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Holiday Inn & Suites Windsor Ambassador Bridge by IHG

3.5 star property
Hotel with a sauna, near University of Windsor

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Photo gallery for Holiday Inn & Suites Windsor Ambassador Bridge by IHG

Indoor pool
Exterior
Lobby
Breakfast, lunch and dinner served
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Parking available
  • Breakfast available
  • Bar
  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.2 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Additional Living Area)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

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Exterior

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About the neighborhood

Map
1855 Huron Church Road, Windsor, ON, N9C2L6

What's nearby

  • University of Windsor - 3 min drive - 1.4 miles
  • Ambassador Bridge - 4 min drive - 2.5 miles
  • Detroit Windsor Tunnel - 6 min drive - 3.1 miles
  • Caesars Casino - 7 min drive - 3.3 miles
  • MGM Grand Detroit Casino - 10 min drive - 6.4 miles

Getting around

  • Millender Center Station - 10 min drive
  • Windsor Station - 16 min drive
  • Windsor, ON (YQG) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Wendy’s - ‬12 min walk
  • ‪Station Restaurant - ‬3 min drive
  • ‪Piccolo's Pizza & Pasta House - ‬2 min drive
  • ‪Tim Hortons - ‬4 min drive

About this property

Holiday Inn & Suites Windsor Ambassador Bridge by IHG

Hotel near University of Windsor
Located close to Ambassador Bridge and Caesars Casino, Holiday Inn & Suites Windsor Ambassador Bridge by IHG provides shopping on site, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Grill 55, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like basketball. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-in
  • A 24-hour front desk, concierge services, and luggage storage
  • Coffee/tea in the lobby, free newspapers, and multilingual staff
Room features
All 214 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with hydromassage showers and shower/tub combinations
  • 37-inch HDTVs with premium channels
  • Refrigerators, on-request microwaves, and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), Croatian, English, French, Khmer, Polish, Portuguese, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 12.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 8 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grill 55

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,582 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from July 21 2025 to August 11 2025 (dates subject to change):
  • One of the dining venues
  • Swimming pool
The property will be renovating from July 21 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night, plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 per person
  • Self parking fee: CAD 12.50 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Holiday Inn
Holiday Inn Ambassador
Holiday Inn Ambassador Hotel Windsor Bridge
Holiday Inn Windsor Ambassador Bridge
Holiday Inn Windsor Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge
Holiday Inn Suites Windsor Ambassador Bridge

Frequently asked questions

Does Holiday Inn & Suites Windsor Ambassador Bridge by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–11 PM. The pool will be unavailable from July 21 2025 to August 11 2025 (dates subject to change).

Is Holiday Inn & Suites Windsor Ambassador Bridge by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CAD 50 per stay and a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn & Suites Windsor Ambassador Bridge by IHG?

Self parking is available for CAD 12.50 per night.

What time is check-in at Holiday Inn & Suites Windsor Ambassador Bridge by IHG?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Holiday Inn & Suites Windsor Ambassador Bridge by IHG?

Check-out is at 11 AM.

Where is Holiday Inn & Suites Windsor Ambassador Bridge by IHG located?

Located in Sandwich, this hotel is 1.3 mi (2.1 km) from University of Windsor and 2.3 mi (3.8 km) from Ambassador Bridge. Caesars Casino and Hollywood Casino at Greektown are also within 6 mi (10 km).

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Holiday Inn & Suites Windsor Ambassador Bridge by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 344 out of 1007 reviews
Rating 8 - Good. 337 out of 1007 reviews
Rating 6 - Okay. 154 out of 1007 reviews
Rating 4 - Poor. 94 out of 1007 reviews
Rating 2 - Terrible. 78 out of 1007 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2025

10/10 Excellent

Adil

Liked: Amenities, property conditions & facilities
It was nice
Stayed 1 night in Jul 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, hospitable, nice gym. Unfortunate the pool is not open, but should be soon.
Stayed 1 night in Aug 2025

2/10 Terrible

Rana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms had a smell and were uncomfortable. I regret staying there. Also for the price there are better hotels.
Stayed 1 night in Jul 2025

2/10 Terrible

Kirsten

This property charged me twice for the same stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Erwin

Disliked: Cleanliness, amenities, property conditions & facilities
Not staying there ever again . At that particular location .
Stayed 4 nights in Jul 2025

8/10 Good

Jessie

Liked: Staff & service
The beds were comfortable and the room was clean. The toilet was very low to the ground (not the normal height) and made it difficult for us seniors to get up from. I guess we should have booked an accessible room. The staff were very pleasant and helpful.
Stayed 2 nights in Aug 2025

