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The Windhoek Luxury Suites

3.5 star property
Guesthouse with 3 restaurants, near Heinitzburg Castle

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Exterior
Exterior
Reception
Courtyard
Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Housekeeping
  • Air conditioning

Room options

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View all photos for Double Room

Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Espresso maker
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Corner of Hebenstreit str & Josephwood, Klein Windhoek, Windhoek, Windhoek

What's nearby

  • NamibRand Nature Reserve - 20 min walk - 1.1 miles
  • Katutura Township - 20 min walk - 1.1 miles
  • Maerua Mall - 2 min drive - 1.4 miles
  • Christ Church - 2 min drive - 1.4 miles
  • Train Station - 4 min drive - 2.1 miles

Getting around

  • Windhoek (ERS-Eros) - 13 min drive

Restaurants

  • ‪Leo's At The Castle - ‬20 min walk
  • ‪Ekipa Restaurant - ‬2 min drive
  • ‪Mugg & Bean - ‬3 min drive
  • ‪Butcher Block - ‬13 min walk
  • ‪Mountain Eagle Spur Steak Ranch - ‬3 min drive

About this property

The Windhoek Luxury Suites

Guesthouse near Heinitzburg Castle
Located close to Maerua Mall and Zoo Park, The Windhoek Luxury Suites provides free cooked-to-order breakfast, a terrace, and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • A front-desk safe, multilingual staff, and outdoor furniture
  • Luggage storage
Room features
All guestrooms at The Windhoek Luxury Suites offer comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Afrikaans, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 11:00 AM on weekdays and 7:30 AM to 12:30 PM on weekends
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Windhoek Suites Windhoek
The Windhoek Luxury Suites Windhoek
The Windhoek Luxury Suites Guesthouse
The Windhoek Luxury Suites Guesthouse Windhoek

Frequently asked questions

Does The Windhoek Luxury Suites have a pool?

Yes, this property has an outdoor pool.

Is The Windhoek Luxury Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Windhoek Luxury Suites?

Self parking is free at this property.

What time is check-in at The Windhoek Luxury Suites?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at The Windhoek Luxury Suites?

Check-out is at 10:00 AM.

Where is The Windhoek Luxury Suites located?

Situated in Windhoek, this guesthouse is within 2 mi (3 km) of Heinitzburg Castle, Maerua Mall, and Zoo Park. Avis Dam and Train Station are also within 3 mi (5 km).

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The Windhoek Luxury Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 36 out of 46 reviews
Rating 8 - Good. 9 out of 46 reviews
Rating 6 - Okay. 0 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Beautiful quite hotel and perfect for a relaxed gateway!
Stayed 1 night in Jun 2024

10/10

Great stay as always, wonderful rooms. Pity the pool was closed.
Stayed 2 nights in Jan 2025

10/10

Very nice room in a great area. Breakfast was fantastic.
Stayed 1 night in Jul 2022

10/10

The property is very well and clean. The hosts were very welcoming.
Stayed 1 night in Jan 2024

10/10

Great hotel, very new. The rooms are spacious and comfortable. The staff is amazingly friendly and helpful. Easy to park and next to a small mall with a great restaurant that is a must try. Will definitely return to this hotel.
Stayed 1 night in Dec 2023

10/10

Quick check in. Room was very comfortable with everything that we needed. Very good lighting and plenty of charging points. Very safe area and breakfast just across the road.
Stayed 1 night in Sep 2023

10/10

New, clean, fresh, luxury finishes. Great shower. friendly staff.
Stayed 2 nights in Jul 2022

10/10

would recommend it!
Stayed 1 night in Dec 2022

10/10

Very friendly staff. Secure. Nice little outdoor area. Quiet. Only complain is some light that comes into the bedroom through the bathroom that cannot be blocked out as the wall doesn't go to the top of the ceiling.
Stayed 1 night in Aug 2024

10/10

This is a wonderful new hotel in a beautiful part of Windhoek. It’s quiet and safe and directly across the street from a small shopping area with cute stores and wonderful restaurants. The staff are all lovely and professional. It’s about 35 minutes from the hotel and is a very affordable taxi ride. I would recommend this hotel to anyone and will definitely return when we are back.
Stayed 2 nights in Oct 2023

10/10

Lovely apartment style hotel. Airport pickup easy to arrange and driver was waiting for us in arrivals. Rooms are clean and modern. Fast Internet, good showers, clean room. Restaurant across the street was great for dinner and breakfast. In a nice neighborhood.. would recommend for a landing pad before or after safari.
Stayed 1 night in Oct 2022

10/10

The room offered sufficient space, was clean, modern and quiet. There was a small patio, which was nice. The only issue I am personally not fond of, the bathroom walls are not linked to the ceiling. So all bathroom-action can be overheard easily. Parking was guarded and reception was helpful for dinner and taxi bookings.
Stayed 1 night in Sep 2022

10/10

Situata in quartiere tranquillo della città di Windhoek ed a 30 minuti a piedi dal centro
Stayed 1 night in Apr 2025

10/10

Stayed 2 nights in Feb 2025

10/10

Alles super, nur das Wasser schmeckt nicht. Das ist wohl gefiltert oder so
Stayed 1 night in Feb 2025

8/10

Moderne Unterkunft, ideal gelegen zum Flughafen (35 Minuten), tolles Frühstück im Stellenbosch Restaurant
Stayed 1 night in Dec 2024

8/10

alles zur vollen zufriedenheit, für einen kurzen aufenthalt jederzeit zu empfehlen.
Stayed 1 night in Dec 2023

10/10

Stayed 1 night in Sep 2023

8/10

Stayed 1 night in Sep 2023

10/10

Nous avons apprécié notre séjour dans cet hôtel. La chambre et la salle de bains étaient modernes. Le petite déjeuner se prend dans un joli patio, dans le restaurant qui se trouve juste en face ( il suffit de traverser une petite rue avec très peu de circulation ). Le matin, nous avons pu laisser nos bagages à la réception avant de venir les récupérer pour nous rendre ensuite à l'aéroport.
Stayed 1 night in Aug 2023

8/10

Stayed 1 night in Mar 2023

10/10

Stayed 1 night in Mar 2023

10/10

Stayed 1 night in Dec 2022

10/10

8/10

Stayed 1 night in Sep 2022