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SureStay Plus by Best Western Windsor

Property class: 2.5

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Photo gallery for SureStay Plus by Best Western Windsor

A modern hotel room with a large bed, a desk with a chair, a bathroom with a stone backsplash, and a blue accent wall. - SureStay Plus by Best Western Windsor (Windsor)
A spacious room with a stone accent wall, a wooden floor, and a glass door with frosted glass panels. - SureStay Plus by Best Western Windsor (Windsor)
A modern interior with a leather sofa, a glass coffee table, and a flat-screen TV mounted on the wall. - SureStay Plus by Best Western Windsor (Windsor)
A spacious dining area with multiple tables and chairs, a kitchen area with appliances, and a stone accent wall. - SureStay Plus by Best Western Windsor (Windsor)
A long, narrow hallway with a patterned carpet, white walls, and blue doors on both sides. - SureStay Plus by Best Western Windsor (Windsor)
Located close to Devonshire Mall and Detroit Windsor Tunnel, SureStay Plus by Best Western Windsor provides free full breakfast, a 24-hour gym, and conference space. Stay connected with in-room WiFi (surcharge).

Reviews

8.0 out of 10
Very good

Popular amenities

  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, chair, and nightstands with lamps.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(69 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A modern hotel room with a large bed, a built-in bathtub, and a stone wall.

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, a mirror, and a blue armchair.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Located in Windsor, SureStay Plus by Best Western Windsor is in the business district. Detroit Windsor Tunnel and St. Clair College are notable landmarks, and travelers looking to shop may want to visit Devonshire Mall. Caesars Casino and University of Windsor are two other places to visit that come recommended. Visit our Windsor travel guide
Map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7

What's nearby

  • REVS Rose Bowl
    5 min walk - 0.3 miles
  • Jackson Park
    10 min walk - 0.5 miles
  • Remington Booster Park
    16 min walk - 0.9 miles
  • Optimist Memorial Park
    18 min walk - 1.0 mile
  • Devonshire Mall
    3 min drive - 1.6 miles

Getting around

  • Millender Center Station
    6 min drive
  • Windsor Station
    11 min drive
  • Windsor, ON (YQG)
    11 min drive

Restaurants

  • Tim Hortons
    2 min drive
  • Tim Hortons
    18 min walk
  • 7-Eleven
    2 min drive
  • Tim Hortons
    1 min walk
  • Starbucks
    3 min drive

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is SureStay Plus by Best Western Windsor pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus by Best Western Windsor?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SureStay Plus by Best Western Windsor?

Check-out is at 11 AM.

Where is SureStay Plus by Best Western Windsor located?

Located in Remington Park, this hotel is within 3 mi (5 km) of Devonshire Mall, Detroit Windsor Tunnel, and St. Clair College. Caesars Casino and University of Windsor are also within 6 mi (10 km).

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Reviews

SureStay Plus by Best Western Windsor Reviews

8.0

Very Good

8.2

Cleanliness

7.6

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 482 out of 1111 reviews
Rating 8 - Good. 314 out of 1111 reviews
Rating 6 - Okay. 180 out of 1111 reviews
Rating 4 - Poor. 75 out of 1111 reviews
Rating 2 - Terrible. 60 out of 1111 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good reasonable price ,great location and clean place
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet, bed was comfortable, location was convenient.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very reasonable and close proximity to University. Very clean. Breakfast was good. Overall good value for your money.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, staff is very helpful
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Very nice desk staff for a quick check in/out.Nice breakfast variety. Room and building was clean but very dated. Noise from hallways/rooms.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and a bit dated. Everything worked and beds were comfortable. Better than normal “Breakfast Included” with eggs, sausage and make your own waffles among the other normal offerings. Check in and out very easy too! Would definitely recommend.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, nice clean room. Don't recommend the long walk to a second floor room - no elevator. Hotel has a large winged layout. Breakfast was just okay - very limited seating. Front desk staff was great.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1night stay with free breakfast and free parking offers great convenience, reliable comfort, and excellent overall value
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Central location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean bed was comfortable lime that we each had 2 pillows.breakfast was really good.staff were very welcoming
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk - Melissa was so friendly. They held onto our room even though we arrived late. We had a nice room and the beds were extremely comfortable. The breakfast was good. Overall - out of 10…10
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

good location, and very clean.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the breakfast a lot..
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Very good staff , slow WiFi , good maintenance, very religious . Need a mode of transportation to make things easier
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is really well cleaned and in good shape from the outside it looks really do for a makeover
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the addition of warm food for breakfast: scrambled eggs,sausage,waffles,toast
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy beds, plenty of pillows, and the room AC is great if you like it chilly when you sleep. My room had a desk lamp with a charge pad built into the stand for easy phone charging, and the complimentary breakfast while basic, was well made and tasty. Room service comes in around 10:30-noon to remake the bed and restock. Only downside I found fory room was that the tub I showered in was a tad slippery, and I had to be extra careful not to slip. Hopefully they add a shower mat for the tubs to help with that. For the price range, it's a great stay while you explore the city!
Stayed 4 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean and bed was comfortable. Shower pressure was really low. Toilet was not secured to the floor (rocking around). Lobby and breakfast area were dumpy. Hot breakfast was cold (eggs and sausages). Had to go spend more money for hot breakfast at a local restaurant. Lot's of parking. Desk staff made it seem like I was interrupting their lives when I went to check out. Overall, good place to sleep only, but nothing else. Typical budget motel.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options and a clean room.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast in the morning, very helpful staff!!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very clean room and very friendly staff. Tim Hortons right beside them was a plus. Only downside is the driveway very bumpy and alot of potholes.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you pay for. Room and bathroom were very clean. Bathroom was small but clean.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lovely staff, free parking and Tim's in the same lot.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is super great Lots to choose from, there's ample parking and the rooms are clean.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a clean, cool, spacious room, and a good breakfast in the morning, all for a very reasonable price.
Stayed 1 night in Jun 2026