See all properties

Comfort Suites Hanes Mall

2.5 star property
Travelers start their day with a hearty breakfast buffet before exploring Winston-Salem from this strategically positioned hotel with business district convenience

Choose dates to view prices

Photo gallery for Comfort Suites Hanes Mall

Pillowtop beds, desk, laptop workspace, blackout drapes - Comfort Suites Hanes Mall (Winston-Salem)
Free daily buffet breakfast - Comfort Suites Hanes Mall (Winston-Salem)
Suite, 1 King Bed with Sofa bed, Non Smoking | Bathroom | Free toiletries, hair dryer, towels, soap - Comfort Suites Hanes Mall (Winston-Salem)
Lobby - Comfort Suites Hanes Mall (Winston-Salem)
Lobby - Comfort Suites Hanes Mall (Winston-Salem)
Located in Winston-Salem's business district, Comfort Suites Hanes Mall offers a daily warm breakfast buffet. Guests appreciate the helpful staff and amenities like dry cleaning, a 24-hour gym, and an outdoor pool. Free self-parking makes it ideal for business and leisure visits.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for 1 King Bed, Suite, Nonsmoking

Pillowtop beds, desk, laptop workspace, blackout drapes

1 King Bed, Suite, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for 2 King Beds, Suite, Nonsmoking, Upgrade

Pillowtop beds, desk, laptop workspace, blackout drapes

2 King Beds, Suite, Nonsmoking, Upgrade

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Beds, Suite, Nonsmoking

Pillowtop beds, desk, laptop workspace, blackout drapes

2 Queen Beds, Suite, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(92 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(127 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(55 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

In the business district, Comfort Suites Hanes Mall is in an area with good shopping. Bowlero Winston-Salem and Joe White Tennis Center at Hanes Park are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Adventure Landing Winston-Salem and Salem College Elberson Fine Arts Center. Airbound Trampoline Park and Forest Hills are also worth visiting. Visit our Winston-Salem travel guide
Map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103

What's nearby

  • View of Old Salem and downtown Winston-Salem, North Carolina.
    Old Salem
    6 min drive - 5.0 miles
  • Wake Forest University
    Wake Forest University
    12 min drive - 6.4 miles
  • Hanes Mall
    15 min walk - 0.8 miles
  • Adventure Landing Winston-Salem
    2 min drive - 1.7 miles
  • Truist Stadium
    6 min drive - 5.2 miles

Getting around

  • High Point Station
    25 min drive
  • Piedmont Triad Intl. Airport (GSO)
    28 min drive

Restaurants

  • McDonald's
    16 min walk
  • Chick-fil-A
    17 min walk
  • Texas Roadhouse
    3 min drive
  • Golden Corral
    3 min drive
  • The Cookie House
    4 min drive

Similar properties

Exterior
Best Western Plus Hanes Mall Hotel
Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
7.6 out of 10, Good, 1,004 reviews
Best Western Plus Hanes Mall Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 947 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 23 to September 07
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Comfort Suites Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from September 2 to May 15.

Is Comfort Suites Hanes Mall pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Suites Hanes Mall?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Comfort Suites Hanes Mall?

Check-out is at 11:00 AM.

Where is Comfort Suites Hanes Mall located?

Situated in the business district, this hotel is within 1 mi (2 km) of Hanes Mall and Wilkes Regional. Adventure Landing Winston-Salem and Novant Health Medical Park Hospital are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Comfort Suites Hanes Mall Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 611 out of 1009 reviews
Rating 8 - Good. 217 out of 1009 reviews
Rating 6 - Okay. 109 out of 1009 reviews
Rating 4 - Poor. 33 out of 1009 reviews
Rating 2 - Terrible. 39 out of 1009 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A close to the interstate option, with all the amenities we needed for an overnight stay. The staff was attentive and friendly.
Stayed 1 night in Jun 2026
Verified

8/10 Good

DONNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed her many times and have not had any issues. The room is nice and the staff are friendly and helpful.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good, coffee not good taste
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. Parking was easy and the location was perfect for the Winston- Salem area. I enjoyed the breakfast... especially the waffles.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ron

Spacious comfortable room, great bed, and pleasant staff.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms an beds was clean an what didn't like was seems to have a rust spot in center of tub an was a little nosey heavy walking an slamming doors.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! Breakfast was plentiful and fresh. Staff was friendly and helpful.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Paige

Nothing fancy by any stretch but very clean. Freshly mopped in main lobby daily and cleaning in the rooms were great! Breakfast was fine. Lots of hot options. Same thing served all three mornings. The property is dated but the cleanliness is what matters most to us and this checked the boxes for us in that category!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Great staff- clean room- great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
Good comfortable stay, will recommend
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, exelent service, great breakfast and the employees.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Pillows could have been better. They seemed kind of worn out. Breakfast was good. Front seat staff was very friendly and helpful.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Rachel

Liked: Property conditions & facilities
Spacious room, with good breakfast options.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Comfort convenient and friendly people
Stayed 1 night in Jan 2026
Verified

8/10 Good

DONNIE

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here a few times and never had any issues. The room is as it should be as well as the bathroom. The staff are all friendly and helpful if needed.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
The room was a good size; bathroom was great but I prefer a bit more lighting for applying makeup. Loved the bed. Would definitely stay there again,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the beds were comfortable and the staff was pleasant and professional.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hope

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Room was clean and very comfortable. Front desk staff was very nice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Staff was very nice!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Adrienne

Liked: Cleanliness, staff & service
AC kept the room cool, clean linens, friendly staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet hotel. Staff was very friendly. Easy to find right off the highway with lots of shopping and dining options around.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

alfred

Liked: Cleanliness, staff & service, amenities
Room was great. Easy check in. Clean and a great bar/restaurant next door. Millers
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great service clean rooms
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
It was quiet, clean and the staff was wonderful.
Stayed 2 nights in Sep 2025