2/10 Terrible

Max

Disliked: Cleanliness, staff & service
Was terrible couldn’t get in my room when I wanted staff did minimal to help never coming back here
Stayed 2 nights in Jul 2025

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Bed was old and hard. First room assigned had the door ajar, so security was a concern.
Stayed 1 night in Jul 2025

2/10 Terrible

Shaun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heat no free breakfast rude stuff no pool hot water didn't work
Stayed 1 night in Aug 2025

6/10 Okay

Brandy

Disliked: Cleanliness, property conditions & facilities
The pool was closed for rénovations and so was the restaurant and the ice machines were all broken. Paid all that money and didn't get any of the amenities.
Stayed 1 night in Aug 2025

4/10 Poor

Chinyere

Liked: Staff & service
No microwave, hallway very messy and smells
Stayed 1 night in Aug 2025

4/10 Poor

Bashar

Disliked: Cleanliness
Old furniture, refrigerator that doesn't work, toilet that doesn't work,
Stayed 1 night in Aug 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is renovated and clean. Though our room is a bit small and comfortable. Room is clean. Theres fridge and safe. Housekeeping is attentive. When we call for extra towel or having some issue with our key card, they were there right away. Breakfast is great. Lots of hot and cold meal options. We stayed for 4 days and they change and add 1 or 2 dishes everyday so we didn’t get tired eating the same food. Like that they have coffee and tea all the time. Love the part that their managers are there standing at lobby of the dining area to greet their guests every morning during the breakfast hours. Overall we had an amazing time staying at this hotel. Thank you the great customer service experience. We will stay here again the next time we come back, hopefully soon.
Stayed 1 night in Aug 2025

8/10 Good

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
630am breakfast was listen and told by front desk. Our first morning we were down 645am and it was just being set up. No food was ready so we were given menus and it was made for us. The guys were great. But the next morning we were down later and yes it was running as usual but the food was cold, or stations were empty. There was no juice or milk. Didn’t help that there was a large family who had cleaned everything and kept going back for more. Meanwhile these 2 workers couldn’t keep up.
Stayed 2 nights in Aug 2025

6/10 Okay

Patricia

Disliked: Property conditions & facilities
Bed comfortable still needs to complete may upgrades. Had to change room for our second night stay bathroom was out dated had a leak somewhere around tub sink stopper broken ceiling fan doesn't work very well air conditioner old not working well coffee pot was broken. Second night room a little better main door was sticking hard to open and close and bathroom fan still did not work well but and the sofa was dirty other than that the room was in better shape than the first one.
Stayed 2 nights in Aug 2025

6/10 Okay

Bruce

Disliked: Staff & service, amenities, property conditions & facilities
Restaurant completely closed, pool not open, room phone didn’t work, took 15 minutes to check in as no staff was present upon arrival. Had to wander the hallways yelling for someone. Asked to speak to a manager, none was available. Asked for a rate reduction, it was told someone would get back to me. Incredibly disappointing.
Stayed 1 night in Jul 2025

6/10 Okay

Nikita

Liked: Cleanliness, staff & service
Disliked: Amenities
Continental breakfast was bad. They did not restock and stuff was cold even hot water was cold. Didn’t even bother using second day because the first day was such a disappointment. Hardly any food left with still an hour left in breakfast service . Gym is very very basic. No cleaning supplies in the gym and it’s very stuffy in there . Hot tub was closed . Staff were very nice and friendly . Front desk unattended for a good 10-15 mins trying to find someone to help because we couldn’t get back in the room. Room AC units are really load. Toilet didn’t work right. They keep the place clean and staff is friendly but it needs some upgrades there big time,
Stayed 2 nights in Aug 2025

4/10 Poor

Kimberly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for 2 nights when attending Caesars Casino Windsor for a show. The outside of the property looks nice, clean, landscaped. The inside is under renovations but the hotel smells like mildew. Our room appeared to have an updated laminate floor but the bathtub appears to be original as the rest of the room. Limited breakfast dining as it closes at 10am on weekends. No ice machine was working on our floor, the only 1 we saw was in the lobby. The pool is also currently closed. Saturday morning @7:45am a smoke detector in another room was sounding. This happened 5x and finally @9:30am the staff were able to locate the room it was coming from. The staff were very friendly and pleasant at all interactions. The bed was comfortable, the towels were super soft! I would not choose this hotel until the renovations are complete.
Stayed 2 nights in Jul 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel worked perfectly for us
Stayed 2 nights in Jul 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Excellent place overall to stay. Convenient location near U of Windsor and stores and restaurants.
Stayed 2 nights in Sep 2022

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for stopover before entering US.
Stayed 1 night in Aug 2022

10/10 Excellent

Marivic

Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2022

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Sep 2022

10/10 Excellent

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly, helpful staff!
Stayed 1 night in Jan 2023