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Best Western Plus Waterfront Hotel

2.5 star property
Pet-friendly hotel with a sauna connected to the convention center in Windsor

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Photo gallery for Best Western Plus Waterfront Hotel

Exterior
Indoor pool
Suite, 1 King Bed, River View, Corner (with Sofabed) | View from room
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Parking available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed, Refrigerator (City View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Refrigerator (City View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator (Panoramic View;River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Refrigerator (Panoramic View;River View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Mountain View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Mountain View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Mountain View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Mountain View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator (City View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Refrigerator (City View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator (Panoramic View;River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Refrigerator (Panoramic View;River View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Mountain View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible, Bathtub (Mountain View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator (Mountain View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Refrigerator (Mountain View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Living Room;Walk-in Shower;River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Refrigerator & Microwave (Living Room;Walk-in Shower;River View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Refrigerator & Microwave, Corner (City View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Windsor Waterfront by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 1,224 reviews
Holiday Inn Express Windsor Waterfront by IHG

About the neighborhood

Map
277 Riverside Drive West, Windsor, ON, N9A5K4

What's nearby

  • Adventure Bay Family Water Park - 2 min walk - 0.1 miles
  • Caesars Windsor - 6 min walk - 0.4 miles
  • Detroit Windsor Tunnel - 8 min walk - 0.5 miles
  • Caesars Casino - 10 min walk - 0.6 miles
  • Ambassador Bridge - 4 min drive - 1.8 miles

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 19 min drive

Restaurants

  • ‪Loose Goose - ‬4 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Eastwoods Grill & Lounge - ‬6 min walk
  • ‪The Bistro at the River - ‬5 min walk
  • ‪La Guardia Italian Pizzeria - ‬5 min walk

About this property

Best Western Plus Waterfront Hotel

Hotel near Detroit Windsor Tunnel
Close to Caesars Casino and Caesars Windsor, Best Western Plus Waterfront Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. For some rest and relaxation, visit the sauna. The on-site restaurant, River Room Restaurant, offers breakfast, lunch, dinner, and kids' meals. In addition to a gym, guests can connect to free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A 24-hour front desk, a vending machine, and smoke-free premises
  • An elevator, multilingual staff, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 305 individually furnished rooms feature comforts such as premium bedding and air conditioning, in addition to amenities like desk chairs and safes.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 42-inch LCD TVs with digital channels
  • LED light bulbs, refrigerators, and free infant beds

Languages

Arabic, English, Filipino, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 18 to 24.99 for adults and CAD 18 to 24.99 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River Room Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 19 2025 to September 30 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 18 to 24.99 for adults, and CAD 18 to 24.99 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Self parking fee: CAD 20.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Frequently asked questions

Does Best Western Plus Waterfront Hotel have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from April 19 2025 to September 30 2025 (dates subject to change).

Is Best Western Plus Waterfront Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of CAD 30.00 per day and a fee of CAD 30.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Waterfront Hotel?

Self parking is available for CAD 20.00 per day.

What time is check-in at Best Western Plus Waterfront Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Waterfront Hotel?

Check-out is at 11 AM.

Where is Best Western Plus Waterfront Hotel located?

Located in City Centre, this hotel is within a 10-minute walk of Windsor Community Museum and Caesars Windsor. Caesars Casino and Detroit Windsor Tunnel are also within 15 minutes.

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Best Western Plus Waterfront Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 480 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 6 nights in May 2025

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful location, we stayed 2 nights. Room was nice and big and very accommodating and friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Neela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from the room!
Stayed 1 night in May 2025

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Great for our needs. Will stay here again
Stayed 3 nights in May 2025

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and location were great!
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice rooms. Property easily walkable to Casino.
Stayed 1 night in May 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
The property was right on the water and close to the casino.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Nice view and thr river & Detroit. Restaurant was quite good.
Stayed 2 nights in May 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Great riverside location - nice conference facilities at adjacent address.
Stayed 1 night in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view
Stayed 1 night in May 2025

10/10 Excellent

Liliana

Liked: Cleanliness, amenities, property conditions & facilities
I was able to check in early and extend my stay for one more night without issues front desk and all the staff were courteous.
Stayed 1 night in May 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff were amazing and the best part of the experience. Room was clean and view was just like described. Would recommend
Stayed 1 night in May 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Prompt service and clean rooms
Stayed 1 night in May 2025

8/10 Good

Lory

Liked: Cleanliness, amenities, property conditions & facilities
Walkable to casino and dining options. Beautiful view of the river and the Detroit skyline
Stayed 1 night in May 2025

10/10 Excellent

Sheena

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, had drunks on our floor but was still had good nights rest
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff always very kind. Went to sir cedrics fish and chips. Was just great
Stayed 1 night in May 2025

10/10 Excellent

roni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and the staff were very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, we were there for a very short time but the view of the river was amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Kylah

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view
Stayed 1 night in May 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Front end staff was wonderful
Stayed 1 night in May 2025

8/10 Good

Daviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and facility..customs police sucked
Stayed 1 night in May 2025

10/10 Excellent

Salwa

Liked: Staff & service
Overall great experience!
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great view! Everything seems new!
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service at check in. Conveniently located
Stayed 1 night in May 2025