Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Comfort Suites Hanes Mall

2.5 star property
Hotel with free breakfast, near Hanes Mall

Choose dates to view prices

Photo gallery for Comfort Suites Hanes Mall

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Lobby
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Exterior
Located in Winston-Salem's business district, Comfort Suites Hanes Mall offers a daily warm breakfast buffet. Guests appreciate the helpful staff and amenities like dry cleaning, a 24-hour gym, and an outdoor pool. Free self-parking makes it ideal for business and leisure visits.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(82 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed - double
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(111 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed - double
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(48 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed - double
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed - double
  • 30 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed - double
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
2 bars/lounges, rooftop bar

Courtyard by Marriott Winston - Salem Downtown

Winston-Salem
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 411 reviews
Courtyard by Marriott Winston - Salem Downtown

About the neighborhood

Map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 7 min walk - 0.4 miles
  • Novant Health Forsyth Medical Center - 2 min drive - 1.7 miles
  • Wake Forest University Baptist Medical Center - 6 min drive - 3.3 miles
  • Benton Convention Center - 8 min drive - 5.8 miles
  • Wake Forest University - 13 min drive - 7.0 miles

Getting around

  • High Point Station - 24 min drive
  • Piedmont Triad Intl. Airport (GSO) - 28 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪The Cookie House - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬13 min walk

About this property

Comfort Suites Hanes Mall

Hotel near Hanes Mall
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym at Comfort Suites Hanes Mall. In addition to a 24-hour business center, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and meeting rooms
  • An elevator, a 24-hour front desk, and laundry services
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 80 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses, sofa beds, and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

Daily buffet breakfast (USD 11.72 per person)

Hawthorne Inn and Conference Center

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,010 reviews
Hawthorne Inn and Conference Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 947 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 23 to September 07
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Comfort Suites Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from September 2 to May 15.

Is Comfort Suites Hanes Mall pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Hanes Mall?

Self parking is free at this property.

What time is check-in at Comfort Suites Hanes Mall?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Comfort Suites Hanes Mall?

Check-out is at 11:00 AM.

Where is Comfort Suites Hanes Mall located?

Situated in the business district, this hotel is within 1 mi (2 km) of Hanes Mall and Wilkes Regional. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Comfort Suites Hanes Mall Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Amenities

9.2

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 594 out of 1005 reviews
Rating 8 - Good. 242 out of 1005 reviews
Rating 6 - Okay. 102 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and hotel staff very friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained. Inside was very clean the lobby and the dining area
Stayed 4 nights in Jul 2025

6/10 Okay

Rabinder

Disliked: Staff & service
Just okay to stopover
Stayed 2 nights in Aug 2025

8/10 Good

Xiumin

Liked: Cleanliness, staff & service, property conditions & facilities
Missed breakfast time
Stayed 1 night in Oct 2025

8/10 Good

DONNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a number of times before and I have never had any issues. The rooms are always clean, and the staff all seem to be very friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2025

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very welcoming. Room was clean and spacious. Great price and within walking distance from Outback
Stayed 1 night in Jul 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service
. .
Stayed 3 nights in Oct 2025

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms & comfortable beds. Check in Staff very friendly & helpful. Good coffee!
Stayed 1 night in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay .......clean and comfortable...nice complimentary breakfast...helpful staff....
Stayed 4 nights in Feb 2025

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night in a king suite. Spacious room, very clean, and bed was extremely comfortable. Staff was courteous, check-in was fast as room was reserved online. Breakfast was good also. Would have liked more fruit, but waffles, sausage, eggs, and bagels were very good. Would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

8/10 Good

LaDana

Liked: Cleanliness, staff & service, room comfort

Nice stay

The staff at this hotel was very nice. When I checked in the lady at the front desk was exceptional. The room was spacious and clean. The hotel external view is very outdated so when I first arrive I was really afraid that I wouldn’t be able to stay. All in all it was a pleasant stay and the staff work really hard.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beds comfortable, staff very friendly, will stay many times again in the future as we have family here
Stayed 2 nights in Jan 2025

10/10 Excellent

Donald

Liked: Staff & service, property conditions & facilities
It was really a great hotel!!
Stayed 1 night in Nov 2024

6/10 Okay

Cortez

Liked: Staff & service
Price was good and enjoyed the stay
Stayed 1 night in Oct 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfy and the room was clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Guy D

Liked: Cleanliness, amenities, property conditions & facilities
I recently had a very pleasant stay at this hotel. The accommodations were comfortable and well-maintained. The staff were friendly and attentive to my needs. The amenities offered enhanced my overall experience. I would highly recommend this hotel to other travelers.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very nice,comfortable stay while visiting family. Our king suite was clean,quiet & just what we needed for a great night’s rest. This is where we stay for every visit. Never been disappointed!
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thankful for comfort

While visiting our relative in the hospital, we stayed here 4 different times in 1 week and our stay was always wonderful!
Stayed 1 night in Apr 2025

10/10 Excellent

Fredrick

Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy
Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Super impressed! Will absolutely stay here again! Reasonable pricing too!
Stayed 1 night in Mar 2025

8/10 Good

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at desk , was very friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean property, super nice staff! I will come back!
Stayed 1 night in Apr 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.