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Best Western Plus Waterfront Hotel

2.5 star property
A sanctuary of comfort near Ford Field where travelers can warm up by the lobby fireplace or rejuvenate in the hotel's sauna after exploring the city

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Photo gallery for Best Western Plus Waterfront Hotel

1 bedroom, premium bedding, down comforters, pillowtop beds - Best Western Plus Waterfront Hotel (Windsor)
Exterior - Best Western Plus Waterfront Hotel (Windsor)
Meeting facility - Best Western Plus Waterfront Hotel (Windsor)
Lobby - Best Western Plus Waterfront Hotel (Windsor)
Lobby - Best Western Plus Waterfront Hotel (Windsor)
The Best Western Plus Waterfront Hotel is close to Detroit Windsor Tunnel and Caesars Casino. Travelers love the helpful staff and amenities like dry cleaning, a welcoming bar, and an indoor pool. Enjoy the cozy fireplace and free WiFi in public areas to stay connected.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible, Bathtub

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Mobility Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Refrigerator, River View

8.6 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, River View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Refrigerator, River View

8.2 out of 10
Very good
(64 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

8.6 out of 10
Excellent
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Refrigerator, River View

9.0 out of 10
Wonderful
(49 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

9.0 out of 10
Wonderful
(47 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Bed Room with River View

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Corner

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Refrigerator & Microwave, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, River View, Refrigerator, Flat Screen Television, High Speed Internet Access

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located on the waterfront, Best Western Plus Waterfront Hotel is in Downtown Windsor neighborhood and is connected to the convention center. Fox Theatre and Henry Ford Museum are cultural highlights, and some of the area's notable landmarks include Detroit Windsor Tunnel and Ambassador Bridge. Check out an event or a game at Ford Field, and consider making time for Detroit Zoo, a top attraction not to be missed. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Windsor travel guide
Map
277 Riverside Drive West, Windsor, ON, N9A5K4

What's nearby

  • Windsor Riverfront
    Windsor Riverfront
    2 min walk - 0.1 miles
  • Caesars Casino
    Caesars Casino
    7 min walk - 0.4 miles
  • Adventure Bay Family Water Park
    2 min walk - 0.1 miles
  • Chrysler Theatre
    2 min walk - 0.1 miles
  • Detroit Windsor Tunnel
    8 min walk - 0.5 miles

Getting around

  • Millender Center Station
    3 min drive
  • Windsor Station
    4 min drive
  • Windsor, ON (YQG)
    19 min drive

Restaurants

  • The Loose Goose Restopub & Lounge
    4 min walk
  • Tim Hortons
    7 min walk
  • Hikari
    5 min walk
  • Eastwood's Grill and Lounge
    5 min walk
  • River Room Restaurant
    2 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 21 to 21 for adults and CAD 21 to 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River Room Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 21 to 21 for adults, and CAD 21 to 21 for children
  • Self parking fee: CAD 19.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Best Western Plus Waterfront Hotel have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus Waterfront Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of CAD 30.00 per day and a fee of CAD 30.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 19.00 per day.

What time is check-in at Best Western Plus Waterfront Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Waterfront Hotel?

Check-out is at 11 AM.

Where is Best Western Plus Waterfront Hotel located?

Located in Downtown Windsor, this hotel is within a 10-minute walk of Adventure Bay Family Water Park and Caesars Casino. Detroit Windsor Tunnel is 0.7 mi (1.1 km) away.

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Reviews

Best Western Plus Waterfront Hotel Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 530 out of 1013 reviews
Rating 8 - Good. 232 out of 1013 reviews
Rating 6 - Okay. 119 out of 1013 reviews
Rating 4 - Poor. 58 out of 1013 reviews
Rating 2 - Terrible. 74 out of 1013 reviews

Reviews

Verified

10/10 Excellent

D. Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and location
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the river and excellent walking paths across the street. Room was clean and staff very accessible and friendly.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, in walking distance to casino, river walk, restaurants & bars
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Melita Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great during our stay!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ted

Liked: Cleanliness, staff & service
Staff was amazing as well as surroundings everything close by and an exceptional view of the Detroit River
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with amazing view.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello The Best Western, Riverside Drive West, is an outstanding, property, and dining in the River Room, on the second floor, is exceptional.
Stayed 2 nights in May 2026
Verified

8/10 Good

Jeff

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great hotel but the pool has been under construction for at least a year
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and welcoming. We enjoyed our stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the view was really great. The staff was really nice and helpful. The room I was in had a hazy window, but other than that everything was great.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello I stay at the Best Western Plus Hotel, on Riverside West, often. Excellent staff, and a very clean and well maintained property, inside and out. Ate at the River Room Restaurant, for Breakfast Buffet, and lunch. Exceptional quality, with a great view. Thanks Dominic
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfy beds, convenient location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rebaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom could use a renovation as it's outdated. The rooms are great with awesome views. Would be nice to have more drink options since there is no free breakfast. Parking available in the garage towards the back of the building. Staff were very helpful with check in and check out process. Great location with lots of options near by.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real Beautiful Place to Visit. Staff are Top Notch and always Eager to make Your stay Enjoyable.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lise-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, clean
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, friend staff, beautiful views, close to lots of restaurants with walking distance.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying in there we love the room with the panoramic view. It’s so beautiful looking out over the Detroit river and Detroit city watching the bar just go up and down the river. It’s very entertaining. The restaurant is excellent. We enjoyed a meal there good service. All the staff is friendly and nice and helpful with maps and places to go the next time we are in Windsor we’re definitely stay in there again. My favourite is the 14th floor and the panoramic view. It’s just lovely.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Great room and service.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and comfortable. The staff was very helpful with directions around the hotel. A/C was very quiet.
Stayed 1 night in Mar 2026
Verified

8/10 Good

toyoka

Liked: Cleanliness, staff & service, room comfort
Staff was nice and room was clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cletus

Liked: Cleanliness, staff & service, amenities
The view from the room was just amazing
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Suzana

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff at check in Room was nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Rooms were very nice, staff was very courteous and helpful, and it’s a great location with a lot of amenities close.
Stayed 1 night in Dec 2025