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Comfort Suites Hanes Mall

2.5 star property
Hotel with free breakfast, near Hanes Mall

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Photo gallery for Comfort Suites Hanes Mall

Relax in comfort with a large bed, desk, and nightstands, set amidst a serene atmosphere.
Relax in this inviting space with a sofa, table, and bench, surrounded by framed artwork and natural light pouring in through the large window.
Relax in a spacious lounge area with sofas, armchairs, and a large window.
Enjoy meals in this dining area with a long counter featuring food and beverage dispensers, wooden cabinets, and blue patterned chairs and tables.
Experience the comfort of our hotel's central entrance and enjoy a refreshing swim in the pool surrounded by lounge chairs and umbrellas.

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(103 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(72 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Best Western Plus Hanes Mall Hotel

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
7.6 out of 10, Good, 1,006 reviews
Best Western Plus Hanes Mall Hotel

About the neighborhood

Map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 7 min walk - 0.4 miles
  • Novant Health Forsyth Medical Center - 2 min drive - 1.7 miles
  • Wake Forest University Baptist Medical Center - 6 min drive - 3.3 miles
  • Benton Convention Center - 8 min drive - 5.8 miles
  • Wake Forest University - 13 min drive - 7.0 miles

Getting around

  • High Point Station - 24 min drive
  • Piedmont Triad Intl. Airport (GSO) - 28 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Dave & Buster's - ‬16 min walk

About this property

Comfort Suites Hanes Mall

Hotel near Hanes Mall
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym at Comfort Suites Hanes Mall. In addition to a 24-hour business center, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and an elevator
  • Smoke-free premises, laundry services, and meeting rooms
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 80 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses, sofa beds, and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 947 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 23 to September 07
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Comfort Suites Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from September 2 to May 15.

Is Comfort Suites Hanes Mall pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Hanes Mall?

Self parking is free at this property.

What time is check-in at Comfort Suites Hanes Mall?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Comfort Suites Hanes Mall?

Check-out is at 11:00 AM.

Where is Comfort Suites Hanes Mall located?

Situated in the business district, this hotel is within 1 mi (2 km) of Hanes Mall and Wilkes Regional. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 2 mi (3 km).

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Comfort Suites Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1014 reviews
Rating 8 - Good. 253 out of 1014 reviews
Rating 6 - Okay. 97 out of 1014 reviews
Rating 4 - Poor. 31 out of 1014 reviews
Rating 2 - Terrible. 36 out of 1014 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and hotel staff very friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay! The staff and building was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and very spacious, and they had a true hot breakfast in the morning which I’m not finding at most of the other hotels!
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Quiet, clean, easy access and reasonable rates.. Staff very accomodating. This is my second time there for business this year.
Stayed 2 nights in Jul 2025

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay !!
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and friendly and the rooms were comfortable!! I enjoyed my stay!
Stayed 2 nights in May 2025

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very welcoming. Room was clean and spacious. Great price and within walking distance from Outback
Stayed 1 night in Jul 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Better than most.
Stayed 2 nights in Jul 2025

8/10 Good

john

Liked: Staff & service
Location was great...property exterior getting dated, pool needs repair and building just doesn't look like it has ever been painted. Inside was nice and clean rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night in a king suite. Spacious room, very clean, and bed was extremely comfortable. Staff was courteous, check-in was fast as room was reserved online. Breakfast was good also. Would have liked more fruit, but waffles, sausage, eggs, and bagels were very good. Would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Close to I 40
Stayed 1 night in Jul 2025

8/10 Good

DONNIE

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean as well as the bathroom. The staff were very friendly and helpful. The breakfast each morning was very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karen was super friendly and helpful upon check in.
Stayed 1 night in Jun 2025

10/10 Excellent

Lachandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, clean rooms, hot breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it had an extra room with 2 king beds and a couch bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Sherrell

Liked: Cleanliness
Convenient and clean
Stayed 2 nights in Jun 2025

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms & comfortable beds. Check in Staff very friendly & helpful. Good coffee!
Stayed 1 night in May 2025

6/10 Okay

Courtney

A little run down staff was helpful, it was fine for a last minute need.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
The staff were very accommodating and the facility and room were very clean and neat.
Stayed 1 night in May 2025

8/10 Good

patricia

Liked: Cleanliness, property conditions & facilities
Good sized room and the a/c works great!
Stayed 1 night in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean looking but smells a little musty. Pool was nice. Room was very clean.
Stayed 1 night in Jun 2025