Chalets en Winfarthing

“It was nice to stay in an older building in the area to feel the historic charm, but the slanted hallways, stairs and uneven floor boards in the room took away from the charm and instead signaled a lack of investment. We spent most of our time outside the hotel so I can't really comment on the amenities.”

“The bathroom was in a poor start of repair. The side bath panel was water damaged and obviously been treated and then left Showing further damage and falling apart. The bathroom mirror required changing with various black marks across it. The thermostatic controls were really stiff and couldn’t be fully used for both hot and cold. The markings for hot and cold faded and difficult to establish which way to turn. The bath had various stains around the plug hole and bath and certainly...

“Lovely rooms”

“This property is absolutely unique, a 15th century building restored and updated in a charming way. The staff are all wonderfully friendly and helpful. Our bedroom was spacious, comfortable and the bathroom is luxurious! Thank you for the loveliest stay of our holiday.”

“I was not really happy with the room I was given. I booked a normal room, but received a room for an impaired person. I was put in room 1. The shower was a wet floor shower, which was not too bad, but the bed was terrible. The mattress had collapsed and I ended up sleeping ( actually I didn't sleep) in a dip, ended up with body aches.”

“It started badly when, upon entering the room, there was a smell of cigarette smoke. Clearly, the room should have been decommissioned until it could be properly cleaned and fumigated. As the property operates on an automated basis (the key is retrieved from a key safe with a code supplied by email), there was no receptionist on duty. Luckily, we managed to find a helpful cleaner who was still on the premises, who was able to arrange for an alternative room. Although better, the room did not...