree Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 250 per accommodation, per week

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 21 per person
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 25 to September 07
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Winston Salem - University have a pool?

Yes, this property has an outdoor pool.

Is DoubleTree by Hilton Winston Salem - University pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Winston Salem - University?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 75 (subject to availability).

What time is check-out at DoubleTree by Hilton Winston Salem - University?

Check-out is at 11:00 AM. Late check-out is available for USD 75 (subject to availability).

Where is DoubleTree by Hilton Winston Salem - University located?

Situated in Winston-Salem, this hotel is within a 10-minute walk of Sara Lee Soccer Complex, SciWorks, and Grand 18-Winston-Salem. Kaledium North Science Museum and Kaledium North Grounds are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Winston Salem - University Reviews

8.4

Very Good

8.6

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 545 out of 1009 reviews
Rating 8 - Good. 233 out of 1009 reviews
Rating 6 - Okay. 101 out of 1009 reviews
Rating 4 - Poor. 66 out of 1009 reviews
Rating 2 - Terrible. 64 out of 1009 reviews

Reviews

Verified

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed Nice hotel...good value
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I’m ever back in the area I will always choose this hotel. Everything was great. Big rooms, nice bathrooms, clean, quiet, friendly staff, nice bar, definitely impressed with the fitness area, and checking in and out was easy as can be.
Stayed 1 night in May 2026
Verified

8/10 Good

Melissa or Brent

Liked: Cleanliness, staff & service
Very clean modern hotel priced reasonably.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms are large, terrifically furnished, clean, great bedding/pillows, huge TV, fast wifi.... it is a superb value - and when in Winston, it will be my go too place.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice decor
Stayed 1 night in Mar 2026
Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities
Staff was super accommodating & hotel was older but well kept
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gisele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, lighting outdoors was good and I felt safe at night.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Staff was so helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sathanandan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel with receptive and friendly staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Wesley

Liked: Cleanliness, property conditions & facilities
The room was terrific. The check-in staff person was not helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gabriel

Spotless, spacious, and super comfortable (Junior Suite).
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Indasha

Liked: Amenities, property conditions & facilities
The property was decent, but the elevator was outdated and the shower wasn’t as clean as I expected, I took a shower with my sock's. There were a few outside bugs coming out in the room,However, there were many shopping areas nearby.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Staff was very friendly and helpful.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Eden Mae

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean and the staff are amazing.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed and pillows very comfortable, staff was attentive. Loved the warm cookies at check in. Our stay did not include breakfast, therefore cannot opine on breakfast.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Anne

Disliked: Property conditions & facilities
Arrived for a work trip to find the hotel did not match the photos online- the space is quite dated &needs some updates. You could tell by the condition of the elevator, the carpets, trim etc that it hasn't had a face lift in some time. The room was pleasant enough for the stay, but had some mystery splatter stains on the ceiling. Needless to say, I chose to sleep in the opposite bed.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great to stay here between location and staff
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, comfortable hotel, good price.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025
Verified

8/10 Good

Harry

Liked: Staff & service
Disliked: Property conditions & facilities
The staff at the front desk were friendly and supportive. However, the place looks like it's been neglected and there was construction repair going on in the front of the hotel overhang. It looks like a truck or tractor trailer that was too high hit the bottom of the overhang in front of the hotel and it looks like it is collapsing. That's the first thing you see when driving onto the facility which is an eyesore. The hotel luggage carriers were filthy and looked like they were never cleaned. Checking in at the front desk took a long time as their computer system froze up during check in. The room itself looks like it needs some updating and a deep cleaning. The phone in the room did not work at all not even a dial tone. I complained to the front desk by calling them on my cell phone and they said engineering will come up to check it. They never came up so I unhooked the phone and brought it down to the front desk to show them. The phone finally started working but no engineer came to the room so it was probably a fix made at their communication panel. There were no hotel guests in the hotel swimming pool and it was a hot sunny day so I assume the pool is dirty as well. Hotel management needs to clean up this hotel.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, property conditions & facilities
Carlton in the bar was very engaging and personable. Also the restaurant lady was very cordial and helpful. The room was very nice and I liked the art.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ivi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very courteous and professional. Tamikca front desk -exceptional. Vicki in Sales was awesome to meet. Everyone was super friendly!
Stayed 1 night in Oct 2025